2023年四级新题型

ReａｄingComｐrｅhensｉonHowtoBｕiｌｄTｅａmSpｉriｔａｎdGeｔandGetＢesｔSalesPｅｒｆormanｃｅＩtｉswelｌ-ｋｎoｗnfａctthataｎoｒganizationｃaｎaｃhieveagｒeａtersuccｅsｓifafｅwpeopleｇetunitｅｄandworktowardsgoaｌtogethｅr.Aｎorｄiｎａｒｙteamcanperｆoｒmbeｔｔerｐroｖｉdeｄthｅyareｍotivaｔed．Thｅｒearｅmａnyinsｔanｃｅs，whereateamapproａｃhhassucceeｄedbettｅrcoｍpaｒedｔoａnorganizatｉｏnwhichｉsridｄledwithpoliｔｉcsandmanagersｗhoonlythinkabouttｈｅｍselｖes.InfactｔhisiｓabasｉcprobｌeｍamongＩnｄiａnsasｔｈｅyalｗａystendtodeｖeｌｏp“FｒｏgＳyndromｅ”．Thｅｆrogsyndromedoeｓnｏtalloｗｏthercolleaguestogouｐinthelaｄｄｅｒ,whiｃhleadsthｅｏｒganizationｔobecomeanoｒdｉnａryorganｉzatｉoｎ.TodaｙthebｉｇｇｅsｔprｏbleｍinIｎdiamaｎycompａnieｓarefａｃingishoｗtodeveloｐtｅamｓprｉｔａｍonｇｐｅopｌe.Thisisveｒyｃｒｕcialｐointfｏrtheorganizationtomａｋｅｄｉffeｒｅnceiｎｔoday’shiｇｈlycｏmｐetiｔｉｖeeｎvirｏnmenｔ.Hｏｗｃanwedevｅｌopsｕchｔhiｎgstoday?Ofcoｕrse，ｔheｒearemaｎｙwaysｗｈiｃｈaregivenbeloｗ．DevelｏpｔeammotinｄividuaｌoｎlyＴheroleofmangeristoｅnsuretｈatthｅpeoｐlebｅcomeｃohｅsiｖｅ(有凝聚力的)anｄfｅｅlpｒoudtobeｔｈeｍemberoftheteam.Itisquitepｏsｓibleprｏvidｅdthemａnｇeｒhimsｅlfｉsatｅamleaｄer．Ｈehastｏｓetｔherｉｇhttargｅt,crｅaｔeｅｎthusiasｍaｍongtｈepｅopｌe，devｅｌopapositiveａttitｕdeａｍｏngtheｐeoｐｌeaｎdmｏｔivatetｈｅｍattherightｔimｅ.Ifdone,iｔｉｓnoｔｈingsucceedｓlｉｋesuccesｓ.RightteamspirｉtRighｔtｅamspritbrinｇswithintｈｅｏrganiｚationavibrantfeelinｇtｏaｎinｓideｒａｓwｅllasoutｓideｒ．Tｈerｅisａｌwayｓwｉllingnｅssｔoｗalkanｅxtraｍileａmongpeoｐletoaｃｈiｅveｔｈｅsetobｊective.Thｉsleadstomｏrecongｅniａl（令人快乐的）ａｔmospherewiｔｈiｎtheoｒｇaｎizatiｏn.Ｈｏwｍanyｃompanieshavesucceedｅdｉnｄoinｇhtｓaｍe?Doesitbｒingsmilｅｓtoanｏrdｉnａrｙｐｅrｓonwｏrｋiｎｇinthｅorｇanization?Iｆyｅs,thatorgaｎｉzaｔionｒeaｌlｙcansuｒviveforalongertime.SMIＬEwiｔhinthｅｏrgａnｉzaｔionD）Aｈapｐyemｐloyeｅａｌｗaystenｄstｏacｈievebetter.Manycoｍpａｎiestendtｏtakecａreofｅxteｒnａlcustomｅrbuttｅndtｏfｏrgeｔtｈeｉnｔerｎａlcｕstｏｍeｒs．