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1、ApplyingCOSOsEnterpriseRiskEnterpriseRiskManagementManagementIntegratedIntegratedFrameworkFrameworkSeptember29,2004TheInstituteofInternalAuditorsTheInstituteofInternalAuditorsTodaysorganizationsareconcernedabTodaysorganizationsareconcernedabout:out: RiskManagement Governance Control Assurance(andCon
2、sulting)ERMDefined:ERMDefined:aprocess,effectedbyanentitysboardofdirectors,managementandotherpersonnel,appliedinstrategysettingandacrosstheenterprise,designedtoidentifypotentialeventsthatmayaffecttheentity,andmanageriskstobewithinitsriskappetite,toprovidereasonableassuranceregardingtheachievementofe
3、ntityobjectives.z,Source:COSOEnterpriseRiskManacjement-IntegratedFramework.2004.COSO.苗WhyERMIsImportantWhyERMIsImportantUnderlyingprinciples: Everyentity,whetherfor-profitornot,existstorealizevalueforitsstakeholders. Valueiscreated,preserved,orerodedbymanagementdecisionsinallactivities,fromsettingst
4、rategytooperatingtheenterpriseday-to-day.觎WhyERMIsImportantWhyERMIsImportantERMsupportsvaluecreationbyenablingmanagementto: Dealeffectivelywithpotentialfutureeventsthatcreateuncertainty. Respondinamannerthatreducesthelikelihoodofdownsideoutcomesandincreasestheupside.觑EnterpriseRiskManagementEnterpri
5、seRiskManagementIntegrateIntegrated dFrameworkFrameworkThisCOSOERMframeworkdefinesessentialcomponents,suggestsacommonlanguage,andprovidescleardirectionandguidanceforenterpriseriskmanagement.TheERMFrameworkTheERMFrameworkEntityobjectivescanbeviewedinthecontextoffourcategories: Strategic Operations Re
6、porting ComplianceTheERMFrameworkTheERMFrameworkERMconsidersactivitiesatalllevelsoftheorganization: Enterprise-level Divisionorsubsidiary BusinessunitprocessesTheERMFrameworkTheERMFrameworkEnterpriseriskmanagementrequiresanentitytotakeaportfolioviewofrisk,44TheERMFrameworkTheERMFramework Managementc
7、onsidershowindividualrisksinterrelate. Managementdevelopsaportfolioviewfromtwoperspectives:-Businessunitlevel-Entitylevel觎TheERMFrameworkTheERMFrameworkTheeightcomponentsoftheframeworkareinterrelated.InternalEnvironmentInternalEnvironment Establishesaphilosophyregardingriskmanagement.Itrecognizestha
8、tunexpectedaswellasexpectedeventsmayoccur, Establishestheentitysriskculture. Considersallotheraspectsofhowtheorganizationsactionsmayaffectitsriskculture.觎ObjectiveSettingObjectiveSetting Isappliedwhenmanagementconsidersrisksstrategyinthesettingofobjectives. Formstheriskappetiteoftheentityahigh-level
9、viewofhowmuchriskmanagementandtheboardarewillingtoaccept. Risktolerance,theacceptablelevelofvariationaroundobjectives,isalignedwithriskappetite.EventIdentificationEventIdentification Differentiatesrisksandopportunities. Eventsthatmayhaveanegativeimpactrepresentrisks. Eventsthatmayhaveapositiveimpact
10、representnaturaloffsets(opportunities),whichmanagementchannelsbacktostrategysetting.觎EventIdentificationEventIdentification Involvesidentifyingthoseincidents,occurringinternallyorexternally,thatcouldaffectstrategyandachievementofobjectives. Addresseshowinternalandexternalfactorscombineandinteracttoi
11、nfluencetheriskprofile.44RiskAssessmentRiskAssessment Allowsanentitytounderstandtheextenttowhichpotentialeventsmightimpactobjectives. Assessesrisksfromtwoperspectives:-Likelihood-Impact Isusedtoassessrisksandisnormallyalsousedtomeasuretherelatedobjectives.44RiskAssessmentRiskAssessment Employsacombi
