喷墨部分自学页宽产品培训officejet pagewide pro face to day1slides

1、 Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Officejet Pro and PageWide ProFace to FaceMark Vanderford ()Erik Peterson (Erik.P) Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change witho

2、ut notice.Agenda Day 1 - Pentane Introduction and goals of instructors Introduction and goals of attendees Error codes and structures Tap tests Separator wall/Pick tire replacement Paper Jams Create Jams, practice printer assist (hands on) Paper advance belt issue mPCA replacement 610000d3 error cod

3、es and transmission Print bar lift (worm gear) Print Bar theory PQ Issues Print bar replacement (hands on) Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Error Codes. Copyright 2015 HP Development Company, L.P. The information contain

4、ed herein is subject to change without notice.ERROR CODES C6xxxxxx = Pen/Ink/IDS Asserts C6FDxx02 couldnt communicate at all with die xx C6FDxx03 could communicate with die xx, but response was garbage C6FDxx13 Thermal Sensor Resistor (TSR) reported die xx temperature 100C C6FDxx23 ink short test fa

5、ilure on die xx; when PB first powers up, voltage test failed C7xxxxxx = Pen/Ink/IDS Asserts (likely to be an electrical issue) C819xxxx = Overvoltage or short of power on Main PCA 0 xB8xxxx= Memory asserts includes the physical address where the code stopped C4Exxxxx = Micci bus communication issue

6、s 6200 xxxx = UART errors 31xxxxxx = Scanner errors Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Tap Tests. Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Getting to

7、the Tap Tests: Home-Back-Home-Home to get to the Engineering Menu Touch Manufacturing Menu Arrow key to Reports Menu; touch OK Arrow key to Print-Mech Tap Tests; touch OK Arrow key to select desired Tap Test Copyright 2015 HP Development Company, L.P. The information contained herein is subject to c

8、hange without notice.TAP 10Important items to verify include Product number, Serial Number, Service ID, Firmware Version and Page counts.The Service ID is the last day the unit was still not initialized. Calculate the date by adding the first two digits to 1990 for the year and use the last three di

9、gits for the day of the year. 24255 = 24 = year 2014. 255 equals September 12. SO this unit was initialized on ? Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice. TAP 10 (cont)NHIO is an indication of non-HP ink usage in the past. It is

10、 only definitive on VR6 .1 and beyondIRO is an indicator of non-hp ink cartridge installed but not necessarily usedVerify by checking the Registers line four first two bytes (next slide)Line 68 1 = Print bar status255 = OOBE status1 = SHF status 2 = Initialization/Calibration3 = Drop detect Copyrigh

11、t 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Decoding Tap 10 test (cont.)Startup CompletePrint Bar status 0 = not initialized 1 = Initialized 3 = Not initialized (Refurbished) 7= Initialized Refurbished print barOOBE Status255 = OOBE comple

12、te (anything else means not completed)SHF Status0 = SHF NOT purged1 = SHF purgedInitialization/Calibrations0 = not run yet1 = Initializations complete2= both completedDrop Detect0 = not started1 = pen height complete 2 = Beam center complete3= Drop detect complete Copyright 2015 HP Development Compa

13、ny, L.P. The information contained herein is subject to change without notice.Tap 20, 21 and 22 test Tap 20 Performs a single pass of the web wipe over the print bar Tap 21 Performs a level 2 cleaning - 12000 spits per nozzle on black and colors Tap 22 Performs a level 1 cleaning - 13000 spits on bl

14、ack and 1000 spits on colors Recommendations is to run Level 1 cleaning first to minimize ink usage Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.TAP 909These numbers represent the actual nozzles out on all the die as detected by Dro

15、p detect. Can use this to determine is streaks on pages is nozzles out or something in the paper path. Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Separator Wall. Copyright 2015 HP Development Company, L.P. The information containe

