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PAGE旅游类专业课试题卷第11页(共11页)河南省2012年普通高等学校对口招收中等职业学校毕业生考试旅游类专业课试题卷考生注意:所有答案都要写在答题卡上,写在试题卷上无效一、选择题(饭店服务与管理英语1-10;补全对话11-18;阅读理解19-25;餐饮服务与管理26-45。每小题2分,共90分。每小题中只有一个选项是正确的,请将正确选项涂在答题卡上)饭店服务与管理英语1-101.快餐A.dimsum B.dessert C.snack D.snap2.织锦缎A.brocade B.velvet C.silk D.brogue3.预订客未到A.walk-inguest B.reservedguest C.no-show D.guaranteedguest4.清洁工A.washer B.presser C.seamstress D.P.A.man5.针织品柜台A.knitwearcounter B.garmentcounter C.pharmacycounter D.foodstuffcounter6.灵活的A.ideal B.critical C.fixed D.flexible7.表现,业绩A.personality B.perspiration C.policy D.performance8.(女)上衣A.frock B.garment C.shirt D.dress9.保证性预订A.confirmedreservation B.guaranteedreservation C.advancedreservation D.non-guaranteedreservation10.人事部A.PersonalDepartment B.PersonnelDepartment C.SecurityDepartment D.AdministrationDepartment补全对话11-18(Dialogue-1)(R-ReceptionistG-Guest)11.R:Goodafternoon,Sir.WelcometothePalaceHotel.G:Goodafternoon.MynameisSims.12.R:Iseethatyouhaveyourreservationconfirmed,butIcan’tfindanyrecordofit.Ithasbeenmisplaced.G:Well,13.R:Iamsorry,Mr.Sims.ButIamafraidthatwearebookedsolid.Therearenoroomsavailable.G:What?Givemearoomrightnow!14.R:It’sourfault.MayIsendyoutoanotherhotel?G:Well,itseemstomethatIhavetoacceptyouroffer.A.I’lljusttakewhateverisavailable.B.Iamawfullysorry,Mr.Sims.C.Ihaveareservation.D.Idohaveaconfirmedreservation.(Dialogue-2)(RA-RoomAttendantG-Guest)15.RA:Goodmorning,Mr.Sims.MayIcomethrough,please?G:Goodmorning.Itisalmost11o’clock.16.RA:I’msorry,Sir.Iwasjustcomingalongtoyourroom.I’llbethereassoonasIfinishthisone.G:Really?Couldyoudoourroomfirstnexttime?17.RA:Well,Ihaveasectionoffourteenrooms,andIalwaysdothecheck-outroomsfirstunlessthereisarequest.G:Check-outrooms?Whatarethey?Doyoumeanthatthepeoplewhogooutearlygettheirroomsdonefirst?18.RA:Acheck-outroommeansaroomwhichisbeingvacatedattheendofaguest’sstay.G:Well,Isee.A.Wealwaysseemtobethelast.B.Butourroomhasnotbeenmadeupyet.C.WehavetogettheroomreadyforsaleagainbytheFrontOffice.D.Ifthatisso,wewereoutat7:30thismorning.阅读理解19-25(阅读下列短文,并根据Thereisaknownsafelevelofdrinking,oneandahalfouncesofpurealcoholaday,orthreeone-ounceofwhiskey,foureight-ounceglassesofbeer,orhalfabottleofwine.Thislimit,ofcourse,isonlyanaverage.Forsomepeopleevenonedropofalcoholistoomuch.Studiesshowthatthedriverwhohasdrunkanamountofalcoholwithinthislimitisnomorelikelytohaveanaccidentthanthedriverwhodoesnottakeanyalcohol.Butbeyondthislimit,whenthebloodalcohollevelbeginstogoupoverthe0.05percent“sober”level,theriskofatrafficaccidentjumpsgreatly.Bythetimetheblood-alcohollevelreaches0.2percentthelevelofmostdrunkdriverswhoarenotpermittedtheriskofanaccidentis100timesthatofthenondrinkingdriver.19.Mostpeoplewon’tgetdrunkafterdrinking.A.forty-eightounceofglassofbeerB.fourouncesandeightofbeer C.thirty-twoouncesofbeer D.halfabottleofbeer20.Everybodywithinthislimit.A.willgetdrunk B.willnotremainsober C.willremainsober D.willgetexcited21.Itmakeswhetheradriverdrinkswithinthislimitordrinknothingofalcohol,accordingtothepassage.A.verysmalldifference B.greatdifference C.nodifference D.somedifference22.Whenthealcoholinbloodiskeptunder0.05percent,.A.peoplewillnotremainclear-headed B.peoplewillgetheavilydrunk C.theriskofanaccidentis100timesmore