城市轨道交通客服英语PPT完整全套教学课件

SubwayEnglishUnit1IntroductiontoCityRailServiceLearningObjectivesObjectives:Inthisunit,youwill:learndifferentkindsofurbanrailtransit;learnaboutthemetrosystemsintheworld,ChinaandGuangzhou;learnsomeusefulexpressionsfortalkingaboutsubwaytrips;enhanceyourpresentationskillbyworkingoutapresentationonworld’smetrosystems.MajorcontentsMetroSystemGuangzhouMetroaskingforthewaytoPazhouStationtalkingaboutone’sexperienceinthesubwayWorkingroupsandcollectinformationonmetrosystemsindifferentcountriesandregions.Thenmakeapresentation.SpeakingListeningReading

WarmUp:1. CanyoumatchtheEnglishtermsfordifferentkindsofurbanrailtransitwiththecorrespondingpicture?

a.streetcarb.subwayc.maglevtrain

d.lightrail

Reading:MetroSystemArapidtransit,underground,subway,tube,ormetrosystemisarailway—usuallyinanurbanarea—withhighpassengercapacitiesandfrequencyofservice.Metroisthemostcommontermforundergroundrapidtransitsystemsusedbynon-nativeEnglishspeakers.Theterm"subway"isusedinmanyAmericansystemsaswellasinGlasgowandToronto.ThesysteminLondonusestheterms"underground"and"tube".SystemsinGermanyarecalled"U-Bahn",whichstandsfor"Untergrundbahn"(undergroundtrack).ManysystemsinEastandSoutheastAsiasuchasTaipeiandSingaporearecalledMRTwhichstandsforMassRapidTransit.MetroSystem

AsofMarch2018,212citiesintheworldhavebuiltrapidtransitsystems.ThebusiestrapidtransitsystemsintheworldbyannualridershiparetheTokyosubwaysystem,theSeoulMetropolitanSubway,theMoscowMetro,theBeijingSubway,theShanghaiMetro,theShenzhenMetro,theGuangzhouMetro,theNewYorkCitySubway,theMexicoCityMetro,theParisMétro,theHongKongMTRandtheSingaporeMRT.Amongtheworld’smetrosystems,theLondonUndergroundistheworld’soldestundergroundsystem;theNewYorkCitySubwayistheworld'slargestrapidtransitsystembynumberofmetrostations,at472;theShanghaiMetroisthelongestmetrosystembyroutelength.Comparedtoothermodesoftransport,rapidtransithasagoodsafetyrecord,withfewaccidents.Railtransportissubjecttostrictsafetyregulations,withrequirementsforprocedureandmaintenancetominimizerisk.Therapidtransitsystemallowshighercapacitywithlesslanduse,lessenvironmentalimpact,andalowercost.Elevatedorundergroundsystemsincitycentersallowthetransportofpeoplewithoutoccupyingexpensiveland,andpermitthecitytodevelopcompactlywithoutphysicalbarriers.China

hasthelargestnumberof

rapidtransitsystemsintheworld

at31,withover4,500

kmoflinesandisresponsibleformostoftheworld'srapidtransitexpansioninthepastdecade.MetroSystemTask1.Givebriefanswerstothefollowingquestions.Whatarethetwofeaturesofmetrosystems?Highpassengercapacitiesandfrequencyofservice.2.HowdotheBritishcallametrosystem?

"underground"or"tube".3.HowmanymetrosystemsinChinaareamongthetoptwelvebusiestmetrosystemsintheworld?Five.Theyare:theBeijingSubway,theShanghaiMetro,theShenzhenMetro,theGuangzhouMetro,andtheHongKongMTR.4.Whatarethebenefitsofrapidtransitsystem?

