新编剑桥商务英语(高级)第三版3.2-3.3

1、Email exchangeFormal and informal emailsWriting stylesThestyleofabusinessemailorletterdependsontheoccasionfor writing and the relationship with the receiver.1 They can be formal:Pleasefindattachedourproposal.Iwouldbegratefulifyoucould check it and send us confirmation of your acceptance.2 They can b

2、e more conversational:Attached is our proposal. Please check it and confirm thatyou are happy with it.3 English can sometimes be in a kind of shorthand.Pls check the attached proposal and confirm.1 Highlight the differences between the formal and informalemails below. Discuss the differences with yo

3、ur partner.FormalDear Mr ScottThankyouverymuchforyourletterintroducingyourcompany.Currently,wedonothaveanydemandformarketingconsultancy.However, this situation could change in the future andthereforeI willcertainly keepyour details on file.Inthemeantime, I would be grateful if you could send us anup

4、-to-date list of your fees.Once again, thank you for your interest.Yours sincerelyMonica StuufInformalDear JamesThanksfortheinformationaboutyourcompany.Atthemoment,were not really looking for any help with marketingconsultancy,butwemightbeinthefuture,soIllcertainlyhangontoyourdetails.Fornow,pleasese

5、ndusanup-to-datelist of your fees.Thanks again for your interest.Kind regardsMonica Stuuf2Forsentences1-4writethecontractedformsinfullandfor5-8 write the contracted form.1 Ill let you know tomorrow.2 Id like an answer asap.3 I wont know till Friday.4 I cant help you, Im afraid.5 It has been ages sin

6、ce I have seen him.6 I would have told you if I had known.7 I should not be surprised if they are late.8 You must not do anything until I say so.3 Match each formal linking word on the left with its neutralequivalent on the right.1 howeverso2 nevertheless3 consequently4 owing to5 moreover6 following

7、7 sincebecause ofafterbecauseanywaybutwhats morestill8 besides4Rewritethefollowinginformalemailtoacustomerasamoreformal one. Use the expressions in the box to help you.I would be grateful if contact further to do nothesitate in agreement withhoweverstrictly speaking please find attached Yourssincere

8、lyDear Mr HarrisNicetospeaktoyouearlieronthephone.Imnowsendingyoua draft contract. Please read it carefully and if youre OKwith the terms, sign it and post it back to me. The deadlinefor the special offer we talked about is supposed to betomorrow, but well keep it open for you until the end of thewe

9、ek. Do call me if you have any queries.Best wishesLaura5 Welcome has supplied receptionists and doormen for yourcompanys headquarters for over five years. Recently thestandardofservicetheygivehasdeclinedsharply.Visitorshavecomplainedaboutrudeness,beingkeptwaitingandbeingmisdirected. Write an email t

10、o the company: emphasisingthegoodrelationshipyouhavehadinthepast. describing the unacceptable behaviour of their staffrecently.insisting that changes are made immediately.6Sendtheemailtoyourpartner.Whenyouhaveexchanged,readeach others emails and then write a reply.Listening Test: Introduction and Pa

11、rt OneThe Listening Test has there whichthereare atotalof30questions,andlastsapproximately40minutes.Itcarries25% of the total marks.Part Listening typeTaskOne 3-4 minute Gap-filling(uptothreewordsormonologueshort Two different tasks matchingmonologues Played each monologue to, for example,twice the

12、topic described, the reasonforspeaking,theopinionofthespeaker, etc3One 4-5 minute Answerconversation Played comprehension questions (threetwice choices: A,B and C)choiceYou will have ten minutes at the end of the test to transferyour answers to an answer sheet.Part OneFollow these steps: Readtheinst

13、ructionstwiceandmakesureyouunderstandthecontext of the passage and what you are being asked to do. In particular, check how many words you can put into eachgap. Try to put yourself in the situation of the audience togenerate a real interest. Read through the questions and try to predict the type ofw

14、ord that will go into each gap. Never leave a gap empty.Prediction1Lookatthesesentencesandtrytopredictwhatkindofword(s)will go into each space.The background1 The company was set up in_.2TheprojecthasbeenfundedbytheMinistryof_.The job3 The post is open to_.4 You dont need to have_.5 You will be expe

15、cted to_.What to do next6 Candidates should apply_.7 The deadline for application is_.2Followingtheapproachdescribedonpage34do PracticeTestPart One. Take two minutes to study the instructions andsentences before the tape begins.PART ONEQuestions1-12 Youaregoingtohearpartofaone-dayseminarentitledAcar

16、eerincoaching.TheheadoftheCoachingAcademyistalkingtoparticipantsabouthisorganizationandwhatcoaching involves. Asyoulisten,completethenotesusinguptothreewordsor a number in each space. You will hear the recording twice.A CAREEE IN COACHINGThe Coaching Academy1TheCoachingAcademywasestablisheddoesntin2

17、Theacademyreceive.3Theaimoftheacademyisto4 Training courses at the academy last four weeks.What is coaching5 Coaching offer help to people in their businessand.6 The basic principles are always the same: to buildpeoplesself-beliefandhelpthem.78Coachingtrytohelptheclienttolook.Counselingoftenfocusesmoreon.in peoples lives.Qualificati