项目计划、监控与管理、风险控制、-供应商协议管理

1、华东师范大学课程名称： 软件开发实践 Software Development Practice 课程类型： 实践课第二讲： 项目管理Lect_02: Manage the Project 主讲: 软件学院 周勇 副 教授日期: 2011.07.021软件开发实践, Author: 周勇Managing the Project InvolvesEstimating the scope and work that needs to be performedDeveloping mechanisms to acquire identified productsDeveloping a projec

2、t plan Getting commitments to the planWorking with suppliers to acquire identified products Monitoring progress against the planIdentifying and analyzing risksTaking action to address significant deviations from the planTaking action to appropriately mitigate risks2软件开发实践, Author: 周勇TopicsManaging t

3、he Project Process AreasProject Planning (PP)Project Monitoring and Control (PMC)Risk Management (RSKM)Supplier Agreement Management (SAM)Managing the Project Summary3软件开发实践, Author: 周勇Project Planning (PP)Purpose Establish and maintain plans that define project activities.4软件开发实践, Author: 周勇When Pr

4、oject Planning Is Not Done WellEstimates of project attributes are inaccurate.It is difficult to identify deviations from poorly documented plans.Resources are not available/applied when needed.Future projects cannot learn from completed projects because there are no lessons learned.5软件开发实践, Author:

5、 周勇Project Planning Goals2010 By Software Engineering Institute of ECNUSG 1: Establish EstimatesEstimates of project planning parameters are established and maintained.SG 2: Develop a Project PlanA project plan is established and maintained as the basis for managing the project.SG 3: Obtain Commitme

6、nt to the PlanCommitments to the project plan are established and maintained.The process area also has generic goals to support institutionalization.6软件开发实践, Author: 周勇Relevant Terminology2010 By Software Engineering Institute of ECNUProjectA managed set of interrelated resources which delivers one

7、or more products to a customer or end user. A project has a definite beginning (i.e., project startup) and typically operates according to a plan. Such a plan is frequently documented and specifies what is to be delivered or implemented, the resources and funds to be used, the work to be done, and a

8、 schedule for doing the work. A project can be composed of projects. Program(1) A project. (2) A collection of related projects and the infrastructure that supports them, including objectives, methods, activities, plans, and success measures.Work breakdown structure (WBS)An arrangement of work eleme

9、nts and their relationship to each other and to the end product. 7软件开发实践, Author: 周勇Project Planning Context -12010 By Software Engineering Institute of ECNUPlanningDataEstablishEstimatesDevelop a Project PlanObtainCommitmentto the PlanProject PlanPMCRelevantStakeholders8软件开发实践, Author: 周勇Project Pl

10、anning Context -22010 By Software Engineering Institute of ECNUDetermineEstimates of Effortand CostPlanningDataEstablish EstimatesEstimate the Scope of the ProjectEstablishEstimates of Work Productand TaskAttributesDefineProjectLifecycle9软件开发实践, Author: 周勇Project Planning Context -32010 By Software

11、Engineering Institute of ECNUPlanningDataEstablishEstimatesDevelop a Project PlanObtainCommitmentto the PlanProject PlanPMCRelevantStakeholders10软件开发实践, Author: 周勇Project Planning Context -42010 By Software Engineering Institute of ECNUEstablish the BudgetandSchedulePlanning DataDevelop a Project Pl

12、anPlanfor DataManagementPlanStakeholderInvolvementPlan forProjectResourcesProject PlanEstablishthe ProjectPlanIdentifyProject RisksPlan forNeededKnowledge and SkillsPMC11软件开发实践, Author: 周勇Project Planning Context -52010 By Software Engineering Institute of ECNUPlanningDataEstablishEstimatesDevelop a

13、 Project PlanObtainCommitmentto the PlanProject PlanPMCRelevantStakeholders12软件开发实践, Author: 周勇Project Planning Context -62010 By Software Engineering Institute of ECNUObtain Commitment to the PlanReconcileWork andResourceLevelsProjectPlansReviewPlans thatAffect theProjectObtainPlanCommitmentRelevan

14、tStakeholders13软件开发实践, Author: 周勇Sample of PP Process 2010 By Software Engineering Institute of ECNU14软件开发实践, Author: 周勇Topics2010 By Software Engineering Institute of ECNUManaging the Project Process AreasProject Planning (PP)Project Monitoring and Control (PMC)Risk Management (RSKM)Supplier Agreem

15、ent Management (SAM)Managing the Project Summary15软件开发实践, Author: 周勇Project Monitoring and Control (PMC)2010 By Software Engineering Institute of ECNUPurpose Provide understanding of the projects progress so that appropriate corrective actions can be taken when the projects performance deviates sign

