团队介绍10.18龙仁

1、物流团队介绍Introduction for logistics department1Agenda我们的团队Organization chart12合作项目简介Project introduction3团队目标Team objective2Agenda1我们的团队Organization chart3组织结构 Organization chart正伦林蒙 Product manager木乾 Product manager唐玄 Product manager文颂 Business development北斗 Business development澧兰 Business development

2、慕容英 Solution and quality control英骏 Solution and quality control萧湄 Solution and quality control龙仁 Solution and quality control龙渊 Customer service秦晚 Customer service蓉蓉 Customer service秦歌 Operation陈三 Operation秦晨 Operation4Agenda2团队目标Team objective5What we learned from last 6 monthsE-commerce business l

3、ogistics is a kind of retail logistics.Logistic is one of the most important user experience, it is a part of the commodity.Logistics is fundamental, value added service is the key for e-business logistics. There is no logistics needs if there is no business scenario.We support Taobao mall projects6

4、团队目标 Team objective购买体验User experience专业服务能力Service以顾客为中心Customer-oriented整体专业化服务integrated ,professional 7Agenda合作项目简介Project introduction38淘宝商城 Taobao mall9服饰项目 garment and clothes拣货、配货、包装配送管理与结算.Logistics related operation购销 buy or sell by commission淘宝商城服饰消费者customer零售服务商 Retail service TP快递Expre

5、ss TP淘宝物流宝Taobao logistics information platform仓储Warehouse TP汇金结算(多家分帐)Finance system消费者确认收货后 confirmation供货商 supplier软件IT service TP高级管理下达出、入库指令Logistics order基本管理配送服务 express service服务 退换货 shipment return库存信息Stock information交易信息Transaction information物流信息Logistics information选品 product selection下

6、单 order10电器城 Home electronic products: cell phone, digital products消费者customer零售商retailer仓储服务商Warehouse partner宅配服务商Delivery service1、消费者从零售商处下达购买订单2、零售商确定订单后，订单流转至“物流宝”系统3、“物流宝”系统向仓储服务商下达发货指令4、仓储服务商完成仓内操作，发货后同步数据给供应链服务商5、仓储服务商发货后同步信息给“物流宝”系统5、宅配服务商将商品配送给消费者，并反馈配送信息到淘宝便于多方查询供应链管理商Supply chain manage

7、ment company6、供应链服务商向消费者开具商品发票7、零售商周期性根据供应链服务商开票情况与其结算和开具抵扣发票11干线运输Bulk transportation干线运输Bulk transportation干线运输Bulk transportation商家seller商家seller商家seller中转仓Transit warehouse中转仓Transit warehouse便民服务点Show site大件配送（安装）installation自提Self-pick客户Customer家居家装馆 home decoration12网上超市 online supermarket消费者customer供货商supplier仓储服务商Warehouse partner宅配服务商Delivery company3、消费者从零售商处下达购买订单4、零售商确定订单后，订单流转至“物流宝”系统5、“物流宝”系统向仓储服务商下达发货指令6、仓储服务商完成仓内操作，发货后同步数据给供应链服务商6、仓储服务商发货后同步信息给“物流宝”系统7、宅配服务商将商品配送给消费者，并反馈配送信息到淘宝便于多方查询零售商retailer1、供货商根据商品销售预测做供货计划，委托零售商开具销售发票2、零售商通过物流宝下达入库指令2、供货13进口中心模式 impo