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2021CLARKCOUNTYSCHOOLDISTRICTMAINTENANCE&OPERATIONS
MASTERBRIEF(Updated:1/8/13)1MissionStatementsMaintenanceTheprimarymissionoftheCCSDMaintenanceDepartmentistomaintainthefacilitiesandphysicalplantsinsuchamannerastoensuretheclassroomenvironmentwillsupporttheeducationalgoalsofthedistrict(improvingstudentachievement)inaneffectiveandefficientmanner.OperationsOurmissionistoimprovestudentachievementandthelearningenvironmentinapositiveandproactivemanner.Wearecommittedtosharedvalues;achievingthehighestlevelofcustomersatisfactionwithemphasisonthecreationofpositivecommunicationwithalldepartments,schools,andcommunity.Utilizeenvironmentallyfriendlyproductswhileresearchingwaystoconservenaturalresourcestoprotecttheenvironment.Thesuccessofourmissionrequiresthededicationofallstaffbythecontinualre-assessingofbuildingneeds,staffing,training,products,andtechniquestomaintainindustrystandards.Grounds/LandscapingWecreateanaestheticallypleasingandsafeexternalenvironmentforstudents,staff,andthepublicwiththegoalofimprovingstudentachievement.Todothisweperformroutine,preventive,andrenovationLandscapingandGroundsworkfocusingonSafety,Efficiency,andEnvironmentalConservation.2
CCSDM&OMASTERBRIEFM&OObjectivesContinuousImprovement(ISO9001:2000)BetterTransparency/customerservice-HigherAccountability/Efficiency-Decentralization/maximizedwrenchtime3CCSDM&OMASTERBRIEFISO9001:2000CERTIFICATION“Ournewwayoflife:documentprocesses,setgoals,measureperformanceandconstantlylookforimprovements…〞Results:Focus/prioritizationofresourcesMoreefficiency/accountabilityCostsavingsBetterperformanceBettercustomerserviceMoresupport!(March2004/February2007/July2021/February2021)*NOTE:LastFYCCSDdiscontinuedISOduetofunding,howeverwecontinuetopracticeit.4BenchmarkingBestPractice/Comparisons–2021SchoolDistrictBenchmarkingcomparisonsincludethosefromBroward,SanDiegoandMiamiDade.ComparingCCSDtoBroward/SanDiego/MiamiDade,weareunderfundedbetween$0.67-$1.16persq/ftintheMaintenance/Groundsbudget.Medianaveragewouldequateto$31,647,767.00inunderfundingforCCSD.CCSDM&OMASTERBRIEF52021CouncilofGreatCitySchoolsCCSDM&OMASTERBRIEF6Accumulativefactorsaffectingmaintenance:Budgetcutshaveforcedustofocusmoreonreactiveandlessonpreventivemaintenance.CCSDM&OMASTERBRIEF7CCSDMAINTENANCEDEPARTMENT
MASTERBRIEF8CCSDM&OMASTERBRIEFChallenges392Sitestomaintain(357schools,35Administrative)7910SquaremilesofcoverageGeneralFunded(competingforclassroom$)&RECENTSTATEBUDGETCRISIS
34,656,531squarefeet(SF)ofbuildingspaceNewRanchoHS9
GaugingCustomerServiceCCSDM&OMASTERBRIEFCustomerservicetraining-allFTEs
CustomerServiceFeedbackformsNewworkordersystem
Decentralization10SUITEREQCCSDM&OMASTERBRIEFNeweasieruserinterfacetoMaximoWorkordersroutedquickly&correctlyStateoftheartscheduling/reportingMobile/SmartDevicecapabilityMeasurableKeyPerformanceIndicatorsNowincludessitefundedwork&TITLEIX11FocusedCustomerServiceCCSDM&OMASTERBRIEF-MobileMaintenanceVans(MMVs)-smallcrew(Carpenter, Electrician,Painter,Plumber,FlooringandSTA)andequipmenttrailer performingmaintenancesweepofnuisanceworkorders.Movesto newsiteeachweekortwo.{RIF–ReducedstaffonMMV5}-ZoneCrews–Decentralizecrewof14peopleperformingreactive maintenanceinasmallzoneof30-40olderschools.{RIF–Reduced staffinZone}Wearere-organizingtosupport4Zones(Four CornersofLVValley).12CCSDM&OMASTERBRIEFJeffersonYard
Temporary:NWZoneHubFSCSouth
SEZoneHub
CoreMaint.
