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1、最新国家开放大学电大【管理英语4】形考任务2试题及答案形考任务2第一套一、选择填空题每题10分,共5题 题目1identify the problems that have been occurring?一Well, as you know, the problems we had with Gary caused a lot of friction among the team. 选择一项:What would youWill youAre you able to题目2一 If you cant say what youve come to say at the meeting, whats
2、 the point?, but I think you might need to change your approach somewhat.选择一项:I am not sureI can see thatI know that题目3When the message finally reached the Command Center, it mutated to become 一 Sendthree and four-pence, we re going to a dance. 选择一项:washadhave题目4Every time I tried to say something,
3、he would to something else.选择一项:move offmove onmove over题目5If demand is rising but the firmfrom communication failure, then stocks will falland there will be understaffing.选择一项:has been sufferingis going to sufferis suffering题目6二、阅读理解:根据文章内容,判断正误共50分 。Habits of Highly Effective CommunicatorsIts no s
4、ecret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don,t communicate in a clear, credible and authentic way? Here are 5 essential communication practices of effective leaders:Mind the
5、say-do gap. Trust is the bedrock of effective leadership - your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don,t align with your words, you are storing up trouble for the future.Make the complex simple. Effective leaders distil
6、l complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possibl
7、e.Find your own voice. Use language that,s distinctly your own; let your values come through in your communication. Correct use of language and grammar are important, of course, but don,t become overly fixated on eloquence for eloquences sake; concentrate on being distinct and real. People want real
8、, people respect real, people follow real.Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don,t hide behind a computer and only interact with people electronically - see them face to face and voice to voice, and interact with them in a
9、 real, substantial way. In todays environment, where people are often burned out, its important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that youre engaged and that you care about them and their work.Listen with your eyes as
10、well as your ears. Effective communication is a two-way process,and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Because you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won t always g
11、et direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.操作提示:正确选T,错误选F。Communication and leadership don,t always go hand in hand. FThe say-do gap happens when people misunderstand their leaders intention. FUsing technical jargon makes a leader convi
12、ncing. FCommunicating sincerely is always the best. TObservation is as important as communication when you want to know what people really think. T第二套一、选择填空题每题10分,共5题 题目1How did your meeting go yesterday?actually,it was really frustrating.选择一项:Not so goodVery goodNothing special题目2situation?How can
13、you explain the latest,I know itis all my fault.选择一项:SorryExcuse mer m afraid题目3If demand is rising but the firmfrom communication failure, then stocks will falland there will be understaffing.选择一项:has been sufferingis going to sufferis suffering题目4I think the primary factor is there,s been so much
14、absence lately.选择一项:contributingcausingaffecting题目5He,s left now, but productivity hasnt that much.选择一项:carried oncaught uppicked up题目6二、完型填空共50分 操作提示:通过下拉选项框选择正确的词汇。What We Have Here: A Failure to CommunicateIt is the weirde thing. There are more ways than ever to communicate with people, yet it so
15、metimes seems like it is more difficult to connect 一 and stay connected 一 with anyone.Should you shoot off an email? Tap out a text? Post a private message on Facebook? Write on their Facebook wall? Skype, poke, ping or conjure them up on a digital tin can phone?And once you reach someone, you wonder: Is he paying attention? How do you
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