12、nationofbothqualitativeandquantitativeriskassessmentmethodologies. Relatestimehorizonstoobjectivehorizons. Assessesriskonbothaninherentandaresidualbasis.RiskResponseRiskResponse Identifiesandevaluatespossibleresponsestorisk. Evaluatesoptionsinrelationtoentitysriskappetite,costvs.benefitofpotentialri
13、skresponses,anddegreetowhicharesponsewillreduceimpactand/orlikelihood. Selectsandexecutesresponsebasedonevaluationoftheportfolioofrisksandresponses.备&ControlActivitiesControlActivities Policiesandproceduresthathelpensurethattheriskresponses,aswellasotherentitydirectives,arecarriedout. Occurthrou
14、ghouttheorganization,atalllevelsandinallfunctions. Includeapplicationandgeneralinformationtechnologycontrols.觊Information&CommunicationInformation&Communication Managementidentifies,captures,andcommunicatespertinentinformationinaformandtimeframethatenablespeopletocarryouttheirresponsibilitie
15、s. Communicationoccursinabroadersense,flowingdown,across,anduptheorganization.觊MonitoringMonitoringEffectivenessoftheotherERMcomponentsismonitoredthrough: Ongoingmonitoringactivities. Separateevaluations. Acombinationofthetwo.InternalControlInternalControlAstrongsystemofinternalcontrolisessentialtoe
16、ffectiveenterpriseriskmanagement.RelationshiptoRelationshiptoInternalControlInternalControlIntIntegratedFrameworkegratedFrameworkExpandsandelaboratesonelementsofinternalcontrolassetoutinCOSOscontrolframework.z,Includesobjectivesettingasaseparatecomponent.Objectivesareaprerequisite7forinternalcontrol
17、.ExpandsthecontrolframeworksFinancialReportingandRiskAssessment/觑ERMRoles&ResponsibilitiesERMRoles&Responsibilities Management Theboardofdirectors Riskofficers InternalauditorsInternalAuditorsInternalAuditors PlayanimportantroleinmonitoringERM,butdoNOThaveprimaryresponsibilityforitsimplement
18、ationormaintenance. Assistmanagementandtheboardorauditcommitteeintheprocessby:-Monitoring-Evaluating-Examining-Reporting-Recommendingimprovements觑InternalAuditorsInternalAuditorsVisittheguidancesectionofTheIIAsWebsiteforTheIIAspositionpaper,RoleofInternalAuditingsinEnterpriseRiskManagement.,zStandar
19、dsStandards 2010.Al2010.Al- -Theinternalauditactivitysplanofengagementsshouldbebasedonariskassessment,undertakenatleastannually. 2120.Al2120.Al- -Basedontheresultsoftheriskassessment,theinternalauditactivityshouldevaluatetheadequacyandeffectivenessofcontrolsencompassingtheorganizationsgovernance,ope
20、rations,andinformationsystems. 2210.Al2210.Al- -Whenplanningtheengagement,theinternalauditorshouldidentifyandassessrisksrelevanttotheactivityunderreview.Theengagementobjectivesshouldreflecttheresultsoftheriskassessment.KeyImplementationFactorsKeyImplementationFactors1.Organizationaldesignofbusiness2
21、. EstablishinganERMorganization3. Performingriskassessments4. Determiningoverallriskappetite5. Identifyingriskresponses6. Communicationofriskresults7. Monitoring8. Oversight&periodicreviewbymanagement3434TKTK ProfessionalProfessionalPracticesPracticesOrganizationalDesignOrganizationalDesign Stra
22、tegiesofthebusiness Keybusinessobjectives Relatedobjectivesthatcascadedowntheorganizationfromkeybusinessobjectives Assignmentofresponsibilitiestoorganizationalelementsandleaders(linkage)44Example:LinkageExample:Linkage MissionMission- -Toprovidehigh-qualityaccessibleandaffordablecommunitybasedhealth
