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1、CO M M U N I CA TI O N : N O PRO BL EM ?Yesterday, another student and I, (represent) our universitys studentassociation, went to the Capital (internation) Airport to meet this yearsinternational students. They were coming (study) at Beijing University. Wewould take them first to their (dormitory) a
2、nd then to the student canteen.After half an hour of (wait) for their flight to arrive, I saw several youngpeople enter the (wait) area looking around curiously. I stood for a minutewatching them and then went to greet them.The first person to arrive was Tony Garcia from Colombia, closely followed b
3、y Julia Smith from Britain. After I met them and then introduced them to each other, I was very surprised. Tony approached Julia, touched her shoulder and kissed her on the cheek! She stepped back appearing surprised and put up her hands, as if in defence. I guessed that there was probably a major m
4、isunderstanding. Then Akira Nagata from Japan came in smiling, together withGeorge Cook from Canada. Asthey were introduced, George reached his hand out to the Japanese student. Just at that moment, however, Akira bowed so his nose touched Georges moving hand. They both apologized - another cultural
5、 mistake! Ahmed Aziz, another international student, was from Jordan. When we met yesterday, he moved very close to me as I introduced myself. I moved back a bit, but he came closer to ask a question and then shook my hand. When Darlene Coulon from France came dashing through the door, she recognize
6、d Tony Garcias smiling face. They shook hands and then kissed each other twice on each cheek, since that is the French custom when adults meet people they know. Ahmed Aziz., on the contrary, simply nodded at the girls. Men from Middle Eastern and other Muslim countries will often stand quite close t
7、o other men to talk but will usually not touch women.As I get to know more international friends, I learn more about this cultural body language. Not all cultures greet each other the same way, nor are they comfortable in the same way with touching or distance between people. In the same way that pe
8、ople communicate with spoken language, they also express their feelings using unspoken language through physical distance, actions or posture. English people, for example, do not usually stand very close to others or touch strangers as soon as they meet. However, people from places like Spain, Italy
9、 or South American countries approach others closely and are more likely to touch them. Most people around the world now greet each other by shaking hands, but some cultures use other greetings as well, such as the Japanese, who prefer to bow.These actions are not good or bad, but are simply ways in
10、 which cultures have developed. I have seen, however, that cultural customs for body language are very general - not all members of a culture behave in the same way. In general, though, studying international customs can certainly help avoid difficulties in todays world of cultural crossroads!SHOWIN
11、G OUR FEELINGSBody language is one of the most powerful means of communication, often even more powerful than spoken language. People around the world show all kinds of feelings, wishes and attitudes that they might never speak aloud. It is possible to read others around us, even if they do not inte
12、nd for us to catch theirunspoken communication. Of course, body language can be misread, but many gestures and actions are universal.The most universal facial expression is, of course, the smile its function is to show happiness and put people at ease. It does not always mean that we are truly happy
13、, however. Smiles around the world can be false, hiding other feelings like anger, fear or worry. There are unhappy smiles, such as when someone loses face and smiles to hide it. However, the general purpose of smiling is to show good feelings.From the time we are babies, we show unhappiness or ange
14、r by frowning. In most places around the world, frowning and turning ones back to someone shows anger. Making a fist and shaking it almost always means that someone is angry and threatening another person.There are many ways around the world to show agreement, but nodding the head up and down is use
15、d for agreement, almost worldwide. Most people also understand that shaking the head from side to side means disagreement or refusal.How about showing that I am bored? Looking away from people or yawning will, in most cases, make me appear to be uninterested. However, if I turn toward and look at so
16、meone or something, people from almost every culture will think that I am interested. If I roll my eyes and turn my head away, I most likely do not believe what I am hearing or do not like it.Being respectful to people is subjective, based on each culture, but in general it is probably not a good idea to give a hug to a boss or teacher. In almost every culture, it is not usually good to stand too close to someone of a higher rank. Standing at a little distance with open ha
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