如何撰写商务来往信函-范文

1、Sample Letter 1 贵公司主要从事纺织品的进出口业务，想与瑞典的某企业建立业务关系，随函附寄出口清单一份。SDear Sir or Madam, We owe your name and address to the Commercial Counselors office of the Swedish Embassy in Beijing who has informed us that you are in the market for textiles.(1)To inform of the source of the information you get about yo

2、ur addressee. We avail ourselves of this opportunity to approach you for the establishment of trade relations with you. (2)To state your intention of establishing business relations.We are a state-operated corporation, handling both the import and export of textiles. In our trade with merchants of v

3、arious countries, we always adhere to the principle of equality and mutual benefit. It is our hope to promote, by joint efforts, both trade and friendship to our mutual advantage. In order to acquaint you with our business lines, we enclose a copy of export list covering the main items suppliable at

4、 present.(3) To introduce yourself and show the reference as to your firms credit worthiness and reliability.(4) Details Should any of the items be of interest to you, please let us know. We shall be glad to give you our lowest quotations upon receipt of your detailed requirements. We look forward t

5、o receiving your enquiries soon. (5)To express your expectation for cooperation and an early reply.Yours faithfully,Sample Letter 2 贵公司通过中国银行外事部得知美国一公司因需要销售轻工业产品想与中国进口商建立业务关系，为此你方写信给美国公司，希望进行合作。BDear Sir or Madam, The foreign Department of Bank of China recommended your corporation as being interest

6、ed in establishing business relations with Chinese importing corporations for the purpose of selling light industrial products of your country. 1We have been in the business of importing light industrial products for more than 20 years and established good relations with various exporters in your co

7、untry. 3We invite you to send us details and prices of your products and we shall gladly study the sales possibilities in our market. 4We shall always be very happy to hear from you and will carefully consider any proposals likely to lead to business between us. 2, 5Yours truly,Sample Letter 3 英国某公司

8、长期从事进口工艺品，对中国工艺品很感兴趣，因此写信给贵公司要求建立业务关系。BDear Sir or Madam, Having noted with interest your advertisement in the Trade Journal, we are writing you in the hope of establishing business relations with you. 1, 2We have been importers of Arts& Crafts for many years. 3 At present, we are interested in

9、various kinds of Chinese Arts and Crafts and should appreciate your catalogues and quotations. If your prices are in line, we trust important business can materialize. 4We are looking forward to receiving your early reply. 5Yours Faithfully,Sample Letter 4贵公司在收到信后立即做出了回复，希望与英国公司合作。SDear Sir or Madam

10、, We thank you for your letter of the 3rd this month and shall be glad to enter into business relations with your firm. 1, 2Complying with your request, we are sending you under separate cover our latest catalogues and pricelist covering our exports available at present. 4If you find business possib

11、le, please cable us for offers. 5Yours faithfully,Sample Letter 5贵公司作为进口商，应国内广大客户要求，向国外自行车生产商询价。Dear Sir or Madam, We have recently received a number of inquiries for your Giant Bicycles of the current model and we are convinced that we could place regular orders with you if your prices are favorabl

12、e. Source of information and intention of cooperation. (self-introduction)Would you please quote us FOB Shanghai for 100-sets of mens Giants Bicycles and inform the earliest date of shipment?Details of inquiryWe shall be pleased to do business with you and we would appreciate it if you could give us

13、 a favorable quotation. We look forward to hearing from you soon.Expectation and conditions of cooperation.Yours faithfully,Sample Letter 6Dear Sir or Madam, We are very pleased to receive your inquiry of October 3rd for silk garments. As requested, we sent you with this letter our illustrated catal

14、ogue of current fashion and price list. Also, under separate cover, we are sending you some samples. acknowledgement and expression of thanks for the enquiry & reply to the enquiryWe are certain that you will be satisfied with both the quality and the design of our products, and that you will fi

15、nd our prices reasonable. Because of their comfort and softness, our silk garments are widely welcomed in European countries, and you will find that they can meet your customers needs. If you place your order well before October 31, we would ensure immediate shipment.favorable comments on the goods

16、s and the prices Looking forward to receiving your first order.hope for an orderYours faithfully,Sample Letter 7May 4, 2014Dear Sir or Madam, We thank you for your inquiry of May 2, 2014 about our latest calculator model and wish to offer without engagement the following:1) acknowledgement and expre

