组织形式理论与实务

1、understanding the theory and design of organizations resumel姓名outlinelorganization theory in actionlwhat is an organization?lperspectives on organizationsldimensions of organization designlthe evolution of organization theory and designorganization theory in actionltopiclbe illustrated in the xerox

2、casewhat is an organization?ldefinitionlorganizations are social entities that are goal directed, with deliberately structured activity systems, and with a link to the external environmentwhat is an organization?limportance of organizationsperspectives on organizationslopen systems lopen system vs c

3、lose systeman open system and its subsystemstransformationprocessenvironmentraw materialspeopleinformation resourcesfinancial resourcesinputsubsystemsboundaryspanningproduction,maintenance,adaptation, managementboundaryspanningproducts andservicesoutputperspectives on organizationslopen systems lope

4、n system vs close systemfive basic parts of an organizationtopmanagementtechnicalsupporttechnical coreadministrativesupportmiddlemanagementsource: based on henry mintzberg, the structuring of organizations (englewood cliffs, n. j.: prentice-hall, 1979) 215-297; and henry mintzberg, “organization des

5、ign: fashion or fit?” harvard business review 59 (jan. feb. 1981): 103-116.dimensions of organization designlstructural dimensionslformalizationlspecializationlhierarchy of authoritylcentralizationlprofessionalismlpersonnel ratiosgoals and strategyenvironmentsizeculture technologystructure1.formaliz

6、ation2.specialization3.hierarchy of authority4.centralization5.professionalism6.personnel ratiosorganization chart illustrating the hierarchy of authorityfor a community job training programboard of directorsassistant executive directorfor human servicesexecutivecommitteeexecutivedirectoradvisorycom

7、mitteedirectoreconomic dev.assistant executive directorfor community servicedirectorreg. planningdirectorhousingdirectorcriminal justicedirectorfinancedirectoraaadirectorcetasecretaryleadcounselleadcounselasst. directorfinancerecordsclerksecretaryadm. asstpayroll clerksecretarymis specialiststaff cl

8、erkadm. asst.alcoholcoord.publicinfocoord.account. contractfiscalmanagercetacouns.devs.title ii d&vi&viicetaplannerhousingcoord.cetacouns.devs.title iiabccetaintake&orientcetacouns.devs.youthiv programspec.aaa programplanneraaalevel 1level 2level 3level 4level 5characteristics of three organizations

9、 technology manufacturing retailing government service size (#employees) 6,000 250,000 35dimensions of organization designlperformance and effectiveness outcomesmajor stakeholder groups and what they expectthe evolution of organization theory and designlhistorical perspectivesthe evolution of organi

10、zation theory and designlcontemporary organization designthe evolution of organization theory and designleffective performance versus the learning organizationtwo organization design approachesverticalstructureroutinetasksrigidculturecompetitivestrategyformalsystemshorizontalstructureadaptivecultureempoweredrolescollaborativestrategysharedinformationorganizational changein the service ofperformancemechanical system designnatural system designstable environmentefficient performanceturbulent environmentlearning organizationsource: ad