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1、Project Title项目名称项目名称Location位置Category类别12021/7/24Team IntroductionProject leader/champion: 项目负责人Project sponsor: 项目承办单位Lean champion: 精益冠军Site Lean Manager: 厂区精益经理Core team members:核心团队成员Extended team / stakeholders (if applicable):扩展团队/利益相关者(如适用) 22021/7/24DMAICEvery continuous improvement projec
2、t should follow the DMAIC project methodology, which is used for projects aimed at improving an existing business process. This methodology has five phases:每个持续改善项目都应遵循DMAIC项目方法,它用于改善现有的项目。这种方法有五个阶段:Define the opportunity for improvement, business case, goal and scope of the project定义项目的改善机会,案例,目标和范
3、围Measure key aspects of the current process and collect relevant data测量现阶段流程的关键环节,并收集相关数据Analyze the data to investigate and verify cause-and-effect relationships分析数据,调查并确认因果关系Improve or optimize the current process based on data analysis基于数据分析,改善或优化当前流程Control the future state process to ensure tha
4、t any deviations from target are corrected before they result in defects 驾驭未来流程,以确保在出现不良前纠正偏差If your project focuses on designing new products or services, you will need to use a DMADV form. For any questions regarding the DMAIC/DMADV forms, contact your local Lean Manager. 如果你的项目侧重于设计新产品或服务,您将需要使用D
5、MADV形式。有关的DMAIC/ DMADV形式的任何问题,请联系您当地的精益经理。Notes:Your answers should be short and to the point. If a section does not apply to your project, please delete it. Please note that every project has to include all five phases of DMAIC.The grey boxes located on each of the section slides indicate summary s
6、lides you should include in each section of the presentation (if applicable).In each section, please include a Next Steps slide with a bulleted list of your next steps.Delete any instruction boxes and question slides prior to submission.注意事项: 你的答案应该简短,重点突出。如果某部分不适用于你的项目,请将其删除。请注意,每个项目必须包括DMAIC的五个阶段。
7、 位于每个部分幻灯片的灰色框表示演示文稿中应该包含的每个部分(如适用)。 在每一部分中,请包括你的下一个步骤的项目符号,以示强调。 在提交前删除所有指令盒和有问题的幻灯片。32021/7/24Define(定义)(定义)You will be judged based on the following criteria for this DMAIC phase:在DMAIC中的这一阶段,评判标准如下:Was the solutions potential business value clearly defined?是否已明确定义出该解决方案的潜在商业价值?Was there a plan o
8、utlined to accomplish the goal/s of the project? 是否有指引达成目标的规划纲要?Did the team appropriately collect and determined the Voice of the Customer and therefore appropriately defined the customers/sites needs?团队是否恰当的收集数据且倾听客户声音?并以此恰当的确定客户或公司的需求?Please ensure you have an answer to each question.请确保你对每一个问题都有
9、答案。42021/7/24Define Guidelines(定义(定义 - 使用指南)使用指南)Questions that will help you get started:帮助您开始的问题:What is the problem that you are addressing? 你正在处理的问题是什么?What is the scope of the project?项目的范围?What are the goals of this project?项目的目标是什么?How did you determine the benefits for this project? 你是如何判断项目
10、的好处? What key value stream or process flow is this project involved in?该项目涉及的关键价值流或流程?Who are the customers and how will this project benefit them?客户是谁,此项目如何使其收益?How did you collect and interpret your customers needs (Voice of the Customer)? 你是如何收集和理解客户的需求(客户之声)?What are your customers requirements?