CoreGroundsArvilleYard
Temporary:SWZoneHub
GroundsSWCheyenneYard
NE&NWGrounds
EquipmentOperatorsEasternYard
EquipmentRepair
BuildingEngineersFuture:CoreShopHubRussellYard
Asphalt&Fence
GroundsSE&E
RehabCrewFSCNorth@FoodServiceWarehouseNEZoneHub07/01/10–DoneWallaceYardPossibleExpansionSW
ZoneHubFuture:NWZoneHub@CentennialFuture:SWZoneHub80sites82sites88sites88
sites13CCSDM&OMASTERBRIEFCurrentMaintenanceStaffing453Full-timeemployeesin6departments,21shops(430w/oFSRR/FSRs)GENERALREPAIR(60)Carpentry(8)Paint(26)Roofing(11)Flooring(7)Glass(3)STA’s(5)EQUIPMENTREPAIR(69)AVR/CFI(22)IndustrialArts(10)OfficeMachines(13)Hardware/Locks(10)Clocks/Intercom(7)STA’s(7)MECHANICAL/ELECTRICAL(106)HVAC/Refrigeration(49)Electrical(21)Plumbing(19)EnergyMonitoringSystems(6)STA’s(9)PreventiveMaintenance(2)EXTERIOR/STRUCTURAL(26)Fabrication(9)FurnitureRepair(5)Asphalt/Concrete(2)Fence/Playground(3)STA’s(7)MMV(31)Zone(53)FSR/FSRR(23)–TransferredfromSPRS(BondFund)07/10BuildingEngineers/NightCrew(48)Office/Clerical(28)Administrative(9)14StaffingCCSDM&OMASTERBRIEFMaintenancehasapay-me-noworpay-me-more-latereffectDeferredmaintenanceleadstorequiredRENOVATION/BONDFUNDS!LackofPMresultsinexpensivecatastrophicfailuresatthemostinopportunetime.CurrentlyourCM(CorrectiveMaintenance)is81%,PM(PreventiveMaintenance)13%,andEM(EmergencyMaintenance)5%15StaffingCCSDM&OMASTERBRIEFAssociationofPhysicalPlantAdministrators(APPA):IndustryStandards -FTEsrecommendedforsfofspacemaintainedbycraft -Whatdesiredlevelofservicedowewant? -In1990wehad184FTEs(APPAsuggests349) -In2006wehad436FTEs(APPAsuggests1017) -In2021wehave489FTEs(APPAsuggests1197) -In2021wehave453FTEs(APPAsuggests1203) -In2021wehave456FTEs(APPAsuggests1222) -In2021wehave432FTEs(APPAsuggests1215) -In2021wehave430FTE’s(APPAsuggests1212)16CCSDM&OMASTERBRIEF
Sliding-*CCSD*17CCSDM&OMASTERBRIEFHVACstaffingindetail: -In2003wewereat65%ofAPPArecommendedstaffing -In2006wewereat88% -In2021wewereat83% -In2021wewereat88%-In2021weareat86% -In2021weareat84% -In2021weareat87%Ourbiggestdeficitsrightnowareincarpentryandpaint(13%and14%ofAPPArecommendedlevelsrespectively).((Ourlifecyclepaintprogramhasgonefrom10yrsto17yrsto14yrs))18CCSDM&OMASTERBRIEF19CCSDM&OMASTERBRIEF20CCSDM&OMASTERBRIEF21CCSDM&OMASTERBRIEF22CCSDM&OMASTERBRIEF
23Fallingbehindthegrowthcurve:
inthelast20yearswehavelostgroundtoourgrowthwithregardtostaffing…CCSDM&OMASTERBRIEF24CCSDM&OMASTERBRIEFIncreasingtheamountofsfeachemployeehastomaintainreducestheamountofPMtheyareabletoperform1990=9,982,962sf/184FTEs=54,255sf/FTE*APPA2006=29,088,216sf/436FTEs=66,716sf/FTERecommends2007=31,872,277sf/494FTEs=64,519sf/FTE28,5852021=34,244,524sf/489FTEs=70,030sf/FTEsf/FTE2021=34,399,727sf/453FTEs=75,938sf/FTE2021=34,927,142sf/456FTEs=76,595sf/FTE2021=34,731,872sf/424FTEs=81,915sf/FTE2021=34,656,531sf/430FTEs=80,597sf/FTEIncreasedPM=betterfunctioningandlongerlifeforequipmentwhichreducesemergencyrepairsandcreatesaspiralaffecttowardsimprovedreliabilityandclassroomenvironment!25CCSDM&OMASTERBRIEF26CCSDM&OMASTERBRIEFStaffing-Boiler/ChillerPreventiveMaintenance–summer/winteroff-seasonworkresultinginfeweremergencies.Limitedcapabilities-7chillertechs,6boilertechs.NewMaximow/osystemwillhelpprovesavingsandtargetreturnoninvestment.Runningtracksweremaintainedviacontract(afterprovingsavingsovernomaintenance7yrlifevs.15yr).
