前台日常接待实用英语

1、前台日常接待实用英语Welcome to lemon hotel.欢迎您下榻柠檬酒店May I see your passport, please?请让我看一下您的护照好吗？May I know your nationality, please?请问您的国籍是什么？Could you fill out the form, please?请您填写这张表格好吗？What do you prefer to make the deposit ? by credit card or cash?你将以什么形式做押金？信用卡还是现金？Would you like to take a taxi?请问您要搭计程

2、车吗？How long would you like to stay?请问您要逗留多久？How many tickets would you like to buy?请问您要买几张票？Good morning, sir. Are you checking-out?早上好，先生，请问您要退房吗？Good evening, Ms. May I help you?晚上好，小姐，请问我能为您服务吗？Good morning, sir. This is the Front Desk. May I help you?早上好，先生。这里是服务台，请问您需要服务吗？Just a moment, please.

3、请稍等。Thank you for waiting.您久等了，先生。I am very sorry to have kept you waiting.很抱歉让您久等了。Could you wait a little longer, please?请您稍候好吗？I would like to apologize for the mistake.为这个错误我深致歉意。You are welcome.不客气。Here you are.您要的东西在这里。Here is your room key.这是您的房间钥匙。Have a nice day.祝您有美好的一天。Please enjoy your s

4、tay祝您住宿愉快。We hope to see you again soon.希望不久能再次见到您。what kind of room would you like, sir? 先生， 您要什么样的房间？Please wait a moment. I have to check if there is a roomavailable. 请稍等，我查一下有没有空房。Enjoy your stay with us. 希望您在我们这里住的愉快。May I know your name and your room number, please? 我可以知道您的名字和房间号码吗？Excuse me ,

5、sir, could you spell your name? 请问您的名字如何拼 写？Here s your room key. 这是你的房间钥匙。I m sorry to keep you waiting, sir. What can I do for you? 先生，对不起，让您久等了。我能为您做点什么吗？Please wait your turn. 请排队等候。May I know your name, please? 请问贵姓大名。（不认识客人时用）I m sorry, sir. Our hotel rooms are all booked at this moment.We hav

6、e no vacancy. 对不起，先生。我们已经客满，没有空房间。Don t mention it. My pleasure. 请不要客气，我乐意效劳。Have a good rest, sir. 先生，请好好休息。Good morning, sir. Can I be of service to you? 早安，先生。我可否为你效劳？A moment, please. I will be with you as soon as possible. 请稍 等片刻。我将尽快帮你办。Can I have your name and room number, please? 请告诉我您的 名字及房间号码？Here is your bill, sir. 先生，这是您的帐单。Please wait a moment while I calculate your bill. 请稍等片刻，我立刻就把您的帐单结算出来。We accept the following credit cards,madam. 小姐，我们接受以下几种信用卡。Please sign here, sir. 先生，请在这签上你的名字。We hope you will come stay wit