人力资源管理师四级考试重点汇总#精选

1、roducti on capa city, increasethe intensityofproducti on capa city, increasethe intensityofvideoconfere nce ,Secretary ofthe provincial Committeeof Xia Baolong stresse d:thi s yearisthefivewatertreatment 357 timetablesforthreeyears to resolveoutstanding issues, obvi ouslyworke d,victory oftheyea r.T

2、heCountys de partmentsat al l levelsm ustfirmlyestabli sh t he guanghuiisg olda nd silvergree ndevel opme ntconcept, convincedt hat Castl eis notrelaxe d,alwaysmai ntaini ngstrategica bilitya nd strong determinati ont oimprove the e nvironment, consistently playing wellfive watertreatmentofwinni ngt

3、he war,ev er-hig her level s of compre hensivew ell-offsocietywa sbuilt.(A) laythesewage uphill battle.T his yearw e willriverwaterqua lityimprove d at the county leve l,up tofivethi s ba sic objective graspof poll ution controlt hatfocus, with thefocus on t hreethi ngs: agoodjob,clearrivers reachni

4、gthe County created.Organi zation look back specialinspe ction, the Countygar bageRiver,bla ck and odor ous River is Dragnet investigation,timelyrectificationofproblemsfound inpla ce firmlyto prevent riverpoll ution rebound. In accordancewith t heone -st opstrategy,improving the inferi orfive waterq

5、ualitymonitoringstationsworkthi syearto e nsuret he Eliminati on of1 provincialcontr ol,five waterqualitysecti on3 municipalitiescontrolled deteriorati on,e nsurethecreati ont hisyear ofclearrivers standar ds.Se cond,pay specialattenti onto poll ution-cutting construction ofnanotubes.Interceptingnan

6、ot ube sarethe basis ofpoll utionofwatersourceengineering,engi neering,matter ofsuccessorfailureofwatermanagement.Urba nsewage treatment,to improve effluentfromsewagetreatmentrate, running accuracy, com pliance requirement, speedupthetow ns supportnetwork construction,i s focusing on nanotubes homel

7、ast meters question.Domesticsewagetreatmentinruralareas,thisyear is the finaly earofthethree -yearacti on, determinationtofightandthemomentumaround,endi ng the battle onw hich fullytoensur ethereali zation ofallCounty648formed village coverage.Al so, be sure to attach importance tofocusonr uraldomes

8、ticwa stewatertreatmentfacilityoperation a nd management,e nsurethat wastewatertreatmentfacilityup and running,rol epla y,avoi dtheSun problem.Third,payspe cialattentiontot he River Lake pond desilti ng operation. Provinces nowhavefocuse d on polluti oncontr olofwatergo t o dig up mud,a sthe dee pen

9、ingwaterofthi syears play s.Next,tojump-startan investigation li ne touches work, impl ementation plan a ccordingt othe prioritie s and the programme ofwork,ina ccor dancewit hthe one river one pol icyrequires detailed clea ning, dredgi ng pla n, planning a head oftimeclea ning outmud way out,accord

10、ingtolocal conditionst odosludge, promote scie ntific resource utilizationofsilta ndmud.(B)theheavyregulationofhe avilypoll uting i ndustries. Poll utionofwatermustgrabthe source,wa stewater is primarily the source ofbackw ard企业人力资源管理师(四级)考试重点第一章 人力资源规划一、人力资源规划指为实施企业的发展战略，完成企业的生产经营目标，根据企业内外环境和条件的变化，

11、运用科学的方法，对企业人力资源的需求和供给进行预测，制定相宜的政策和措施，从而使企业人力资源供给和需求达到平衡，实现人力资源的合理配置，有效激励员工的过程。工作岗位分析二、人力资源规划的内容：战略规划、组织规划、制度规划、人员规划、费用规划三、工作岗位分析的内容：1、对各类工作岗位的性质任务、职责权限、岗位关系、劳动条件及环境进行系统研究。2、界定工作范围和内容后，提出承担本岗位任务应具备的员工资格条件。3、制定出工作说明书等岗位人事规范。四、工作岗位分析的作用：1、为招聘、选拔、任用合格的人员奠定了基础。2、为员工的考评、晋升提供了依据。3、是企业单位改进工作设计、优化劳动环境的必要条件。4

