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1、 上海市现代通用秘书岗位资格证书考试试卷 秘 书 英 语(闭卷) (本试卷满分为100分,考试时间为120分钟) 题号一二三四五六七总分得分一、听录音完成下面对话 (15分)Making Telephone CallsMaking telephone calls is an important part of a secretarys work. When Smith wants to speak to someone on the telephone, Mary gets the call for him. Today Mr. Smith wants to talk to Mr. Carte
2、r of the National Bank. Here he is asking Mary to get the call for him.Smith:Id like to speak to Mr. Carter of the National Bank, would you _ please?Mary:Certainly, Ill do it at once, Mr. Smith. Now whats _? Ah, here it is five, three, zero, double six.Operator:Switchboard, _?Mary:Good morning, Miss
3、 Jason. Miss Brown here. Could I have _ please?Jason:Oh, hello, Miss Brown. _. There you are, youve an outside line, now, you can hear _.Mary:Thank you. Five, three, zero, six, six.SecondOperator:National Bank. Good morning, can I help you?Mary:Good morning, would you _ Mr. Carter please?SecondOpera
4、tor:Mr. Carter? Certainly. _?Mary:Mr. Smith of Globe Company Limited _him.SecondOperator:Thank you. Hold the line, please.Cater:_.SecondOperator:Good morning, Mr. Carter. I _ you from Mr. Smith of Globe Limited.Carter:Thank you, operator, _, please.Mary:Mr. Carter?Carter:Carter speaking.Mary:Oh, goo
5、d morning, Mr. Carter. Mr. Smith _. Would you hold the line a moment, please? Ill _. Mr. Smith?Smith:Yes?Mary:Mr. Carter _now, Mr. Smith. Will you take in here please?Smith:Thank you, Mary. Hello, is that Mr. Carter?二、秘书用语互译 (20分)1. 公共关系2. 管理班子3. 招聘栏4. 发放表5. 名片6. 电话号码簿7. 布告栏8. 签到簿9. 独一无二10. 档案材料11.
6、place outgoing calls12. start with an enormous advantage13. fill in an application form14. leave a favorable impression on15. make another appointment16. transfer a phone call to another extension17. the latest market survey18. ensure the attendance of all members19. outstanding value for money20. t
7、he archives of papers no longer in current use三、词义辩析(10分)1. In fact, secretarial work _ a whole collection of tasks often involving quite contrasting skills.A. hides B. covers C. gives D. takes2. Dont let the thought of _ something new frighten you.A. meeting B. seeing C. hearing D. tackling3. When
8、you read an advertisement for a vacancy that seems to meet your requirements, reply in _ the form that the advertisement indicates.A. usually B. surely C. normally D. precisely4. If you know you cannot be either, and on balance there appear to be too many of them, then _ the job, however good the pa
9、y or luxurious the office.A. take B. accept C. reject D. refuse5. There are different tasks and procedures _ in receiving visitors with an appointment and without an appointment.A. involved B. required C. asked D. called6. You should have a standardized form for these messages _ printed on colored p
10、aper so they will “stand out” and be noticed.A. probably B. possibly C. perhaps D. preferably7. Notices soliciting the opinions of the staff are often _ so that each person has one.A. typed B. published C. circulated D. written down8. If you find yourself with the duty to report a meeting which foll
11、ows a formal pattern where motions are proposed, have to be _ and voted on, then you should read the appropriate sections of books dealing with this subject.A. asked B. seconded C. requested D. agreed9. On your order 4567 you neglected to _ the size of the article.A. give B. ask C. measure D. specif
12、y10. Filing is in fact too important a job to be left entirely to the mercies of unsupervised _.A. juniors B. majors C. seniors D. superiors四、选词组填空(10分) based on face to face decided on suffered from get in touch with in charge in advance of bear in mind free from side by side1. We must _. that the
13、younger people might not like the idea.2. These charges are _ misunderstanding.3. In the end she _ buying the green hat.4. The judge brought the accused _ with accuser.5. When her son returned she was at last _ anxiety.6. Im trying to _ my brother, who went to Australia years ago and whom I havent h
14、eard from ever since.7. The express train reached Beijing ten minutes _ its schedule time.8. The man you saw yesterday is the physician _.9. The two bottles stood _ on the table.10. Our business has _ lack of investment.五、语段汉译(10分) A good filing system will be capable of expansion or adaptation to s
15、uit changing circumstances. An efficient system depends as much upon the care with which the work is carried out as upon the care with which the system has been planned. Filing is in fact too important a job to be left entirely to the mercies of unsupervised juniors. It should be done only by the pe
16、rson or persons authorized to do it, and no document should be filed unless it has been marked by a responsible official for filing, as by initialing.六、阅读理解(15分)Ability to Work under Pressure and Cope with Varying Work LoadsIn a senior secretarial job this may be, at first, one of the most difficult
17、 things to adjust to. No two days will be the same. An ad hoc meeting can be called and a ten-page report need to be typed for it in less than an hour; the phone may ring with repeated urgent messagesand you will have to stay cool, calm and typing fast! That same day you may also have to attend a me
18、eting in the afternoon, reply to several urgent letters, confirm arrangements for an imminent trip, chase the Accounts Office for some vital figures, send flowers to your bosss mother for her birthdayand find time to get out and buy a dress for an important occasion! That is just one day, or may be
19、a series of similar days. It may be followed by a completely “dead” patch where you can catch up, reorganize, recharge your batteries, go to the hairdresserand sit and wait for the excitement to start over again. During these flat periods, your boss may be intensely busy and so you will see next to nothing of him eithernot even for signing of the outgoing mail because there will not be any! It takes a bi
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