16、ificantly from the plan.16软件开发实践, Author: 周勇When Project Monitoring and Control Is Not Done Well 2010 By Software Engineering Institute of ECNUToo much time is spent trying to determine project status.Data needed for management decisions are not available when needed.Corrective action is not taken e

17、arly when it is least expensive.Lack of management insight makes project results highly unpredictable.The customer does not have confidence in the project status reporting.17软件开发实践, Author: 周勇Project Monitoring and Control Goals2010 By Software Engineering Institute of ECNUSG 1: Monitor Project Agai

18、nst PlanActual performance and progress of the project are monitored against the project plan.SG 2: Manage Corrective Action to ClosureCorrective actions are managed to closure when the projects performance or results deviate significantly from the plan.The process area also has generic goals to sup

19、port institutionalization.18软件开发实践, Author: 周勇Project Monitoring and Control Context2010 By Software Engineering Institute of ECNUProject PlanMonitorDataManagementMonitorCommitmentsMonitorProjectPlanningParametersConductMilestoneReviewsMonitorProjectRisksAnalyze IssuesTakeCorrectiveActionMonitor Pro

20、ject Against PlanConductProgressReviewsMonitorStakeholderInvolvementManageCorrectiveAction PPManageCorrective Actionto Closure19软件开发实践, Author: 周勇Sample PMC Process20软件开发实践, Author: 周勇Topics2010 By Software Engineering Institute of ECNUManaging the Project Process AreasProject Planning (PP)Project M

21、onitoring and Control (PMC)Risk Management (RSKM)Supplier Agreement Management (SAM)Managing the Project Summary21软件开发实践, Author: 周勇Risk Management (RSKM)2010 By Software Engineering Institute of ECNUPurposeIdentify potential problems before they occur so that risk-handling activities can be planned

22、 and invoked as needed across the life of the product or project to mitigate adverse impacts on achieving objectives.22软件开发实践, Author: 周勇When Risk Management Is Not Done Well 2010 By Software Engineering Institute of ECNUIt is easy to ignore risks when they are not being tracked.Risks that are known

23、 to project staff are often not known to management.Repeated project failures due to unforeseen (but predictable) risks can cost you business.23软件开发实践, Author: 周勇Risk Management Goals2010 By Software Engineering Institute of ECNUSG 1: Prepare for Risk ManagementPreparation for risk management is con

24、ducted.SG 2: Identify and Analyze RisksRisks are identified and analyzed to determine their relative importance.SG 3: Mitigate RisksRisks are handled and mitigated, where appropriate, to reduce adverse impacts on achieving objectives.The process area also has generic goals to support institutionaliz

25、ation.24软件开发实践, Author: 周勇Risk Management Context2010 By Software Engineering Institute of ECNUDetermineRisk Sourcesand CategoriesDefineRiskParametersIdentifyRisksEvaluate, Categorize,andPrioritizeRisksDevelopRiskMitigationPlansImplementRiskMitigationPlansRisk RepositoryPrepare for Risk Management I

26、dentify and Analyze RisksMitigate RisksEstablish a Risk ManagementStrategyPP25软件开发实践, Author: 周勇Sample RSKM Process26软件开发实践, Author: 周勇Topics2010 By Software Engineering Institute of ECNUManaging the Project Process AreasProject Planning (PP)Project Monitoring and Control (PMC)Risk Management (RSKM)

27、Supplier Agreement Management (SAM)Managing the Project Summary27软件开发实践, Author: 周勇Relevant Terminology 2010 By Software Engineering Institute of ECNUSupplierAn entity delivering products or performing services being acquired.An individual, partnership, company, corporation, association, or other se

28、rvice having an agreement (contract) with an acquirer for the design, development, manufacture, maintenance, modification, or supply of items under the terms of an agreement (contract).Formal agreementAny legal agreement between the organization (representing the project) and the supplier. This agre

29、ement may be a contract, license, service level agreement, or a memorandum of agreement.28软件开发实践, Author: 周勇Supplier Agreement Management (SAM)2010 By Software Engineering Institute of ECNUPurpose Manage the acquisition of products from suppliers.29软件开发实践, Author: 周勇When Supplier Agreement Managemen

30、t Is Not Done Well 2010 By Software Engineering Institute of ECNUSupplier selection is not based on the right criteria.The management and technical staff do not have insight into supplier activities.Supplier products are accepted even when they do not meet the product requirements. Integration of su

31、pplier products into a product baseline is problematic.30软件开发实践, Author: 周勇Supplier Agreement Management Goals2010 By Software Engineering Institute of ECNUSG 1: Establish Supplier AgreementsAgreements with the suppliers are established and maintained.SG 2: Satisfy Supplier AgreementsAgreements with the suppliers are satisfied by both the