银行英语会话Lesson-1课件

银行英语会话

Welcome

Customers

1KeySentencesGoodmorning,sir.Goodafternoon,madam.Hello,Mr.Jones.CanIhelpyou?Iwanttochangesomemoney.Thisway,please.Thankyou.Notatall.Howmuchwouldyouliketodeposit?2Dialogue1A:Goodmorning,madam.B:Goodmorning.A:MayIhelpyou?B:Yes,Iwanttochangesomemoney.A:Thisway,please.B:Thankyou.A:You'rewelcome.3Notes:Goodmorning.Goodafternoon.Goodevening.Goodnight（晚安）.2.Thankyou（最常用）.Thankyouverymuch.Thankyousomuch（强调）.You'rewelcome（回答致谢）4Dialogue2(2:26)A:Goodafternoon,Mr.Anderson.B:Goodafternoon,MissLi.A:Hownicetoseeyouagain!B:Nicetoseeyou,too.A:It'sbeenalongtime,hasn'tit?Howareyou?B:Fine,thankyou.Andyou?A:Verywelltoo,isthereanythingIcandoforyou?B:Yes.CouldyouguidemetowhereIcanchangesome…?A:Sure,Mr.Anderson,pleasecomealongwithme.B:Thankyou.A:Mypleasure.5Notes:Goodafternoon,Mr.Anderson.Mr.（男性）

Mrs.（已婚女性）

Miss（未婚女性）

Ms（无论婚否的女性都可用）

+姓氏/姓名全名。如：Mr.MikeSmith/Smith,但不能说Mr.Mike.

西方人认为，在交谈中能记住对方的姓名是礼貌的体现，银行柜面职员最好能记住顾客的名字，并在会话中使用，以表示对顾客的尊重。2.Hownicetoseeyouagain!(对见过面的顾客的常用招呼语)也可用I'mgladtoseeyouagain./It'sgoodtoseeyouagain6Dialogue3(4:52)A:Hello,Mr.Jones.B:Hello,MissWu.A:Longtimenosee.Howiseverythingathome?B:Prettygood,thankyou.Andyou?A:OK,thanks.AnythingIcandoforyou?B:IneedtoremitGBP500toLondon.A:Yes,sir.WouldyouliketoremititbyM/TorbyT/T?B:T/T,please.A:Verywell,Mr.Jones.7NotesYes,sir.WouldyouliketoremititbyM/TorbyT/T?银行汇款业务通常有三种汇款方式：信汇Mail-transfer=M/T信汇是指汇款人向当地银行交付本国货币，由银行开具付款委托书，用航空邮寄交国外分行或代理行，办理付出外汇业务。电汇Telegraphic-transfer=T/T通过电报办理汇兑。电汇是汇款人将一定款项交存汇款银行，汇款银行通过电报或电传给目的地的分行或代理行（汇入行），指示汇入行向收款人支付一定金额的一种汇款方式。票汇Draftondemand=D/D我国现今所采用的凭汇款票证汇兑现金的一种方式。即接受票汇的单位(银行或邮局)将汇款人所填汇款条寄交付款单位，由该单位再通知收款人领款。8Dialogue4(6:35)A:Excuseme,sir.IsthereanythingIcandoforyou?B:Yes.I'dliketochangesomemoney,please.A:Allright.Howmuchwouldyouliketochange?B:Letmesee.Ithinkmaybe600USDatleast.A:Pardon?B:SixhundredUSdollars.A:I'msorry,sir,after7:00PM,thechangemaximumlimitisUS$400accordingtoourregulations.B:ButIambadlyinneedoftheamount.MightIaskyoutomakeanexceptionforme?A:I'mafraidwecannothelpyou,sir,becausethatwouldbeviolatingtheRegulation.IoweanapologyfordoingnothingaboutitB:It'sjusttoobad.Ihavetoleaveitasitis,andthankyoujustthesame.9NotesExcuseme.对不起，劳驾打扰别人做事或中途离席时讲的话，例如：打扰别人谈话时可以说Excusemeforinterruptingyoubutthere'sanurgenttelephonecallforyouPleaseexcusemeforamoment.Pardon?对不起，请您重复一遍。这是最简单也是很礼貌的要求对方重讲的句子。说时用升调。非常客气的说法是：Wouldyoumindrepeatingyourquestion,please?反过来，如果问对方是否懂得我们的意思时，就说：Didyoufollowme?/Followme?有时候遇到语速很快的外国人时，我们可以说：I'msorry,butwouldyoupleasespeakmoreslowly?10银行英语情景对话(1)：