Itsbenefitsincludelesslandoccupation,lessenvironmentalimpact,andalowercost.5.HasChinabeenexpandingitsconstructionofmetrosystemsoverthepastdecade?Yes.Chinaisresponsibleformostoftheworld'srapidtransitexpansioninthepastdecade.Task2.DiscussionTalktoyourpartner.Youmayaskhim/herthefollowingquestions:Doyouoftentakethesubway?Whichsubwaystationisnearesttoyourhome?Haveyouevertraveledbymetroinothercities?Howdoyoulikethemetrosysteminothercities?SectionIII:Dialogues.Inthissection,youwillheartwodialogues.Indialogue1,youwilllearntogiveinstructionontakingthesubway.Indialogue2,youwilllearntotalkaboutexperienceofsubwaytrips.Dialogue1Task1:Listenandsupplythemissingwords.Thenlistenandrepeat.Situation:DaisyhasjustenteredPanyuSquareStationandsheisnowattheCustomerServiceCenter,askingforthewaytoPazhouStationDaisy:Excuseme,couldyoupleasetellmehowtogettoPazhouStationfromhere?Conductor:Surefirstyou'llhavetobuyaticketto___________(1)onthesubway.ThePazhouStationisonline8,soyou'llhaveto___________(2).Itshouldcostyou8yuan.ride transferDaisy:AndafterIbuytheticket,whereshouldIgo?Conductor:Firstyoutaketheline3trainfromhere,andthenyou'llhavetotransfertoline8atKecun,whichisan_______________(3).Afteryoutransfer,taketheline8trainwhichis___________________(4)WanshengweiStation.Daisy:SoItakeline3andgetoffatKecun.ThenItransfertoLine8and_________________(5)PazhouStation.Conductor:Yes.Thatisright.Daisy:Thankyouverymuch.Conductor:Itisapleasure.interchangestationheadingtowardsgetoffatTask2：SupposeyouandyourpartnerarenowinHanxichanglongStationofGuangzhouMetro.YourpartnerneedstogotoMartyrs'ParkStation(orZumiaoStation).Youtellhim/herhowtogettothatstation.Dialogue2Listentothedialogueanddecidewhetherthesesentencesare“right”or“wrong”.Ifthereisnotenoughinformationtochoose“right”or“wrong”,choose“Notmentioned”.Situation:Maryhasjustmadeasubwaytrip.SheisnowtalkingaboutherexperienceinthesubwaywithherfriendRobin.1.Maryenjoyedherselfduringthesubwaytrip.RightB.WrongC.Notmentioned2.Marywentintothetrainallonherown.A.RightB.WrongC.Notmentioned3.Marywasluckytofindaseatinthetrain.A.RightB.WrongC.Notmentioned4.MarygotoffattheBridgeStationasshehadplanned.A.RightB.WrongC.NotmentionedABBBSectionIV:Speaking.Task1WorkingroupsandcollectinformationonmetrosystemsindifferentcountriesandregionslikeAmerica,Britain,Taipei,HongKong,etc.Eachgroupwillmakeapresentationononecountry,region,orcity’smetrosysteminEnglish.Usefulexpressions１.WhatarethedifferencesbetweenGuangzhouMetroandthatofyourcountry?广州地铁和你们国家的地铁有什么区别?２.Guangzhou'smetrosystemwasfirstbuiltin...广州地铁始建于３.DoyouknowhowmanylinesGuangzhouMetrohavebeeninoperationcurrently?你知道广州地铁现在有几条线在运营吗?４.Haveyouriddendifferentsubwaysystemsindifferentcountries,orcities?Howdoyoulikethem?你乘坐过不同国家或城市的地铁吗?你感觉其他国家或城市的地铁怎么样?５.Doyouknowwhichcityhasthelongestmetrosystem?你知道哪个城市的地铁线路最长吗?６.DoyouknowwhatisspecialaboutLondon'smetrosystem?你知道伦敦地铁的特别之处吗?７.WhatdoyouthinkofGuangzhou'smetrosystem?你怎么看广州的地铁?Task2Talkwithyourpartneraboutyourexperienceintakingsubways,sharewitheachotherfunnystorieswhichhappenedduringyoursubwaytrips.ExtendedExercisesⅠ.Workingroups.Goonline,searchforinformationandfillintheblankswithacity’sorcountry’sname:1.______________hadtheearliestundergroundrailwaysystemintheworld.2.The_______SubwaywasrankedbyWorldwideRapidTransitDataasthe"World'sSafestRapidTransitNetwork"in2015.3.______________Subwayrunsfor24hoursaday.4.Theworld’slongestmetrosystemisin________________.LondonBeijingNewYorkShanghaiII.TranslatethefollowingEnglishsentencesintoChinese.轻轨一般是靠电提供动力，通常采用架空电线供电，但有时是由供电轨供电，也被称为第三轨。Lightrailisgenerallypoweredbyelectricity,usuallybymeansofoverheadwires,butsometimesbyaliverail,alsocalledthirdrail.地铁的建设需要耗费巨资，而且往往耗时数年。Theconstructionofanundergroundmetroisanexpensiveproject,oftencarriedoutoveranumberofyears.3.地铁的平均速度为36公里/小时。Themetrorunsatanaveragespeedof36km/h.4.在磁悬浮研究方面，德国和日本十分活跃。Japan

