无陪儿童服务-情景对话申请方式

Special

Passengers

Service

特殊旅客

UMService——ScenarioDialogue1(

ApplicantionMethod）

无陪儿童服务之情景对话1（申请方式）S:

Good

morning.

May

I

help

you?P:

Hello.

I'dliketoknowyour

unaccompanied

minors'

services.

Myson

is

going

to

travel

alone.S:

Certainly.

Children

who

are

olderthan5butyoungerthan12onthedayofaircarriage,travelingalonewithout

guardiansover18years

are

calledunaccompanied

minors.

Our

service

aims

attransporting

them

safely

to

the

destination.P:

Who

will

take

care

of

them?Situation1Alittleboywill

travel

by

air

alone

forthe

first

time.Thegroundstaffis

introducing

unaccompanied

minors

services

tohisfather.(P:

PassengerS:Ground

staff)S

:

One

ground

attendant

will

be

responsible

for

unaccompanied

minor

duringthe

whole

journey

before

boardingandafterlandingtill

theirguardians

come

to

pick

them

up.Duringtheflight,our

fight

attendantswill

take

care

ofthem

in

the

cabin.P:

Is

the

procedure

of

applying

for

this

service

complicated?S:

Not

very.

Beforetheflight,Passengersneedtodotwothings.Firstly,theyshouldpurchasetheticketattheticketofficeoftheairlineoranairticketagentauthorizedbytheairlinemorethan3-7daysinadvance.S:Secondly,theyneedtoapplyfortheUMservicebyanyapplicationmethods,suchas:telephoneapplication,servicecounterapplication,onlineapplication,etc.P:OK,thenwhattodonextwhenwearriveattheairport?S:Aftersuccessfulapplication,parents/guardiansshouldtaketheirchildrentocompletetherelevantproceduresattheregistrationcounter,andfillintheapplicationformand

register

children'

spersonal

information.P:

All

right.

Thank

you.S：早上好，有什么我可以效劳的？P：你好，我想了解一下贵公司的无人陪伴儿童服务。我儿子可能需要独自搭乘飞机。S：当然可以。乘机当日5岁至12岁且身边没有超过18岁的监护人陪同独自搭乘飞机的孩子，我们称为无成人陪伴儿童。我们提供的服务就是为了把他们安全运输到目的地。P：那么谁来照顾他们？S：在飞机登机前和降落后，无人陪伴儿童旅客由地面工作人员全程负责，直至将他们送至监护人处。在飞行过程中，客舱乘务员会照顾他们。P：申请这项服务的手续复杂吗？S：很简单。在飞机起飞前，乘客需要做两件事。首先，提前3-7天到航空公司售票处或航空公司授权的机票代理商处购票。其次，通过电话申请、服务柜台申请、在线申请等任一申请方式申请这项服务，P：好的，那我们到机场后下一步怎么办？S：申请成功后，家长或监护人带孩子到登机柜台办理相关手续，填写申请表，登记孩子的个人信息。P：知道了。谢谢。情景1：

一个小男孩将独自搭乘飞机，地面工作人员正在向他的父亲介绍无人陪伴儿童服务的内容。(P：乘客S：地面服务人员)1.Children

who

are

olderthan5butyoungerthan12onthedayofaircarriage,travelingalonewithout

guardiansover18years

are

calledunaccompanied

minors.

无成人陪伴儿童旅客指航空运输开始之日年龄满5周岁但不满12周岁，无18周岁以上成人陪伴单独乘机的儿童旅客。要点解析重要词汇和表达方式

guardian监护人、保护者accompanyv.陪同；陪伴；伴随；加上否定前缀un,unaccompanied表示无人陪伴的minoradj.较小的；次要的；n.未成年人;辅修科目unaccompanied

minors无成人陪伴儿童2.Theground

attendant

will

be

responsible

for

unaccompanied

minor

duringthe

whole

journey

before

boardingandafterlandingutill

theirguardians

come

topick

them

up.地面服务人员会在整个旅途的登机前和落地后负责照顾无人陪伴儿童，直到他们的监护人接到为止。要点解析重要词汇和表达方式be

responsible

for负责；同义词：beinchargeofboardingv.上（船、车或飞机）(board的现在分词);登机landingn.登陆，着陆;终点;登陆处;楼梯的过渡平台v.（使）登陆（land的现在分词）pickupv.捡起;接载;学会;逮捕3.Beforetheflight,Passengerneedtodotwothings.Firstly,theyshouldpurchasetheticketattheticketofficeoftheairlineoranairticketagentauthorizedbytheairlinemorethan3-7daysinadvance.Secondly,theyneedtoapplyfortheUMservicebyanyapplicationmethods,suchas:telephoneapplication,servicecounterapplication,onlineapplication,etc.在航班起飞前，乘客需要办理两件事情：一是提前3-7天到航空公司所属售票处或航空公司授权的机票代理点购买机票。二是通过电话申请、服务柜台申请、网上申请等任意方式申请无陪儿童服务。要点解析

purchasev.购买;采购;换得;同义词：buy;purchasetheticket购买机票authorizedadj.权威认可的，审定的，经授权的v.授权，批准，委托(authorize的过去式和过去分词)inadvance在前头;预先，事先;提前;先期applyv.运用;申请；适用;适用;常与for组成固定搭配applicationn.适用，应用，运用;申请，请求methodn.方法;条理applicationmethod申请方法、方式重要词汇和表达方式ReferenceMaterials李瑛、战海林、孙卓夫编著，《民航地勤英语》，航空工业出版社，2020蒋焕新编著，《民航地勤服务英语》，科