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1、个测试时间:16分钟左右.第一项:询问个人信息本项测试的时间:3分钟左右.本项测试的形式:由考官逐个向考生提出问题,考生进行答复.本项测试内容:涉及个人信息的诸多方面,考官的提问更是千变万化,但一定设计个人信息的某个方而.通常,为了核对考生资格,考官会问以下问题:What'syourname?/canyouspellyourfamilyname?/canyouspellyoursurname?/what'syournumber?答复范例:MynameisRay.TliatsR-A-Y,Ray.本项测试的目的是:考官借助于对考生个人信息的提问,核对考生测试资格,并通过与考生之间的
2、交流,考察考生的发音,语法和用词.本项测试从难度上来说是口语三项测试之末,但由于其为测试第一项,所以考生在本项中留给考官们的印象至关重要.考生们必须认真对待.考生在本项测试中必须做到:1 .克服测试开始时的紧张情绪.方法:提前进入考场,适应考场环境.了解测试模式,进行模拟练习.2 .听清考官所问之问题.假设没有听懂,可以要求考官重复其问题.方法:使用Iamsorrybutcouldyourepeatyourquestion?/!begyourpardon.Madam(Sir)?等句型.3 .全面地答复考官提出的问题,不能跑题.实用技巧:A.对于考官提出的特殊疑问句,首先使用单词、词组或句子给予
3、明确的答复.然后阐述理由.B.对于考官提出的一般疑问句,首先答复yes或者no,然后阐述理由.C.对于考官提出的选择疑问句,方法同A.4 .不要与另一位考生交流,不要干扰另一位考生的做题.5 .有时由于时间问题,考官有可能非常简单地进行本项甚至打断考生的做题,这考生的临场表现没有任何关系.出现上述情况,切忌紧张.PartOne(interviews)Inthefirstpartofthetesttheinterlocutoraddresseseachcandidateinturnandasksgeneralquestions.Candidateswillnotbeaddressedinstri
4、ctsequence.Thispartofthetestlastsaboutthreeminutesandduringthistime,candidatesarebeingtestedontheirabilitytotalkaboutthemselves,toprovidepersonalinformationontheirhome,interestsandjobs,andtoperformfunctionssuchasagreeinganddisagreeing,andexpressingpreference.GeneralProcedureExaminers'greetmgands
5、elfintroductionCandidate'snamesandhometownsMarksheetsrequiredQuestionsforreferenceCanyoutellmeaboutyourself?Canyoutellmeaboutyourhometown?Canyoutellmeaboutyourfriends?Couldyoutellmeaboutthefacilitiesinyourhometown?CouldyoutellmeaboutyourreasonsforlearningEnglish?Couldyoutellmeaboutyourinterestso
6、utsidecollegeorwork?Couldyoutellmeaboutyourambitionsforthefuture?Couldyoutellmewhyyouchosethistypeofwork?/thesestudies?CouldyoutellmehowmuchyouuseEnglishatwork?/inyourstudies?Couldyoutellmewhatyoulikebestaboutyourwork?/studies?Couldyoutellmewhatyoulikeleastaboutyourwork/studies?Couldyoutellmehowimpo
7、rtantyouthinkEnglishisinbusinesslifeinChina?CouldyoutellmehowimportantyouthinkimportsandexportsaretoChina?CouldyoutellmewhateffectyouthinktechnologyishavingonbusinesslifeinChina?CouldyoutellmewhateffectyouthinkadvertisinghasonpeopleinChina?CouldyoutellmehowworkinglifeischanginginChina?Couldyoutellme
8、howimportantyouthinkthetouristindustryistoChina?Canyoutellmeaboutyourreasonsforchoosingyourprofessionorstudies?Canyoutellmewhatyouhopetoachieveprofessionallyinthenextfiveyears?Canyoutellmehowimportantaforeignlanguageistoyouinyourworkorstudies?Canyoutellmehowyourelaxfromyourworkorstudies?Canyoutellme
9、whatyouwouldliketochangeaboutyourworkorstudies?Canyoutellmewhetheryouwouldliketoworkorstudyinaforeigncountry?CanyoutellmewhichforeignlanguageyouthinkwillbemostimportantinthefutureforbusinessinChina?CanyoutellmewhatyouthinkisthebiggestchangeinworkinglifeinChina?Canyoutellmehowimportantyouthinkitisfor
10、peoplewhoworkinbusinessinChinatobefamiliarwithinformationtechnology?CanyoutellmewhichprofessionsaremostusefulforChina?Canyoutellmehowpeople'sattitudestoworkarechangmginCluna?CanyoutellmewhichyouthinkarethemostimportantnewcommercialactivitiesinChina?第二项:话题的讨论本项测试的时间:6分钟左右本项测试的形式:每个考生从给定的三个话题中任选一个
