BEC中级写作PPT学习教案

1、会计学1BEC中级写作中级写作u题 干示 例u情景描述 You are a manager in a large company. You have been informed that a member of your staff often arrives late for work.u写作人身份u阅读人身份Write him a memo about the problem saying how often the member of staff arrives latedescribing the effect on other staffsuggesting what they sh

2、ould do about the situation.u答题要点u字数要求Write 40-50 words第1页/共76页To: P. JonesFrom: Luisa GambonDate: 1 November, 2002Subject: Lateness Mr Jones,I have noticed that you often arrive late for work, especially on Monday mornings. As your colleagues are starting to complain about that, you understand that

3、 unless this habit changes, I will take disciplinary action against you.Come and see me tomorrow at 9 a.m. in my office.Thank you.第2页/共76页To：CC:Subject:Email第3页/共76页备忘录 (Memo/Memorandum) 主要是用来提醒、督促对方或就某个问题提出自己的意见或看法。第4页/共76页MemoTo:From:Date:Subject:第5页/共76页1.To: 收信人的姓名与职衔如 To: Mr. John Smith, Sales

4、Manager2.From: 发信人的姓名与职衔3.Date: 英式英语 - 日、月、年 如 15th August, 2018Memo第6页/共76页NoteTo:From:第7页/共76页内容要素表达方式称呼：上级/下级/同事 可不写 Dear + 人名/职称，正文三句法结束语 可不写 Many thanks / Thank you. Regards/Kind regards. Please accept _.落款可不写第8页/共76页注 意：1.一般采用平头式（左对齐）和缩进式2.称呼、结束语和落款可不写3.必要时可编写常见称呼和落款人的名字第9页/共76页正 文F 告 知 事 由：事件

5、F 拓 展 细 节：具体信息F 建 议 或 要 求第10页/共76页S1 告知事由F I have learned/noticed that _.F I am writing to inform you that _.F I would like you to know that _.F We are going to _.第11页/共76页S2 拓 展 细 节1. 原 因 (because)2. 重 要 性3. 具体信息说明或询问 F Please let me know if _.第12页/共76页S3 建议或要求F I do hope that _.F In order to _,I s

6、uggest that _.F We are recommending that _.F Please _.第13页/共76页You work for a large company. You are going to be transferred to another department within your company.Write an email to all staff:F telling them which department you are moving toF saying when you will be moving departmentF explaining

7、what your new responsibility will be.Write 40-50 words.1. 告 知 信 息 类第14页/共76页Dear colleagues,I would like you to know that I will leave this department and take over a new job in the purchasing department. My department will start on 1st July,2016 and my main duty is to negotiate supply contracts.Tha

8、nk you.Karen 第15页/共76页Accounting department 会计处Customer service center客户服务部Engineering department工程部Export/Import department出口部/进口部IT department (Information Technology)信息技术部Logistics department后勤部Marketing department市场营销部Sales department 销售部Human resources department人力资源部Purchasing department采购部Res

9、earch and development team研发部门Warehousing department 仓储部Materials administration 物资管理部Public relations department公关部第16页/共76页You are the training manager of a company which has won a large export order. You have been asked to organize foreign language training for some of your staff.Write a memo to

10、staff:F explaining why the courses are necessaryF saying which members of staff should attendF announcing when the courses will startWrite 40-50 words on a separate sheet.第17页/共76页To: All staffFrom: the training managerDate: 1 March, 2016Subject: A Foreign Language training courseI was asked to orga

11、nize a foreign language trainingcourse because of the large export order wereceived recently. It will start on 15 March and is expected to conclude on 1. May. Those who will deal with the orders should attend this course.第18页/共76页You are the manager of a small export company. Peter Watson, an import

12、ant client, is visiting your company for three days from 22 October. Write a note to your secretaryF Asking her to book a hotel roomF Saying where the hotel should beF Giving her the dateWrite 40-50 words.2. 布 置 安 排 类第19页/共76页Mary,Mr Peter Watson is visiting us in October.Could you please hire a hot

13、el room for him?He is arriving on 22nd October and will stay for three nights. If possible, the hotel should be one near the office. Thank you.第20页/共76页You are the factory manager of a car company. You are waiting for urgently needed components from your purchasing department.Write a note to Mr. Gra

14、yson, the Assistant Purchasing ManagerF enquiring about the reason for the delayF stating when the components are neededF suggesting a meeting to discuss future deliveriesWrite 40-50 words on your Answer Sheet3. 询 问 信 息 类第21页/共76页I am writing to enquire about the reason of thelate delivery of the or