16、d herein is subject to change without notice.Silver vs Cobalt Performance across Trays 2-5TrayMedia SetEnvironmentThreshold TargetSilver pagesSilver MPSilver JamsSilver int/1kCobalt PagesCobalt MPCobalt JamsCobalt int/1kTrays 2-5 BrochureAmbient1.000.405859000.002600000.00Trays 2-5 BrochureCorner5.0

17、00.802374000.006114110.33Trays 2-5CardsAmbient3.000.60808000.000 Trays 2-5CardsCorner6.001.200 0 Trays 2-5 EnvelopeAmbient10.002.50315000.000 Trays 2-5 EnvelopeCorner25.005.000 0 Trays 2-5PhotoAmbient5.001.001008000.00250000.00Trays 2-5PhotoCorner10.002.000 0 Trays 2-5 Plain EvalAmbient1.000.4018470

18、819150.1819843110210.16Trays 2-5 Plain EvalCorner6.000.80263684081.82334023681.32Trays 2-5Plain QualAmbient0.330.20404904210.011123891160.15Trays 2-5Plain QualCorner3.000.40126086132231.23131595177441.68Eval + Qual, Ambient58961221160.0631082011370.15Eval + Plain, Corners152454172311.33164997213521.

19、61Silver corner data is H/W and H/D only at this point.Cobalt data includes pages from all corners.Headlines:Silver outperforms Cobalt almost 3:1 at Ambient across qual and eval medias, parity in the corners, 15:1 for qual onlyTroublesome eval medias include the typical offenders Steinbes, Red Globe

20、que, Ecofficient, A5 (short grain)Recommendations:Roll to Silver for BBNH SOR 22-FebRoll Triptane/Limtane at conclusion of loss function testing (2 wks) Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Separation Wall SummaryShooting fo

21、r Silver Implementation at BBNH SORSeparation SystemProduct# of pages testedIntervention Rate AmbientTotal/K (MP/Jams) Plain qualIntervention Rate CornersTotal/K (MP/Jams)Plain qualWearCommentsRev APentane thru May 148,000,00001/5KUp to 75KAs-shipped at SORRev BPentane May 14 thru Trip/Lim SOR (Jan

22、29th)3,000,000 (DI1 + DI2)1/3.5K1/670KUp to 300KChanges made to improve wear broke MP perfCobalt TooledBBNH EMU1, EMU2, Trip/Lim from 29-Jan-2016 to present880,000 (+ LES)1/5.4K1/700KUp to 75KReturn to Rev A performance Copyright 2015 HP Development Company, L.P. The information contained herein is

23、subject to change without notice.SilverDual Separator BlocksPivot independently3 New parts, Modify 3 sep wall tools Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Paper Jams. Copyright 2015 HP Development Company, L.P. The information

24、 contained herein is subject to change without notice. Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.PAPER JAMS This document is an attempt to be have an all-inclusive, one stop place to resolve paper jams. Copyright 2015 HP Developm

25、ent Company, L.P. The information contained herein is subject to change without notice. What is the dead zone? The inassessable volume that lies between the turn and feed shafts. What makes this zone so problematic? Media can get stuck in this zone and block the TOF redi sensor which causes the UI t

26、o be locked in a jam state until the redi is “happy”. More printing = higher chance of dead zone jams #1 Pentane warrantee return cause for printers being returned for anything related to a paper jam message (details on next slide)Dead zone backgroundDead zoneTurn ShaftFeed Shaft Copyright 2015 HP D

27、evelopment Company, L.P. The information contained herein is subject to change without notice.PAPER JAMS When the Jam occurs in the PZ, the printer immediately caps When the left door is open the printer immediately uncaps and brings the PB back down onto the paper Lowering the platen results in the

28、 media being fed forward Stiff media feeds out fairly robustly Normal to wimpy media catches on the output roller system and can crumple up into the PB If media does not clear redi 2 The mech starts clicking If you tug the media forward, it will auto feed If you tug the media backward relative to th

