企业管理诊断人力资源管理诊断测评英文版

企业管理诊断人力资源管理诊断测评英文版AnHRAuditDepartmentOrganizationQuestionnaire感谢阅读TheHumanResourcesDepartmentisstructured,organizedandequippedto感谢阅读provideoverallstrategy,directionandeffectivemanagementoftheorganization’s

humanresourcesfunctiontoaccomplishorganizationalobjectives.谢谢阅读1.Isthereonedepartmentorfunctionwithintheorganizationthatisresponsible

andaccountableforplanning,establishing,overseeingandcoordinatingall

humanresourcepolicies,systemsandservicesforall11majorcategories?精品文档放心下载2.Doesthesenior-levelhumanresourcesmanagerreporttothesamelevel

positionasallothermajorstaffandlinedepartmentswithintheorganization?谢谢阅读3.Doestheseniorhumanresourcesmanagerparticipateinaddressingthe

organization’sstrategic,tacticalandpolicyissues?谢谢阅读4.DoestheseniorhumanresourcesmanagerintegrateallHRactivitieswiththe

organization’sstrategicbusinessplan.谢谢阅读5.DoestheHumanResourcesdepartmentdemonstrateaclearunderstandingof

organizationalandcustomerneeds?感谢阅读6.AreHRservicesandfunctionsalignedandprioritizedtoorganizationaland

customerneeds?感谢阅读7.Hasadepartmentmissionstatementbeendevelopedexplainingitspurpose

withintheorganization?感谢阅读Hasthismissionstatementbeencommunicatedtoallmanagementpersonnel?精品文档放心下载Hasthismissionstatementbeencommunicatedtoothercustomersthroughoutthe感谢阅读organization?

Ifso,towhom?

How?精品文档放心下载8.DoestheHumanResourcesdepartmenttakealeadinstrivingforamore

empoweredandparticipativeworkforce(productivityimprovement,cost

reduction,qualityimprovementandimprovedqualityofworklifeprograms?)谢谢阅读9.HasaHumanResourcesdepartmentorganizationchartbeenpublishedand

distributed?感谢阅读Ifso,towhom?Doestheorganizationchartclearlydefinefunctionalresponsibilitiesandwhom

customerscancontactforservice?谢谢阅读10.ArejobdescriptionsestablishedforallHRpersonnelstatingmajorjob

objectives,responsibilitiesandaccountabilities?谢谢阅读11.DoallHRpersonnelunderstandtheirrespectiverolesandrelationshipsto

othersinthedepartment?谢谢阅读12.Aredepartmentpersonnelcross-trainedtoperformdutiesoutsidetheirmajor

areasofresponsibility?感谢阅读13.Dotheyworkonteamanddepartmenttaskforceprojects?精品文档放心下载14.Aredepartmentalpersonnelprofessionallyandtechnicallycompetent?感谢阅读15.Dotheyserveasinternalconsultantstomanagementaswellascounselorsto

employees?精品文档放心下载16.Doesthedepartmentstaffworkwellasateam?精品文档放心下载17.Aretheyreadilyaccessibletoallcustomers?感谢阅读18.Aredepartmentpersonnelprovidedadequatetrainingandprofessional

developmenttomeetorganizationalchallengesanddemands?精品文档放心下载19.Isinvolvementinprofessionalandtechnicalgroupsencouraged?感谢阅读Doesthedepartmentsubscribetomajortechnicalandprofessionaljournals?感谢阅读20.Isthereacredibleperformanceappraisalinplaceclearlystatingmutually

establishedgoalsandobjectivesfordepartmentpersonnel?感谢阅读21.Arehumanresourcesstaffcompensatedaccordingtomarketstandards?感谢阅读Aretheycompensatedbasedoncomparablepositionswithintheorganization?谢谢阅读22.Doesdepartmentstaffeffectivelybalanceorganizationalwithemployeeneeds

andactasanintermediateforboth?谢谢阅读23.IstheHumanResourcesdepartmentresults-oriented(i.e.,measuringcost-

effectivenessandthebottomlineresultsofhumanresourcesprograms)?精品文档放心下载Ifso,isitattentivetothebottomlineanddoesitdemonstrateabusiness

orientation?精品文档放心下载24.Whatisthespanofcontrolofthetoppositionwithinthedepartments(i.e.,

howmanyandwhichpositionsreporttoit)?谢谢阅读Aresupervisorsormanagersreportingtoothermid-levelmanagers?

