综合管理部门职责

1、一、基本信息Department Information部门名称 Department NamePersonnel administration of the Ministry部门负责人岗位 Head of DepartmentPersonnel administration manager直接上级岗位 Direct Supervisor总经理 General manager二、部门定位Department Position为了支持公司日常运营，提供优质高效的后勤服务保障环境，作为公司的后勤服务与管理平台及公众关系的窗口，通过有效开展各项行政事务工作，以支持各项运营活动的顺利开展。Admini

2、stration department is to provide optimal administration support and environment for companys daily operation. As the companys platform of administration and management as well as the liaison with public relationship, the department develops various administrative service effectively. The aim is to

3、support the running and development of our business operations. 人事管理-为了保证公司人力资源的供给、培育、激励和保留，实现人力资源的优化配置，作为人力资本的开发者和管理者，通过建立和完善招聘&培训管理、员工关系管理、薪酬绩效管理以及组织优化管理，构建结构合理、有共同价值观、有凝聚力的员工队伍，以支持公司战略目标的实现。HR-The Human Resource Department is to ensure supply, promote and training of company human resources, fulf

4、il the optimization of human resources. As the developer of manpower capacity, the department is responsible for establishing and perfecting talent development management, employee relations management, compensation and employee performance management. The aim is to support company to fulfil strateg

5、ic target.信息管理-根据企业的经营战略来规划和组织企业信息化建设，确保信息化应用支持企业战略的实现，通过分析、评估企业管理和IT现状，优化企业业务流程，整合企业信息系统，进行数据的集成、分析，充分有效的利用企业所有资源，结合行业信息化方面的实践经验，为管理者提供实时、有效、准确的决策支持信息，全面提升企业经营管理水平，进而提高企业的经济效益和竞争力，同时确保公司核心数据安全，为业务运转提供安全稳定有效的IT资源保障。IT-Business strategy planning and organizing the construction of enterprise informati

6、on to ensure the realization of the application of information technology to support corporate strategy, corporate management and IT status quo analysis, evaluation, and optimize enterprise business processes, integration of enterprise information systems, data integration, analysis,full and effecti

7、ve use of all resources of the enterprise, combined with the practical experience of industry information, providing managers with real-time, effective and accurate decision support information to raise the overall level of enterprise management, thereby improving economic efficiency and competitive

8、ness of enterprises,ensure the safety of the companys core data to provide a safe, stable and efficient IT resources and support for business operation.安保-保障公司的财产安全。To protect the safety of the companys property.三、部门职能类别Department Functions 行政后勤Administrative Logistics 商务接待Business Liaison 公共关系Publi

9、c Relations 党群关系Relation between party and masses 人事行政部 组织优化 Organisation Optimisation 招聘&培训Recruitment & Training 薪酬绩效 Compensation & Employee Performance 员工关系 Employee Relations 信息化规划与管理 Informational Planning and Management 实施企业信息化管理项目 数据分析与决策支持 IT系统运行维护 通用管理职责 General Purpose Function四、部门二级组织架构图

10、Department Level Two Organisation Chart 键入文字五 、部门职责Department Responsibilities行政后勤Administrative logisticsl 负责公司车辆维修、使用及管理；提供业务及接待用车服务Rresponsible for service, repair, usage and management of company car transport team, including car reception for guestsl 公司办公用品及设施以及公司级文件的管理Centrally manage office s

11、tationary and facilities, and company documentations.l 负责职工宿舍及招待所的管理Responsible for managing staff accommodation and guest house l 负责员工的餐食管理Responsible for managing staff mealsl 公司办公楼及办公区的调整分配Manage company building and office areasl 办公楼及其设施的装修、维护、清洁、绿化Responsible for the renovation, maintenance, cl

12、eaning and conservation of the office building and its facilitiesl 负责办公用通讯设施的维护和管理、能源的耗用管理Responsible for the maintenance and management of office communication equipment and cost management of energy sources商务接待Clientsreceptionsl 负责公司会务和活动组织工作Responsible for the company conferences, meetings and ac