我想从户头里提出一些钱May：I’dliketowithdrawsomemoneyfrommyaccount.我想从户头里提出一些钱。Clerk：CanIseeyourpassbookandthewithdrawalslip,please?可不可以让我看您的存折及提款单呢？May：Sure.当然可以。Clerk：Letmejustmakesure.Youwanttowithdrawonethousanddollars?让我确定一下。您要提1000美元?May：That’sright.是的。11withdrawv.（从银行）取（钱）,撤走；

拿走I'd

like

to

withdraw

1000

dollars

from

my

savings

account

and

put

itinmy

check

account.

我想从我的储蓄账户上提取1000美元转到支票账户上.The

general

decided

to

withdraw

his

soldiers.

那位将军决定撤军.12accountn.账，账目;存款He

has

made

several

withdrawals

from

his

bank

account.

他从银行账户上提了几次款.You

have

$

2000

left

inyour

bank

account.

你银行里的存款还有2000美元.13passbookn.存折

You

fill

out

this

application

form

and

we'll

issue

you

a

passbook.

你填好这张申请表,我们会给你一本存折.Protect

your

passbook

well

and

inform

us

immediately

if

you

lose

it.

保管好存折,假如丢失了请立即通知我们.14withdrawalslip取款单，提款单Wouldyou

please

give

your

withdrawal

slip

andyour

passbook?

请把您的取款条和存折给我好

吗

?Will

you

please

complete

a

withdrawal

slip?

请你填写张存款单好吗

?15makesure确保,确定

In

future,

make

sure

youget

here

on

time.

今后,

要保证准时来这里.Make

sure

toturnoffthelightbeforeyou

leave.

临走前一定要熄灯.16Howtomakesuggestions?Shallwe...?表示建议或征求对方意见时，可用以Shall开头的一般疑问句。肯定回答一般可用：Allright,OK,Goodidea等。17Howtomakesuggestions?Let's...?表示“让我们”（包括双方在内）做某事。而Letus在表示让我们做某事时，不包括对方在内。如：Let'sgoandseethepandas.Letusgo,willyou?18Howtomakesuggestions?Whynot...?意思是：为什么不……？后接不带to的不定式（即动词原形）。Whynot...?是省略了主语的省略形式，完整句Whydon'tyou/they/we...?如：Whydon'tyougowithme?Whydon'tyoutryagain?=Whynottryagain?19Howtomakesuggestions?Whatabout...?意为“……怎么样”后可接名词、代词和动名词。如：Whataboutgoingoutforawalk?I'mgoingtothepark.Whataboutyou?20Howtomakesuggestions?had/wouldbetter意为“最好”，“还是……好”，常用于口语，后接动词原形。如：Youhadbetterstayathome.You'dbettergonow.21Howtomakesuggestions?Don't...表示建议，通常用于祈使句的否定形式中。如：Don'tplayinthestreet.Don'tthrowitlikethat.22Howtomakesuggestions?Wouldyoulike+短语？意思是“……怎么样？”后接sth./todosth.如：Wouldyoulikeanothercupoftea?Wouldyoulikesomecolorpencils?23Howtomakesuggestions?Willyouplease+动词原形……？意思是“请你……好吗？”如：Willyoupleasecometomorrow?Willyoupleasepickitup?24Howtoexpresswilling?I‘mgoingto...表示经过事先考虑而打算、计划、准备去做某事，常常表示说话人的主观愿望。如：I'mgoingtovisittheGreatWallthedayaftertomorrow.我打算后天参观长城。25Howtoexpresswilling?bewillingtodosth.“乐意做某事”例：Iamwillingtodiscusstheproblem.