HowmanyemployeesareintheHumanResourcesdepartment?

WhatistheratioofHRdepartmentstafftoallemployeesserved?

Howdoesthiscomparetothestaffinglevelsofothercomparableorganizations

offeringsimilarservices?感谢阅读25.AreHRneedsandprogramsaccountedforintheorganization’sbudgeting

process?感谢阅读26.DoestheorganizationmakeplansforensuringthatHR’sfutureneedsaremet?感谢阅读27.Onascaleofonetoseven(sevenbeingthehighestandfourbeingadequate),

howwouldtheHumanResourcesteamratetheoveralleffectivenessand

structureofyourHumanResourcesdepartment?精品文档放心下载28.Onthesameone-to-sevenscale,howdoyouthinkotherdepartmentheads

wouldratetheoveralleffectivenessandstructureoftheHRdepartment?精品文档放心下载Onthesameone-to-sevenscale,howdoyouthinktheemployeeswouldratethe

overalleffectivenessandstructureoftheHRdepartment?感谢阅读ExplanationofDepartmentOrganizationQuestionnaire谢谢阅读Foreachofthe11categories,theSelf-Auditquestionsaredesignedtorate感谢阅读howwelltheHRdepartmentachievesthepurposeofthecategorydefinitionstatedat

thetopofthequestionnaire:IstheHRdepartmentstructured,organizedandequipped

toprovideoverallstrategy,directionandeffectivemanagementoftheorganization’s

humanresourcesfunctiontoaccomplishtheorganization’sobjectives?精品文档放心下载Questionsonethroughnineexplorehowdepartmentleadersachieveorganization

objectives,arepartofmanagement’sstrategicplanningeffortandassistinmaking

decisionsthataffectbottom-lineresults.ThesequestionsbothhelpensurethatHR’s

effortsareinaccordwithcustomerneedsandsuggestwaysHRteamscantakethe

leadinhelpingcustomersgetthemostoutoftheorganization’shumanresources.

Questions10through26addresscommunicatingdepartmentfunctionsandservices

toallcustomers,staffobjectivesandinternalrelationships,staff’sdualroleasinternal

consultantstomanagementandcounselorstoemployees,staffcompetenceand

flexibility,cross-training,balancingemployeeneedswithbusinessneedsanda

bottom-lineresultsorientation.感谢阅读Thecomponentsofquestion24alsorelatetostaffsize,structureandspanof

control.Industry-specificstandardsforstaffsizeareavailablefromavarietyof

professionalpublications,suchastheSaratogaInstitute’s"HREffectivenessSurvey"

andnationalandregionalstatisticscompiledbytheBureauofNationalAffairs

(BNA).Anysurveysthatrelatespecificallytoyourtypeoforganizationwillmake

thatbenchmarkmorecredible.精品文档放心下载Questions25and26addressresourcesandplanningtoensurethedeliveryof

requiredservices.精品文档放心下载HumanResourcesPlanning/OrganizationalDevelopmentQuestionnaire

Theprocessofidentifyingandprovidingwaystofulfilltheorganization’s

developmentalandhumanresourceneeds.感谢阅读1.Isthereonepositionaccountableforreviewingtheorganization’shuman

resourcesrequirements?感谢阅读2.Howisthisreviewcarriedout?谢谢阅读Formally/informally?(pleasedescribe)谢谢阅读3.Howoftenisthisanalysisupdated(e.g.,yearly,everytwoyears,threeyearsor

more)?谢谢阅读4.Doyourprojectedneedsincludethefollowingconsiderations?精品文档放心下载Availabilityofoutsideworkforcedemographics(age,sex,minorityclassification,

education,skillslevel,occupations,etc.)谢谢阅读Anticipatedchangedinyourorganizationstechnology,processes,products/services

andmarkets.感谢阅读Personnelneedsthesechangeswillrequire(e.g.newskills,education,knowledge

andabilities).感谢阅读5.Whichsourcesoutsidetheorganizationprovidethesedemographics?感谢阅读6.Whatsourceswithintheorganizationprovidedthisinformation?感谢阅读7.Towhomaretheseprojectionscommunicated?精品文档放心下载Howoften?Howfarintothefuture?8.IsthereonepositionaccountableforreviewingandassessingtheHR