Ｈence，comｐaniｅssｈoｕlddｏｒｅtｒospectｉveanａlysisonsａｔｉｓｆａcｔｉonlｅvｅloftｈeiｎｔernaｌemｐlｏyee.Buｔhｏwｍanycompaｎiesbothｅrtoｄothat?Arealsｍileｃａnhｅｌpｔheoｒganｉｚationｔoaｃｈievebｅttersａlｅs.SMＩLＥ=SellMoｒeInLessEｆfｏrｔHowmanypeoｐlecaｎbringｓmilｅｏnthefaceofaｐersoｎ?Tｈerefｏre,tｈereaｒefeworgａnizatｉonsｗhiｃｈeｘｃel.Howｅver,thisｉｓpoｓsiｂlｅprｏvidｅdｔheｍaｎgｅｒｂecomesamｅｎtor.ＭａnａgerｓhouldbｅaｍentｏrtotｈｅpeoplePｅｏpｌealwaysｌooktowａrdsamanagerａsmｅntorwhｏｃancorreｃt,ｇuidｅａndｇivｅconstrｕcｔivecrｉticｉsm.Maｎaｇeｒｓhｏuldgowhｅrethｅcｏｌleａgueswoｒｋingｕnderhimrｅｑｕirehimtｏgo.Hｅｓhouldｈｅlｐhisｃｏｌleaguｅｓduｒｉngthenｅedｏfthehour.Canamanagｅrdｅvelｏpｈimseｌfaｓamentorsothatpｅopleｃaｎrelyonhisadｖicｅ?Ａmaｎgｅr，ifdeｖｅｌophimｓｅlfaｓamentoｒ,candefｉnitelyｂringｔｈｅtｅａmｓpiｒｉtamoｎgthｅｐｅoｐｌe.Ｂutｈowｍanymangｅrscanｂemeｎtｏr?Manytｉmｅsaｍａnｇｅｒhimselfｉｓａgrｕmblｅr（爱牢骚的人)aｎdcreateｓapollutｅｄenvironmｅntｗithinthｅｏrgaｎｉzationashiｓperｓoｎaliｔyｍａｙnｏtｔobeｆittodoａｐarｔｉcularjob.Therefoｒe，ａmaｎageｒsｈoulｄａnalyzehisowｎpeｒsonalitｙaｌongwｉthhiscｏlleagues’andenｓｕrethaｔｈiｓpeｒｓonaliｔｙａｌｏngwiｔhhｉscolleａgues’ｐｅrsｏnａlityｂeｓuiteｄtodoｔｈeｐarｔicuｌａrjoｂ.Ａｐplicaｔioｎoｆｓaｌeｓgrid（网）apprｏachｅｓwiｌldefｉnitｅlyhｅlphｉmtoｕnderstandhｉsowｎperｓonａlｉtyasweｌlａｓｈiｓcolleaguｅs’.Thｉsanaｌysiscanｈeｌpｔｏｔａkecorrectiveactｉoｎaｎdwiｌlcrｅａtegrｅatｅｒｓenseofｐersoｎaliｔyanｄmｏtｉvａtionamongｔhepeople.Wemustmｏtiｖａtｅoｕrsｅｌvestomoｔivateothers.Tｈisiｓpoｓsibｌeprovideａmａnｇermakeｔhejoｂmorｅchaｌleｎgiｎｇ，ｉnfaｃtdｕrinｇｔheｒecentsurvｅyｃonduｃtedｂytheaｕthorinIndｉa,theNo.1ｍoｔivaｔorｆacｔorisjoｂenrｉchmｅnt.Ｈｏwmａnymａngerｓtrytocｒeａteｉnnoｖaｔionsiｎtｈeｉｒjobｆuｎctiｏnｓｏftheircｏlｌｅaguesａｎdassociatｅs?Howmanｙｍanｇersreｍovethefearofiｎstａｂilｉty?Howｍａnｙｍaｎaｇeｒsａskthｅｍsｅｌｖesｗhatneｗｔｈiｎｇsortheirｔｅamｓhavedonｅ？Ｉｆtｈiｓｉｓｄoneregulaｒｌy,thedemoｔivatｉonｄoesnｏｔａrｉse．Ordinaryｐeopｌecanperfoｒmextｒaordinaｒｙthiｎgｓprｏvidedｔheybｒinｇthemｏtｉvationandｔeamsｐiｒitamongｔhｅpeoｐle.Thisisｑｕiｔｅｐossibleandaｍａnｇerhasａrolｅtｏplay.Heｓhｏuldbeｐroactivｅ(积极的）inbuｉldｉｎｇteaｍｓpiｒｉtandtakeactｉon.RecｏgnizeteａmdeｓtroyerｓａndtakｅcｏrrecｔivemeａｓuresTherearecertainpｅｏｐlewhｏbeｃａuseofthepasｔexperｉenｃeｃanｄｅsｔroytｈeteａｍspｉriｔ.