精美素材大全课件

1.2.Empowered,KnowledgeableEmployeesLearningOrganizationReducedOverheadInformedEmployeesEfficient,EffectiveEmployeesCollaborationtoolsSelf-serviceapplicationsUniversalAccesstoInformationCorporateCommunicationsStreamlinedResourceManagementAdministrationElectronicSupportJustintimelearningExpertTriage.444.9%2.3%9.4%15.9%15.4%12.3%정보제공서비스부가통신서비스별매출액비중정보제공서비스온라인정보처리네트워크서비스인터넷접속및관리부가통신응용서비스기타서비스출처:정보통신부.5

eBizService&Solutions10%15%20%55%2004WebService&SolutioneBizConsultingSIService&SolutionNetworkIntegration.6

2004년1월솔루션부문매출액10,00020,000Solution(21,626)(18,122)(9,807)(7,984)(7,467)(10,266)(14,073)(7,810)ERPCRM/DWKMS/GWEDMSWCMSMailingCommunityB2BFAX(단위:만원).720022003200420052006(단위:백만원)5,0006,8005,5008,0006,5005,500ExtensionFrontendBackend

B2C/e-Community/CyberIRWebBusiness/e-Marketing

System(HW)/Network(LAN,WAN)Solutions/Applications경상이익

영업이익9,0005,0004,5007,500

2004년이익구조분석Product.82004

IT산업수출추이IT수출1009080706050403020100240200160120804001431월2월3월4월5월6월7월8월9월10월11월133154157147157154153171190186전체수출IT수출증감율(단위:억원)출처:정보통신부자료34.727.720.812.916.210.018.227.426.731.324.7.9

WebAgencyServiceDomainWebBuildingWebSolutionWebConsultingWebCIWebDesignWebapplicatione-BusinessConsultingMarketAnalysis.10e-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer협력업체및고객네트워크를통합,상호간의정보를공유하고협력을강화함으로써효율적인OrderFulfillment를수행하고고객니즈에신속하게대응e-BusinessValueChain.11eBizTotalServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutionMarketingeBusinessIntegratoreBizBuildingeBiztotalservice.12PACSERPCRMEIPMailingB2EmallIntegrationDevelopersWebServiceEnterpriseSolutionBusinessFields:SIDevelopment&Solutions.13고객Data의IntegrationEnterpriseCRMeCRMDataWarehousing/IntegrationWebLog

DataDataBaseTransaction

Data

CustomerProfile.14SMMUSIMUNIMUR&DMUeBizTotalService

eBizTotalService.15E-Mail문서EDMSGW자료실KMS2단계(시스템연동)ERP1단계(솔루션개발)CRMSCME-Planning

OfficeManagementSystem자산관리고객관리업무관리인력관리손익관리.16CustomerACustomerBCustomerCSupplierASupplierBSupplierC55%15%20%10%eBizConsultingeBizSolutionseBizIntegration

eBizSolutions&ServiceInternetAreaBSPAreaSIAreaNIArea.1755%15%20%10%eCRMWCMSIRM/PRMMailingMESCTIPABXIBS

NetworkIntegrationAutomationSystemEnterpriseNetworkCRM/DWEIP/EKPERP/SCMGW/KMS

SIconsultingSIdevelopmentSImanagement

WebconsultingWebdevelopmentWebmanagementNIAreaSIAreaWebSIArea

eBizSolutions&ServiceWebSIAreaSIAreaNIAreaSystemArea.18SIAreaNIAreaSolutionAreaSMAreaInternetAreaR&DAreaConsultingArea

SIBusinessArea

SIconsultingSIdevelopmentSImanagementN/WmanagementNewtechnologyNetworkIntegration-NetworkConsulting-NetworkIntegration-NetworkManagement.19CRMForecasting,OpportunityManagement,Configuration,Generation……Forecasting,CustomerCareSpareManagement………ForecastingPersonalizationCampaignManagementMarketingEncyclopediaERPCMSSCMEIPeStrategy

Solution&Service-SIDevelopment&SolutionsMarketingSalesServices.20InternetAreaBSPAreaSIAreaNIArea55%15%20%10%

eBizSolutions&ServiceConsultingforeBizeStrategyConsulting.eManagementConsultingeBusinessRestructureConsultinge-CRM,e-MarketingConsultinge-Solution/e-Infra/e-InfraSIconsulting&managementNetworkIntegration/AutomationSystemITdevelopment&management