department’sskills,education,interestsandneeds?精品文档放心下载9.Howisthisassessmentcarriedout(formallyorinformally)?(Pleasedescribe.)精品文档放心下载10.Howoftenisthisassessmentupdated(e.g.yearly,everytwoyears,threeor

moreyears)?谢谢阅读11.Towhomarethisassessmentandanyprojectionscommunicated?精品文档放心下载Howoften?Howfarintothefuture?12.Arethisassessmentandprojectionsusedfortraininganddevelopment?精品文档放心下载13.Arethisassessmentandprojections(workforcerequirements)usedforcareer

planning(matchingorganizationalandindividualskills,abilitiesandneeds)?谢谢阅读14.Isthereaformalcareerplanningprocessinplace?感谢阅读15.Isthereacareercounselingsystemtoidentifyindividualskills,interestsand

needs,andwhichoffersinplacementand/ordevelopmentalassistance?精品文档放心下载16.Arehigh-potentialemployeesidentifiedforkeypositions?感谢阅读Ifyes,isthereasuccessionplantotargethighpotentialemployees?感谢阅读17.Arehumanresourceprojections(i.e.,numbers,jobclassifications,skills,

knowledge,abilityandeducationlevels)identifiedintherecruitmentplan?谢谢阅读Howfarintothefuture?18.Ifthehumanresourcesplancallsforrestructuringordownsizing,arethere

strategiessettodealwithdisplacedemployees?精品文档放心下载Isoutplacementassistanceoffered?谢谢阅读Aretherestrategiestosupportremainingemployees?谢谢阅读19.Arethehumanresourcesprojectionsapartoftheorganization’sbudgeting

process?感谢阅读20.Doestheorganizationhaveplansforensuringitsdevelopmentandhuman

resourceneedsaremet?感谢阅读21.Onascaleofonetoseven(sevenbeinghighandfourbeingadequate),howdo

youthinktheHRstaffratesthehumanresourcesplanning/organizational

developmentprocess?精品文档放心下载22.Onthesameone-tosevenscale,howdoyouthinkotherdepartmentswould

ratethehumanresourcesplanningandorganizationaldevelopmentprocess

nowinplace?精品文档放心下载ExplanationofHumanResourcesPlanning/OrganizationalDevelopment

Questionnaire精品文档放心下载Affirmativeanswerstoallthequestionsinthissectionmeansthe谢谢阅读organization’sdevelopmentandhumanresourceneedsarebeingmet.Theemphasisis

onconnectingorganizationaldevelopmentandworkforceneedprojectionswith

internalandexternalworkforceskills.感谢阅读Questionsonethroughsevendealwithinfluencesontheplanningprocess)

changingworkforce,marketsandcustomers,products,services,technology/skills

baseandidentificationofexternalsupply).谢谢阅读Questionseightthrough17dealwithinternalassessmentandavailabilityofthese

sameconsiderations:organizationaldevelopmentactivitiesinmanagement

development,training,careerandsuccessionplanningtosatisfyworkforcedemands

withintheorganizations.Iftheinternallaborsupplyisgreaterthantheneed,thenthe

tougherissuesofresourcereallocationhavetobeaddressed(questions18and19).

Humanresourcesplanningisparticularlyimportantforemerging,rapid-growthand

hightechbusinesses.Maturebusinessesinneedofnewproducts,services,markets,

acquisitionsordivestituresmustalsoplantoidentify,attractorreallocatethetalent

necessaryforrevitalizationandcontinuedcompetition.谢谢阅读Here’salittlepieceofinformationaboutthattechnologicalrevolution,aheadline

fromanarticlereportingonastudybyWorldwatchInstitutebackin1980:Micro

ElectronicsSeenProducingSweepingIndustrialChange.That’scertainlyoldnews

aboutthefuture,butthere’sareasontogobacktothisstorytoremindustheytoldus

whatwasgoingtohappen.Mostofusjustdidn’tpayattention.谢谢阅读RecruitmentandSelectionQuestionnaire谢谢阅读Theprocessprovidingtimelyrecruitment,selectionandplacementofhigh-谢谢阅读qualityemployeestosatisfytheorganization’sstaffingrequirements.谢谢阅读1.Isthereapolicyinplacestatingtheorganization’sphilosophyonrecruitment