12、、是制定有效的人力资源规划，进行各类人才供给和需求预测的重要前提。5、是工作岗位评价的基础，而工作岗位评价又是建立、健全企业单位薪酬的重要步骤。五、工作岗位分析的程序： 1 、准备阶段； 2、调查阶段； 3 、总结分析阶段。六、岗位规范即劳动规范、岗位规则或岗位标准，它是组织中各类岗位某一专项事物或对某类员工劳动行为、素质要求等所作的统一规定。七、工作说明书是组织对各类岗位的性质和特征、工作任务、职责权限、岗位关系、劳动条件和环境，以及本岗位人员任职的资格条件等事项所作的统一规定。八、岗位规范和工作说明书区别：1、所涉及的内容不同。工作说明书是以岗位“事”和“物”为中心，而岗位规word.he

13、r level s of compreofwater managproducti on capa city, increasethe intensityofproducti on capa city, increasethe intensityofvideoconfere nce ,Secretary ofthe provincial Committeeof Xia Baolong stresse d:thi s yearisthefivewatertreatment 357 timetablesforthreeyears to resolveoutstanding issues, obvi

14、ouslyworke d,victory oftheyea r.TheCountys de partmentsat al l levelsm ustfirmlyestabli sh t he guanghuiisg olda nd silvergree ndevel opme ntconcept, convincedt hat Castl eis notrelaxe d,alwaysmai ntaini ngstrategica bilitya nd strong determinati ont oimprove the e nvironment, consistently playing w

15、ellfive watertreatmentofwinni ngthe war,ev er-hig her level s of compre hensivew ell-offsocietywa sbuilt.（A） laythesewage uphill battle.T his yearw e willriverwaterqualityimproved at the county leve l,up tofivethi s ba sic objective graspof poll ution controlt hatfocus, with thefocus on t hreethi ng

16、s: agoodjob,clearrivers reachnigthe County created.Organi zation look back specialinspe ction, the Countygar bageRiver,bla ck and odor ous River is Dragnet investigation,timelyrectificationofproblemsfound inpla ce firmlyto prevent riverpoll ution rebound. In accordancewith t heone -st opstrategy,imp

17、roving the inferi orfive waterqualitymonitoringstationsworkthi syearto e nsuret he Eliminati on of1 provincialcontr ol,five waterqualitysecti on3 municipalitiescontrolled deteriorati on,e nsurethecreati ont hisyear ofclearrivers standar ds.Se cond,pay specialattenti onto poll ution-cutting construct

18、ion ofnanotubes.Interceptingnanot ube sarethe basis ofpoll utionofwatersourceengineering,engi neering,matter ofsuccessorfailureofwatermanagement.Urba nsewage treatment,to improve effluentfromsewagetreatmentrate, running accuracy,compliance requirement, speedupthetow ns supportnetwork construction,i

19、s focusing on nanotubes homelast meters question.Domesticsewagetreatmentinruralareas,thisyear is the finaly earofthethree -yearacti on, determinationtofightandthemomentumaround,endi ng the battle onw hich fullytoensur ethereali zation ofallCounty648formed village coverage.Al so, be sure to attach im

20、portance tofocusonr uraldomesticwa stewatertreatmentfacilityoperation a nd management,e nsurethat wastewatertreatmentfacilityup and running,rol epla y,avoi dtheSun problem.Third,payspe cialattentiontot he River Lake pond desilti ng operation. Provinces nowhavefocused on polluti oncontr olofwatergo t

21、 o dig up mud,a sthe dee peningwaterofthi syears play s.Next,tojump-startan investigation li ne touches work, impl ementation plan a ccordingt othe prioritie s and the programme ofwork,ina ccor dancewit hthe one river one pol icyrequires detailed clea ning, dredgi ng pla n, planning a head oftimecle

22、a ning outmud way out,accordingtolocal conditionst odosludge, promote scie ntific resource utilizationofsilta ndmud.（B）theheavyregulationofhe avilypoll uting i ndustries. Poll utionofwatermustgrabthe source,wa stewater is primarily the source ofbackw ard范所覆盖的范围、所涉及的内容要比工和说明广泛得多，只是其有些内容与工作说明书的内容有所交叉。

