酒店内受伤人员服务程序

1、管理规范示范文本 | Excellent Model Text 资料编码：CYKJ-FW-727编号：_酒店内受伤人员服务程序审核：_时间：_单位：_酒店内受伤人员服务程序用户指南：该管理规范资料适用于管理中，为使规则公开化，让所有人保持集体的协调，维护集体的利益，从而充分发挥团体的力量，实现管理有法可依，内部运行有规则保障。可通过修改使用，也可以直接沿用本模板进行快速编辑。酒店内受伤人员的服务程序Objectives目标*To ensure that the injured team member is being treated with medical attention immedia

2、tely.确认受伤的成员是否正迅速的得到医护。*The life of the injured team member is safeguarded through prompt action.受伤成员的生命通过迅速的行动得到保障。Policy Statement政策阐述It is the hotel policy to ensure that any accident involving a team member is to be handled promptly to safeguard his live.该政策是旨在确保任何相应的受伤人员得到迅速的生命保障措施。Procedures程序

3、1.Once an accident occurs, the Security Manager or in his absence the Security Assistant Manager is informed immediately.一旦事故发生，将立即通知保安部经理（不在时通知保安部经理助理）。2.First aid to be applied immediately with the readily provided first aid box and equipment.根据现有的初步救援箱和设备，先实施简单的初步救助。3.Arrange to send the injured

4、to the nearest clinic or hospital for treatment per hotel car.安排使用酒店车辆将伤者送到最近门诊或医院。4.The injured team member is brought down through areas that are at the back of the house to avoid guest contact.伤员必须经由酒店后门被送出，以免与其他客人的接触。5.A team member of the Security Department should be summoned to escort the inj

5、ured to the hospital, to action on any decision or measures for the injured.采取一切行动或措施，召集保安部员工护送伤者至医院。6.Department Head of the team member, Lobby Assistant Manager and Security Department has to be informed immediately.部门负责人，大堂经理助理和保安部经理应该立即被通知。7.Inform the family member of the injured team member if hospitalization is needed.通知伤者的家属，去住院治疗是否必要。Record the det