D.peoplewillremainclear-headedTheUnitedStatesistrulythe“LandofCreditCardHowever,theuseofcreditcardsalsotroublesmanyAmericans.Ifacreditcardownerdoesnotpayallofthemoneythatheowesattheendofthemonth,heisreallyborrowingthemoney.Untilherepaysallofit,therateofinterest,oftenabout20percent,isveryhigh,becausenopaymentisneededuntilonemonthafterthepurchase.ManyAmericanshavetroublesinlimitingtheirpurchases.Whenthebillsfinallyarrive,theyseethattheydonothaveenoughmoney.Theresultishighinterestpayments.23.makesiteasiertopaybycreditcardsthanbycheck.A.Limitingtheuseofcash B.Placingordersbyphone C.Openingadepositaccount D.OrderinggoodsbyE-mail24.Apersontriestopayallofhiscreditcardbillseachmonthbecause.A.hehastroublesinlimitinghispurchase B.interestischargedifhedoesnot C.thepaymentisneededattheendofeachmonth D.thecashistooexpensive25.Inthepassage,thewordwithdrawalsmeans.A.takingmoneyfromthebank B.puttingmoneyintothebank C.givingthecreditcards D.checkingaccount餐饮服务与管理26-4526.在中餐10人正式宴会座次安排中,主方翻译的左侧是A.陪同 B.主宾 C.主人 D.副主人27.西餐早餐按传统可分为A.美式早餐和英式早餐 B.英式早餐和俄式早餐 C.美式早餐和欧陆式早餐 D.英式早餐和欧陆式早餐28.通常订餐员在早餐分钟后,午、晚餐分钟后,如未接到客人的收餐电话,则可打电话询问客人的用餐情况、食品质量和是否可以收餐具等。A.3050 B.2060C.3060 D.205029.下列不属于乙醇的重要物理特征的是A.细菌在乙醇内易繁殖 B.在常温下呈液态 C.无色透明 D.溶于水30.下列属于发酵酒的是A.人参酒 B.金酒 C.茅台酒 D.啤酒31.被称为“葡萄酒之女王”的是A.法国勃艮地生产的白葡萄酒 B.法国勃艮地生产的红葡萄酒 C.法国波尔多地区生产的白葡萄酒 D.法国波尔多地区生产的红葡萄酒32.美国的啤酒名品是A.喜力 B.百威 C.贝克 D.健力士33.下列属于酱香型白酒的是A.贵州茅台酒 B.三花酒 C.泸州老窖特曲 D.山西汾酒34.蒸馏酒通常指酒精含量A.38% (v/v)以上的烈性酒 B.40% (v/v)以上的烈性酒 C.43% (v/v)以上的烈性酒 D.45% (v/v)以上的烈性酒35.蔬菜注意保鲜是防止食物中毒。A.细菌性 B.霉菌性 C.化学性 D.以上都不是36.当二氧化碳在空气中达到____的温度时,物质燃烧就会停止。A.20℃ ~25℃ B.30℃~35℃ C.40℃~45℃ D.50℃~55℃37.苦酒的名品有A.Martini B.Ricard C.Campari D.Cinzano38.被称为西班牙的国宝的是A.雪利酒 B.波特酒 C.玛德拉 D.玛萨拉39.调制曼哈顿,所用的基酒是A.白朗姆酒 B.白兰地 C.伏特加 D.威士忌40.冷餐宴会的举办时间一般在12:00~14:00,或A.15:00~18:00 B.16:00~18:00 C.16:00~20:00 D.15:00~20:0041.下列不属于骨碟定位要求的是A.从主人座位开始 B.逆时针方向绕台进行 C.骨碟间距离均匀 D.离桌边1.5cm42.下列不属于餐厅经理的主要职责的是A.掌握餐厅内的设施及活动 B.监督及管理餐厅内的日常工作 C.安排员工班次、核准考勤表 D.负责重要客人的引座及送客致谢43.食爱尔兰炖肉时,不需要跟配的调料是A.胡椒 B.盐 C.柠檬汁 D.辣椒油44.1L麦芽浓度为12%的啤酒经消化后所产生的热量相当于______克瘦猪肉。A.120 B.250 C.260 D.30045.雅文邑白兰地的名品是A.托莱斯 B.卡斯塔浓 C.卡尔瓦多 D.衣和吉饭店服务与管理英语(50分)二、判断题(每小题1分,共10分。在答题卡的括号内正确的用“T”表示,错误的用“F”表示)46.Theexpresslaundryserviceusuallytakesonlythreehoursinthehotel.47.TheHousekeepingDepartmentisoftenregardedasthe“shopwindow”ofahotel.48.Goodsupervisorsknowhowtowalkthelinebetweenunderandoversupervising.49.Whoevertheguestis,heorshemustbetreatedasaVIP.50.Supervisorsshouldbetoughandwatchoverthestaffallthetime.51.Hotelworkneedsemployeestomaintaincertainstandards.52.TheRoom53.Serviceisthefoundationofhotelmanagementand,infact,hotelmanagementisthehotelservicemanagement.54.Thebesthotelisahotelwherenoguestwillmakeanycomplaint.55.Mostofthemoneytodayismadeofmetalorpaper.三、选词填空(每小题2分,共20分。请用方框内所给的词或词组补全句子,并将其适当形式填在答题卡上相应的位置)goexchangeprovideusecareforwearkeepconcernlocationchopstick56.Allhotelsarewiththecomfortandconvenienceoftheircustomers.57.tellofChinesetraditionintheirownway.58.TheguestwantstoUSdollarsforRMB.59.Thebigadvantageofthedepartmentstoreisthatinoneyoucanpurchasealltheitemsyouneedforyourhome.60.WouldyouourlittleTomwithanextrabed?61.I’dliketomyhairinashoulderlengthstyle.62.There’sastoveinthesaunaproper,firedwithwood,andontopofthestoveapileofstonewhichtheheat.63.I

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