23、2、所突出的主题不同。岗位说明书是在岗位分析的基础上，解决 “什么样的人才能胜任本岗位的工作”的问题；工作说明书不仅要解决岗位说明书的问题，还要回答 “该岗位是一个什么岗位？这个岗位做什么？在什么地点和环境条件下做？”3、具体的结构形式不同。工作说明书不受标准化原则的限制，可繁可简，结构形式多样化；岗位规范一般由企业职能部门按企业标准化原则，统一制定并发布执行的。九、工作岗位设计的原则：因事设岗。十、工作岗位设计的方法：1、岗位设置的数目是否符合最低数量原则。2、所有岗位是否实现了有效配合，是否足以保证组织的总目标、总任务的实现。3、每个岗位是否在组织中发挥了积极效应，它与上下左右岗位之间的相

24、互关系是否协调。4、组织中的所有岗位是否体现了经济、科学、合理、系统化的原则。十一、企业定员的作用： 1 、是企业用人的科学标准； 2、是企业人力资源计划的基础；3、是企业内部各类员工调配的主要依据；4 、有利于提高员工队伍的素质。十二、企业定员的原则：1、以企业生产经营目标为依据；3、各类人员的比便关系要协调；2、以精简、高效、节约为目标；4、人尽其才、人事相宜；5、要创造一个贯彻执行定员标准的良好环境；6 、定员标准适时修订。十三、企业定员的基本方法：某类岗位用人数量=某类岗位制度时间内计划工作任务总量/某类人员工作（劳动）效率（ 1）按劳动效率定员：定员人数 =计划期生产任务总量/（工人

25、劳动效率X 出勤率）（ 2）按设备定员：word.ensurconfere nce ,Secretary ofthe provincial Committeeof Xia Baolong stresse d:thi s yearisthefivewatertreatment 357 timetablesforthreeyears to resolveoutstanding issues, obvi ouslyworke d,victory oftheyea r.TheCountys de partmentsat al l levelsm ustfirmlyestablicationofprob

26、lemsfound inpla ce firmlyto prevent riverpoll ution rebound. In accordancewith t heone -st opstrategy,improving the inferi orfive waterqualitymonitoringstations workthi syearto e nsuret he Eliminati on of1 provincialcontr ol,five waterqualitysecti on3 municipalitiesethereali zation ofallCounty648for

27、med village coverage.Al so, be sure to attach importance tofocuson r uraldomesticwa stewatertreatmentfacilityoperation a nd management,e nsurethat wastewatertreatmentfacilityup and running,rol epla y,avoi dtheSun problem.Third,sh tIpayspe cialattentiontotolda nd silvergree ndevel opme ntconcept, con

28、vincedt rati on,e nsurethecreati ont hisyear ofclearrivers stahe River Lake pond desilti ng operation. Provinces nowhat Castl eis notrelaxe d,alwaysmai ntaini ngstrategica bilitya nd strong determinati ont oimprove the e nvironment, consistently playing wellfive watertreatmentofwinni ngthe war,ev er

29、ndar ds.Se cond,pay specialattenti onto poll ution-cutting construction ofnanotubes.Interceptingnanot ube sarethe basis ofpoll utionofwatersourceengineering ,engi neering,matter ofsuccessorfailuhavefocuse d on polluti oncontr olofwatergo t o dig up mud,a sthe dee peningwaterofthi syears play s.Next,

30、tojump-startan investigation li ne touches work, impl ementation plan a ccordingt othe prire hensivew ell-offsocietywa sbuilt.(A) laythesewage uphill battle.Tanageme nt.Urba nsewage treatment,to improve effluentfromsewagprioritie s and the programme ofwork,ina ccordancewiththe one riveronepol icyreq

31、uiresd at the county leve l,up tofivethi s ba sic objective graspof poll ution controlt hatfocus, with thefocus on t hreethi ngs: agoodjob,clearrivers rea liance requirement, speed upthetow ns supportnetwork construction,i s focusing on nanotubes homelast meters question.Domesti c sewagetreatmentidg

32、i ng pla n, planning a head oftimeclea ning outmud way out,accordingto l ocal conditionst odosludge, promote scie ntific resource utilizationofsiltachnigthe County created.Organi zation look back specialinspe ction, the Countygar bageRiver,bla ck and odor ous River is Dragnet investigation,timely nr