我很乐意讨论这个问题。

26Howtoexpresswilling?

Iwill...此句型中will表示主语的“意愿、意志、决心”，强调“乐意、愿意”做某事。如：IwillleaveforBeijing.我要动身去北京。27Howtoexpresswilling?

I'dlike/loveto...表示“我想要/愿意去做某事”。如：—Wouldyouliketocometomybirthdaypartytomorrow?明天你想来参加我的生日聚会吗？—Yes,I'dloveto.是的，我愿意。28Howtoexpresswilling?

Ihopeto...表示“希望”做某事，语气很委婉。如：IhopetogotoBeijing.我希望去北京。29Howtoexpresswilling?Iwantto...

want与wouldlike的意义相同，都表示“想要”，常表示说话者的主观愿望。如：Iwanttoleavehere.我想离开这里。30Howtoexpresswilling?wouldratherdosth.Iwouldrathercomewithyou.

我倒愿意和你一起来。

31Howtoexpresswilling?begladtodoIamgladtohelpyou.我很愿意帮助你。

32Howtoexpresswilling?prefertoI'dprefertoliveabroadifIcould.如果可以的话，我更愿意住在外国。33银行英语情景对话(2)：

您要办理什么业务？Clerk：WhatcanIhelpyouwith?您要办理什么业务？Denny：I'dliketo

depositsomemoney.我要存钱。Clerk：Howmuchwouldyouliketodeposit?您要存多少？Denny：Twentythousand.两万。Clerk：Givemeyourmoneyandpassbook.把您的钱和存折给我。Denny：Hereyouare.好的。Clerk：Holdon.Pleasesignonthedepositreceipt.稍等.请在这张存款凭条上签一下字。Denny：OK.好的。Clerk：Pleasetakegoodcareofyourpassbook.请收好您的存折。34depositv.储蓄；

寄存Itis

safest

to

deposit

your

money

inthe

bank.

钱存入银行最保险.Guests

may

deposit

their

valuables

in

the

hotel

safe.

旅客可将贵重物品存放在旅馆的保险柜中.35holdon坚持；

等一等Hold

on

a

moment.

且慢!Hold

on

the

phone

fora

second.

Let

me

find

a

pen

to

write

down

your

phone

number.

别挂电话,

让我找支笔记下你的电话号码.36Signv.签名，签字Beforeanoperationthepatientwillbeaskedto

sign

aconsentform.手术前患者将被要求在同意书上签字。Worldleadersareexpectedto

sign

atreatytoincreaseenvironmentalprotection...世界各国首脑预计会签署一份承诺加强环境保护的协定。37depositreceipt存（款）单，存款收据Here

is

my

fixed

deposit

receipt.

这是我的定期存款单.38take

careof照顾Her

work

is

to

take

care

of

the

children.

她的工作是照料好孩子.The

children

can

take

care

of

themselves

now.

孩子们已能自己料理生活.39英语情景对话(3)：

请帮我查下卡里的余额Mary：Hello,I'dliketodeposittenthousandRMB.你好，我要存一万元。Clerk：Pleasegivemeyourmoneyandbankcard.请把您的钱和卡给我。Mary：Canyoucheckthebalanceinmyaccount?再麻烦你帮我查一下卡里现在总共有多少钱？Clerk：Sure,holdon…Pleasesignonthesheet.好的，稍等……请在这张单子上签一下字。Mary：Done,hereyouare.签好了，给。Clerk：There‘sonehundredthousandnowinyouraccount.Pleasetakecareofyourdepositslip.您的帐户上现在共有十万元。请收好您的存款凭条。Mary：Sure,thanks.好的，谢谢。

40bankcard银行卡，借记卡MayIseeyour

bank

card

andID

card,please?能看一下您的银行卡和身份证吗？Thesecretcodeof

his

bank

card

has

been

stolen.

