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1、办公室常用职场英语情景对话:情景又t话1:MissMelitaFaguriantelephonedOraltoenquireabouttheadvertisementforajuniorsecretary.Opalaskedheranumberofquestions,includingwhenshecouldcomeforaninterview,TodayweshallfirsthearOpaltellingMrBallitoaboutthetelephoneconversationwithMelitaandthenweshalllistentotheinterviewitself.Herea
2、reOpal,BallitoandMelita.OPALMrBallito.MRBALLITOYes,Opal.OPALAMissMelitaFaguriantelephonedthismorninginanswertoouradvertisementforaJuniorSecretary.MRBALLITOWhatdidshesoundlike?OPALShesoundedveryniceonthetelephone.Shespokeveryclearly.Shehasbeenworkingasashorthand-typistattheNationalBankforthelasttwoye
3、ars.MRBALLITODidyouaskhertocomeforaninterview?OPALYes,she'scomingnextThursdayatfouro'clock.MRBALLITOGood.HaveyousentheracopvofourConditionsofService?OPALYes,sheaskedaboutsalaryandhoursofwork,soIsaidIwouldsendheracopy.MRBALLITOFine.Andhaveyousentheranapplicationform?OPALYes,Ihave,andshe's
4、goingtobringitwithherwhenshecomesforaninterviewnextThursday.MRBALLITOGood.Whenshearrives,giveherashortdictationandtypingtest.letmeknowhowshegetsonwithit.Ifyouthinkshe'ssatisfactory,I'llinterviewhermyself.OPALVerywell,MrBallito.Ifallgoeswell,I'llbringhertomeetyouathalf-pastfour.(FADE)Come
5、in.(DOOROPENS)(DOORCLOSES)MELITAGoodafternoon.IhaveanappointmentwithMissKarliatfouro'clock.OPALThat'sright.I'mMissKarli.YoumustbeMelitaFagurian.Docomeinandsitdown.MELITAThankyouverymuch.OPALIsentyouanapplicationform.Didyoureceiveit?MELITAYes,Idid.I'vecompleteditandbroughtitwithme.Her
6、eitis.OPALOhthankyouverymuch.IalsosentyouacopyofourConditionsofService.MELITAYes,I'vereaditthrough.OPALDidyouunderstandit?MELITAYes,thankyou.OPALSonowyouknowallaboutourworkinghours,holidayarrangementsandsalaryscales.Orarethereanyquestionsyouwanttoask?MELITANo,thankyou,everythingwasexplainedveryc
7、learly.OPALGood.NowletmetellyousomethingaboutthejobandtheCompany.MrBallitoistheManagingDirectoroftheCompanyandI'mhissecretary.IhaveagreatdealofworktodosoMrBallitohisdecidedtoemployajuniorsecretarytohelpme.MELITAOhIsee.Somyworkwouldbetohelpyou?OPALYes,youwouldanswerthetelephone,dothefilingandsome
8、shorthand-typewriting.Canyouuseaduplicator?MELITAYes,I'velearnthowtotypestencilsandrunoffcopiesonaduplicatorattheBank.OPALOh,good.Now,I'mgoingtogiveyouashortdictationandtypingtest,andthenMrBallitowantstoseeyou.MELITAThankyou.情景又t话2:MrBallito'ssecretary,Opal,isverybusynearlyallthetime.She
9、hastoanswerletters,takemessages,arrangeappointmentsandanswerthetelephone.MrBallitothinksthatOpalneedssomeonetohelpherintheoffice.Hehasdecidedtoadvertiseinthenewspaperforajuniorsecretary.TodayOpalhelpsMrBallitodraftanadvertisementwhichwillbesenttothe'DongaliTimes'toappearinFriday'sissue.H
10、ereisMrBallitotalkingtoOpalabouttheidea.MRBALLITOOpal.Iwanttoadvertiseforanewjunior.OPALAnewjunior?MRBALLITOYes,anewjuniorsecretary.Youhavetospendsomuchtimeonthetelephonethatyouneedsomeonetohelpyouintheoffice.OPALThat'sagoodidea.ThenIcanspendmoretimedealingwithcorrespondence.MRBALLITOYes,andifyo