11、 客户的需求?To complete the Define phase you will need to complete slides 5, 6 and, if applicable, add slides for:定义阶段,需要完成5、6张幻灯片,如果适用,为如下内容增加幻灯片:qValue Stream-Suppliers, Inputs, Process, Outputs, Customers (SIPOC) or Process Flowq价值流 - 供应商,投入,处理,产出,客户(SIPOC)或流程qChange Management Planq变更管理计划qProject Ben
12、efits Worksheetq项目效益工作表qLessons Learnedq已获取的经验教训qIssues & Barriersq问题与障碍qNext Stepsq下一步Submit the presentation to your Lean Manager将报告提交给你的精益经理52021/7/24Who are the suppliers? Are they aware of the input requirements? 谁是供应商?他们是否知道的投入要求?Who are the stakeholders? What resistance do you anticipate from
13、 the stakeholders?谁是利益相关者?你会预想到来自他们的什么阻力?Has anyone else (internal or external to Jabil) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts? 有没有其他人(捷普内部或外部)之前试图解决这个问题,或者类似的一个?如果是的话,从之前的努力中可以学到什么?Define Guidelines(定义(定义 - 使用指南)使
14、用指南)62021/7/24Define(定义)(定义)Problem/Opportunity Statement问题问题/机会声明机会声明Define the problem/opportunity for improvement, the magnitude and frequency of the problem you are facing, and the impact it has on the business. 为改善确定问题/机会,你所面对的问题的情况,以及其对业务的影响。 Project Scope项目范围项目范围Outline the scope of the proje
15、ct and determine what constraints exist that might impact the team. 勾勒出项目的范围,并确定可能会影响团队的阻碍Goal Statement目标声明目标声明Outline what your team is trying to accomplish, what measurable objectives will support your goals, and indicate a timeline for achieving your goal. Indicate if anyone else (internal or ex
16、ternal) attempted to solve this problem or a similar one before. If so, explain what knowledge can be leveraged from these previous efforts.列出团队正在试图达成的目标,哪些可衡量的客体会支持你达成目标,并注明达成目标的时间。注明,如果其他人(内部或外部)之前试图解决这个问题或类似的问题。如果是这样的话,解释从之前的努力中获取的经验。Business Case / Financial Impact商业案例商业案例/ /财务影响财务影响Outline the
17、business case, including financial impact, placement within business priorities, business reasons for embarking on this project, and potential value to customers. 描述商业案例,包括财务影响,业务优先级内安置,业务原因着手进行这个项目,和潜在的价值给客户。72021/7/24Define (定义)(定义)Quality Parameters质量参数质量参数Project Timeline项目时间表项目时间表Define what is
18、 defective from the customers viewpoint and how your quality parameters are related to the problem / goal statement.从客户的角度来看缺陷,以及你的质量参数如何导致这一问题/目标陈述?Voice of the Customer客户的声音客户的声音Identify the external and internal customers that this process impacts and how you collected and validated their require
19、ments. 识别外部和内部客户,这个过程的影响,以及如何收集和验证他们的要求。Phase 阶段阶段Date Planned计划计划Start Date开始日期开始日期Date Completed结结束日期束日期Define(定义)Measure(量测)Analyze(分析)Improve(改善)Control(控制)82021/7/24Value Stream Map Sample价值流图示例Suppliers供应商供应商Customers客户客户Order Mechanism顺序机理顺序机理Inputs输入输入Supplier Requirements供应商要求供应商要求Quality质量
20、质量Output输出输出 ProcessKaizen Burst持续改善突发持续改善突发Data Fields数据字段Data Fields数据字段Data Fields数据字段Data Fields数据字段Data Fields数据字段92021/7/24Measure(测量)(测量)You will be judged based on the following criteria for this DMAIC phase:在DMAIC中的这一阶段,评判标准如下:Was the data that was collected appropriate for this project?收集的
21、数据是否适合该项目?Was the accuracy of the collected data validated?已收集数据的准确性是否得到验证?Did the team adequately explain why the particular metric(s) was chosen? 是否充分解释了已选的标准?Please ensure you have an answer to each question.请确保每一个问题都有答案102021/7/24Measure Guidelines测量测量 - 使用指南使用指南Helpful questions:有用的问题:Has the s