11、进行一分钟的阐述,在阐述之前有一分钟进行准备,可以做笔记.另一考生认真听取对方阐述可以作笔记,并在对方阐述完毕后,提问其一到两个问题,对方给予答复.本项测试内容:本项测试中所给出的话题的范围包括:广告、求职、通信联系、商业交流、经营者与顾客的关系、财政、会计、生产治理、生产平安、员工健康、员工管理、员工招聘、员工培训、市场、销售、货物运输、技术等等.本项测试的目的是:考官借助考生对自选观点话题的解释与阐述,考察考生的英语语言组织水平包括个人意见、观点的提出、表达、解释和结论.同时附带考察考生的发音,语法和用词.本项测试从难度上来说居于口语三项测试之中.考生在本项测试中必须做到:1 .充分利用本
12、项开始之前的一分钟准备时间做好笔记.笔记格式范例:Openingsentence:Mainpoints*Supportingideas*Concludingsentence:2 .本项测试的顺序问题:考生一定要遵守以下的顺序.首先提出观点参见3.然后阐述理由,随即给出具体论据.最后进行总结.3 .开头陈述观点时所使用的句型:A.所选择的观点本身是特殊疑问句的格式.例如:howtofillakeyvacancy使用:to.,weshould./weshould.morderto./wecansolvetheproblembydoing等句型.例如:Tofillakeyvacancy,weshou
13、ld./Weshould.mordertofillakeyvacancy.AVecansolvedieproblemby.B.所选择的观点本身短语的格式.例如:theimportanceofhavingagoodCV使用:Ithink.is./Inmyopinion.is./Frommypointofview,.is等句型.例如:Frommypomtofview,theimportanceofhavmgagoodCVisthat.4 .结尾总结时所用的句型:Therefore,/Inaword./That'smyopmion./5 .由于考生在本项测试中只有一分钟的时间,因此建议考生只
14、陈述一个观点,给出两个理由,两个论据,一个总结.共计六句话,时间分配为每句十秒钟.6 .考生相互询问以及答复中的考前须知:不要提问对方难度较大或模棱两可的问题,以免产生不必要的对抗心理.导致后续测试中合作的不愉快.提问方可以针对某个细直向对方提问,使得对方可以自然的重复自己的观点.答复方对提问方的问题仅做简要答复,主要是重复自己的观点.Inthisparteachcandidate'staskistochooseonetopicfromasetofthree,andtotalkaboutitforoneminute.Candidateshaveoneminuteinwhichtopre
15、pareandshouldusethistimetomakebriefnotes.Theothercandidatelistenstothetalkandisinvitedtoaskoneortwoquestionsattheend.Candidatesmaymakenoteswhilelisteningtotheirpartner.Eachcandidateisgivenadifferentsetofthreetasksfromwhichtochoose.GeneralprocedureAchoiceofthreedifferenttopicsOneminutepreparationwhil
16、emakingnotesA/BstartswiththeotherlisteningoneminuteQuestionasked1. Customerrelation:theimportanceofofferingincentivestocustomersOfferingincentivestocustomerscanhelpyoutostrengthenyourcustomerbaseandenhancecustomerloyalty.Ifyouofferincentivessuchasvouchers,complementarytickets,miles,giftsinthepromoti
17、onorsales,youwillattractivemorecustomersandgetthembuyyourproductsorservices.Atthesametimetheimageofyourcompanywillbeimprovedandyourbrandsaremorelikelytobeknownbycustomers.2. Productpromotion:howtoensurethatproductsarepromotedeffectivelyatinternationaltradefairsYoushouldsendaprofessionalteamofexperts
18、toairangethepromotionatthetradefair.Theymustbefamiliarwiththeproductsyouwanttopromoteatthefair.Meanwhiletheymustbegoodatdealingwithclientsespeciallyforeignclients.Youshoulduseadvancedtechnologytodisplayyourproductsatthefair.NecessaryequipmentssuchasDVD,overheadprojector,high-definitionscreencanhelpy
19、oudemonstratethequality,functionandspecificationofyourproducts.Youshoulddesignyourshowroomandstandcarefullytoattractmorecustomers.Yourstandshouldbeputupatanobviousplacesothateverycustomercangetaneasyaccesstoyourproducts.3. HowtoreducelaborturnoverratesInordertoreducelaborturnoverrateswemusttakethefo
20、llowingeffectivemeasures:Setupaclearstaffappraisalprocesstomakesurethattheperformanceofeverystaffcanbeevaluatedopenlyandhonestlyandtheirpromotionisbasedontheircontributiontothecompany.Thusnoonewillcomplaintaboutunfairpromotionwhichonceforcedsomeofyourstafftoleavetheirjobs.Ifpermitsenhancethestaffben
