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1、Reter SunContentsIntroduction & DefiningCharacteristics of TrustTrusted LeadershipTrust & Risk Taking (Trust Building Mechanism)Risk-Trust Environment in an OrganizationStructures and Aspects of ControlThe Enemies of TrustTrust: How to Build it, Earn itand Reestablish itTrust: Human Resource

2、s PracticeI. Introduction & DefiningTrust as used hereA social cognition and individual applies to anything the individual thinks of as a unitary actorTrust-BuildingA Process of testing and developing trust in another.II. Characteristics of TrustFive Characteristics distinguish trust from other

3、risk management resources available to support OD and management in general.III. Trusted LeadershipTrust =(A1 + A2 + A3) X (A4 + A5)RIV. Trust & Risk Taking (Trust Building Mechanism)The few studies investigating the relationship between trust and risk consistently show that trust is negatively

4、associated with perceived risk or willingness to accept risk.Trust is a social condition built on social information and attenuated or amplified by ones trusting nature. Managers often accept risk believing that personal action can reduce the risk.Trust Building Mechanism: Sharing Risk.V. Risk-Trust

5、 Environment in an OrganizationProposition 1: Trust will not be thought of as a probability of successful outcomes but of how much responsibility someone can manage successfully.Proposition 2: Trust-building in an organization is aided by opportunities for risk-sharing, rich social information regar

6、ding others abilities and motivation, and shared successes.Proposition 3: Broken trust reduces confidence in ones ability to make social judgments.VI. Structures and Aspects of ControlINFLUENCES OF TRUST ON THE DEGREE OF ALLOCATION OF RISK IN A HIGH CONTROL SITUATIONVII. The Enemies of TrustYoure ho

7、nest, straightforward, and competent. So why dont your people trust you?Inconsistent MessagesInconsistent StandardsMisplaced BenevolenceVIII. Trust: How to Build it, Earn itand Reestablish it?Competence trustCommunication TrustContractual Trustfdcew房地房地产产E网网VIII. Trust: How to Build it, Earn itand Reestablish it?Develop your own capacity for trust first.Buil

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