andGermanyareactiveinmaglevresearch.5.许多现代轻轨项目对部分旧的铁路网络，比如废弃的工业用铁路线路进行再利用。Manymodernlightrailprojectsre-usepartsofoldrailnetworks,

suchasabandoned

industrialraillines.Supplementaryreading

GuangzhouMetroTheGuangzhouMetroistherapidtransitsystemofthecityofGuangzhouinGuangdongProvinceofChina.Itisoperatedbythestate-ownedGuangzhouMetroCorporationandwasthefourthmetrosystemtobebuiltinmainlandChina,afterthoseofBeijing,TianjinandShanghai.PreparationofGuangzhouMetrodidnotstartuntilthe1980s,anditwasnotuntil1993thatconstructionofthefirstline,Line1,officiallybegan.Line1openedfouryearslaterin1997withfivestationsinoperation.Asof28December2019,GuangzhouMetrohas14linesinoperation,namelyLine1,Line2,Line3,Line4,Line5,Line6,Line7,Line8,Line9,Line13,Line14,Line21,GuangfoLine,andZhujiangNewTownAPMreachingboththeurbancoreandsurroundingsuburbs.GuangfoLineconnectsGuangzhouandFoshanandisthefirstmetrolinebetweentwocitiesinthecountry.DailyservicehoursofGuangzhouMetrostartat6:00amandendatmidnight,anddailyridershipaveragesover7million.GuangzhouMetrooperates271stations,and514.8km(319.9mi)oflines.Supplementaryreading

Extensivedevelopmentofthemetronetworkhasbeenplannedforthedecadeof2011–2020.WithconstructionstartedonLine10,Line11,Line12,Line18,Line21,Line22andextensionsofLine3,Line5,Line7intoShunde,Foshan,Line8,Line13,Line14.Totaloperationalcapacityisscheduledtoexceed600km(370mi)by2020.TheGuangzhouMetroisactivelyconstructingconnectionstoneighboringcities.FoshanisalreadyconnectedviatheGuangfoMetrowithconnectionsviaLine7andFoshanMetroLine2underconstruction.DongguancityisproposingconnectionswithGuangzhouMetroLine13andtheDongguanMetro.NeighboringHuizhoucityproposedin2016thatGuangzhouMetroLine16beextendedintoLongmenCounty,achievingtheintegrationofHuizhouandGuangzhou.Supplementaryreading

SummaryInthisunit,studentslearndifferentkindsofurbanrailtransit,andgettoknowalotaboutthemetrosystemsintheworld,ChinaandGuangzhou.Inthemeantime,theyalsopracticesomeusefulexpressionsfortalkingaboutsubwaytrips.Theirpresentationskillsareenhancedbyworkingoutapresentationonworld’smetrosystems.SubwayEnglish

Unit2

Entrance/ExitofMetroStation

LearningObjectivesInthisunit,youwill:befamiliarwithentrance/exitofmetrostation;knowdisabled-friendlyfacilities;

introducehowtousethefacilitiesofthemetroentrance.MajorcontentsGuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilitieslearnhowtousetheescalatorsafelyandrecommendthecorrectwaytotaketheescalator.asksthewaytotheentrance/exitofmetrostation.thestationstaffseestheproblemandprovideshelpimmediately.speakinglisteningreadingWarmUp:Whatarethey?AccessibilityGuideBarrier-freeStairliftmetroStationEntrance

Reading:GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilities

GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilitiesThesidewalkfortheblindisafacilitythatguidestheblindtotheirdestination.Usuallythesidewalkispavedwithtwokindsoftiles:bar-shapedtiles(toguidetheblindforward)anddottedtiles(toindicateaturn,endpointorservicepoint.)InGuangzhouMetro,brailledirectionboardsareprovidedattheentrance,exit,concourseandplatformfortheBlind.EveryfreespecialpassagewayisequippedwithaHelpButtonfortheblind,sothattheycancontactourstaffduly.