CUTin0927CCSDM&OMASTERBRIEFStaffing-InfraredThermography:Usingthermalcameratodetectelectricalproblems -1FTEInfraredThermographeronstaffnow -AskingforoneadditionalFTE -Otherapplicationsincluderoofing,plumbing,boilers, andotherequipment(friedfeline,gymfloorflood)28CCSDM&OMASTERBRIEFStaffing
Dieselfuelcleaning:Emergencygeneratorsarecycledonceeveryweek. Fuelinthetankssitsdormantandsolidsandmoisturedevelop compromisingfuelpumpsandothercomponents.Overthepastfewyearswehavehadatleast8fuelpumpfailures(roughly $20,000ofrepairs).Thecleaningprogramcostsroughly$1pergallonannually.Forless than$800/yearwecouldhaveavoidedtheserepairs(savingabout $19,200).29CCSDM&OMASTERBRIEF
WrenchTimeBytheMonth-NationalAverageshows35%isgood,bestinclassis65%PEAKIndustrialSolutions,LLCBeforeRIF2021-31%AfterRIF2021-24%Global2021-51%Currently–34%AVG2021December2021Feb2021Mar2021May2021Jan2021Apr2021June202130CCSDM&OMASTERBRIEFPriority1ResponseTime-BUDGETCUT/RIFhasaffectedourabilitytorespondtoworkordersinatimelymanner.01-Jul-08To21-Sep-08Priority1WorkOrders6.2%werenon-compliant01-Jul-09To21-Sep-09Priority1WorkOrders11.9%werenon-compliantToday,8.9%arenon-complianteventhoughPriority1workordersdecreasedby2.5%31CCSDM&OMASTERBRIEFBacklogBacklogworkeventuallybecomesdeferredworkwhicheventuallyrequiresbondmonies!CurrentBacklog
MaintOnly1YearOldBacklog
MaintOnlyLastYear’sBacklogwasat11,20432TODAYWAPPRWMATLINPRGAPPRCCSDM&OMASTERBRIEF
33CCSDM&OMASTERBRIEFOvertime(Paymenoworpaymemorelater)Reducedovertimelookslikeagoodthingonthesurface–butwhathappenstoalltheworkthatdoesn’tgetdone?Theansweristhatitbecomesdeferredworkthatiseithertakencareofbycapitalprojectsoritwaitsuntilitbecomesacatastrophicfailure.November2021November202134Operations35
CCSDM&OMASTERBRIEFOPERATIONSObjectives
NewQA/QCProgramtoensureaccountabilityforschoolcleanliness.
6testschoolpilotfor‘TeamCleaning’.-Improveourrecyclingprogram–reducesolidwasteby50%.36WhatyouDidn’tknowOperationsManages:District-widerecyclingprogram-savesover$1M/yrProvidescoverageand
assistanceatschoolpollingsitesforElectionsDeptProvidesPestManagementforpigeons,bees,and
rodents ProvideannualtrainingforP.A.C.E(ProvidesAssessmentforCareerand
Education)studentsandSkillsUSAprogramsPerformFireSprinklerFlowTest(quarterly),FireExtinguisherInspection,and
completeFireSprinklerRiserchecklist(monthly)
CCSDM&OMASTERBRIEF37OPERATIONSCURRENTSTAFFINGAdministration-2 PestControlSupervisor-1Office/Clerical-7 SeniorPestControlTechnicians-3SupportStaffTrainingSupervisor-1 PestControlTechnicians-2CustodialSupervisors-7 FloorCareSupervisor-1AssistantCustodialSupervisors-2 SeniorFloorCareTechnicians-2SupportStaffTrainers-2 FloorCareTechnicians–6HeadCustodianIII (HighSchools/Facilities)-38HeadCustodianII (Middle/HighSchools/Facilities)-66HeadCustodianI (ElementarySchools/Facilities)-212HeadCustodian (SpecialSchools)-3CustodialLeaders (High/AlternateSchools/Faci
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