21、efitsincludingtheirbasepayannualbonusandotherbenefits.Anincentivesystemshouldalsobenecessarytoencouragethestafftoworkwiththecompanylonger.Improvetheworkenvironmentofyourcompanyorfactory.Trytofosteraspiritofmutualhelpamongyourstaffandletthemunderstandthatthecompanyorfactoryisfarmorethanjustaworkplace
22、.It'safamilywhereallmembersaresupportedandvalued.4. Careerdevelopment:theimportanceofbeingwillingtoacquirenewskillsthroughoutyourcareerWiththeunceasingdevelopmentofscienceandtechnologytheworkplaceisnowundertakingprofoundchanges.Thewayyoudoyourworkandtheequipmentyouuseinyourworkwilldefinitelychan
23、georupgradeinthefuture,whichmeansyouhavetolearnnewskillstodealwiththesechanges.Remember:youarenevertoooldtolearn.Newskillswillmakeyoukeepupwiththelatesttechnologyandhelpdevelopyourselfthroughoutyourworklife.5. Internationalsales:howtoresearchforeignmarketseffectivelyYoushouldnoticethedifferencebetwe
24、enforeignanddomesticmarketandsetyourtargetaccordingtospecificsituationofforeignmarket.Forexample:giventhedifferentstateoflivingstandardthepurchasingpowerofyourtargetmarketmaybehigherorlowerthanthedomesticmarket.Ifyouignorethedifferenceyouarelikelytomakemistakesinproductspricinginforeignmarket.Yousho
25、uldensurethatyourresearchteamisexcellentatcarryingoutresearchinaforeigncountry.Thatmeanseverymemberoftheteamshouldmaterthenativelanguageandbefamiliarwiththespecificcultureofthetargetmarket.6. Productionmanagement:howtoimplementaneffectivejust-in-timesystemWhatisaJITproductionsystem? JITisanapproacht
26、oachievingexcellenceinamanufacturingcompanybasedonthecontinuingeliminationofwaste(wastebeingconsideredasthosethingsthatdonotaddvaluetotheproduct). Arepetitiveproductionsysteminwhichboththemovementofgoodsduringproduction,anddeliveriesfromsuppliers,arecarefullytimedsothatateachstepoftheprocess,thenext
27、(usuallysmall)batcharrivesforprocessingjustasneeded. ThelogicbehindJIT:Nothingwillbeproduceduntilitisneeded. 7.Travel:theimportanceofbeingabletospeakforeignlanguagesininternationalbusiness 8.Marketing:howtoassesswhetherthereisamarketforanewproduct Youshouldcarryoutaresearchonthecustomerdemandstoseei
28、fthereisareadneedinthemarketforyournewproduct.Thefeedbackorresultwillhelpyoutodecidewhethertolaunchthenewproductonthemarket. Youshouldpayspecialattentiontoyourcompetitors.Detectwhethertheyaregoingtolaunchtheirnewproductontothemarket,iftheanswerifyesthatprobablymeansthereisademandinthemarketforsomene
29、wproduct.Thenbequickandputonyourrivalproducttocoincidewiththem. 9.Humanresources:howtousestaffappraisalschemes Youshouldseetoitthatthestaffappraisalschemesbeachanceformanagementandemployeestocometogetherandexchangeideas,setjointtargetsandimprovethewaydecisionsarereached. Theschemeshouldhaveaclearapp
30、ealprocessandanynegativefeedbackshouldbeaccompaniedbyevidencesuchasdates,timesandoutcomes.Mostimportantlyratingsshouldreflectmeasurableelementofthejobrequirements. 10.Advertising:theimportanceoftelevisionandcinemaadvertisement Infacttelevisionandcinemaadvertisingbothfunctionasakindofmediawhichtellso