Ｔheｒｅfoｒｅ,itisｓuggestｅdthatｍａnａｇersshoulｄidｅntify“ｔhisｇrｕmｂler”ａtrｉghtｔimｅandtakeｃorrectivｅmeasｕresimmｅdiatelｙ.Thecａｎceｒoｕｓｃｅllshouｌdnotbeａlloｗedｔｏdeveloporｐrｏlｉferate(扩散)．Apｒopｅrcouｎｓelingcaｎｈｅｌｐthemanａgｅrtｏｃｏrｒecttｈesｉtuation.Hｅshoｕｌdnotｄeｖeloｐａdualpersonalｉｔy.Foｒexamｐlｅ,inthｅｏfｆiｃetｈetapisｌeakiｎg,howeveｒ,hedoeｓnｏｔｂｏｔherashefeｅｌsthａtitｉstｈeｊoｂｏfaｄmｉｎistratｉoｎbutwhｅnhegoｅshoｍehemakesｓｕrethattheleａkａgeｏfｔheｔaｐiscorreｃteｄ.Theｄichotｏmy(分裂)ｂｅｈaｖiｏｒｏfthｅｐeｒｓonｃannothelphimtodevelopteamspｉrit．Ｔheｍanaｇｅrshoulｄdｅｖelopfaｔｈｅｒｈoodofaspａstｉc(痉挛的)chｉldｗhoｉｓｖｅrｙｃarｉnｇ,uｎderｓtaｎdinghiｓｃhｉld.Ｈehastotheｒefoｒeｃorrecthim，ｍendhimwitｈhoｐethatthefuturｅwｉlｌｂeｂｒigｈｔ．EduｃaｔeｔheｃolleａguedoiｎｇtｈｅworkinposｉtivemannerManagerｓmｕsteducatecolｌeagueｗithworking.Thereｃｅｎtstuｄyamｏngthefｉeldforｃereveａlｅdthatｔhｅfiｅldｒepｒeseｎtatｉvesliｋetoｈavｅaleaderwhoｉsgｏodａtprｏdｕctknowlｅdｇeandsellｉnｇsｋills.Ｄurｉｎgｔｈevisitofalｅaderifheenｓｕrｅｓthaｔｈegivesoｎｅｏrtwonewｐointstohｉscoｌleａｇuｅs,tｈentｈeinteraｃtioｎｂetwｅentheｔwｏbecomesmorｅｆrｕitful.Forexampｌe,ifazｏnaｌｍａnａgeｒvisitｓhｉｓｔeamhemayｔａkeｕpｔheproducttraｉningｉｎｔｈecoｎferenceorduriｎｇｔｈefielｄwｏrkｆoｌloｗｅｄｂyawritｔentｅstoｆｔhesamesｕbｊecｔ.Ｔhiscｏｎceptwastriedｂyｔhｅauthorinｏｎeofhisｃｌｉｅｎt’scomｐanｉesｗｈｅｒeiｎhenｏｔｉceｄthａttheｒeprｅseｎtaｔivenevｅrusedｔorespecthiｓseｎiorbｅcauseoｆhｉsｌａckｏfknowｌedgeｏnｔhepｒodｕct.Thiｓpｒoceｓsofinculcａting（专家）ｈabｉtofinteｒactiｏnｓbetweentｈetwobrougｈtabettｅｒteamsｐiritandrｅspectforeaｃhoｔｈｅｒ.Thiｓａcｔiviｔyresulｔedinｔohigherｐroductivityoftｈeareａ．46.Onｅinfluｅncethｅaｎalｙsisaboutamanaｇer’spersoｎalｉtｙａｎdｈiscｏlleaguｅsmａyhaveontｈｅmisｔhattheywiｌlbemoｒereｓｐｏnｓibleandｍotｉｖated.47.The“cａnceｒouｓｃeｌl”intｈｅｐasｓagerefeｒstoｐeoplewｈodestｒoyｔheｔｅａmspiｒit.48.ＦｏrsomeIndｉａncｏｍpaｎiｅs,thｅproｂｌeｍthatneedstobesolveｄｕrｇenｔｌyisｈoｗtoｂuildteamspiritａmｏnｇsｔaff.49.Coｍｐａniesshouｌddevｏｔｅｔhemsｅlvesｔomａkｉngtheｉｒempｌｏyeｅsｈappｙbecａuseiｔｃanhelpthemachievｅbeｔｔersalｅs.50.Fiｅldreｐresentativesｗｏulｄlｉkｅtheiｒmanｇerｈavｉnｇａgoodcommａｎdｏfproductknowｌｅdgeaｎdselliｎgskｉlｌｓ，ａccｏrd