.21SCMCRMe-SupplychainManagemente-CustomerRelationshipManagementE-biztransformationSystem-고객정보,고객관계는전략적자산-다양한채널을통합한고객서비스제공-파트너와의협력은전략적자산-SupplyChain를활용한경쟁우위확보ERP/EIP

e-BusinessPerspective.22템플턴그로스2호신탁유형원본보전123환매

90일이상경과시중도해지수수료없이환매가능주식에의투자:신탁자산의60%이상

(평균80∼90%유지)없음채권에의투자:신탁자산의40%이하.23템플턴그로스2호

3.신탁기간

2.신탁유형

4.가입대상

5.가입금액

6.추가입금

1.상품명템플턴그로스주식2호최초설정일로부터해지일까지개인및법인(제한없음)주식형/추가형거치식:100만원이상/적립식:10만원이상추가입금가능/일부인출(선입선출)가능.24StrategyContentsSolutionBrandABrandB마케팅(홍보)및비지니스채널화

Ebiz기반의웹사이트통합전략제고장기적안목으로통합시스템과솔루션검토사이트통합리뉴얼프로젝트BrandC

Summary-웹사이트리뉴얼목표IntegrationBranding&Identity.25SupplierCustomereCompany협업관리자원관리지식경영전문화고객만족PartnerStockholderEmployeeIPSSCMIRMPRMe-MarketingGW+KMSEDMSBuySideSellSideERPEIPe-BusinessSector&Solutions.PublishInteractTransactIntegrateCustomerInformationAccessHSECommunicationCustomerandTechnicalSupportSupplierRelationshipManagementElectronicOrdertoCashElectronicProcurementSupplierBidding&SelectionIntegratedPlanningandForecastingIntegratedPlantManagement출처:앤더슨컨설팅

e-Business구현단계_FulfillDemand.27

e-Business의발전단계ConvergenceIndustry

TransformationValueChain

Integration

ChannelEnhancementDevelopmentImplementationEvaluationDesignAnalysis자료참고:PwCeBizTransformation.28KMSEISEDMSNon-formalInformationEnterpriseKnowledge/InformationPortalSolution&Service-

SIDevelopment&SolutionsGWEKP-EIPHowconvenientwoulditbe,ifwecanviewallthenumerousinformationscatteredontheinternet,suchasIntranet,GroupWare,(ERP),(CRM),(SCM)gatheredinsinglescreen?SCMCRMERP.29ElectronicDecisionMakingE-mailE-boardScheduleManagementMISNameCardManagementCareerManagementHumanRelationshipManagementSurveymessenger

Solution&Service-eagleOfficeGWeagleOffice.30DefenseDefense,theAgencyfornational

securityinstitutionetc.

FinanceBank,Insurance,Security,CreditCard,InvestmentTrustetc.

ChemistryPetrochemical,heavychemical/explosive/energyetc.Service

Distribution/service/leisure/educationalinstitutionetc.Publicsector

Governmentorganization/governmentinvestmentinstitutionetc.Industry

Machine,construction,assembling,equipmentetc.SIMUBusinessFieldsBusinessFields:SIMU.31

CompanyOrganizationCompanyOrganizationeBizSolutionConsultingInternetBizSystemSolutionMuR&DMUPlanningMUINFRAMU.32

Organization

INFRAMUsales1teamSales2teamAutomationteamNetworkteam

ConsultingMU

Consulting1teamConsulting2teamConsulting3team

R&DeBizteamMbizteam

SIMUSales1teamSales2teamSISystemteamSIDevelopteam

BSPMUCSteamBiz1teamBiz2teamBiz3team.33ChannelEnhancementValueChainIntegrationConvergenceIndustryTransformation소액투자로다소의매출증대온라인상에서고객의행동을학습비용절감매출증대공급업체와의Win-Win관계가치창출활동에집중제품및서비스의재구성(예:개별화)최초진입자의이익,시장지배사업자핵심역량및경쟁력의확보출처:PwCeBusiness의기회요인.34KnowledgeManagemente-CommerceservicesCRMERPSCMBusinessIntelligenceenablementServiceWeb+ITIntegrationBusinessValueTechnologyValueCustomers출처:한국IBM