31、revenguidespeopletobuyproductsorservices.WiththedevelopmentofthetelecommunicationtelevisionhasbecomethemostimportantcarrierofadvertisementandasaresultofthatTVadvertisinghasthelargestamountofaudienceallovertheworld.Theyhavepenetratedintopeople'sdailylifeandpersuadedthemtobuywhenevertheyturnonthem
32、.Ontheotherhandthepopularityofthemoviemakeeveryaudiencebeundertheinfluenceofcinemaadvertisingatthebeginningandendofthemovie.11.Staffmanagement:howtoensureeffectivelinesofcommunicationbetweentheworkforceandmanagement Astheleaderofthecompanyyoushouldopenupachannelfortheworkforceandmanagementtocommunic
33、atedirectly.Forexampleyoucanholdamonthlymeetingwithinthecompany,whichisattendedbyboththerepsfromworkforceandmanagement.Theyareallowedtotalkwitheachotheropenlyandfreelytoexchangeviewsandopinions.Theycanalsosetcommonobjectives. Youshouldachievethiseffectivenessbymakinguseofup-to-datetechnologies.Forex
34、ampleyoucansetupaforumontheintranetofyourcompanysothateverymembercanairandexchangetheirviewsontheforum.Inthiswayaeffectivelineofcommunicationwillbesetup. Youshouldsetupanincentivesystemtomakeyourstafftalkwiththeirlinemanagers. 12.Finance:howtoensureaccuratecashflowforecasts youshouldestablishamonito
35、rsysteminthefirstplacetodetectanypossiblecashflowgapwhichwilloccurduringyourproductionandoperation.Thissystemcancalculatethebalancebetweenyourincomeandexpenditureonadailybase.Andshouldtherebeanysignofcashflowproblemsthesystemwillwarnyourstafftodosomethingaboutitbeforehand. Inordertoachievetheaccurac
36、yyoumustsetupareportsystemwhichdemandseverymanagerreportthecurrentfinancialstatusofhisorherdepartments.Theinformationwillbecollectedeverydayforyoutotakeconsideration. 13.Internationalsales:howtodecidewhichsalesincentivestoofferanewforeigncustomer(此题做为思考题,请大家考虑一下.我们下次课将要学到.) 14.Recruitment:howtoensur
37、ethatthebestapplicantforajobisselected(howtoensurethatthebestcandidateforapostisselected) Duringtheselectionprocessweshouldpayattentiontodiecandidates'qualityandattribute.Qualityreferstothecandidate'sabilitytoconducthisorherfuturework.Duringtheinterviewcandidateswillhavetobeaskedtodemonstrat
38、etheirabilitytosolveproblemsanddealwithemergencies. Inadditiontheotherimportantfactorshouldalsobeconsidered.Thatistheattributeofdiecandidate.Ithassomethingtodowiththecandidate'scharacterandvalue.Thosewhosevalueisintheconflictofthecompany'sethicswillnotbeconsideredasbestcandidateeveniftheydem
39、onstrateremarkableabilityintheirwork. 15.Howtodecidewhethertofloatacompanyonthestockmarket A:weshouldcheckthepolicyconcerninglistingacompanyontothestockmarket.Differentstockexchangeshavedifferentpoliciesandrequirements.Weshouldcheckthesepoliciesorrequirementstoseethatifourcompanymeetsthedemandsoasto