11、uspendmoretimeoncorrespondence,I'llhavemoretimetovisitcustomers.OPALAndthefirmwilldomorebusiness.MRBALLITOYes,andifthefirmdoesmorebusiness,it'11makemoremoney.OPAL(LAUGHING)Andwe'llallGetmorepay.MRBALLITOYes,Perhaps.Anywaylet'sstartbygettinganewjuniorsecretary.Wecanputanadvertisementi
12、nthedailynewspaper.OPALRight,whatshallwe.sayinit,MRBALLITO(DICTATING)ErmJuniorSecretarywantedOh,inblockcapitals.Then,EmAvacancyexistsforajuniorsecretaryinamedium-sizedfirm.Applicants,shouldbe,shorthand-typistswithaknowledgeofsecretarialduties.(NORMAL)Whataboutthat?OPALIthinkitwouldbeagoodideatoput“o
13、fficepractice”insteadof"secretarialduties.”MRBALLITODoyou?Why?OPALWell,ifshe'sworkedinanoffice,shewillknowaboutofficepractice.Butshemaynotknowanythingaboutsecretarial.duties.MRBALLITOYes.Yes,you'requiteright.Put"Applicants”shouldbeshorthand-typistswithaknowledgeofofficepractice.Sec
14、retarialtrainingprovided.OPALOh,Isee.Ifshewantstoknowanythingspecial,I'llexplainittoher.MRBALLITOYes,yes.Nowshouldweaskapplicantstophoneorwrite?OPALOh,phone,Ithink.Youcanfindout.agreatdealaboutsomeonefronttheirtelephonemanner.Oh,andwhataboutlanguages?MRBALLITOWellanyonewhousesthetelephoneinbusin
15、essshouldbeabletospeakatleastoneforeignlanguage-we'dbetterput"Knowledgeofoneforeignlanguageessential"somewhere.Oh,andwillyoumentionthatwhenyouareinterviewingtheapplicant.Now,readouttheadvertisement.OPALUNIORSECRETARYWANTED-inblockcapitals.ThenUm.Avacancyexistsforajuniorsecretaryinamedi
16、umsizedfirm.Applicantsshouldbeshorthand-typistswithaknowledgeofofficepractice.Secretarialtrainingprovided.Knowledgeofoneforeignlanguageessential.TelephoneDongali52364andask,forMissOpalKarli.MRBALLITOYes,nowthat'sallright.Typeitoutandsendittothe“DongaliTimes.”OPALWhendoyouwantittoappear?MRBALLITO
17、Oh,inFriday'sissue,Ithink.ThankyouOpal.Thankyou.情景又t话3:MissMelitaFagurian,whohasbeenworkingasashorthand-typistfortwoyearsattheNationalBankwouldliketoapplyforthejuniorsecretaryinModernOfficeLimited.OpalwillsendMelitaanapplicationform.ShewillcompleteitandbringitwithherwhenshecomesnextThursdayforan
18、interviewHere'-sMelitaphoningOpalatModernOfficeLimited.OPALMrBallito'soffice.CALLERMayIspeaktoMissKarli,please?OPALThisisMissKarlispeaking.CALLEROh,goodmorning,MissKarli.I'mphoningtoenquireaboutyouradvertisementforajuniorsecretary.OPALOh,thankyouverymuch.MayIhaveyournameplease?CALLERYes,
19、myname'sMelitaFagurian.OPAL(SLOWLYASSHEWRITES)MelitaFaI'msorryIdidn'tcatchyourfamilyname.Wouldyourepeatitplease?MISSFAGURIANFagurian,MelitaFagurian.FforFreddie,AforApple,GforGeorge,UforUncle,RforRobert,IforInk,AforApple,NforNo-one.OPALIsee,thankyou,MissFagurian.andyouraddress?MISSFAGURIA
20、NIt'sApartment6,29,RepublicAvenue.OPAL(SLOWLIIY)Apartment6,29RepublicAvenue.MISSFAGURIANThat'sright.OPALHaveyougotatelephonenumber?MISSFAGURIANNo,I'mnotonthephone.OPALAndwhereareyouworkingnow?MISSFAGURIANI'mworkingasashorthandtypistattheNationalBank.OPALWhydoyouwanttoleave?MISSFAGURIANWell,I'vebeenworkinginthebankfortwoyearsnowandI'dliketoworkinanothersortoforganization.I'dalsoliketobeasecretary.OPALDoyouknowanythingaboutsecretarialwork?MISSFAGURIANWell,1amagoodshorthandtypist,IamUsedtothetelephoneandIhaveaknowledgeofofficepractice.Youradvertisementsaysthat
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