13、tivities organizationl 负责公司的外事接待、外国专家邀请函、签证的管理及服务，对外联络与交流 Responsible for receiving external visitors, LOI for foreign dignitaries, visa management and service, and related liaison workl 负责机票、酒店、快递的管理Manage booking of air-tickets, accommodation and courier servicesl 负责公司的礼品管理Manage company gifts公共关系

14、Public Relationsl 负责公司对政府的接待工作，支持公司各部门与对口政府各部门的工作Responsible for government reception, support on works between internal department and governmentl 负责组织政府相关数据呈报、项目申报等工作。Responsible for submission relevant data, project application etc.党群关系Relation between party and massesl 制定并执行公司在企业社会责任方面的相关政策Devel

15、op and implement corporate social responsibility policyl 管理“来福士慈善基金”，汇报执行情况Manage Raffles Charitable Foundation and report on outcomes of implementation 为l 组织、参与慈善活动，并宣传公司的慈善事务Organize, participate and publicize in company-sponsored charitable activities安保l 抓好治安保卫工作，维护公司正常的生产经营和生活秩序，严防盗窃、打架斗殴、赌博 等事件

16、发生。确保治安保卫无重大事故发生。On the security work, maintain the normal production and operation and life order, prevent theft, fighting, gambling and other events. Ensuring security without major accidents.l 严格执行门卫管理规定，防止物资流失和人员随意进出。 负责人员的来访登记与安排会见工作，负责车辆的进出管理及自行车棚车辆管理。 Strict implementation of the management r

17、egulations, prevent the material loss and personnel freely.Personnel responsible for visitor register and arranged to meet with the work, is responsible for vehicle access management and shed for bicycle traffic management。l 负责安全保卫专业档案材料的收集、整理、登记与管理工作。Responsible for security professional file colle

18、ction, collation, registration and management.l 负责公司内工伤事故、治安和违法案件，以及违法行为的调查、处理。Responsible for the accident, policing and law violation cases, as well as violations of the investigation, handling.l 完成公司领导交办的各项工作和其他任务。 Completion of the company entrusted by the leadership of the work and other tasks.

19、组织优化Organisation Optimisationl 根据战略导向及经营管理的需要，不断优化公司组织结构Optimize company organizational structure continuously based on the strategic goals and operational needs.l 负责与组织结构调整相关的部门职责、人事任命变更发布及信息的动态维护Issue information on department responsibility, human resource appointment and change related to organi

20、zation structure adjustment, maintain these information l 联合其他相关部门，落实公司执行委员会批准的方案Iimplement EXCO-approved proposals jointly with other related departments招聘&培训Recruitment & Trainingl 制定人力资源规划和年度人才需求计划 Establish annual human resources plan and manpower needsl 负责公司定岗、定编及员工的招聘、录用管理，拓展招聘渠道，建立招聘体系Establi

21、sh recruitment systems, manage recruitment channels, organize and implement recruitment activitiesl 负责公司外部人才储备体系及内部人才梯队建设Establish external talent reserve system and internal talent team, provide proposal on engagementl 负责公司内部竞聘工作管理Manage internal engagementl 建立和完善公司培训体系，并对其进行有效实施和监控Establish and re

22、fine training systems, implement and monitor itl 制定公司年度培训计划并有效实施Establish and implement company training planl 负责公司讲师队伍建设Construct company trainer teaml 负责培训效果评估和费用控制Responsible for training outcomes, evaluation and fees controll IC卡的管理IC card management薪酬绩效Compensation & Employee Performance l 制定公司

23、薪酬福利体系并有效实施Establish the company compensation & benefits systemsl 负责工资计划的编制及调整工作，控制薪酬福利总额Draft the company compensation structure and conduct the related adjustments, control the overall compensation & benefits amountl 负责公司员工五险一金、补充保险和个人所得税的管理Responsible for staff insurance coverage, manage addition

24、al insurance and taxation mattersl 建立和完善公司员工个体绩效管理体系Establish and refine employee performance management systeml 组织公司员工个体绩效考核，管理执行情况，对绩效考核结果进行有效应用Organize and implement performance management, manage the execution process, make good use of the resultsl 根据绩效考核结果拟定工资调整、奖金分配、员工晋升方案Make salary adjustmen