40、belistedonthestockmarket.ForexampleaccordingtothepolicyofmanySEs,thetotalcapitalofacompanyshouldmeetacertainlevelbeforeitcanbelisted.Besides,itsafter-taxprofitsshouldalsoreachacertainlevel.Socheckthesepoliciestoseeifourcompanyisqualifiedtobelistedontothestockmarket.Second,weshouldunderstandandarewil
41、lingtotaketheresponsibilitiesthatalistingcompanyhastobearsuchasdisclosuredirectorA:itisaveryimportantsteptotrainyourstaffinhowtousethenewtechnology.Firstofallmostofyourstaffwon,tbefamiliarwiththistechnologysinceitisnewandunlessyoutrainthemtheywillspendmuchmoretimeingettingusedtoit.Thereforeyourtrain
42、ingisworthyingettingyourstafftounderstandthenewtechnology.Secondlyyoustillwon'tenjoythehighefficiencybroughtupbythenewtechnologyifyoucan'tachievetheperfectcombinationofyourstaffandthenewtechnologywhichisonlypossiblethroughtraining.Thelastbutnottheleastyoucanimproveyourstaff'sabilitytohar
43、nessthenewtechnologythroughyourtrainingprogramsdutyallkindsofexpensestaxandsoon. 16.Training:theimportanceoftrainingstafftousenewtechnologyandmakethemmoreconfidentintheirwork,whichwilldefinitelyenhancetheefficiencyofyourcompany. 17.Theimportanceofselectingappropriatemembersofstafftoattendexhibitions
44、 A:youraimofexhibitingyourproductsatthetradefairistoshowyourcustomersthehighqualityofyourproductsthroughfinedemonstrationandcarefulexplanation,whichwillonlybeachievedbyselectingrightstafftoattendthetradefair.Thestaffyouselectshouldatleasthaveagoodunderstandingoftheproductsyoudisplay.Theymustknowtheq
45、ualityfunctiondescriptionproductionpackingandotherimportantfieldsofyourproducts.Besidestheymusthavestrongabilityofpromotingandmarketing.Theseelaborately-selectedstaffcanansweranykindofquestionproducedbythecustomersaboutyourproductsandcansecurecontractswiththemskillfully,whichwillmakeyourdisplayacomp
46、letesuccess. 18.Productionmanagement:howtoorganizeaneffectivestockcontrolsystem A:therearethreeimportantsteps:firststepupamonitoringsysteminthecompanytowatchcloselythelevelofinventorysothattheinventorycanbemaintainedatanappropriatelevel.Secondsetupareportingsystemtoinformthemanagerofanypossiblechang
47、esinthelevelofinventory.Ifthelevelistoolowtrytoimproveitandreduceitsnegativeeffectontheproduction.Ifthelevelistoohightrytoreduceitandpayattentiontothelackofcapitalanddifficultiesitwillexertonthemanagement.Thirdmakeeveryoneinthecompanyclearabouttheimportanceofstockcontrolsothateverypartofthissystemis
48、operatingeffectivelyandaltogetherachieveahighproficiencyofthewhole.注释:stockcontrolsystem存货限制对各种物资库存量的治理.目的在于使各种物料的库存量保持在适当的水平,既不会因库存过低而使生产收到影响,也不会因库存过多而占压资金并增加治理上的困难.19-Meeting:theimportanceofregularmeetingwithsuppliersA:firstimproveyourcooperationwithyoursupplier.Itisnotjustasimpledealyoumakewithyo
49、ursupplier.Thatistosayyoushoulddoyourbusinesswithyoursupplieronthebasisofequalitymutualrespectandmutualbenefit.Secondtrytoletyoursuppliersknowthatyouarewillingtoestablishthelong-termrelationshipwiththemsothattheyaremoreconfidentinthecurrentbusinesswithyourcompany.ThirditisyourPRdepartment22.Theimpor