29、e rollers, it doesnt move If the PB asserts: It will turn the pen off, but still go through all of the mech moves It will message the assert only after the jam message is cleared It will not turn the pen back on until the assert is recovered Copyright 2015 HP Development Company, L.P. The informatio

30、n contained herein is subject to change without notice.Paper Advance Belt Walk Off. Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Main PCA Replacement. Copyright 2015 HP Development Company, L.P. The information contained herein is s

31、ubject to change without notice.Pentane Transmission & D3 Asserts. Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice. This system drives the up-down printbar motion. If the worm gear deforms, which can happen over time due to usage,

32、a D3 error can result because the PB cannot move smoothly. Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Title only layout The printbar engages the piece to move the link pivot arm, causing the shift swing arm to move back, allowing

33、the upper swing arm to move down and the service sled to move forward-backward. Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Title only layoutWhen the shift swing arm is locked with the upper swing arm, the motor engages the gears a

34、nd moves the service sled.When the shift swing arm is unlocked from he upper swing arm, the motor is used to pick paper from the main tray by lifting he main tray paper stack. Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Worm gear i

35、ssues resulting in D3Symptom:Pentane : Asserts as 0 x610000D3AutoBahn : Asserts as 61.00.01 or 02 on Front Panel (EWS 610000D3)Both Autobahn and Pentane will see issues with the transmission system.Root CauseWhen the worm gear slips off, it cannot drive the PB movement all the way and which triggers

36、 a D3 during dirty power up. Design fix for Triptane, Nighthawk and Blackbird is adding a bracket that prevents the worm gear from slipping.Worm Gear slipped offDesign FixAdded Plastic BracketECR95405 for worm gearImplemented on November 18th1CN598-67027Assy-Printbar-Lift-Bracket-Worm2CN459-00114BRA

37、CKET_PB-LIFT2D3Q15-40116BRACKET_WORM-GEAR-RETAINER2D3Q15-60138Assy-Motor-Lift3CN459-60279DC MOTOR AND WORM, PRINTBAR LIFT3CN459-50069Cable-Harness-15-Printbar_Lift_Worm_Drv30890-2477TUBING-HS 3-MM-D/1.5-MM-RCVD .44-MM-WALL20515-4696SCREW-TAPPING M3 X 0.5 5.7MM-LG ROHS25851-6225Grease, PAO Natural Li

38、ght - Milliliter2D3Q15-60070PCA, Printbar Lift Encoder Distribution20515-4696SCREW-TAPPING M3 X 0.5 5.7MM-LG ROHS Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Printbar Information. Copyright 2015 HP Development Company, L.P. The inf

39、ormation contained herein is subject to change without notice.Ink Volumes: Between Valve and X-Chamber, Between X-Chamber Bottom and Mid-Shaid Point, and Mid-Shaid Point to Mid-Needle2.04CC0.62CC0.50CC0.58CC0.85CC1.18CC0.67CC0.50CC0.58CC0.85CC2.37CC0.65CC0.50CC0.58CC0.85CC2.61CC0.67CC0.50CC0.58CC0.8

40、5CC Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Ink Volumes: Between Filter Top Side and ValveBLACK16.29ccYELLOW16.70ccCYAN17.22ccMAGENTA16.89cc Copyright 2015 HP Development Company, L.P. The information contained herein is subjec

41、t to change without notice.Ink Volumes: Between Filter Bottom Side and DieBLACK18.40ccYELLOW12.59ccCYAN17.95ccMAGENTA13.98cc Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.3.83cc3.59cc3.74cc3.66cc3.58ccORIENTATION2.57cc2.54cc2.52cc2.3

42、7cc2.60cc3.54cc3.64cc3.52cc3.61cc3.63cc2.72cc2.70cc2.80cc2.87cc2.90ccInk Volumes: Between Filter Bottom Side and Die, By Color and Die Pair Copyright 2015 HP Development Company, L.P. The information contained herein is subject to change without notice.Barracuda X-RaysAbove Filter AirBelow Filter AirBelow Filter AirBelow Filter Air Copyr