酒店系统常见英文

1、酒店系统常见英文account receivable (A/R)应收账;advanee deposit 预付订金; account payable (A/P)应付账;assigned room 已分配房; available room 可用房;back office 后台;baggage 彳亍李;balanee结算，余额;banquet room 宴会厅;bellboy行李员;bill 账单;booking 预订;breakfast voucher 早餐券;budget 预算; business center (B.C)商业中心;busy season 旺季;cancel 取消; captai

2、n order 点菜单;certificate 证件，证明；change 兑换，零钱; cashier收款员;check查对，支票；check in住宿登记;check out结账，退房；citizenship国籍，市民权;city call市内 ； city ledger 街帐;claim 索贝咅;comment 备主;commission 佣金; complimentary 免费赠送的；concierge department 礼疾部；confirm 确认； connecting room 连通房;counter 前台;credit card 信用卡;credit limit信用限额;CR

3、S中央预订系统；currency conversion外币兑换; delay C/O延迟离店；deluxe豪华间；deluxe suite豪华套房;departure time 离开时I'可;deposit 定金，詡无;dining-room 餐厅; direct dial phone 直拨 ;discount 折扌;room discrepancies 房态差异; room service 客房送餐；domestic direct dialing (DDD)国内直拨；double room 双人房；dry-cleaned 干洗的；due out 到期；entertainment 招彳

4、寺;entry visa 入境签证;family suite 家庭套房;financial statements财务报表；flight number航班号;floor楼层;folio客人主单, 帐单，帐户；food and beverage department (F&B)餐饮部；foreign guest 外宾；forecasting rate 预计房价;front office department (F.O)前厅部； front desk 前台;general ledger (G/L)总账;go through 核对;group key envelopes 团队钥匙袋;group

5、 master 团队主单;group reservation 团体订房;guest history 客人历史；guest room 客房; high seas on 旺季;hotel cha nnel 酒店频道;hotel coup on 酒店餐券; hotel voucher 酒店收据;house phone call 饭店内线;house use 饭店自用; housekeeping (H.K)客房部;housemaid 客房效劳员；identification 身份证， 证件；in house guest 在住客人;income auditor 收入审核员 information 问讯处

6、, 信息internal call 内线 ;international direct dialing (IDD)国际直拨；inve ntory control 仓库管理，库存管理；in voice 发票 Journal account 流水账；laundry form 洗衣单;laundry service 洗衣效劳;leave a message 留言; lobby大堂；local dialing市内 ；local tour本地旅行团；log日志； longdistance call 长途;long staying room 长包房;lost property form 财物遗失单;lugg

7、age tag 行李牌;mailing labels 邮寄标 签；maintenance 维护;manual transfer 手工转帐;menu 菜单;menu item 菜 单项；message消息,口信;mini bar客房小酒吧;morning call叫早效劳; morning report夜审晨报，饭店日报表;multiple rooms link联房; nationality国籍,国家,民族性;native place籍贯;night audit夜间审计； no show 应至！未至U客人;occupant 住客;occupied room 占用房;operator 总机，接线员

8、;optimum service 最正确效劳；origin 客源；out of inventory (001)非统计 房；out of order (OOO)维修房；package套餐效劳，成套效劳；passport护照; passport number 护貝貝号码 password 口令;pay in cash 彳寸现金;pay the bill 结账；pay with credit card 用彳言用卡 fd贝长;peak seas on 曰王季;perma nent folio 永 久帐户；permission 权限;personal cheque 私人支票;pickup 预留，分酉己;

9、point of entry入境地;preferential 优惠;presidential suite 总统套房；price 价格；privacy 保密性； profession 职业；query 查询;rebate 打折，局咅枚退款;receipt 收据；receive 接待，接收；receive the payments 收费；red-carpet 隆重接待，贵宾礼遇；refundable 可退款的；registration 登i己;registration card 登i己卡;registration desk 登i己处; remark 备j主;rentable room 可售房;re

10、port form 扌艮表;reservation 预订; reservation chart 预订表;reservation clerk 受理预约的职员;restaura nt 饭 店，餐厅；restroom洗手间；revenue收益，总收入；rollaway活动床铺；room bill房 间账单；room charge 房费;room clerk 客房管理员;room key 钥匙;room number 房间号码；room rate 房价;room status 房态;sales department 销售咅B ； schedule 时间表，方案；security 平安，保安;servi

11、ce charge 效劳费；settle complaints 解决投诉; settlement 结算;share room 分租房;single room 单人房;skipper 逃账者; slack/off-season 淡季；spare room 剩余房间;special rate 优惠价； standard room 标准房;starch 给(衣服等)上浆；statement heading 报表头; statistics 统计;suite 套房；surcharge 附加费;uperior 高级的；tariff 房价 表；the Cashier's Desk 收银处;tip 小费;transit passenger 过境旅客;transaction 交易，帐目;travel agency 旅行社;traveler*s ch