版权说明:本文档由用户提供并上传,收益归属内容提供方,若内容存在侵权,请进行举报或认领
文档简介
1、2021/3/912021/3/92Empowered, Knowledgeable EmployeesLearningOrganizationReduced OverheadInformedEmployeesEfficient, EffectiveEmployeesCollaboration toolsSelf-service applicationsUniversal Access to InformationCorporate CommunicationsStreamlined Resource ManagementAdministrationElectronic SupportJust
2、 in time learningExpert Triage44.9%2.3%9.4%15.9%15.4%12.3% q : 2021/3/94q eBiz Service & Solutions10%15%20%55%2004Web Service & Solution eBiz ConsultingSI Service & Solution Network Integration2021/3/95q 2004 1 10,00020,000Solution(21,626)(21,626)(18,122)(18,122)(9,807)(9,807)(7,984)(7,9
3、84)(7,467)(7,467)(10,266)(10,266)(14,073)(14,073)(7,810)(7,810)ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2B FAX( (: : ) ) 2021/3/9620022003200420052006( : )5,0005,0006,8006,8005,5005,5008,0008,0006,5006,5005,500ExtensionFront endBack end B2C / e-Community / Cyber IR B2C / e-Community / Cyber IR Web Bu
4、siness / e-Marketing Web Business / e-Marketing System (HW) / Network(LAN,WAN) System (HW) / Network(LAN,WAN) Solutions / Applications Solutions / Applications9,0009,0005,0005,0004,5004,5007,5007,500q 2004 Product2021/3/97q IT ITIT100908070605040302010024020016012080400143123456789101113315415714715
5、7154153171190186ITIT(:): 34.727.720.812.916.210.018.227.426.731.324.72021/3/98 Web Agency Service DomainWeb CIWeb DesignWeb applicatione-Business ConsultingMarket Analysis2021/3/99e-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer , , Order FulfillmentOrder Fulfillment e-Business e-Bus
6、iness Value ChainValue Chain2021/3/910qeBiz Total ServiceeBiz Total ServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutionMarketingeBizBuildingeBiztotal service2021/3/911PACSERPCRMEIPMailingB2EmallIntegrationDevelopersWeb ServiceEnterpriseSolutionBusiness Fields : SI Development &
7、; Solutions2021/3/912 Data IntegrationEnterprise CRMeCRMData Warehousing/IntegrationWeb LogDataData BaseTransactionData CustomerProfile2021/3/913SM MUSI MUNI MUR&D MUeBizeBizTotal ServiceTotal Serviceq eBiz Total ServiceeBiz Total Service2021/3/914E-MailE-MailEDMSEDMSGWGWKMSKMS2( )ERP1 ( )CRMSCM
8、E-PlanningE-Planningq Office Management System2021/3/915Customer ACustomer BCustomer CSupplier A Supplier BSupplier C55%15%20%10%q eBiz Solutions & ServiceInternet AreaBSP AreaSI AreaNI Area2021/3/91655%15%20%10%eCRMWCMSIRM/PRMMailingMESCTIPABXIBS Network Integration Automation System Enterprise
9、 NetworkCRM/DWEIP/EKPERP/SCMGW/KMS SI consulting SI development SI management Web consulting Web development Web managementq eBiz Solutions & ServiceWeb SI AreaSI AreaNI AreaSystem Area2021/3/917SI AreaNI AreaSolution AreaSM AreaInternet AreaR&D AreaConsulting Areaq SI Business Areaq SI cons
10、ultingq SI development q SI managementq N/W managementq New technologyqNetwork Integration - Network Consulting - Network Integration - Network Management2021/3/918CRMForecasting, Opportunity Management,Configuration,Generation Forecasting, Customer CareSpare ManagementForecastingPersonalizationCamp
11、aign ManagementMarketing EncyclopediaERPCMSSCMEIPeStrategyq Solution & Service Solution & Service - SI Development & SolutionsMarketingSalesServices2021/3/919Internet AreaBSP AreaSI AreaNI Area55%15%20%10%q eBiz Solutions & ServiceConsulting for eBizeStrategy Consulting.eManagement C