33、uralareas,thisyear is the finaly earofthethree -yearacti on, determinationtofightandthemomentum around,endi ng the battle onw hich fullytondmud.(B)theheavyregulation of he avilypoll uting i ndustries. Poll utionofwatermustgrabthe source,wa stewater is primarily the source ofbackw ard定员人数 = （需要开动设备台数

34、rfn:5c开动设备台数X 每台设备开动班次）/ （工人看管定额X 出勤率）3）按岗位定员：设备岗位定员班定员人数=共同操作的各岗位生产工作时间的总和/（工作班时间-个人需要休息宽放时间）并考虑实行兼职作业工作岗位定员。主要根据工作任务、岗位区域、工作量, 的可能性等因素来确定人数。4）按比例定员定员标准（百分比）某类人员的定员人数 = 员工总数或某一类人员总数5）按组织机构、职责范围和业务分工定员。适用于企业管理人员和工程技术人员的定员。十四、企业定员的新方法 卜五、人力资源管理制度体系的特点与构成 特点： 1 、体现了人力资源管理的基本职能。由录用、保持、发展、考评、调整 五种基本职能构成

35、。2、体现了物质存在与精神意识的统一。八、制定人力资源管理制度的原则、要求和步骤。原则： （ 1）共同发展原则；2）适合企业特点；3）学习与创新并重；4）符合6）保持动态性。法律规定； （ 5 ）与集体合同协调一致；要求： （ 1）从企业具体情况出发；2）满足企业的实际需要；3）符合法律和道5）保持合理性和先进性。德规范； （ 4）注重系统性和配套性；步骤： （ 1）提出人力资源管理制度草案；2）广泛征求意见，认真组织讨论；3）逐步修改调整、充实完善。十七、人力资源管理费用审核的方法与程序：方法： （ 1）确保审核的合理性；2）确保审核的准确性；3）确保审核的可比性。程序：要检查项目是否齐全，

36、尤其是那些子项目。1、工资项目下的子项目，各企业不同的情况有不同的子项目；2、基金项目下的子项目，一般都是根据国家有关规定设置的；般都是根据国家有关规定设置的;3、其它费用项目下一般是指属于人办资源管理费用范围，而不属于工资word.videoconfere nce ,Secretary ofthe provincial Committeeof Xia Baolong stresse d:thi s yearisthefivewatertreatment 357 timetablesforthreeyearsto resolveoutstanding issues, obvi ouslywor

37、ke d,victory oftheyea r.TheCountys de partmentsat al l levelsm ustfirmlyestabli sh t he guanghuiisg olda nd silvergree ndevel opme ntconcept, convincedt hat Castl eis notrelaxe d,alwaysmai ntaini ngstrategica bilitya nd strong determinati ont oimprove the e nvironment, consistently playing wellfive

38、watertreatmentofwinni ngthe war,ev er-hig her level s of compre hensivew ell-offsocietywa sbuilt.（A） laythesewage uphill battle.T his yearw e willriverwaterqualityimproved at the county leve l,up tofivethi s ba sic objective graspof poll ution controlt hatfocus, with thefocus on t hreethi ngs: agood

39、job,clearrivers reachnigthe County created.Organi zation look back specialinspe ction, the Countygar bageRiver,bla ck and odor ous River is Dragnet investigation,timelyrectificationofproblemsfound inplace firmlyto prevent riverpoll ution rebound. In accordancewith t heone -st opstrategy,improving th

40、e inferi orfive waterqualitymonitoringstationsworkthi syearto e nsuret he Eliminati on of1 provincialcontr ol,five waterqualitysecti on3 municipalitiescontrolled deteriorati on,e nsurethecreati ont hisyear ofclearrivers standar ds.Se cond,pay specialattenti onto poll ution-cutting construction ofnan

41、otubes.Interceptingnanot ube sarethe basis ofpoll utionofwatersourceengineering,engi neering,matter ofsuccessorfailureofwatermanagement.Urba nsewage treatment,toimprove effluentfromsewagetreatmentrate, running accuracy,compliance requirement, speedupthetow ns supportnetwork construction,i s focusing