andselection?谢谢阅读Doesthepolicycontainprocedurestoguidemanagersthroughtherecruitmentand

selectionprocessanddescribehowtogethelp?谢谢阅读2.Isthereonepositionwithintheorganizationaccountableforoverseeingand

coordinatingrecruitmentandplacement?精品文档放心下载RECRUITMENT3.Isthereaformalprocessinplaceforidentifyingjobvacancies?感谢阅读4.Brieflydescribetheprocessfromneedsidentificationthroughfinalapproval

authorization.感谢阅读5.Isrecruitmentdoneproactivelyfromaplanningmode(i.e.,projected

workforceplan)aswellasreactivelytoimmediatereplacementandnewjob

openings?精品文档放心下载Isrecruitmentlinkedtohumanresourcesplanning(projectedworkforce

requirements)?谢谢阅读6.Isajobanalysisconductedforeachposition?感谢阅读Doesthejobanalysisaccompanythehiringauthorization?

Doesthejobanalysisaccuratelyidentifythekeyobjectivesandresponsibilitiesof

theposition?感谢阅读Doesthejobanalysisaccuratelyidentifytheessential‘cando’skillsneeded(i.e.,

skills,abilities,knowledge,educationandexperience)?谢谢阅读Doesthejobanalysisaccuratelyidentifytheessential‘willdo’skillsneeded(e.g.,

leadership,interpersonal,entrepreneurial,communicationandgoodattitude)?感谢阅读7.Isconsiderationgiventointernalcandidatesforallorsomejobopenings

beforeoutsiderecruitmentbegins?谢谢阅读Ifsomepositionsaredeterminedtobefilledfromwithin,howisthisdetermination

made?精品文档放心下载8.Isthereaformaljobpostingprocedureinplace?精品文档放心下载Ifso,doesthejobpostingcontainthejobobjectives,needsandrequirementscited

inthejobanalysis(#6above)?谢谢阅读9.Arerecruitmentstrategies(methodstoobtainqualifiedcandidates)setbefore

activerecruitmentbegins?谢谢阅读Whoparticipatesinthestrategydevelopment?感谢阅读Doesthisstrategyincludeaffirmativeactionanddiversityneeds?谢谢阅读10.Whatkindofrecruitingsourcesdoesyourorganizationuseandforwhatpositions:

Newspapersources?感谢阅读Professionaljournals/periodicals?Collegerecruiting?感谢阅读Specialeventsrecruitment(e.g.,jobfairsandexpos)?

Communityreferralagencies(e.g.,stateemploymentandtrainingoffices)?

"Quasi-search"methods(e.g.,hourlyratepaidtorecruitingprofessionalsfor

targetingcandidatesourcingoruseofprofessionalcandidateresearchers)?

Employeereferral?精品文档放心下载Internalcomputerizedapplicantdatabase?Professionalnetworking(e.g.,associations)?

Directmailrecruitment?谢谢阅读Personalnetworks(e.g.,localcompetitors,customers,suppliers,outplacement

firmsorindustryresearch)?谢谢阅读Ifso,pleasegiveexamples:感谢阅读11.Doesyourorganizationmeasuretheeffectivenessaswellasthecostsofthese

recruitingsources?感谢阅读12.Towhomaretheseperformancemeasuresandrecruitingcostscommunicated?谢谢阅读SELECTION13.DoestheHRdepartmentperformallinitialscreeningofcandidates?谢谢阅读14.Arecandidatetelephoneinterviews,teleconferencingorvideoscreening

conductedbeforepersonalinterviews?精品文档放心下载15.Howmanycandidatesaretypicallyinterviewedbeforefillingapositionandat

whatlevels?精品文档放心下载16.Whoparticipatesintheinterviewandatwhatintervals?精品文档放心下载Howmanypeoplearetypicallyinvolvedintheinterviewingprocess?

Arepanelinterviewsused?精品文档放心下载Whomakesthefinalhiringdecision?感谢阅读17.Arehiringmanagerstrainedinobjectiveselection(e.g.,interviewing

techniques,position-relatedquestionsandlegalimplications)?精品文档放心下载18.Arereferencechecksconductedonallcandidates?

Whoperformsthereferencechecks?精品文档放心下载19.Aretestsorpersonalityprofilesusedintheselectionprocess?