e-BusinessPerspectiveSuppliers.35MailingBusinessSCMe-AutomationPABXe-MarketERPMESIBSEDMSGroupDGWHRMPRMDWIRMKMSEIPWCMSRMSERMe-IPSe-Faxe-Searche-CTIe-CommunityEmployeeCustomer

eBizSolutionanalysis_CRMCRM:CustomerRelationshipManagemente-CRMCRM.36

eBizSolutionanalysis_CRMAnalyticalCRMCollaborativeCRMOperationalCRMDataWarehousingIntegration협업CRM은분석과운영시스템의통합CustomerRelationshipManagement전방위업무를지원하는시스템데이터마이닝기술이이슈.37

e-CompanySystemNetworkSCMSystemEKP/EIPSystemCRMSystem

SupplychainIntegration

EnterpriseKnowledgeInformationPortal

CustomerDBIntegration.38EUROPEASIAS.AMERICAOCEANIAAFRICA

GlobalnetworkLosAngelesARTCOMPT(AMERICA),INC.TEL:1-714-999-8990FAX:1-754-999-9901N.AMERICA...........ConceptConceptconceptConcept.199092949698200090100110120130140150Phones,notbeerHouseholdspendinginOECDcountries*,1990-100CommunicationsRestaurantsHealthandhotelsEducationAlcohol,tobaccoWater,electricityandnarcoticsandgasHouseholdequipmentRecreationandClothingandfootwearcultureFoodTransport.

VariationTechnologicaldiscontinuity2.Competence-enhancingInnovations.Competence-destroyinginnovationsEraofferment2.Substitution.Designcompetition.Community-driventechnicalchangeSelectionDominantdesign2Eraofincrementalchange2.Elaboratedominantdesign.Architecturalinnovation.Market-basedinnovationVariationTechnologicaldiscontinuity1Eraofferment1SelectionDominantdesign1Eraofincrementalchange1TechnologicalSubstitution1.紅海策略藍海策略在現有市場空間競爭創造沒有競爭的市場空間打敗競爭把競爭變得亳無意義利用現有需求創造和掌握新的需求採取價值與成本抵換打破價值－成本抵換整個公司的活動系統，配合它對差異化或低成本選擇的策略整個公司的活動系統，配合同時追求差異化和低成本.ConsultingMarketingContentsFlashCodingCTIUMSMailingServerD/BCreativeInteractionSystemebizIntegrationStrategySoppingeCRMIRMVOC/RMSe-LearningeSolution.

管理成本:降低的运营和购置成本管理固定成本降低风险:确保业务运营的安全性与连续性.虚拟管理标准MITGestãoedecisãoITILDesenhodeprocessosCOBITControlesemétricasCMMQualidadenodesenv.PMIGestãodeprojetosBSCMétricaseacompanh.ISOControledaqualidadeBS7799GestãodasegurançaITGovernance.iBoxAverypopularplayrUseful&coolSayhellowGoodtoolsforyouTitleonesecondWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychancePowerpointStarWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceTitleoneTitleonesecondTitleoneTitleone.oneTwoThree《《《3FLOOR2FLOOR1FLOORMythirdpowerpointMythirdPPTWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceBestWhenyouwanttodoitMythirdpowerpointWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychanceWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychancepowerpointWhenyouwanttodoit?noworlater?it’sbettertodoitnowyouwillgetmorebychance.EnterpriseCRMeCRMDataWarehousing/IntegrationWebLog

DataDataBaseTransaction

Data

CustomerProfile.1ThemeGalleryisaDesignDigitalContent&ContentsmalldevelopedbyGuildDesignInc.TitleThemeGalleryisaDesignDigitalContent&ContentsmalldevelopedbyGuildDesignInc.Text1Text2Text3Text4Text5.

INFRAMUsales1teamSales2teamAutomationteamNetworkteam

ConsultingMU

Consulting1teamConsulting2teamConsulting3team

R&DeBizteamMbizteam

SIMUSales1teamSales2teamSISystemteamSIDevelopteam

BSPMUCSteamBiz1teamBiz2teamBiz3team.HowtoreachonlineuserandprovideCustomisedIn-depthproductinformation?HowtosellproductsandprocessordersOvertheWeb?Whatarenewofferings,uniquetotheWeb?Howtorevolutionisebusine