外贸英语函电的询盘及回复（全流程每个步骤直接复制可用！）

1、 外贸询盘回复黄金模板常常听到业务员抱怨“询盘质量不高”、“有询盘没转化”、“有些印度客户只是来比价格的”想必大家都不陌生！但难道只有平台问题、客户问题吗？我们自身的处理真的没问题吗？外贸员在回复询盘时经常出现的问题有哪些？询盘的回复规则：1、回复及时（24小时内是黄金时间）2、内容专业（清晰、简洁、完整）3、格式规范（别忽略问候语，结束语等细节）客户主动询价、我方报价一般回复Dear Mr./Ms XXThanks for your inquiry about XX products!Now we here kindly quote you our best XX price as foll

2、owing:Products name:Specification, weight and size:Packing:Payment:Delivery time:Shipment fee:Quantity:Validity:Others:Pls review the above price and let us know your confirmation in an early date.Looking forward to hearing from you soon产品的库存不多Dear X,Tank you for your inquiry.Yes, we have this item

3、in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!Best regards,(name)客户所要产品断货Dear X,We are sorry to inform you that this item is out

4、of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well.You can click on the following link to check them out.Please let me know for any further q

5、uestions.Thanks.Best Regards,(Your name)向客户询问规格Dear sir,Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on,so pls can you send u

6、s the details?the drawing(cad)is ok.After we confirmed,we are happy to provide you with our good quality and competitive price.Look forward your soonest reply,Thanks and regards问客户对报价的意见第一次询问Dear Mr/Ms XXRe XX products, We have quoted you FOB/CIF/ price by e-mail dd XXXX, 2007. Have you received it?

7、 Please check it and let me know your comments about the price.Looking forward to hearing from you soon.第二次询问Dear Mr/Ms XXRe the XX products, I have e-mail the FOB QINGAO price to you dd XX . And asked for your comments on XX. But still no reply . Have you received it? Please review it and let me kn

8、ow your comments. If any problems, please dont hesitate to contact us, We shall be pleased to be of service to you at all times.Thanks in advance for your quick reply!第三次询问Dear Ms/Ms XXRe XX products, we have quoted you FOB/CIF/ price by e-mail after Canton Fair on Oct 24, 2016. But for a long time,

9、 you havent replied us. So we sent two e-mail to you asking for your comments on Nov 9 and Nov 21, 2016. But still no reply. Now I d like to know whether you still interested in this item.Looking forward to hearing from you soon.重新报价Dear Mr./Ms.XXRe XX products, we have quoted you FOB QINGAO price ,

10、 But for a long time,you havent reply us. So we sent two e-mail to you asking for your comments on Nov 13 and Nov 23, 2016. Now we here kindly requote you the adjusted price as follows:USDXX/pcHope you can accept this price.If sample required, we will send to you for your approval.Thanks in advance

11、for your quick reply!询问对新价格的意见Dear Mr./Ms.XXRe XX products, in order to build our further business relationship. we have requote you new price on XX.Have you received it?. If you check other suppliers ,you will find this is our bottom price, hope you satisfied this time and accept it.报价不回复方式一Dear X,

12、Hope you still remember me,i sent you quotation for XX(products)on XX(date)，well maybe you are very busy ,and i understand.I review your websit very carefully, and have much interests to make a start for our cooperation,to provide the best special service.Could you give me some advice so that we can

13、 do better.方式二Dear sir,Did you receive our quotation on Apr 12th?and no reply from you.i was waiting until all the colleagues left the office. May be you are very busy.So pls can you take some time to give me a reply?and kindly give me some advice on XX(products)Look forward your replyThanks and reg

14、ards.回应买家砍价方式一Dear x,Thank you for your interests in my item.I am sorry but we cant offer you that low price you asked for.We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.However, wed like to offer you some discounts on bulk purchase

15、s.If your order is more than X pieces, we will give you a discount of xx% off.Please let me know for any further questions. Thanks.Sincerely,(name)方式二Dear X,Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is chan

16、ging everyday,and it is hard to cut more on cost as we need the products with best quality.But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you.I hope that if you have the will to cooperate,pls dont just focus on the price,the most important is the qua

17、lity,i think.If you any comments ,pls let me know.Thanks and regardsAngela.提醒买家尽快付款方式一Dear X,We appreciated your purchase from us.However, we noticed you that h*ent made the payment yet.This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are v

18、ery important; the earlier you pay, the sooner you will get the item.If you have any problems making the payment, or if you dont want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.Thanks again!Looking forward to hearing from you

19、 soon.Best Regards,(Your name)方式二Dear X,We appreciate your order from us. You have chosen one of the bestselling products in our store. Its very popular for its good quality and competitive price. Right now, we only have X lots of the X colors left. We would like to inform you that this product has

20、a high risk of selling out soon.We noticed that you hadnt finished the payment process for the order. Wed like to offer you a 10% discount on your order, if you purchase now, to ensure that the product doesnt sell out. We will ship your order within 24 hours once your payment is confirmed. If you ne

21、ed any help or have any questions, please let us know.Best Regards,(your name)PS: We are one of the biggest suppliers on A. With more than 3 years experience in world trade,we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping t

22、hem out and provide a 1 year warranty for all products. We promise to give you a full refund if the products are not as described.If you have any questions, please contact us; we are happy to help you.未付款订单Dear $buyer,We have got your order of XXXXXX。 But it seems that the order is still unpaid. If

23、theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks!Best Regards(Your name)已付款订单Dear $buyer,Your payment for item XXXXXXXXXXXXXX has been confirmed. We will ship yo

24、ur order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks!Best Regards(Your name)发货后Dear $buyer,The item XXXXXXXXXXXXXX you ordered has already been?ship

25、ped out and the tracking number is XXXXXXXXXXXXXX. The shipping status is as follows: XXXXXXXXXXXXXX. You will get it soon. Thanks for your support!Best Regards(Your name)发货几天后买家没收到货Dear $buyer,We sent the package out on XXXXXXXXXXXXXX, and we have contacted the shipping company and addressed the problem. We have got back the original