Aretheyprofessionallyvalidated?感谢阅读20.Aredrugtestsadministeredtoallnewemployeesasaconditionforhire?精品文档放心下载21.Doestheorganizationcomparethenumberofjobopeningsandworkforce

projectionswiththeHRdepartment’srecruitmentandselectioncapacity?感谢阅读Arepeakandlowhiringcyclesidentified?感谢阅读22.Hastheorganizationexaminedorevaluatedanyofthefollowingalternatives

tosatisfyingworkforcerequirements:谢谢阅读Projectorcontractoutsourcing?

Temporaryplacement?感谢阅读Internaltemporaryplacementpool?Part-timeemploymentandjobsharing?精品文档放心下载23.Areallemploymentcostsaccountedforintheorganization’sbudget?谢谢阅读24.Onascaleofonetoseven(sevenbeingthehighestandfourbeingadequate),

howdoyouthinktheHRteamwouldratetheeffectivenessoftherecruitment

andselectionprocess?感谢阅读25.Onthesameone-to-sevenscale,howdoyouthinkdepartmentswouldratethe

effectivenessoftherecruitmentandselectionprocess?精品文档放心下载ExplanationofRecruitmentandSelectionQuestionnaire精品文档放心下载ThepurposeoftheRecruitmentandSelectionquestionsistoimprovecritical精品文档放心下载staffingneedsinatimelymannerandwithqualitycandidates.精品文档放心下载Questionsthreethrough12examinehowthecompanyattractsjobcandidates.

Questiontendealswithfindingcandidates.Cost-benefitanalysesofallhiringsources

(questions11and12)willtellyouwheretoplaceyourrecruitingenergiesand

financialresources.精品文档放心下载Questionsontheselectionprocess(13to20)maybemoreimportantto

governmentagenciesandcontractorsbecauseofhighlyregulatedselectioncriteria,

affirmativeactionanddiversityimplications.Fiscalconstraintsandregional

preferencesmayalsorestrictgovernmentstaffingprofessionalstothemost

inexpensivesources,regardlessoftheirresults.谢谢阅读Whatmakesasuccessfulmanageristheabilitytoinfluencepositivebehaviorand

tohirethebesttalent.HRprofessionalcounseling,guidanceandtrainingoneffective

interviewingandselectionareessentialtohelpmanagersmaketherighthiring

decisions.Itisalsoessentialthattheselectioncriteriabeequallyandconsistently

appliedtoallapplicants.精品文档放心下载Companies’effortstoreduceboththeirworkforceandtheirfixedlaborcostshave

resultedinlesscostlywaystosatisfyworkforcerequirements.Theseinclude

outsourcingandtemporaryworkers,whichtransfercostsonavariablebasis.Thisis

whyManpower,Inc.hasbecomethelargestemployerintheU.S.today.Ifyour

organizationusesthesemethods,beawareofpossiblelong-termqualityproblems

resultingfromreducedcommitmentandlackofcompanypride.感谢阅读CompensationQuestionnaire感谢阅读Asystemofevaluatingjobsandcompensatingemployeestoensurethatthe精品文档放心下载organizationattracts,retainsandmotivatesemployeestoaccomplishorganizational

objectives.精品文档放心下载1.Doestheorganizationhaveapolicyclearlystatingitspositiononemployee

compensation?谢谢阅读Isthispolicylinkedtotheorganization’smanagementphilosophyoncompensating

employees,anddoesitreinforcethevaluesoftheorganization?

Istheorganization’scompensationphilosophyclearlycommunicatedtoall

employees?精品文档放心下载Isitclearlysupportedandmonitoredbymanagement?谢谢阅读2.Doesthecompensationpolicycontainprocedurestoguidemanagersonhow

toimplementthecompensationsystem?精品文档放心下载3.Isthereonepositionwithintheorganizationaccountableforoverseeingand

coordinatingallcompensation-relatedactivities(jobevaluation,job

classifications,jobdescriptions,salaryadministration,performanceappraisal

andcompliancewithallgovernmentalpayregulations,includingFSLA,ADA,

compensabletimeandEEOregulations)?感谢阅读4.Isthereaprocessforkeepingtheorganizationawareofcompensationpaidfor

comparablejobfunctionsintheregion?精品文档放心下载Compensationpaidtocomparableexemptjobfunctionsnationwide?

Compensationpaidtocomparableexemptjobfunctionsindustry-wide?