Reading:GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilities

InGuanzhouMetro,astairliftforwheelchairusersisusuallyavailableattheentranceorbetweentheplatformandconcourse.ItisoneoftheDisabled-Friendlyfacilities.InGuangzhouMetro,afewstationsprovidestairliftthatdeliverwheelchairusersbetweentheplatformandconcourse,whilemostofthereststationshaveaccessibleelevatorconnectingtheplatformandconcourse.Inaddition,somestationshavespecialelevatorsaccessiblefromtheexitsandentrancestotheconcourse,connectingthegroundandtheconcourse.(Extractedandadaptedfrom/ckfw/fwsszy/201912/t20191219_65915.htm)Reading:GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilitiesTask11.Whatisthesidewalk?2.Wherearebrailledirectionboards?

3.Wherecanwefindastairliftforwheelchairusers?

4.HowmanyDisabled-Friendlyfacilitiescanwelearnfromthepassage?Couldyoupleasetellusthenames?

Thesidewalkfortheblindisafacilitythatguidestheblindtotheirdestination.

Brailledirectionboardsareprovidedattheentrance,exit,concourseandplatformfortheBlind.Afewstationsprovidestairliftthatdeliverwheelchairusersbetweentheplatformandconcourse.Five.SidewalkfortheBlind,BrailleDirectionBoard,HelpButtonfortheBlind,Stairlift,AccessibleElevator.Reading:GuangzhouMetroProvidestheFollowingDisabled-FriendlyFacilitiesTask2.Discussion1.HowmanyDisabledfacilitiesofthemetroentrancedidyouseeinmetrostations?

2.Ifyougotoametrostation,howcanyouhelpablindperson?

Five.SidewalkfortheBlind,BrailleDirectionBoard,HelpButtonfortheBlind,Stairlift,AccessibleElevator.First,iftheyneedhelp,Icanguidethemdowntheelevator.Thentakehimtothemetrostationandaccompanythemtowaitforthevehicle.Second,wecanalsopressthebuttontoseekhelpfromthemetrostaffandletthemguidethemintothemetrostation.Listening

SectionIII:PassageListening.Inthissection,youwillheartwopassages.Inpassage1,youwilllearnhowtousetheescalatorsafely,andrecommendthecorrectwaytotaketheescalator.Inpassage2,youwilllearnhowtofindtheentranceofthemetro.Passage1Listenandsupplythemissingwords.Thenlistenandrepeat.Listening

Passage11.thedirection2.Steponandoff3.Donotrun5.Grabthehandrail4.whileonanescalator6.afirmgrip8.Checkfor9.sitonthesteps7.wheelchairs10.attheendof12.haveroomtoexit11.slideoffListening

Passage2Howcanyougotothemetrostation?Howdoyouknowit’sentrance/exitofmetrostation?Whatisthegeneralnumberofmetrostationentrances?Youcangettoyourstartingmetrostationbybusortaxi.Thereisawell-markedsignpostwithin200to500metersofthestation.Ametrostationusuallyhastwoormoreentrancesandexits,eachofwhichhasaclearsignwithbothChineseandEnglishdescriptiononit,includingthestationname,entrance/exitnumberandthelinenumber.

Ametrostationusuallyhastwoormoreentrancesandexits.Speaking

SectionIV:Speaking.Workinpairstomakedialoguesonthefollowingsituations.

Task1:Apassengerasksthewaytotheentrance/exitofmetrostation.

Task2:Apassengerholdingaboxtotaketheescalatorontheescalator.Suddenlyanemergencyhappens.Meanwhile,thestationstaffseesthemandprovideshelpimmediately.Speaking

UsefulexpressionsForPassengersAskwayExcuseme.Isthereanentranceofthemetrostationnearhere?Excuseme.Couldyoutellmethewaytotheentranceofthemetrostation?Excuseme.HowcanIgettotheentranceofthemetrostation,please?Excuseme,canyoutellmethewayto…Excuseme,wouldyoupleasetellmehowIcanget…Excuseme,canyoushowmethewayto…Excuseme,canyoutellmewhereis…Excuseme,willyoupleasetellmethewayto…Excuseme,whichlineshouldItaketogetto…Speaking