22、cope of the project changed?项目范围为是否已变化?How did the team create and validate process maps? 团队是如何创建和验证流程图的?What data did the team collect and why?团队收集了什么数据,为什么?How did the team collect the data?团队是如何收集数据的?How did the team validate that the data collected is accurate?团队是如何验证所收集的数据是准确的?Where, when and h
23、ow frequently does the defect occur?不良出现的地点、时间和频率?What is your current/baseline process performance and sigma level?你目前/基准的工艺性能和西格玛水平?What did the team learn about variation within the process? Is the process in control?团队在流程中找出的差异?流程是否可控?To complete the Measure phase you will need to complete slide
24、 9 and, if applicable, add slides for:要完成测量阶段,你将需要完成9张幻灯片,如果适用,添加幻灯片用于:qDetailed Process Mapsq详细的过程图qCause & Effect Diagramsq因果图qData Collection Planq数据收集计划qDefect Definitionq缺陷定义qMeasurement System Analysisq测量系统分析qSummary of Dataq数据摘要qBaseline Sigma Levelq西格玛基准水平qTrend chartq趋势图112021/7/24Measure G
25、uidelines测量测量 - 使用指南使用指南How did you change your problem statement based on collected data?你是如何根据数据来改变你的问题陈述的?What issues or barriers have you encountered?你有没有遇到什么问题或障碍?What did you learn from this phase?你从这个阶段学到什么?Are you on track based on your project plan? 你是否在根据项目规划进行?Have key milestones been est
26、ablished or changed?是否建立或改变了关键点?qIdentification of causeq原因鉴定qLessons Learnedq经验教训qIssues & Barriersq问题与障碍qUpdated Project Planq更新的项目计划qNext Stepsq下一步Submit the updated presentation to your Lean Manager提交最新的演示给你的精益经理122021/7/24Measure(测量)(测量)Data Collection数据收集数据收集Measurement System Analysis测量系统分析测量
27、系统分析Summarize your data collection plan, for example historical vs. live collection, data sources, sample vs. census. Indicate who collected the data, when and how. 总结你的数据收集计划,例如历史与实时采集,数据来源,样本与调查。说明收集数据的人员、时间和方式Baseline Performance基准性能基准性能Summarize your current performance and your projects statist
28、ical goal. 总结一下你的现状和项目的统计目标。Summarize how you confirmed the accuracy, repeatability and reproducibility of your data.总结你如何确定数据的准确性,重复性和再现性132021/7/24Analyze(分析)(分析)You will be judged based on the following criteria for this DMAIC phase:在DMAIC中的这一阶段,评判标准如下:Did the team list the tools that they used f
29、or analyzing the problem?小组是否列出他们用来分析问题的工具?Did the team analyze how much did the cause contribute to the overall problem?小组是否分析了原因对整体问题的影响?Did the team validate the cause?小组是否验证了原因?Please ensure you have an answer to each question.请确保你对每一个问题都有答案142021/7/24Analyze Summary(分析摘要)(分析摘要)Root Cause根本原因根本原
30、因Contribution of cause to the problem事业的贡献问题事业的贡献问题How was this cause validated这项事业是如何验证这项事业是如何验证Explain the root cause in a short phrase解释的根本原因在很短的短语How much did this cause contribute to the overall problem (as percentage)原因对整体问题的影响?(如百分比)What data, what tool was used to validate the cause哪些数据,哪些工具
31、是用来验证的原因Tools that can be used to analyze the problem/opportunity:工具,可以用来分析问题工具,可以用来分析问题/机会:机会:Process analysis(过程分析)Graphical Analysis(图形分析)Customer Survey(客户满意度)Waste analysis(浪费分析)Hypothesis Testing(假设检验)Statistical Analysis(统计分析)Cause & effect(因果)Regression(回归)Sampling Data(采样数据)Failure Modes (失
32、效模式分析)Design of Experiments (DOE)Risk Management(风险管理)and Effects Analysis (FMEA)Poka Yoke (实验设计(DOE)Brainstorming(头脑风暴)152021/7/24Analyze Guidelines分析分析 - 使用指南使用指南Helpful questions:有用的问题:Has the scope of the project changed?已经在项目范围变化?What issues or barriers have you encountered?你有没有遇到什么问题或障碍?What a