15、dered components. Weneed the components next Monday. In order tosmooth our cooperation, I suggest that we have a meeting to discuss future deliveries. 第22页/共76页You are a Project Team leader. You have had to postpone your next project meeting because some of the members of your team will be abroad.Wr

16、ite a memo to your project team:F informing them of the postponing and giving the reasonF stating a new date and time for the meetingF requesting suggestions for the agenda.Write 40-50 words on your Answer Sheet4. 征 求 意 见 类第23页/共76页I am writing to inform you that the next project meeting will be pos

17、tponed. Because several team members will be abroad for another project, we will hold our next meeting on 1 August, starting from 9a.m. Please let me know if you have any suggestions as to the agenda of the meeting.第24页/共76页You have lost your calculator, and you want to order a new one. You need to

18、make a written request to your supervisor, Ann Ray.Write a memo to herF saying that you need a replacement F explaining what happened to the old oneF asking her to approve the requestWrite about 40-50 words.5. 求 助 申 请 类第25页/共76页I am writing to apply for a replacement calculator. I found the old one

19、missing after the client meeting yesterday. As a calculator is essential to my daily work, could you kindly approve this request?第26页/共76页You would like to go to seminar on presentation skills.Write an email to your line manager:F requesting time off work to go to the seminarF saying when the semina

20、r isF explaining why you want to goWrite 40-50 words on a separate sheet第27页/共76页TO: Nick JohnsonSubject: Presentation Skills SeminarI would like to attend a seminar on 3 April. It is about presentation skills. Since I have to make many presentations to customers, this seminar will be useful. Could

21、you tell me if its possible to take time off work to attend this seminar?ThanksAngela 第28页/共76页Your companys Sales Department has asked you to give a talk next Friday on your most recent project.Write an email to Mrs. Jay in the Sales Department:F agreeing to give the talk and suggesting a timeF say

22、ing what equipment you will needF requesting information about the participantsWrite 40-50 words on a separate sheet. 6. 推 荐 建 议 类第29页/共76页To: Anna JaySubject: Talk Next FridayI would like to give the talk suggested by you and I think 9.30 a.m., after the break, would be the perfect time. The equipm

23、ent I will need is overhead projector. Please give me some information about the people participating.Renate第30页/共76页大 作 文F 商务信函F 报 告 F 建 议 书第31页/共76页大小作文不同点读者：内部（信函）/ 外部要点：3个/5个字数：40-50/120-140第32页/共76页Dear Mr. Wang,称 呼I am writing the letter 正 文Yours faithfully,Li Ming落 款Here are my suggestions.第3

24、3页/共76页Dear Mr. Wang,称 呼I am writing the letter 正 文Yours faithfully,Li Ming落 款Here are my suggestions.第34页/共76页一、商 务 信 函称呼 ：顶格写 ，用逗号1) 给组织机构/单位，不确定具体收件人：Dear Sir or Madam, 第35页/共76页称 呼2) 给个人：Dear + 人名/职务Dear Bob,Dear Mr./ Mrs. Wang一、商 务 信 函第36页/共76页一、商 务 信 函落 款 F Yours faithfully/sincerely,F David J

25、ohnson第37页/共76页F 订单类 handling orderF 询问类 enquiry and replyF 投诉类 complaint and apologyF 告知变化类 notice of changes一、商 务 信 函第38页/共76页1. 订 单 类You are the owner of a clothing factory. A customer has sent you a letter summarizing a recent negotiation. You have written some notes on the letter. Write a120-14

26、0 words reply to the buyer using the letter and your notes.Write on your Answer Sheet.第39页/共76页Dear Parveen,It was good to see you again last week and we are delighted that your silk blouses will be included in our winter catalogue. As promised, listed below are the points agreed at the meeting.1.Th

27、e contract is for the Sheba range of silk blouses in three colors.2.You will grant us exclusive import rights for the blouses in the UK. 3.The quantity will be 5000 pieces, with a further option 3000.4.The price per piece will be $5.65 for the first 5000. You will confirm the price for the optional

28、3000 pieces. 5. Payment will be by letter of credit.6.The initial order will be ready ex factory by 1 August 1999.I trust you will find this in order. I look forward to your written confirmation in due course.Best regardsStephanie PowellChief Purchaser第40页/共76页SampleDear Stephanie, Thank you for you