Howfrequentlyaretheremarketstudiesperformed?精品文档放心下载5.Isyourpayplaninagreementwiththecompensationphilosophyofthe

organization?谢谢阅读Arepayrangeswideenoughsoasnottoforceverticalpaygrowth?

Arepayrangeswideenoughandproceduresavailabletorewardadditional

knowledge,skills,abilitiesandresponsibilitiesandencouragelateralcareergrowth?

Dotheintervalsbetweenrangesclearlydefinethedifferencesinpositionsassigned

tothosepayranges?感谢阅读Arepaydifferencesgreatenoughtoensurethatasubordinateisnotpaidmorethan

hisorhersupervisor,includingovertimepayments?谢谢阅读6.Arealljobsclassifiedusingaconsistentjobanalysis?感谢阅读7.Arealljobclassificationsreviewedforgenderandminorityequity?谢谢阅读Areallcomparablejobsreviewedforpossibleevidenceofuneventreatmentfor

femalesorminorities?谢谢阅读8.Doesyourorganizationhaveanemployeeperformanceappraisalsystem?感谢阅读Doestheperformanceappraisalestablishclearobjectives,expectationsand

performancemeasurementcriterialinkedtothatspecificjob?

Doestheperformanceappraisalprovideobjective,interactiveandmeaningful

feedbackonperformance?精品文档放心下载Doperformanceobjectivesclearlysupportdepartmentalandorganizational

objectives?谢谢阅读Aretheseobjectivesandmeasurementcriteriadiscussedwiththeindividualbeing

appraised?感谢阅读Dotheemployeeshaveclearanddirectcontrolovertheoutcomeoftheir

appraisals?感谢阅读Doperformanceappraisalsreflectanemployee’spositivebehavior,aswellas

results?精品文档放心下载Doperformanceappraisalsincludeawrittenplantoimproveemployees’

knowledgeandskills?感谢阅读Arepayplanslinkedtorewardsformeasuredperformance?感谢阅读Istheperformancerating/payadjustmentreviewedbysomeoneinapositionhigher

thanthatoftheraterbeforediscussionwiththeemployeeandimplementation?精品文档放心下载9.Doesyourorganizationhaveapay-for-performance(merit-based)system?精品文档放心下载Doesitworkasintended,orisitatoolforcompensationadjustment?

Doesanoutstandingperformancemeritanoutstandingreward?谢谢阅读10.Arecompensationincreasesbudgetedthroughouttheorganizationandare

guidelinesfordistributionclearlycommunicated?精品文档放心下载Arerangesandlimitsclearlydefined(e.g.,payincrementslinkedtoperformance

measures)?精品文档放心下载Isdistributionofcompensationamongdepartmentsreviewedbymanagementfor

consistencyandequitybeforeawardingincreases?谢谢阅读11.Areotherperformancecompensationawards(resultssharing)appropriateand

inplace?谢谢阅读Profit-sharingawardsbasedonorganization-wideprofitability.

Specialrecognitionawards,e.g.,bonusesformeetingacombinationofresults

criteria,includingdepartmentcontributionperformance,majorproductivityincreases,

salesandprofitincreases,andcostsavings.谢谢阅读Grouporteamproductivitybasedonteamperformanceanddistributedbyteam

members.谢谢阅读Gain-sharingawardsbasedonlocalperformance.精品文档放心下载Aspecialpay-for-knowledgesystem,e.g.,paymentforincreaseddevelopmentof

employeeknowledge,skills,abilitiesand/orresponsibility(allowingabroaderjob

designwithoutchangingassignments).感谢阅读15.Doesyourorganizationhavethecapacityforacompensationstrategyto

attract,retainandmotivateemployees?感谢阅读16.Arecompensationadministrationcostsincludedinthebudget?精品文档放心下载17.Onascaleofonetoseven(sevenbeinghighestandfourbeingadequate),how

doyouthinktheHumanResourcesdepartmentwouldratetheeffectivenessof

thecompensationsystem?谢谢阅读18.Onthesameone-to-sevenscale,howdoyouthinkyourinternalclients(other

departmentsandemployees)wouldratetheeffectivenessofthecompensation

system?谢谢阅读ExplanationofCompensationQuestionnaire精品文档放心下载Itisimportantfortheorganizationtodistributeaclearpolicystatementonits精品文档放心下载compensationphilosophytoitsemployees.Guidelinesareimportanttoensure