17、ssion of thanks for the enquiry2) reply to the enquiry 3) validity of the offerCommodity: Electronic Calculators Model 123Specifications: As per attached listPacking: packed in small paper box, 50 boxes per carton Price: US$ 9.00 per piece CIF LagosUS$ 8.55 per piece CIF Lagos for orders of 500 piec

18、es or more Minimum quantity: 300 piecesShipment: to be effected by sea in June 2014Payment: by Confirmed, Irrevocable Letter of Credit payable by draft at sight for 100% contract value opened 30 days before the time of shipmentA catalog containing the specifications about the commodity is enclosed f

19、or your reference.4) detailsWe trust the above will be acceptable to you and await with keen interest your order.5) favorable comments on the goods and the prices 6) hope for an orderYours sincerely,Sample Letter 8Dear Sir or Madam, We acknowledge with pleasure receipt of your letter of October 3rd,

20、 and confirm having faxed you today in reply. 1, 2You will note from our fax that we are in a position to offer you 50 tons of copper at the attractive price of 600 per ton CFR Shanghai for delivery within one month after your placing an order with us. Payment is to be effected by an irrevocable L/C

21、 in our favour, payable by draft at sight in Pounds Sterling in London. 4This offer is firm, subject to your immediate reply, which should reach us not later than the end of this month. 3 There is little likelihood of the goods remaining unsold once this particular offer has lapsed. 5 If you are abl

22、e to close business as we propose here, please tell us as soon as possible. 6 Yours faithfully,Sample Letter 9Dear Sir or Madam,  Re: Your offer of 100% Cashmere Sweaters Thank you for your letter of October 3rd, in which you offered us 100% Cashmere Sweaters. 1, 2 Regrettably, we are unab

23、le to accept your offer as your prices are too high. We operate on small margins. It means heavy loss to us to accept your prices. We also have similar offers from Korean make. They are 25% lower than yours. 3, 4We accept that the quality of your products is better, but it does not justify such a la

24、rge difference in price. We might do business with you if you could make us some discount, say 20%, on your prices. Otherwise we have to decline your offer. 5We hope you will consider our counter offer most favorably and let us have your reply soon. 6 Yours faithfully，Sample Letter 10 Dear Sir

25、or Madam,  We thank you very much for your offer of October 3rd and the sample sweaters. We find both the quality and prices satisfactory and are pleased to place an order with you for the following:Thank the seller for their offer and declare that you are willing to accept their quotation / of

26、fer and place an order. 10 doz. cashmere sweaters, small, US$120.00 per doz. 20 doz. cashmere sweaters, medium, US$150.00 per doz. 15 doz. cashmere sweaters, large, US$180.00 per doz.Packing: Each sweater to be packed in a polybag, per dozen in a tin lined carton, with 10 dozen to a wooden case.Othe

27、r terms as per your quotation.List all the terms and conditions agreed upon in detail (commodity, specifications, price, quantity, packing, etc.). As winter is coming soon, we hope that you will deliver the goods promptly. Please make sure that they are of exactly the same quality as the sample

28、.Express your hope that the transaction would be conducted smoothly and successfully.We expect to find a good market for the above and hope to place further and larger orders with you in the near future.Express your hope that business would be expanded in the future. Yours faithfully,Sample Let

29、ter 11 (c.f. Sample Letter 7)May 20, 2014Dear Sir or Madam, Thank you for your letter of May 4, 2014 concerning our inquiry about electronic calculators Model 123. We are pleased to accept your quotation and would like to place an order with the following particulars:Thank the seller for their offer

30、 and declare that you are willing to accept their quotation / offer and place an order.Commodity: Electronic Calculators Model 123Packing: packed in small paper box, 50 boxes per carton Price: US$ 8.55 per piece CIF Lagos Quantity: 600 piecesShipment: to be effected by sea in June 2014Payment: by Co

31、nfirmed, Irrevocable Letter of Credit payable by draft at sight for 100% contract value opened 30 days before the time of shipmentList all the terms and conditions agreed upon in detail.Please prepare the sales contract in both English and Chinese versions. Ask them to prepare the sales contract.Aft

32、er signing the contract we will apply for the issuing of the L/C in your favor and trust you would receive it soon.We hope this initial deal will result in future transactions between us. Your quick reply will be appreciated.Express your hope that the transaction would be conducted smoothly and succ

