铁路客运服务英语车箱篇Project Nine

铁路客运服务英语RAILWAYPASSENGERSERVICEENGLISHProject09WelcomeOnboard迎乘服务2Part1WarmingUpHowdoesatrainstaffgreetpassengerswhentheyboardthetrain?Haveyoueverheardthepublicannouncementsonthetrains?CanyoubroadcastinEnglishtowelcomepassengersonboard?3Part1WarmingUpHowdoesatrainstaffmakeaself-introductiontopassengers?"Whereismyseat?"passengersmayaskyouforhelp.Canyougivedirections?Ifyouarethetrainstaff,trytohelppassengersonboard.4Part2SkillsDevelopment5Part2SkillsDevelopment6Part2SkillsDevelopmentSentencePatterns1.Welcomeonboard./Welcomeaboard.TicketandID,please.欢迎乘车。请出示车票和证件。2.Thisway,please.Thatseatisinthemiddle.这边请，座位在中部。3.Yourseatnumberis102.Pleasegototheotherendofthecoach.您的座位号是102，请走到车厢的那一头。4.Yourseatisinrow4.It’sanaisleseat.您的座位在第四排，靠过道。5.WelcomeonboardCRHTrainG331fromBeijingSouthtoJi’nanWest.BeijingRailispleasedtoserveyouonboard.欢迎您乘坐动车组列车，本次列车是由北京南站开往济南西站去的G331次列车。本次列车由北京铁路局担当乘务工作。7Part2SkillsDevelopmentSentencePatterns6.Pleasebeseatedasshownonyourticket.您上车后请您核对车次、车票，对号入座。7.Visitorsseeingpassengersoffarekindlyrequestedtoleaveingoodtime.Thetrainisabouttodepart.送亲友的同志，请您及时下车。列车就要开车了。8.ThisisTrainG331fromBeijingSouthtoJi’nanWest.WewillcallmidwayatTianjinSouthandDezhouEast.本次列车是由北京南站开往济南西站去的G331次列车，列车中途停靠天津南站、德州东站。8Part2SkillsDevelopmentSentencePatterns9.WewillarriveatTianjinSouthat18:52,andatDezhouEastat19:38.WewillreachtheJi’nanWestterminusat20:04.到达天津南站的时间为18:52，到达德州东站的时间为19:38，到达终点站济南西站的时间为20:04。10.ThenextstationisJi'nanWest.Thetimenowis19:40.WewillarriveatJi'nanWestat20:04.Ifthisisyourstation,pleaseprepareingoodtime,andmakesureyouhaveallyourbelongingswithyou.

列车运行前方到站是济南西站，现在的时间是19:40，到达济南西站的时间20:04。有在济南西站下车的旅客，请您提前做好下车的准备，并请确保带好自己的行李物品。9Part2SkillsDevelopmentDialogue1WelcomeOnboard.Staff:Goodafternoon,sir.WelcomeonboardG18.Passenger:Goodafternoon.Whichcoachisit?Staff:ThisisCoach2.TicketandIDplease.Passenger:Hereyouare.Staff:Sorry,sir.YourcarisNo.9.It’sanaisleseat.PleasegostraightaheadtillyoufindcarNo.9.Mindyourstep,please.Passenger:Thankyouverymuch.Staff:You’rewelcome.Haveanicetrip.10Part2SkillsDevelopmentDialogue2Whereismyseat?Staff:Goodmorning,sir.CanIhelpyou?Passenger1:Yes.WhichcarriageforChinaRailwayExpressPayCard

holders?Staff:SeatsNo.1-20ofcarriage6areavailable.Passenger1:OK.Whereiscar6?Staff:Headleft,please.Passenger1:Thankyou.Staff:Mypleasure.Haveanicetrip.11Part2SkillsDevelopmentDialogue2Whereismyseat?Passenger2:Excuseme,hereisadisabledchild.Wherecanhesitforhisconvenience?Staff:Pleasetakethefirstrow.We’llhelphim.Hello,littleboy,letmehelpyou,slowly,please.Passenger2:Thanksalot.Staff:Excuseme,sir.MayIcheckyourticket?Passenger3:Yes,hereyouare.Staff:Sorry,sir.I’mafraidyoutakethewrongseat.ThisisseatNo.16andyourseatnumberis76.Pleasebeseatedasshownonyourticket.Thankyouforyourcooperation.Passenger3:OK.ButwhereisSeatNo.76?Staff:Thiswayplease.I’lltakeyouthere.12Part2SkillsDevelopmentDialogue3Acouplehasseparateseats,andtheywanttosittogether.Passenger1:Excuseme,miss.DoyoumindifIaskyouaquestion?Staff:Goahead.Passenger1:Thewomanoverthereismywife.IwonderifIcouldsitnexttoher.Staff:Well,letmetrytotalkwiththemanbesidehertochangeseatswithyou.Justaminute.(Tothatman)MayItroubleyouforaminute,sir?Themanovertherewouldliketosittogetherwiththeladybesideyou.Wouldyoubekindenoughtochangetoanotherseat?Passenger2:OK,noproblem.Staff:(Tothepassenger)Sir,youcansitwithyourwifenow.Passenger1:That’sverykindofyou.Thankyou.13Part3ListeningComprehensionSectionATrytochoosethebesta