12、onsultingeBusiness Restructure Consultinge-CRM,e-Marketing Consultinge-Solution/ e-Infra/ e-InfraSI consulting & managementNetwork Integration /Automation SystemIT development & management 2021/3/920e-Supply chain Managemente-Customer Relationship ManagementE-biz transformationSystem- , - -
13、- Supply Chain q e-Business Perspectivee-Business Perspective2021/3/921q 2123 l 90 l : 60% ( 80 90% )l l : 40%2021/3/922q 2 2 () / : 100 / : 10 / ()2021/3/923StrategyContentsSolution() Ebiz q Summary- Integration Branding & Identity2021/3/924SupplierCustomereCompanyPartnerStockholderEmployeeIPSS
14、CMIRMPRMe-MarketingGW+KMSEDMSBuy SideSell SideERPEIPe-Business Sector & Solutions2021/3/925PublishInteractTransactIntegrate Customer Information Access HSE Communication Customer and Technical Support Supplier Relationship Management Electronic Order to Cash Electronic Procurement Supplier Biddi
15、ng & Selection Integrated Planning and Forecasting Integrated Plant Management: q e-Business _Fulfill Demand2021/3/926q e-Business ConvergenceIndustry TransformationValue ChainIntegration Channel EnhancementDevelopmentImplementationEvaluationDesignAnalysis : PwCeBiz Transformation2021/3/927KMSEI
16、SEDMSSolution & Service - SI Development & SolutionsGWHow convenient would it be, if we can view all the numerous information scattered on the internet,such as Intranet, GroupWare,(ERP),(CRM),(SCM) gathered in single screen?SCMCRMERP2021/3/928Electronic Decision Making E-mailE-boardSchedule
17、ManagementMISName Card ManagementCareerManagementHumanRelationship ManagementSurveymessengerq Solution & Service - Solution & Service - eagleOfficeGWeagleOffice2021/3/929SI MU Business FieldsBusiness Fields : SI MU 2021/3/930 Company OrganizationCompanyOrganizationeBizSolutionConsultingInter
18、netBizSystem2021/3/931q Organization INFRA MU sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D eBiz team Mbiz team SI MU Sales 1 team Sales 2 team SI System team SI Develop team BSP MU CS team Biz 1 team Biz 2 team Biz 3 team2021/3/932Channel EnhancementValue Chain IntegrationConvergenceIndustry Transformation Win-WinWin-Win ( (: : ) ) , , : PwCqq eBusiness 2021/3/933Customers: IBMq e-Business Perspectivee-Business PerspectiveSuppliers2021/3/934BusinessSCMe-AutomationPABXe-MarketERPMESIBSEDMSGroup DGWHRMKMSEIP
温馨提示
- 1. 本站所有资源如无特殊说明,都需要本地电脑安装OFFICE2007和PDF阅读器。图纸软件为CAD,CAXA,PROE,UG,SolidWorks等.压缩文件请下载最新的WinRAR软件解压。
- 2. 本站的文档不包含任何第三方提供的附件图纸等,如果需要附件,请联系上传者。文件的所有权益归上传用户所有。
- 3. 本站RAR压缩包中若带图纸,网页内容里面会有图纸预览,若没有图纸预览就没有图纸。
- 4. 未经权益所有人同意不得将文件中的内容挪作商业或盈利用途。
- 5. 人人文库网仅提供信息存储空间,仅对用户上传内容的表现方式做保护处理,对用户上传分享的文档内容本身不做任何修改或编辑,并不能对任何下载内容负责。
- 6. 下载文件中如有侵权或不适当内容,请与我们联系,我们立即纠正。
- 7. 本站不保证下载资源的准确性、安全性和完整性, 同时也不承担用户因使用这些下载资源对自己和他人造成任何形式的伤害或损失。
最新文档
- 客户需求分析以及产品功能设计支持手册针对天翼终端
- 护理职业发展:规划与提升
- 旅游平台技术人才招聘与面试要点指南
- 医疗护理员患者安全防护
- 激光雷达与视觉传感器融合技术探讨
- 线上线下一体化文旅服务体系构建方案
- 零售业门店经理面试技巧
- DB35-T 2307-2026 海峡两岸共通 室内烟火特性训练技术培训服务规范
- 护理心理学与心理健康的干预
- 就业指导师生互动
- 绿地认养协议书
- 英汉互译单词练习打印纸
- DB52-T 1685-2022 电动汽车充电站(桩)防雷技术规范
- DB4403-T 238-2022 酒店式公寓经营服务规范
- 大学转学申请书大学转学申请表电子版(十三篇)
- 向日葵病虫害虫害图片
- 2023浙江工业大学机械原理习题答案
- 《安全运动促健康》课件
- 日管控、周排查、月调度记录表
- GB/T 5752-2013输送带标志
- GB/T 3146.1-2010工业芳烃及相关物料馏程的测定第1部分:蒸馏法
评论
0/150
提交评论