AskdistanceHowfarisitfromhere?HowcanIgetthere?GivedirectionsTheentranceofthemetrostationisbetweenthefactoryandthehotel.It'snexttoTianhePark.It'sabouttenminutes'walk.It'sabout700metersfromhere.Walkalongtheroad,andturntotheleftatthethirdturning.Gostraightalongthisroad.Godown/aheadthisstreet.Turnright/leftatthefirstcorner/crossing/trafficlight.Youcantakemetroline1,andinterchangeatTIYUXILUStation.ThentakemetroLine3,andgetoffatDATANGStation.ExtendedExercise

Howtousebarrier-freestairlift?a)Thereisaninterphoneateachendoftheelevator.Pressthe“call”buttontotalkwiththestaffintheStationControlCenterforusingtheelevator;nevertouchthebuttonifyoudonotuseit.b)Approachtotheelevatorisnotallowedwhenthebuzzerringsandtheredsignallightison.c)Onlyonepassengeratatimeisallowed;bodyorwheelchairshouldnotgobeyondtheplatformandtrackduringuse.Donotoverloadit.d)Stopusingtheelevatorimmediatelyifanybarrierisfoundonthegeoderail,platformoratthefront.e)Donotusetheelevatorincaseoffire.f)Pleasedonottouchtheguiderailandanymechanicalparttoavoidaccident.ExtendedExercise

Howtofindtheentrance/exitofmetrostation?Youcangettoyourstartingmetrostationbybusortaxi.Thereisawell-markedsignpostwithin200to500metersofthestation.Followit,youwilleasilyfindanentrance.Ametrostationusuallyhastwoormoreentrancesandexits,eachofwhichhasaclearsignwithbothChineseandEnglishdescriptiononit,includingthestationname,entrance/exitnumberandthelinenumber.ExtendedExercise

1.Couldyoupleasetellmewherethenearestentranceofmetrostationis?2.WherecanwefindBrailleDirectionBoard?3.3.Thereisawell-markedsignpostwithin200to500metersofthestation.4.Ametrostationusuallyhastwoormoreentrancesandexits,eachofwhichhasaclearsignwithbothChineseandEnglishdescriptiononit,includingthestationname,entrance/exitnumberandthelinenumber.II.Translation.SubwayEnglishUnit3TicketOfficeLearningObjectivesBytheendofthisunit,youwillbeableto:*establishaglossaryofticketoffice；*introducehowtopurchaseandusedifferenttickettypes;*introducethepricingofticketfare.MajorcontentsTicketTypesofGuangzhouMetroRecommendationofdifferentsubwayticketsSubwayticketfareConsultationonticketpurchaseandusageMoneychangespeakinglisteningreadingWarmUp:Whatarethey?single-journeyticketTransportationSmartCard(YangChengTong)TVM(TicketVendingMachine)AutomaticGateMachine(AGM)Reading:TickettypesofGuangzhouSubwaysingle-journeyticketStored-valueCardQ1:Howtopurchaseit?Q2:Howtouseit?TransportationSmartCardQ1:Howmuchmoneyisstoredinthecards?Q2:Howtousethem?Q1:Wheretopurchaseorrechargeit?Q2:Wherecanitbeused?E-ticketQ1:Whatarethetypesofe-tickets?Q2:Howtouseit?Single-journeyticketTicketVendingMachine(TVM)AutomaticGateMachine(AGM)Howtopurchaseit?Howtouseit?readingHowtopurchasesingle-journeyticket?1.LocatetheTVM2.ChoosethestationonTVM3.Decidethenumberoftickets4.Payfortheticket5.GettheticketandthechangereadingHowtousesingle-journeytickets?Recallyourpersonalexperienceofusingthesingle-journeyticketsandtrytodescribeit.Howtousetransportationsmartcards?AutomaticGateMachine(AGM)MagneticareaTicketreclaimingslotreadingStored-valuecardsQ1:Howmuchmoneyisstoredinthecards?Q2:Howtousethem?readingTypesofTransportationSmartCardreadingTransportationSmartCardWheretopurchaseorrechargeit?Someconvenientstoreslike7-11.Customerservicecenter.TiantianLaundryreadingWherecanitbeused?TransportationSmartCardSomecitymerchants,zoos,restaurants,etc.Publictransportationin21surroundingcitieswithinGuangdong.Parkingmeter.readingListening&Speaking:

Dialogue1:Towhomwouldyourecommendthesetickets?single-journeyticketStored-valueCardTransportationSmartCardE-ticketDialogue2:SubwayticketfareCostoftheTransportationSmartCardFarediscounttobeenjoyedwiththesmartcardPricingofthemetrofareCNY70percardwithadepositofCNY20a40%discountforalljourneysbeyondthe15thrideusingthesamecardforeithermetroorbustripwithinonecalendarmonthFaresofGuangzhouMetrocurrentlyrangefromCNY2toCNY19.Ajourneyshorterthan4kmcostsCNY2;CNY1ischargedforevery4kmafter4km,every6kmafter12km,andevery8kmafter24km.ListeningTask1KeyVocabularyPurchaseofsingle-journeyticketsPurchaseofYangChengTongCardsPurchaseofstored-valuecardsUsageofsingle-journeytickets/YangChengTongCards/stored-valuecardsspeakingvalid;AutomaticVendingMachine;coin;note;changedeposit;refundable;bereturnedintact;discount;pricing;ticketfare;rangefrom…to…;charge

One-DayPass;Three-DayPass;withoutlimit;depositmagneticarea;beep;slot;reclaim(reclamation)ProcedureHowtobuysingle-tripticketsfromtheAVM?Howtousethesingle-tripticketontheAGM?speakingTask1a)ChoosethestationontheAVM'sscreen.b)Makesurehowmanyticketsyouwanttobuy.c)Payfortheticketaccordingtotheamountofthemoneyshownonthescreen.ThemachineonlyacceptsCNY5,CNY10andthecoinsofCNY1.d)Gettheticketandthechange.a)Forgettinginthesubway:Putthesingle-tripticketonthemagneticareaoftheAGMuntilyouhearabeepsound.Gothroughassoonasthedooropens.b)Forleavingthesubway:Insertthesingle-tripticketintotheticket-reclaimingslotoftheAGM.Gothroughoncethedooropens.Situation1:Apassengerasksaclerkattheticketofficeabouthowtobuyandusethesingle-journeyticket/YangChengTongCard/stored-valuecard/e-ticket.Pleaseofferhelp.Situation2:ApassengerapproachestheticketofficetogetchangeforherhundredYuanbill.Pleaseofferhelp.speakingMakingDialoguesPleaserefertotheusefulexpressionsattheendoftheunit.SummaryoftheUnitTickettypes;ticketfare;ticketpurchaseandusage;Ticketrecommendationtovariouspassengers;Moneychange.KeytoExtendedExercisesI.INSTRUCTIONMANUALHowtobuysingle-tripticketsfromtheAVM?a)ChoosethestationontheAVM'sscreen.b)Makesurehowmanyticketsyouwanttobuy.c)Payfortheticketaccordingtotheamountofthemoneyshownonthescreen.ThemachineonlyacceptsCNY5,CNY10andthecoinsofCNY1.d)Gettheticketandthechange.KeytoExtendedExercisesINSTRUCTIONMANUALHowtousethesingle-tripticketontheAGM?a) Forgettinginthesubway:Putthesingle-tripticketonthemagneticareaoftheAGMuntilyouhearabeepsound.Gothroughassoonasthedooropens.b) Forleavingthesubway:Insertthesingle-tripticketintotheticket-reclaimingslotoftheAGM.Gothroughoncethedooropens.I.INSTRUCTIONMANUALHowtouseYangChengTongCardtogetthroughtheAGM?Forgettingin/leavingthesubway:PuttheYangChengTongCardonthemagneticareaoftheAGMuntilyouhearabeepsound.Gothroughassoonasthedooropens.KeytoExtendedExercisesI.INSTRUCTIONMANUALHowtousemobilephonetogetthroughtheAGM?a)PassengerscangetthroughtheAGMbyscanningtheirmobilephoneswhichsupporte-paymentbyUnionPaycreditcardsb)PassengerscangetthroughtheAGMbyscanningtheirmobilephoneswhichareinstalledwithGuangzhouMetroOfficialAppaftersuccessfulregistrationandactivationoftheMetroPay.c)PassengerscangetthroughtheAGMbyscanningtheQRcodefortakingGuangzhouMetrogeneratedbyWeChatminiprogramoftheirmobilephone.KeytoExtendedExercisesTranslation1.单程票只限于购买当日有效。2.持有老年人优待卡的65周岁及以上的乘客可以免费乘坐地铁。Single-tripticketisonlyvalidonthedayofpurchase.HoldersoftheGuangzhouSeniorCitizenCardmayenjoyfreerideofthemetrowhentheyare65yearsoldormore.3.一日票每张20元，不设押金，首次进闸起24小时内可无限次乘坐地铁。4.羊城通可用于支付广州及周边21个地市的公共交通费，还可用于一些商铺，例如7-11便利店。TranslationOne-dayPassissoldat¥20foreachwithoutdeposit.Passengerscantakethemetrowithoutlimitin24hourssincethefirstentrancethroughtheAGM.YangChengTongCardcanbeusedtopayforthepublictransportationinGuangzhouand21surroundingcities.Itcanalsobeacceptedasapaymentmethodbysomeestablishments,suchas7-11conveniencestores.5.一个自然月内，持同一张羊城通卡乘坐公交和地铁次数累计15次后，从第16次开始乘坐公交或地铁均可享受票价6折优惠。TranslationWithinacalendarmonth,afterpassengershavetaken15busormetrotripsusingthesameYangChengTongcard,theymayenjoya40%discountforMetroridefromthe16thmetroorbustrip.TranslationfortheReadingPart