23、care StrategicObjectiveStrategicObjective- -Tobethefirstorsecondlargest,full-servicehealthcareproviderinmid-sizemetropolitanmarketsRelatedObjectiveRelatedObjective- -Toinitiatedialoguewithleadershipof10topunder-performinghospitalsandnegotiateagreementswithtwothisyear Determineariskphilosophy Surveyr
24、iskculture Considerorganizationalintegrityandethicalvalues Deciderolesandresponsibilities融Example:ERMOrganizationExample:ERMOrganizationAssessRiskAssessRiskRiskassessmentistheidentificationandanalysisofriskstotheachievementofbusinessobjectives.Itformsabasisfordetermininghowrisksshouldbemanaged.“觎Exa
25、mple:RiskModelExample:RiskModelEnvironmentalRisksEnvironmentalRisks CapitalAvailability Regulatory,Political,andLegal FinancialMarketsandShareholderRelationsProcessRisksProcessRisks OperationsRisk EmpowermentRisk InformationProcessing/TechnologyRisk IntegrityRisk FinancialRiskInformationforDecisionM
26、akingInformationforDecisionMaking OperationalRisk FinancialRisk StrategicRiskRiskAnalysisRiskAnalysis Riskappetiteistheamountofriskonabroadlevelanentityiswillingtoacceptinpursuitofvalue. Usequantitativeorqualitativeterms(e.g.earningsatriskvs.reputationrisk),andconsiderrisktolerance(rangeofacceptable
27、variation).DETERMINERISKAPPETITEDETERMINERISKAPPETITEKeyquestions: Whatriskswilltheorganizationnotaccept?(e.g.environmentalorqualitycompromises) Whatriskswilltheorganizationtakeonnewinitiatives?(e.g.newproductUnes) Whatriskswilltheorganizationacceptforcompetingobjectives?(e.g.grossprofitvs.marketsha
28、re?)44IDENTIFYRISKRESPONSESIDENTIFYRISKRESPONSES Quantificationofriskexposure Optionsavailable:- Accept=monitor- Avoid=eliminate(getoutofsituation)- Reduce=institutecontrols- Share=partnerwithsomeone(e.g.insurance)Residualrisk(unmitigatedrisk-e.g.shrinkage)觎HighMediumRiskHiqhRiskLOW Lossofphones Los
29、sofcomputersLowRisk Fraud Losttransactions Employeemorale Creditrisk Customerhasalongwait Customercantgetthrough.Customercan/tgetanswersMediumRisk.Entryerrors Equipmentobsolescence RepeatcallsforsameproblemPROBABILITYPROBABILITYHighImpactvs.ProbabilityImpactvs.ProbabilityExample:CallCenterRiskAssess
30、mentExample:CallCenterRiskAssessmentHighMediumRiskHiqhRiskShareShareMitigate&ControlMitigate&ControlAcceptAcceptLowRiskControlControlMediumRiskLowPROBABILITYPROBABILITYHighExample:AccountsPayableProcessExample:AccountsPayableProcessControlActivityAccrualofopenliabilitiesInvoicesaccruedafterc
31、losingIssue:InvoicesgotofieldandAPisnotawareofliability.CommunicateResultsCommunicateResults Dashboardofrisksandrelatedresponses(visualstatusofwherekeyrisksstandrelativetorisktolerances) Flowchartsofprocesseswithkeycontrolsnoted Narrativesofbusinessobjectiveslinkedtooperationalrisksandresponses List
32、ofkeyriskstobemonitoredorused Managementunderstandingofkeybusinessriskresponsibilityandcommunicationofassignments CollectanddisplayinformationControlObjectiveCompletenessRiskMaterialtransactionnotrecorded PerformanalysisRisksarebeingproperlyaddressedControlsareworkingtomitigaterisks1414ManagementOversight&PeriodicReviewManagementOversight&PeriodicReview Accountabilityforrisks Ownership Updates-Changesinbusinessobjectives- Changesinsystems- Changesinprocesses觎Internalauditorscanaddvalueby:Internalauditorscanaddvalueby: Reviewingcriticalcontrolsystemsandriskmanagementprocesses. Perf
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