他的银行卡密码被盗取了.41checkv.检查，核对Please

check

and

see

ifthe

money

is

right.

请你把钱点一点.n.<美>支票

I

have

no

cash

on

me.

May

I

pay

by

check?

我没带现款,我可以用支票付款吗

?42balancen.平衡,余额Trytokeepa

balance

betweenworkandrelaxation.尽量保持工作与休闲均衡。The

accounts

showa

balance

of

150

yuan.

账户尚余150元.43sheetn.纸;被单He

writes

on

both

sides

ofthe

sheet

to

save

paper.

他在纸张的两面都写字以节省用纸.He

rolled

the

sheet

round

her.

他把床单裹在她身上.44Done（接受提议）行，好‘I'llgiveyou£800forit.’‘Done!’“我出800英镑买它。”“成交！”45depositslip存款单Please

show

me

how

to

fill

out

a

depositslip.

请告诉我怎样填写存款单.The

pen

and

the

depositslip

are

on

the

table

over

there.

笔和存款单在那边的桌子上.46银行英语情景对话(4)：

我想往境外账户里存点钱Clerk：MayIhelpyou,sir?先生，您要办理什么业务？Denny：Yes,Iwanttodepositsomemoneyinaforeignaccount.你好，我想往一个境外账户里存点儿钱。Clerk：Whichcountry?哪个国家的？Denny：Croatia.Hereismypassportandthenecessaryinformation.克罗地亚。这是我的护照，还有相关材料。Clerk：Sorry,wedon'thaveserviceforthiscountry.对不起，我们在那个国家还没有开展业务。Denny：What?Whydidn'tyoutellmethatwhenIopenedmyaccountinyourbank?什么？那我在你们银行开户时你们怎么没告诉我？Clerk：Don'tbeupset,sir.YoucanaccessyourbankaccountinCroatia.别生气，先生。您可以跟您在克罗地亚的开户行联系一下。Denny：Okay,Iwilltry.好吧，我试试吧。47

passportn.护照，通行证Checktheexpirationdateonyour

passport.

检查一下你护照上的截止日期。HongKong-Macaulaissez-passer港澳通行证48necessarya.必要的,必须的These

reference

books

are

necessary

to

us.

这些参考书是我们所必需的.

If

necessary,

give

me

a

call.

如果需要,打个电话给我.49servicen.服务,业务A

man's

life

is

limited,

but

service

tothe

people

knows

no

bounds.

一个人的生命是有限的,

但为人民服务是无限的.Here

is

your

bill;

we've

added

onthe

five

per

cent

service

charge.

这是您的账单,

我们已把5%的服务费加进去了。50open

account开户Iwantto

open

an

account

with/atabank.我想在一家银行开个户。Pleaseshowmehowtofilloutan

open

account

form?请你教我填一份开户表格好吗？51upseta.苦恼的；沮丧的;心烦的AftershediedIfeltvery,very

upset...

她去世之后，我非常非常难过。I

had

just

lost

￡50

and

I

felt

very

upset.

我刚丢失了50英镑钱,因此我感到非常不安.52accessv.进入；

使用

Wecan't

access

theInternet.我们连不上网。Onlythecivil

servantscouldaccess

tothe

documents

.

这些文件仅限公务员使用.53银行英语情景对话(5)：

我想把钱转存为两年的定期Mary：Hello!HowcanIhelpyou?您好！请问您办理什么业务？Clerk：Iwanttodeposit3,000yuanintomycheckingaccount.我想存三千块钱。Mary：Alright,pleasegivemeyourcheckcard,passportandcash.好的，给我您的卡和护照，还有现金。Clerk：Hereyougo.DoIhavemorethan10,000yuaninmyaccount?给你。我现在卡里有一万多块钱了吧？Mary：Yes,thereis13,000yuan.对，一万三。Clerk：Iwanttotransfer10,000yuantomysavingsaccountfortwoyears.我想把其中一万转存为两年的定期。Mary：OK,onemomentplease