29、r letter of 1 March. We are delighted that the Sheba range will be in your catalogue. There are, however, some small points which need clarifying. The Sheba range comes in six colors. Please look at the samples and confirm which three colors you would like. You referred to the further option of 3000

30、 pieces. I thought we agreed on 4000. Please confirm the correct figure. I can confirm the optional pieces will cost $5.25 each. Unfortunately, due to a full order book, we are unable to deliver by 1.8.99. The earliest date would be 15.8.99. I hope this will be acceptable.I look forward to hearing f

31、rom you soon.Yours sincerely,Parveen 第41页/共76页2. 询 问 类 The company you work for is expanding rapidly and is looking for new premises. Your Managing Director is interested in Waterside Industrial Park, and has asked you to write a letter to find out more information. Read Waterside Industrial Park s

32、advertisement below, on which your managing Director has already made some notes. Then, using all your Managing Directors handwritten notes write your letter to Rosemary Brown at Waterside Industrial Park. Do not include postal addresses. Write 120-140 words on a separate sheet.第42页/共76页WATERSIDE IN

33、DUSTRIAL PARK(Which other firms are in the area?)A variety of large and small unites available. (sizes?)Financial help available for many companies moving to the Area (Who would qualify?)Excellent road and rail links with all parts of the country.Skilled labor force for manufacturing or service sect

34、or business (Labor costs compared with other areas?)For an information pack, please contact : Rosemary Brown (Ask for this) Waterside industrial park Phone(11) 8008866 Fax(11) 323 6644第43页/共76页SampleDear Mrs. Brown,With reference to your advertisement in the local newspaper, I would like to have mor

35、e information about the above.Could you tell us which other firms are in the area, and what are the sizes of the units available for rental .Regarding the financial help mentioned, could you inform us who would you qualify for it and how to apply.Another point to clarify is the skilled labor costs c

36、ompared with other areas. Finally, we would be grateful if you could send us the information pack to our address.We look forward to hearing you from you soon.Yours sincerely,Alya Maideen第44页/共76页3. 投 诉 类You recently attended a one-day training course on health and safety. You were disappointed with

37、the course and you have decided to write a letter of complaint to the training company. Read the advertisement below, which gives details of the course. You have already made some notes on the advertisement. Then, using all your handwritten notes, writeyour letter to Moira Geddings at GBG Certificat

38、ion Services.Do not include postal addresses.Write 120-140 words on a separate sheet.第45页/共76页GBG Certification ServicesGood for business, good for you Regardless of whether you are in a manufacturing or service industry, you are required by law to operate your business in a manner which is safe and

39、 healthy for your workforce. Our courses will help you provide a safe and legally sound working environment for your staff. 第46页/共76页Our one-day courses include: Experienced and highly-qualified trainers (trainer was sick-replacement poor)High-quality information packs (pile of loose photocopies)Sma

40、ll groups (maximum 8 people) (not true)price includes lunch and refreshments (explain what was wrong with lunch)All one-day courses run Monday-Friday from 9:30-17:00. (start late)For more information contact:Mora GeddingsGBG HouseSummerfield RoadOxford OX8 4DN第47页/共76页SampleDear Mrs. Geddings,I am w

41、riting to complain the training course on health and safety which I attend 27 November.When I booked this course, I chose your company as it came highly recommended and the courses seemed to be of a high standard. I was promised an experienced trainer but unfortunately he was sick and the replacemen

42、t was not as good as expected. Regarding the information packs these were only a pile of loose photocopies, which was not promised. The class supposed to be about 8 people but in mine there were about 15. Finally, should make it clear that the class started 1 hour late, and the lunch that was not se

43、rved, was cold. I am sure you can understand my disappointment. I would therefore be glad if you could investigate this matter. I look forward to hearing from you.Yours sincerely,Lisa Kostevska第48页/共76页道 歉 信 You are the secretary in a company which makes plastic tableware. Your boss has left the let

44、ter below for you to answer. Write a letter of 120-140words to Ms, Jerome, explaining the reason for the damaged goods. Use the information in her letter and the notes from your boss. Do not include addresses. Write on your answer sheet. 第49页/共76页Chris: please write back to Ms Jereme QUALITYwith reg

45、rets, etc. We mustnt CAFETERIA INC.lose this customer NEW ROADThanks MELBOURNE 6 October 1997The managerPlastic-A-Plenty Co.Gough Industrial EstateMelbourne第50页/共76页Dear Sir or MadamPLASTIC TABLEWARE-Product nos. 0821(folks) and 7234(bowls) We have used your company as a supplier to our restaurants