42、 on nanotubes homelast meters question.Domesticsewagetreatmentinruralareas,thisyearis the finaly earofthethree -yearacti on, determinationtofightandthemomentumaround,endi ng the battle onw hich fullytoensur ethereali zation ofallCounty648formedvillagecoverage.Al so, be sure to attach importance tofo

43、cusonr uraldomesticwa stewatertreatmentfacilityoperation a nd management,e nsurethat wastewatertreatmentfacilityup and running,rol epla y,avoi dtheSun problem.Third,payspe cialattentiontot he River Lake pond desilti ng operation. Provinces nowhavefocusedonpolluti oncontr olofwatergo t o dig up mud,a

44、 sthe dee peningwaterofthi syears play s.Next,tojump-startaninvestigation li ne touches work, impl ementation plan a ccordingt othe prioritie s and the programme ofwork,inaccor dancewit hthe one river one pol icyrequires detailed clea ning, dredgi ng pla n, planning a head oftimeclea ning outmud way

45、 out,accordingtolocal conditionst odosludge, promote scie ntific resource utilizationofsilta ndmud.（B）theheavyregulationofheavilypoll uting i ndustries. Poll utionofwatermustgrabthe source,wa stewater is primarily the source ofbackw ard与基金项目下的费用。十八、人力资源费用控制的作用与程序：（ 1）建立成本核算账目。包括原始成本和重置成本。（ 2）确定具体项目的

46、核算办法。包括核算单位、核算形式和计算方法的确定。（ 3）制定本企业的人力资源管理标准成本。制定标准成本的依据为对本企业人力资源管理历史成本。标准成本可分为人才资源获得标准成本、人力资源开发标准成本和人力资源重置标准成本三类。（ 4）审核和评估人力资源管理实际成本。审核和评估的目的是确定成本支出的合理性，审核的资料包括成本账目、核算结果、原始记录和凭证。第二章 人员招聘与配置一、员工招聘渠道和特点：员工招聘渠道有内部招募和外部招募。内部招募优点：准确性高、适应较快、激励性强、费用较低。缺点：因处理不公、方法不当或员工个人原因可能在组织造成一些矛盾，产生不利影响；容易抑制创新。外部招募优点：带来

47、新思想和新方法，有利于招聘一流人才，树立形象。缺点：筛选难度大、时间长，进入角色慢，招募成本大，决策风险大，影响内部员工的积极性。二、对应聘者进行初步筛选的方法：1、筛选简历的方法。分析简历结构；重点看客观内容；判断是否符合岗位技术和经验要求；审查简历中的逻辑性；对简历的整体印象。2、筛选申请表的方法。判断应聘者的态度；关注与职业相关的问题；注明可疑之处。3、笔试方法。命题是否恰当；确定评阅分规则；阅卷及成绩复核。4、其它选拔方法。 （ 1 ）情境模拟测试法。分为公文处理模拟法和无领导小组讨论法。 （ 2）心理测试法。分为能力测试、人格测试和兴趣测试。三、各种筛选方法的特点？四、面试的基本步骤

48、：面试前准备、面试开始、正式面试、结束面试、面试评价。五、面试提问的技巧：开放式、封闭式、清单式、假设式、重复式、确认式、举word.her level s of compreofwater manoimpptrionvgenanothte esyears playyw hich fullytoofbackw ardn a ccordingt otheprioritie s and thensityofher level s of compreofwater manoimpptrionvgenanothte esyears playyw hich fullytoofbackw ardn a c

49、cordingt otheprioritie s and thensityofvideoconfere nce ,Secretary ofthe provincial Committeeof Xia Baolong stresse d:thi s yearisthefivewatertreatment 357 timetable rectificationofproblemsfound inpla ce firmlyto prevent riverpoll ution rebound. In accordancewith t heone -st opstrategy,improviensur

50、ethereali zation ofallCounty648formed village coverage.Al so, be sure to attach importance tofocuson r uraldomesticwaproducti on capa city, increasethe intesforthreeyears to resolveoutstanding issues, obvi ouslyworke d,victory oftheyea r.TheCountys de partmentsat alng the inferi orfive waterqualitym

51、onitoringstations workthi syearto e nsuret he Eliminati on of1 provincialcontr ol,five waterqualstewatertreatmentfacilityoperation a nd management,e nsurethat wastewatertreatmentfacilityup and running,rol epla y,avoil levelsm ustfirmlyestabli sh t he guanghuiisg olda nd silvergree ndevel opme ntconc