33、re the anticipated financial benefits of this project?什么是这个项目的预期财务效益?How are you keeping your stakeholders informed?你是如何保持你的利益相关者知情?Where in the process was the waste identified?凡在此过程中被浪费确定?What are the causes of the waste you identified? 你找出的确定浪费的原因是什么?What types and how much waste was found?已发现的浪费
34、类型和代价?What were the root causes of the problem/opportunity and were they identified?是什么问题/机会的根本原因,并确定它们How did you validate these root causes? 你是如何验证这些根源?To complete the Analyze phase you will need to complete slide 11 and, if applicable, add slides for:要完成分析阶段,你将需要完成的幻灯片11,如果适用,对于添加幻灯片:qProcess Ana
35、lysisq过程分析qPareto Chartsq柏拉图qData Analysisq数据分析qValidated Root Causesq验证根本原因qLessons Learnedq经验教训qIssues & Barriersq问题与障碍qUpdated Project Planq更新的项目计划qPotential Financial Benefitsq潜在的财务效益162021/7/24How did you validate these root causes? 你是如何验证这些根本原因?Which root causes will the team focus on during t
36、he Improve phase and why? 在改善阶段团队会关注什么根本原因,为什么?What statistical tools did you use? Why did you choose these?你用了什么统计工具?你为什么选择这些?Are you on track based on your project plan? Have key milestones been established or changed?你是否按项目规划进行?是否建立了或改变了关键点?What did you learn from the Analyze phase?在分析阶段你学到了什么?An
37、alyze Guidelines分析分析 - 使用指南使用指南qNext Stepsq下一步Submit the updated presentation to your Lean Manager提交最新的演示给你的精益经理172021/7/24Improve(改善)(改善)You will be judged based on the following criteria for this DMAIC phase:在DMAIC中的这一阶段,评判标准如下:Did the team find the true root-cause of the problem? 小组是否找到真正的根源问题?Di
38、d the team appropriately describe the implementation of solutions?小组是否能恰当地描述解决方案的实施? Did the team apply the appropriate solutions to this problem?团队是否应用了解决问题的恰当方法?Please ensure you have an answer to each question.请确保你对每一个问题都有答案182021/7/24Improve Guidelines改善改善 - 使用指南使用指南How did the team generate alt
39、ernative solutions and who was included in these discussions?团队是如何产生的替代解决方案,谁被包括在这些讨论?What Lean tools or approaches were selected and why?什么精益工具或方法入选,为什么?How were the final solutions selected?如何选择最终的解决方案?How effective will these solutions be in removing the root cause(s) of the defect?这些解决方案是如何有效根除引
40、起缺陷 的问题的?What are the expected costs and benefits (financial and otherwise) of the solutions? Were they validated by the Site Controller?预期成本和收益(财务及其他)?其是否已被控制中心验证?Do you expect any resistance to the solutions? What is the team doing to manage this and build alignment?你是否预料到了问题解决过程中出现的阻碍?团队做了哪些动作来对此
41、进行管理,并建立一致标准?What did the Failure Modes and Effects Analysis (FMEA) show? How is the team addressing potential failures? 失效模式及后果分析(FMEA)说明了什么?团队是如何解决潜在的失败的?To complete the Improve phase you will need to complete slide 13 and, if applicable, add slides for:要完成改善阶段,你将需要完成的13张幻灯片,如果适用,为如下添加幻灯片:qPotenti
42、al Solutionsq可能的解决方案qEvaluation Matrixq评价矩阵qProject Benefits Worksheetq项目效益工作表qCost-Benefit Analysisq成本效益分析qFinal Solutionsq最终的解决方案qRevised Process Mapsq经修订的过程图qFailure Analysis (FMEA) q故障分析(FMEA)qPilot Plan & Evaluationq试点计划和评估qImplementation Plansq实施计划192021/7/24Improve Guidelines改善改善 - 使用指南使用指南Di
43、d the team perform a pilot? What did the team learn from the pilot?团队是否进行了试验,从试验中学到了什么?What is the anticipated Sigma level of the improved process? 改善后流程的预期sigma水平是什么?What are the plans for implementing the solutions? 实施问题解决办法的规划是什么?What did you learn from the Improve phase?从改善阶段你学习了到什么?What issues