46、for several years,(5 years to be exact.) and until recently the quality of your products has always been good.However, on 2 September this year, we took deliver of some plastic tableware which was of extremely poor quality. Many of the bowls were chipped (we will replace them free of charge) and sev

47、eral of the folks were broken. We cannot use them in our cafeterias. I do hope that such a delivery will not be repeated, and that you supplies to us in the future will again be of high quality. (So do I! It was the faulty packing machine-now repaired) If, however, we receive any further faulty plas

48、tic tableware from you, we will be obliged to find another supplier (tell her it wont happen again shes an excellent customer, so please offer our apologies) to provide us with goods which meet our own high standards. I am sure you will be able to provide us with a satisfactory explanation.Yours fai

49、thfully,Ann JeremeRestaurants Director第51页/共76页SampleDear Ms Jereme,Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality. （表示歉意）After careful in

50、vestigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again. （解释原因）According to the sales contract between us, we will, of course, replace your faulty delivery free of charge. (处理意见)I wo

51、uld like to offer our apologies once again and thank you being an excellent customer.(再次道歉)Yours sincerely,第52页/共76页4. 告 知 变 化 类You work in the Sales Department of an international company. Manuela Garcia, an important client, is visiting your company for a day. There are some changes to the itinera

52、ry you sent her last week.Write a letter of 120-140 words to Ms Garcia, using the original and your handwritten notes, informing her of the changes.第53页/共76页Proposed itinerary for one-day visit of Manuela Garcia Wednesday 20 October11:00 Ms Garcia arrives on flight 1 B 432 from Madrid John Sallis to

53、 meet Ms Garcia at airport11:30 Arrive at company (Original arrival time too optimistic) John Sallis to give Ms Garcia an introductory tour of the company12:30 Launch at White Hart restaurant (Restaurant full. Its now the Swan hotel)(John Sallis, Carol Snape, Sue Smith, Ms. Garcia)(Carol cant make i

54、t. Explain why?)14:00 Meeting in boardroom (John Sallis, Carol Snape, Sue Smith, Ms. Garcia)15:30 Coffee break16:00 Product presentation (give some details)(John Sallis, Carol Snape, Sue Smith, Ms. Garcia)18:00 John Sallis to take Ms Garcia to the airport(John has to go early. Sue will take Manuela

55、to the airport )19:30 Ms Garcia departs on flight 1 B 886 to Madrid第54页/共76页SampleDear Ms. Garcia,Further to last weeks correspondence, I am writing to inform you that we have to make a few changes to the original itinerary for Wednesday 20 October.Firstly, in order to allow plenty of time for you t

56、o travel from the airport, your tour of the company will be slightly shorter than the hour which we had originally planned. Secondly, please note that as the White Hart is full on Wednesday, lunch will be at the Swan Hotel. Carol Snape will, however, not be joining us due to a previous engagement.It

57、 has been confirmed that Tom McAllister will show the new video about our new natural shampoo range at 16:00. As John Sallis has to leave early, Sue Smith will accompany you to the airport for your evening flight. If you have any questions, please do not hesitate to contact me.Yours sincerely,第55页/共

58、76页二、商 务 报 告 (report) 下级部门用书面形式向上级部门或上级领导汇报工作、反映情况、提出建议等使用的上行公文。常见的有请示报告，工作报告和调查报告。第56页/共76页题型分析:1.文字类2.图表类柱状图: bar chart 饼状图: pie chart曲线图: line chart 表格: table二、商 务 报 告 (report)第57页/共76页标题：Report on .引言：Introduction 正文：Findings结论：Conclusion建议：Recommendation二、商 务 报 告 (report)第58页/共76页注 意：1.报告标题可不写2

59、.报告通常包括三项 (Introduction, Findings, Conclusion),建议书包括四项 (recommendation)第59页/共76页IntroductionF The report aims to _.F The purpose/aim of the report is to _.第60页/共76页FindingsF The survey/research above clearly reveals that _.F From the chart shown above, we can clearly learn/notice that _.F The key fi

60、ndings can be summarized as follows.第61页/共76页Conclusion F Therefore, It can be concluded that _.F Based on the analysis above, we can conclude that _.第62页/共76页RecommendationF It is suggested that _.F We recommend that _.F It is advisable that _.第63页/共76页1. 文 字 类You work for a company that sells elec