广州地铁票种类广州地铁票主要四种，单程票、储值票、交通智能卡和电子票。单程票持有者通常是游客，单程票于购买当日有效。乘客可在购买之时起30分钟内退票。以下是乘客在自助购票机上自行购票的方法：1）在购票机上选择前往的站点。2）选择购票数量。3)按照购票机屏幕显示的金额进行支付。购票机只接受5元、10元纸币和1元硬币。4）取单程票和零钱。储值票里存有一定金额。储值票分为一日票和三日票，里面分别有20元和50元。持卡人可以从首次进闸起24小时或72小时以内无限次乘坐地铁。交通智能卡是无接触式的、可充值的智能卡，常见的种类有羊城通、广佛通以及诸如羊城通学生卡、老年人优待证、残疾人乘车优惠证等提供折扣，甚至免费乘车凭证的智能卡。交通智能卡可用于支付广州及广东省内21个周边地市的地铁、公车、的士和轮渡。交通智能卡的支付功能也覆盖了一些商店、动物园、餐厅、停车咪表等领域。2018年，全国一卡通问世。截止目前，乘客可以持全国一卡通在国内275个城市畅行。乘客可以前往羊城通客服中心、天天洗衣店以及一些便利店，例如7-11，OK便利店进行交通智能卡的购买和充值服务。

现如今，随着科技的发展，乘客可以通过扫描带有闪付标识的银联信用卡，或扫描支持银联信用卡电子支付功能的手机获得电子票，通过自动闸机口。乘客也可以下载广州地铁官方APP，成功注册并激活地铁云卡之后刷手机搭乘地铁。

也许未来还会出现更为便捷的地铁票种类，让我们拭目以待。SubwayEnglishUnit4ConcourseLearningObjectivesInthissection,youwillbeableto:getfamiliarwiththefacilitiesattheconcourse;learnhowtousetheInformationBoardsandSigns;gettoknowworld'sfirst350km-per-hourdriverlessbullettraininChina.MajorcontentsOperationalGuidanceoftheFacilitiesattheConcourseWorld'sfirst350km-per-hourdriverlessbullettraingoesintoserviceinChinahowtoaskthewayatsubwaystationhowtoaskthestationoperatorforhelpintroducethefacilitiesattheconcourseofferinghelptopassengersatconcourseSpeakingListeningReading

WarmUp:Lookatthepicturesandtellwhatitisineachpicture.

a.asubwaymapb.asubwayelevatorc.aguidesign

d.anescalator

Reading:OperationalGuidanceoftheFacilitiesattheConcourse

Whenyouentertheconcourse,youshouldgetfamiliarwiththefacilitiesandsignsthere,andlearnhowtousethem.Thef