50、tanceofunderstandingculturaldifferenceswhenworkinginaninternationalenvironmentsjobtocommunicatewithyoursuppliersontheregularbasisandenhancethefriendlyrelationshipsbetweenyouandyoursuppliers.20. TheimportanceofteamworkfortheeffectivemanagementofprojectsA:tomanageprojectsinvolvesheavyworkloadandrequir
51、esmuchofthecompany*senergyandhumanresource.Howeverbyusingteamworkwecanmakethiscomplicatedworkbecomesimpleandeasy.Firstwhenwesetupaproject-orientedteamworkallmembersoftheprojectsareunitedandworkinateamworkspirit.Thatmeanstheyworkmoresystemicallyandcoordinatemorewitheachother.Asleaderswewon'tworry
52、aboutthetimewewillhavetowasteonthecoordinatingproceduresanymore.Secondbyusingteamworkwecancreateasoundandeffectivecommunicationwiththeprojectandmonitorthecommunicationbetweenmembersaswellasthecommunicationbetweenbossandsubordinates.Thirdinateameveryonetriestohelpothersintheirworkandalotofproblemscan
53、besolvedquicklyaftertheyoccur.Themanagerscanthussavetheenergyandtimefortrouble-shooting.21. TheimportanceofprovidingemployeeswithclearjobdescriptionsA:ifyougiveyouremployeesclearjobdescriptionstheywillhaveabetterunderstandingofwhattheirjobsareandwhattheirbossesexpectfromthem.Thentheycanworkaccording
54、totheiraimswithoutanymisunderstandingoftheirjobswhichwilldefinitelyimprovetheefficiencyofyouremployees?work.Inadditionformanagersclearjobdescriptioncanenablethemtoknowtheirsubordinates?workbetterandtomonitorandcontroltheirworkeffectively. A:请根据课本第七课所划之内容进行答复 23.Howtoensurethatcompanygrowthproceedsat
55、theoptimumrate A:firstweshouldcontroltheexpansionofourcompanywhichifnotappropriatecancausetoomuchbubbleandgiveafalseimpressionofprosperity.Secondplanourcompany?sfuturecarefully.Thisincludesconsideringindetailthebudgetofourcompany;openingmoremarketsforthecompany?sproductsandgearingourcompanytowardsar
56、ightdirectioninwhichitsdevelopmentcanbesustainablesoundandrapid.ThirdmakesurethatwecangetalltheresourcesneededforourcompanyA:asakindoflegaldocumentHealthandSafetypolicycanhelpacompanytoreducethepossibleinjuriesoraccidentsthatmayhappenintheprocessofproductionorofficeworkasitexplainsindetailwhatthesta
57、ffshouldandshouldnotdoinordertokeepthemselvessafeintheirwork.IfthoseaccidentsorinjuriesdohappenthePolicymadebythecompanycanalsobesdevelopmentincludingthematerialsweneedtoproduceourproductsthecapitalweneedtomakeinvestmentsandthehumanresourceweneedtokeepourstaffhighly-qualified. 24.Howtomanageaheavywo
58、rkloadeffectively A:firstweshouldhaveatimetableillustratingallthedetailsabouttheworkofeverystaffwithinaday,amonthorevenayear.Wecandealwithmoreworkloadwhileshoulderingmoreresponsibilityifwecanarrangeourworkinadvance.Secondmakesurethatwecancommunicatewithourcolleagueseffectivelysothatwecanmakeuseofthe
59、iradviceorideastohelpussolvetheproblemsorunexpectedthingsoccurringinourwork.Thirdasforourselvesweshouldkeepourselvesphysicallysoundtohandlethestressaheavyworkloadmightbringabout. 25.TheimportancetoacompanyofhavingaHealthandSafetypolicyusedasreferenceincaseofcivilliability.BesidestheHealthandSafetypolicyc
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