25、ts, distribute bonus, award promotions based on performance management resultsl 进行薪酬水平调研和信息收集，为公司薪酬体系建设提供参考依据Research compensation level and collect information, provide compensation standardl 负责公司员工其他福利或长期激励（如企业年金、股期权）的管理Manage staff benefits or long term incentive l 核算公司员工工资、奖金及补贴等Calculate and di

26、stribute employee compensation, bonus and allowancesl 建立和完善职级体系Establish and refine company job grade systeml 建立和完善关键员工管理体系和职业生涯规划Establish key staff management system and plan and manage staff occupationl 组织技术专业等级评定，并对结果进行有效应用Organize the assessment of engineering professional grade and make good u

27、se of the resultsl 负责外籍员工的人力资源管理Manage expatriates-related matters员工关系 Employee Relationsl 研究人力资源政策，确保公司劳资关系符合相关的法律法规Research human resource strategy, ensure employee relations complies with governmental regulationsl 提供人力资源政策相关的咨询和解释 Provide information and explanations on labor laws and regulations

28、l 负责与相关机构进行对口联系和沟通Liaise with the relevant governmental bodiesl 负责公司员工沟通渠道的开发、建设和管理，建立反馈机制Establish and manage staff communication channelsl 处理员工投诉及劳动争议Dispose staff complaint and labor disputesl 负责与人力资源相关的重大事项或危机事项以及历史问题处理Manage major current and historical personnel-related incidentsl 负责公司员工档案和劳动合

29、同管理Manage employee documents and employment contractsl 负责公司员工信息系统的维护和管理Manage employee information systeml 负责公司员工考勤和休假管理 Manage company staff attendance and leavel 建立和完善公司奖惩机制并有效实施Establish and refine rewards and punishment system and implement itl 负责员工的异动（含外派等）、离职管理Manage employee transfer (include

30、 dispatch) and resignationl 负责组织技术职称评审与职（执）业资格管理Organise verification of technical professional titles and qualifications信息化规划与管理Information technology planning and managementl 根据公司发展战略制定公司近期、中长期各项信息化发展规划，制定企业信息化管理制度、制定信息化标准规范l 负责公司信息网络规划、建设组织、制订IT基础资源（软、硬件）运行流程l 制定网络安全、信息安全规划并组织实施l 负责公司集成信息系统总体构架、构

31、建企业信息化实施组织，结合业务流程重组，集成企业信息系统l 构建IT能力架构，进行持续能力建设l 建立公司信息化评价体系、制定全员信息化培训计划实施企业信息化管理项目l 确定公司各项技术架构，制定完善各项信息系统标准和管理制度，并对各项制度的落实情况进行跟进检查l 负责综合信息管理系统的协调开发、实施与运行管理l 负责公司专项信息系统的可行性研究并组织论证和专业性审核l 负责对信息系统应用项目实施过程的跟踪、指导、监督、检查和验收，负责对项目运行状态的评审 数据分析与决策支持l 组织业务部对企业关键业务流程进行分析与优化，快速建立流程驱动的应用程序，并与系统相融合l 负责整合信息资源，进行数据

32、的集成分析，搭建支持决策管理平台l 负责建立动态报告体系，实时、有效、准确的提供生产运营、项目管理等信息运行维护Operational Maintenancel 负责建立公司IT资源分配及管理标准、负责统一对公司IT资源进行管理l 负责定期执行公司IT设备的资产清查和巡检工作l 负责公司网络信息安全的管理，软硬件资产管理、行为管理、网络访问管理、安全漏洞管理、补丁管理，对各类网络违规行为的审计l 负责公司信息系统机房的规划、建设、管理、巡检l 负责公司信息系统安全应急预案制定和实施l 负责组织信息化系统的培训、咨询、推广工作通用管理职责 General Purpose Responsibilitiesl 组织制定与本部门核心职能相关的其它管理制度及工作流程并监督检查制度的执行情况Plan and draft