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1、Retailers what do they really want?Current developments, and a few predictionsChris AnsteyINTERNATIONAL#1inUK,Ireland,Hungary,Poland,CzechRepublic,Slovak Republic andThailandWorking towardsbeing#1inSouthKoreaandMalaysiaJust starting in China,JapanandTurkeyTescoinChinaWill be submitted.Some basics.Ou
2、rlegalstrategyisdriven by legislation,butisreally there forCustomersWeknow thatour Customersexpectagreatdeal fromour brandThey expectvalue,quality,safety,legality,environmentalstandardsand ethicsGlobalFoodSafetyInitiative GlobalFoodSafetyInitiativeCreated by CIES- TheFood Business ForumLaunchedinMay
3、2000Creationofa GlobalTask ForceAim:A simplesetofrulesfor standards,harmonybetween allcountries, savemoneyfor suppliersCIES-Chinese andHong KongretailermembersAuchanChina7 ElevenConvenienceStoresCarrefourAsiaDairyFarm InternationalManningsPark nShopPearlRiverDistributionWellcomeSupermarketsTheGlobal
4、 FoodSafety InitiativeDefiningthelimits of retailer liabilityHarmonisingtherequirements of foodsafety systemsToimprove costefficiencythroughout thefood supplychain.Satisfactionfor CEOs,andfor ConsumersIncludestheharmonisationofglobalfarmassurancestandardsGFSI Guidance Document4thedition of theGuidan
5、ceDocumentnowavailableEstablishingafirm relationshipwith standard ownersImprovingthe benchmarkingprocedureGFSI nowreadytobenchmarkfarmassurancestandardsTheGFSIprinciplesMinimiseanyduplicationofevaluationControl andmaintenanceisreliant on theinternational accreditationprocessEncouragelocalevaluationB
6、eopen,transparentandcompliant withfairtrading legislationTheGFSIprinciplesCorrect delivery mustbeseentobecontrolledDirectstakeholderparticipationduringdevelopmentContinuous reviewandimprovementofstandardand processIdentifyandpromotebestpracticeTheGoodStandardGuide:At thesupplierAllFoodsafetyissues w
7、illbefullycoveredManagement participationwillbeclearDocumentation willbecontrolledandaccessibleSpecificationsshallbecorrectProcedures willbeinplaceInternalauditwill check processesareworkingCorrective actionswillbedocumentedNon-conformitywill be controlledA productreleasesystemwillbeinplaceTheGoodSt
8、andardGuide:Atthe supplierPurchasing willbecontrolledSupplierperformancewill be monitoredTraceabilitysystemswill be in placeComplaintmanagementwill be effectiveProduct recallsystems willbeinplace, andwill be testedEquipmentwillbecalibratedProduct willbetestedTheGoodStandardGuide:Managingthe Standard
9、ISO65willbeused by AccreditationBodiesAccreditation Bodiesshallbeable to demonstrate an equivalentapproachSurveillancevisits shall be annualLegaladviceand liabilityissueswillbeinplaceAllcompetent CertificationBodies shall haveaccess to theStandardGovernance of theStandardshallinclude directstakehold
10、ersTheGoodStandardGuide:Managing theStandardAuditor competenceshallbeclearlydefinedNonconformitydefinitionsshallbeconsistentCorrective actionsshallbeclosed withinagreedtimescalesCertification decisionsshallbemade withreference to ISO65Challenges fora ChineseFoodSafetyStandardGFSI benchmarkingdoesnotmean retailersmust accepta StandardTheintegrity of arep
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