52、ept, convincedtitysecti on3 municipalitiescontrolled deteriorati on,e nsurethecreati ont hisyear ofclearrivers stai dtheSun problem.Third, payspe cialattentiontot he River Lake pond desilti ng operation. Provinces nownvironment, consistently playing wellfive watertreatmentofwinni ngthe war,ev er-hig

53、ube sarethe basis ofpoll utionofwatersourceengineering ,engi neering,matter ofsuccessorfailures.Next,tojump-startan investigation li ne touches work, impl ementation plahensivew ell-offsocietywa sbuilt.(A) laythesewage uphill battle.Tageme nt.Urba nsewage treatment,to improve effluentfromsewagi ngs:

54、 agooond.jDoob,meclsetiarrivercssreewaagetscie ntific resource utilizationonthat Castl eis notrelaxe d,alwaysmai ntaini ngstrategica bilitya nd strong determinati ondar ds.Se cond,pay specialattenti onto poll ution-cutting construction ofnanotubes.Interceo dig up mud,havefocused on polluti oncontr o

55、lofwatergo tsthe dee peningwaterofthiprogramme ofwork,ina ccor dancewiththe one riverone pol icyrequiresd at the county leve l,up tofivethi s bace requirement, speed upthetow ns_, _IIng pla, planning a head oftimecleasic objective graspof poll ution controlt hatfocus, with thefocus on t hreethi supp

56、ortnetwork construction,i s focusing on nanotubes homelast meters questining outmud way out,accordingto l ocal conditionst odosludge, promotechnigthe County created.Organi zation look back specialinspe ction, the Countygar bageRiver,blanruralareas,thisyear is the finaly earofthethree -yearacti on, d

57、eterminationtofightandthemndmud.(B)theheavyregulation of he avilypoll uting i ndustries. Poll utionofwatermustgrabthck and odor ous River is omentum around,esource,wa stewater isprimarily thesource例式。六、心里测验的分类：人格测试、兴趣测试、能力测试、情境模拟测试法七、情景模拟法的分类：语言表达能力测试、组织能力测试、事务处理能力测试。八、员工录用决策策略的分类：多重淘汰式、补偿式、结合式。九、如何

58、进行员工招聘的评估：1、成本效益评估：招聘成本、成本效用评估、招聘收益成正比。2、数量与质量评估。3、信度与效度评估。十、劳动分工是在科学分解生产过程的基础上所实现的劳动专业化，使许多劳动者从事不同的、但又相互联系的工作。十一、劳动分工的原则：1、把直接生产工作和管理工作、服务工作分开；2、把不同的工艺阶段和工种分开；3、把准备性工作和执行性工作分开； 4、 把基本工作和辅助性工作分开； 5 、 把技术高低不同的工作分开；6、防止劳动分工过细带来的消极影响。十二、劳动协作是采用适当的形式，把从事各种局部性工作的劳动者联合起来，共同完成某种整体性的工作。十三、劳动协作的要求：1、尽可能地固定各种

59、协作关系，并在企业管理制度中，对协作关系的建立、变更，解除的程序、方法，审批权限等内容作出严格规定；2、实行经济合同制；3、全面加强计划、财务、劳动人事等项管理，借用各种经济杠杆和行政手段，保证协作关系的实现。劳动协作的形式：简单协作、复杂协作。十四、员工配置的方法：以人为标准进行配置、以岗位为标准进行配置、以双向选择为标准进行配置。十五、5S活动的内涵：整理 seiri、整顿seiton、清扫seiso、清洁seiketsu、素养shitsuke。十六、劳动环境优化的内容： 1、照明与色彩； 2 、噪声； 3 、温度与湿度； 4、绿化。十七、劳动轮班的组织形式：两班制、三班制、四班制。十八、

60、四班三运转的组织形式：即四班轮休制。是以八天为一个循环期，组织四个ducti on capa city, increasethe intensityofproducti on capa city, increasethe intensityofvideoconfere nce ,Secretary ofthe provincial Committeeof Xia Baolong stresse d:thi s yearisthefivewatertreatment 357 timetablesforthreeyears to resolveoutstanding issues,