44、or barriers have you encountered?你遇到的问题或障碍?Are you still on track based on your project plan? Have key milestones been established or changed?你是否在根据项目规划进行?是否建立或改变了关键点?qChange management planq变更管理计划qLessons Learnedq经验教训qIssues & Barriersq问题与障碍qUpdated Project Planq更新的项目计划qNext Stepsq下一步Submit the upd
45、ated presentation to your Lean Manager提交最新的演示给你的精益经理202021/7/24Improve Summary改善摘要改善摘要Root Cause根本原因根本原因Solution解决对策解决对策Results结果结果Explain the root cause in a short phrase (copy from the Analyze Summary slide)阶段解释根本原因(从the Analyze Summary这页PPT中复制得出)先简单介绍一下解决方案Describe how this solution performed in
46、testing描述该解决方案在测试中的表现212021/7/24Control(控制)(控制)You will be judged based on the following criteria for this DMAIC phase:在DMAIC中的这一阶段,评判标准如下:Did the team accomplish their planned goal?小组成员是否完成了他们的既定目标?Is the team maintaining, improving or sustaining the solution/process?小组是否在维持,改善或维持问题的解决办法/进程? Were t
47、he financial benefits validated by Plant Controller?控制中心是否验证了财务效益?Please ensure you have an answer to each question.请确保你对每一个问题都有答案222021/7/24Control Guidelines控制控制-使用指南使用指南Helpful questions:有帮助的问题:How were the process controls determined? Have they been tested?流程控制是如何确定的?是否经过测试?Did you consider impl
48、ementing a visual management system? If so, how was it applied?是否考虑过实施可视化管理系统?如果是这样,它是如何应用的?What did your team learn about the process of making improvements?你的团队在改善中学习到了什么?Who does the team need to communicate to regarding project closure and results? How will this be communicated?就项目结束和结果,团队需要和谁沟通
49、?怎样沟通?Is the company able to leverage this solution by replicating it elsewhere? 该公司是否能够通过复制该解决办法,使其更有影响力?To complete the Control phase and the project you will need to complete slide 15, 16 and, if applicable, add slides for:要完成控制阶段和该项目,您将需要完成15/16张幻灯片,如果适用,为如下增加幻灯片:qProcess Control Planq过程控制计划qMon
50、itoring Processq监控过程qReplication Opportunitiesq复制机会qCommunication Planq沟通计划qProject Benefits Worksheetq项目效益工作表qProcess Documentationq流程文档qClosure Activitiesq活动闭幕232021/7/24Control Guidelines控制控制-使用指南使用指南What issues or barriers have you encountered? Has a clear accountability been established for res
51、olving these? 你有没有遇到什么问题或障碍?有一个明确的问责成立了解决这些?What are the final anticipated financial benefits of this project? Have they been validated by the Site Controller? How will the benefits be tracked going forward?什么是这个项目的预期的经济效益是什么?是否已被控制中心验证?如何将效益推进?Who is the process owner? Have they assumed responsibil
52、ity for ongoing monitoring of the process?谁是流程的所有者?他们是否已经承担了监测流程的责任?Who will maintain the documentation about this project going forward?谁会对项目的进展情况进行文档维护?Have any Lean Six Sigma projects been identified as a result of this project?是否有精益六西格玛项目被确定为这个项目的结果?qLessons Learnedq经验教训qIssues & Barriersq问题与障碍q
53、Financial sign-off by Site Controllerq金融签收由站点控制器242021/7/24Control Summary控制摘要控制摘要Implementation Plan Summary实施计划概要实施计划概要Process Ownership过程所有权过程所有权Sustainability of Solution解决方案的可持续性解决方案的可持续性Summarize the status of the implementation plan and include any supporting charts and graphs; include how the project results will be communicated; indicate ownership for any tasks not yet
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