33、essfully and that business would be expanded in the future.Sincerely yours,Sample Letter 12 (c.f. Sample Letter 7, Sample Letter 11)May 24, 2014Dear Sir or Madam, We have received with pleasure your letter of May 20, 2014 informing us that you have accepted our quotation. In reply, we confirm that w

34、e shall sell you 600 pieces of Electronic Calculators Model 123 on the following terms and conditions:Thank the buyer for their acceptance of your quotation / offer and confirm their acceptance.Price: US$ 8.55 per piece CIF Lagos Packing: packed in small paper box, 50 boxes per carton Shipment: to b

35、e effected by sea in June 2014Payment: by Confirmed, Irrevocable Letter of Credit payable by draft at sight for 100% contract value opened 30 days before the time of shipmentList all the terms and conditions agreed upon in detail.Please find enclosed our sales contract No.456 in both English and Chi

36、nese in duplicate and return one copy duly signed for our file.State that you have enclosed a sales contract and ask for the returning of one copy duly signed for your file.We are pleased to have finalized this business with you and look forward to further orders from you.Express your hope that busi

37、ness would be expanded in the future. Yours faithfully,Sample Letter 13Dear Sir or Madam,  We are very pleased to receive your order No.BD/135 for furniture. We accept the order and are enclosing you our Sales Confirmation No. 246 in duplicate of which please countersign and return one copy to

38、us for our file. 1 For Items A and B, we shall arrange delivery as soon as we get your L/C and as to items C and D, we shall ship accordingly. We trust you will open the relative L/C at an early date. 2 We hope the goods will turn out to your entire satisfaction and look forward to further

39、 orders from you. 3 Yours faithfully,Sample Letter 14Dear Sir or Madam,  Referring to the 100 tons of Zinc Oxide 99.5% under your Order No. 456, 1 we regret to tell you that we have no stock of the goods you required for the time being and do not expect further deliveries for at least anot

40、her two months. 2 Before then you may have been able to obtain the goods elsewhere, but if not we will revert to this matter as soon as our new supplies come up. We are enclosing 2 copies of our catalog covering all the articles available at present. If you need any of the items, please inform

41、us. We assure you that your requirement will receive our prompt attention at all times. 3 Yours faithfully,Sample Letter 15June 30thDear Mr. Peterson, Im writing to inform you that we havent yet got the personal computers we ordered on June 3.General description of the problem On June

42、 3, we placed an order for 20 sets of personal computers. When we discussed the matter on delivery, you promised that it would be made before June 20. However, it is 10 days past the deadline, and your goods still have not reached us.Details of the problem We need these PCs urgently to improve

43、the efficiency of our work; therefore, your failure to deliver them has put us into trouble.Consequences  We appreciate your seeing the matter seriously and arranging for the delivery within 5 days. Solution Im sorry to say if you are still unable to deliver them by July 5th, we shall reluctant

44、ly cancel our order and ask for compensation.Warning  Sincerely yours,M. LeeSample Letter 16July 2ndDear Mr. Lee, I apologize for the delayed delivery of your order No. 999. Apologize (give full account of the situation)We have just implemented a new packaging system that still has a few bugs t

45、o be worked out,Explain the causes for the problem but we did fix your order and sent it out this morning and we believe it will reach you by tomorrow. Action to take (solution to the problem)We are glad to enclose a $25 gift certificate, which can be used at any of our stores, and look forward to s

46、erving you again.Action to take (compensation for the consequences)Once again I would like to apologize for the delayed delivery of your order and any inconveniences this may have caused you. I hope you will find the computers satisfactory.2nd apologySincerely, H. PetersonSample Letter 17Dear Mr. Wi

47、lliams,I have received your letter of August 10th attached with photos to our production department. Refer to the complaintIm sorry about the unhappy experience with our product, Express regretbut we regret to say that we cannot comply with your request for refund. After careful inspection in our la

48、boratory, we found that the materials Series 0150 you intended for refund were apparently exposed to a long-time sunlight. As we have noted from the beginning as well as mentioned in our advertising, Series 0150 cannot be shined for a long time.State refusal and explain whyHowever, Series 2115 can w

49、ithstand exposure to all sunlight. They share all the merits of Series 0150 and are sunlight-proof and waterproof. They are also economical. We believe they can solve your problem. If you need further details and any help we can offer on your selection, please call us at 01-54188188 or send us an e-mail at caringmaterial. Constructive suggestio