consistencyandequityintherewardsystems.Compensationisprobablythemost

objectiveaspectofHRmanagement.Youshouldbeawareofthiswhenscoring

questionsonethroughseven.感谢阅读Compensationmethodscanhelpmotivatethefulfillmentoforganizational

objectives.Forthisreason,compensationexpertsreceivehigherpaythanotherHR

professionals.Majorconsultingfirmsspecializeinthisareabecausecompensation

affectstheorganization’sbottomline.精品文档放心下载Ifcompensationalonedroveperformance,companieswithbigpayrollswould

alwaysbethemostprofitable,butthatisn’tthecase.Infact,eliminatinghigherpaid

positionsisthetrend.Compensationprogramsshouldmotivateandrewardpeoplefor

accomplishingorganizationalobjectives.精品文档放心下载Companiesneedtofindnewwaystorewardindividual,teamandothergroup

performance.Rewardsystemsshouldtakeintoconsiderationself-directedwork

teams,cross-functionalproblem-solvingteams,matrixmanagement,takingonadded

workresponsibilitiesandmorerisktaking.Iftheorganizationwantsacloser精品文档放心下载correlationbetweencompensationandqualitywork,thentherecognitionofteam

performanceiscritical.Questionseightthrough11dealwiththeseincentiveissues.谢谢阅读EmployeeBenefitsQuestionnaire谢谢阅读Programsbywhichemployeesreceivenoncashcompensationtoensurethat精品文档放心下载theorganizationattracts,retainsandmotivatesemployeestoaccomplishorganization

objectives.谢谢阅读1.Doestheorganizationhaveaclearpolicyregardingemployeebenefits?精品文档放心下载2.Isthereonepositionwithintheorganizationaccountableforfairlyand

consistentlyimplementingemployeebenefitprogramsandensuring

compliancewithgovernmentalregulations,suchasERISA,COBRA,EEO

andtheFamilyandMedicalLeaveAct?谢谢阅读3.Istheorganizationcurrentoncompetitiveemployeebenefitpractices,suchas

childcare,flextime,jobsharing,vacation/sicktime,time-offprovisionsand

healthplanalternatives?感谢阅读HEALTHCARECOSTCONTAINMENT感谢阅读4.Isthereaprocessinplacetocontainmedicalcostswhileofferingquality

healthcaretoemployees?精品文档放心下载5.Doyouperiodicallygaugeemployeesatisfactionwiththebenefitplaninterms

ofcustomerservice,timeliness,claimmanagementandaccuracy?谢谢阅读6.Ifemployeedissatisfactionishighorcostsareoutofcontrolor

noncompetitive,doyouputyourbenefitplansouttobid?精品文档放心下载Howoftendoesthisoccur?感谢阅读7.Doesyourmedicalcostcontainmentreviewcoverthefollowing:精品文档放心下载A.Haveyouanalyzedbothofthefollowingalternativehealthcare

programsfortheircostcontainmentprocesses,includingservices

offered,accessibility,qualityofcareandcost?谢谢阅读HEALTHMAINTENANCEORGANIZATONS(HMOS):

Whatareenrollmentnumbersforthepastthreeyears.(Rapidenrollmentratesma

resultinpoorerservice.)感谢阅读IstheHMOaccreditedbytheNationalCommitteeforQualityAssurance(NCQA)?

Wereanyconditionsattachedtotheaccreditation?精品文档放心下载WhatisthepublicperceptionoftheHMO(hasitreceivedbadpress)?

HaveorganizationssimilartoyoursfaredwellunderthisHMO?(Askforalistof

clientsandcallsomeofthem.)精品文档放心下载Whataretheexclusionsorlimitationsonprocedures,suchastransplants,

rehabilitativeproceduresandmentalandnervousdisorders?

PREFERREDPROVIDEDORGANIZATIONS(PPOS):

InadditiontoallthequestionsforHMOsabove,whatistheratioofnetworkvs.

non-networkcharges?感谢阅读Doemployeesacceptthenetworkdoctors?感谢阅读B.HasHRreviewedthefollowingadministrativecontrols:谢谢阅读In-housecompanydataonpremiumspaidandclaimsprocessed?谢谢阅读Retentionprovisionsofcarriers,suchasrebatesorfavorablerate

considerationforre