铁路客运服务英语车箱篇Project Eight

铁路客运服务英语RAILWAYPASSENGERSERVICEENGLISHProject08ServiceonthePlatform站台服务2Part1WarmingUpAreyoufamiliarwiththesafetytipsontheplatform?3Part1WarmingUpHowtoprovideserviceforthespecialcarepassengersontheplatform?4Part2SkillsDevelopment5Part2SkillsDevelopment6Part2SkillsDevelopmentSentencePatterns(PlatformSafety)1.Pleasequeuebehindthesafetylineuntilyourtrainhasarrived.请在白色安全线以内排队等候。2.Pleasemindthegapbetweenthetrainandtheplatform.请小心列车与站台之间的空隙。3.Floormaybeslipperyinrainyweather.Pleasemindyourstep.降雨天气，地面湿滑，请注意安全。4.Ifyoudropsomethingofftheplatform,pleaseinformstationstaff.Nevertrytoreclaimityourself.如有物品掉下站台，请联系车站工作人员，不要试图自己去取。7Part2SkillsDevelopmentSentencePatterns(Arrivals&Departures)5.TrainG511fromBeijingWesttoWuhanwillarriveatPlatform4at10:46.由北京西开往武汉去的G511次列车将在10:46到达4站台。6.TrainC2201willdepartat06:56(oh-sixfifty-six)fromPlatform1.C2201次列车将在06:56从1站台开车。7.Midwaystopsareverybrief.Ifexitingforaquickwalk,youmustreturntothetrainwhenyouhearthedeparturebell.列车停车时间较短，如需下车散步，请您听到开车铃声时尽快返回，以防途中漏乘。8.Allonboardplease!Thetrainisleaving.

请上车!列车即将开车。8Part2SkillsDevelopmentSentencePatterns(GivingDirections)9.HeadleftforHardSleepercarriages;headrightforHardSeatcarriages.去往硬卧车厢的旅客请往左走，去往硬座车厢的旅客请往右走。10.Pleasecheckyourplatformmarkerstoboardthetrain.请按照车厢标识等候上车。11.Cars1-7areinfront.ThispositionisCar8.Cars9-16areattheback.1到7车在前面。这里是8号车厢。9到16车在后面。12.AccesstoPlatform1viaFootbridge/Underpass.

到1站台请走天桥/地下通道。9Part2SkillsDevelopmentDialogue1Pleasestaybehindthesafetyline.Passenger1:CanIsmokehere?Staff:Yes,sir.Pleasestaybehindthewhitelinewhenyousmoke.Passenger1:OK.Staff:Sir,isthisyourchild?Passenger1:Yes.Whathappened?Staff:Pleaselookafteryourchild.Don’trunontheplatformandmindthegapbetweenthetrainandtheplatform.10Part2SkillsDevelopmentDialogue1Pleasestaybehindthesafetyline.Passenger1:Iknow.Thankyou.Staff:Youarewelcome.Passenger2:Excuseme,whyaretherenocarriagenumbers?Staff:Sir,thenumberisdisplayedhere,onthescreen.Thisiscar4ofG24.Passenger2:WhereisCar7?Staff:It’sinfront.Pleasegoahead.Passenger2:Thanksalot.Staff:Mypleasure.11Part2SkillsDevelopmentDialogue2Atrainstaffisremindingpassengersonboard.Staff:Goodmorning,Madam.MayIhelpyou?Passenger:Canyoutellmehowlongthetrainstopsatthisstation?Iwanttogetsomethingtodrink.Staff:We'reabouttoleave.Iamafraidyoudon’thaveenoughtimeforthat.Thereisadiningcaronthetrain.Youcanbuysomedrinksthere.Passenger:Whereisthediningcar?Staff:It’sCar8,inthemiddleofthetrain.Passenger:Bytheway,isthenextstationShijiazhuang?Staff:Yes,Madam.Arrivaltimeis09:53.Passenger:OK.Thankyou.12Part2SkillsDevelopmentDialogue3Anoldladywithluggageislookingforhertrain.Staff:Goodmorning,Madam.MayIhelpyou?Passenger:Yes.IwanttotransfertotrainG651butIcannotfindit.Staff:Don’tworry,Madam.MayIhaveyourticket?Passenger:OK.Hereyouare.Staff:Madam,yourtrainG651isontheplatform2.Thisistheplatform4.Passenger:Excuseme,whereisthe4thplatform?Wouldyoupleaseshowmetheway?13Part2SkillsDevelopmentDialogue3Anoldladywithluggageislookingforhertrain.Staff:Followme,please.Let’sgoupstairsbybarrier-freeelevatorandgototheplatform2.Letmehelpyouwithyourluggage.Passenger:It’sverykindofyou.Thankyou.Staff:Mypleasure.Madam,mindyourstep,please.There’sstillenoughtimeforustocatchthetrain.Passenger:OK.14Part3ListeningComprehensionSectionATrytochoosetheappropriateresponsesfromthefourchoicesmarkedA),B),C)andD).15Part3ListeningComprehensionSectionATrytochoosethebestansw