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441GSt.N.W.
Washington,DC20548
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GAO-23-106538Trauma-InformedCare
August18,2023
TheHonorableTammyBaldwin
Chair
TheHonorableShelleyMooreCapitol
RankingMember
SubcommitteeonLabor,HealthandHumanServices,Education,andRelatedAgenciesCommitteeonAppropriations
UnitedStatesSenate
TheHonorableRobertAderholt
Chair
TheHonorableRosaDeLauro
RankingMember
SubcommitteeonLabor,HealthandHumanServices,Education
CommitteeonAppropriations
HouseofRepresentatives
Trauma-InformedCare:ChallengestoDevelopingandImplementingPerformancePartnershipPilotstoServeChildren
Traumaisawidespread,harmful,andcostlypublichealthproblem.Anyfrightening,dangerous,orviolenteventthatthreatensthelifeorsafetyofachildortheirlovedonescanpotentiallybetraumatic.Aswereportedin2019,traumasignificantlyincreasestheriskofproblemswithmentalandphysicalhealth,socialrelationshipsandbehavior,andschoolperformance.
1
Manychildrenandfamiliesaffectedbytraumareceiveservicesthroughmultiplesystems,suchaschildwelfare,healthcare(includingbehavioralhealthcare),juvenilejustice,andschools.Theseservicesmayincludetrauma-informedcare,whichcanrefertoevidence-basedinterventions(treatment)orabroaderapproachthatintegratespracticesthroughoutaservicedeliverysystem(anorganizationalcultureorparadigmshift).Toensurethatyouthreceivetrauma-informedcareacrosssystemsandinacoordinatedmanner,communitiesneedsupporttobuildinfrastructureandcapacity.
Congressmayauthorizeavarietyofapproachestohelpbuildinfrastructureandcapacity.Performancepartnershipsareoneapproach.Performancepartnershipsallowafederalagencyormultiplefederalagenciestoprovidegrantrecipientsflexibilityinhowtheyusefundingacrosstwoormoreprograms,amongotherflexibilities.Inexchangefortheseflexibilities,recipientscommittoimproveagreed-uponoutcomesandassessprogresstowardsthem.SenateReport115-150includesaprovisionforusto,amongotherthings,identifybarriersorchallengesfacedbyorganizationsthatreceivefundingfrommultiplefederalprogramstoservechildrenexposedtotrauma.Thisreportexamineschallengesstateandlocalgovernmentsandother
1GAO,ChildrenAffectedbyTrauma:SelectedStatesReportVariousApproachesandChallengestoSupportingChildren,
GAO-19-388
(Washington,D.C.:April24,2019).
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GAO-23-106538Trauma-InformedCare
organizationsmightfaceinusingperformancepartnershippilotstoservechildrenexposedtotrauma.
Toaddressthisobjective,wereviewedPerformancePartnershipPilotsforDisconnectedYouth(P3)reportsandissuebriefs;
2
BuildingaMulti-SystemTrauma-InformedCollaborative:AGuideforAdoptingaCross-System,Trauma-InformedApproachAmongChild-ServingAgenciesandTheirPartners;
3
federalagencydocuments;andpriorGAOreports.Inaddition,weinterviewedaformerOfficeofManagementandBudgetofficialwhohelpedcreateandimplementperformancepartnershippilotsfordisconnectedyouth.WealsointerviewedindividualswhoprovidedtechnicalassistancetoandwrotetheguideabouttheMulti-SystemTrauma-InformedCollaborative,andSubstanceAbuseandMentalHealthServicesAdministrationofficialswhofacilitateandcoordinatetheworkofthefederalInteragencyTaskForceonTrauma-InformedCare.
4
Throughourreviewofdocumentsandinterviewsweidentifiedchallengesthatstateandlocalgovernmentsandotherorganizationsmayfaceindevelopingandimplementingperformancepartnershippilotstoservechildrenexposedtotrauma.
WeconductedthisperformanceauditfromJanuary2023toAugust2023inaccordancewithgenerallyacceptedgovernmentauditingstandards.Thosestandardsrequirethatweplanandperformtheaudittoobtainsufficient,appropriateevidencetoprovideareasonablebasisforourfindingsandconclusionsbasedonourauditobjectives.Webelievethattheevidenceobtainedprovidesareasonablebasisforourfindingsandconclusionsbasedonourauditobjectives.
OnJune29,2023,webriefedSenatestaffonthepreliminaryresultsofthisstudy.Thisreportformallyconveystheinformationprovidedduringthisbriefing,assummarizedbelow(seeenclosureIforthebriefingslides).
•Stateandlocalgovernmentsandotherorganizationsmayfinditdifficulttogetpartnerstocoalescearoundperformancepartnershippilotstoservechildrenexposedtotrauma.AccordingtoMathematica,trustandbuy-inwerekeyfactorsthatinfluenceP3programs’useoftheflexibilitiesaffordedtothem.Leadershipinfiveofthe14P3programsnotedthattheywereunabletosecureenoughtrustandbuy-infromtheirstateandlocalpartnerstoimplementtheirplannedapproaches.AmericanInstitutesforResearch(AIR)officialstoldusthatstatesweredelayedinbeginningtheirworkbyabout6months,inpart,becauseittooktimetogetpeopleengagedintheinitiative.
•Stateandlocalgovernmentsandotherorganizationsmayfinditdifficulttoachievetheirgoals,includingsystemschange,iftheydonothavesufficienttimeforplanning.AIRofficials
2Congresshasauthorizedtwofederalperformancepartnershipinitiatives,theEnvironmentalProtectionAgency’sPerformancePartnershipGrantsandthemulti-agencyPerformancePartnershipPilotsforDisconnectedYouth(P3).ToevaluateP3,theDepartmentofLabor,in2015,awardedMathematicaandSocialPolicyResearchAssociatesa5-yearcontract.
3TheBuildingaMulti-SystemTrauma-InformedCollaborativeguidewasdevelopedbyChapinHallandtheAmericanInstitutesforResearch.Theguidesummarizeslessonslearnedbythreestates’efforts—Connecticut,Illinois,Washington—tobuildthecapacityofstatechild-servingsystemstodevelop,coordinate,andenhancepoliciesandpracticesforservingyouthexposedtoviolenceandothertraumas.
4TheSUPPORTforPatientsandCommunitiesAct(Pub.L.No.115-271)includedaprovisiontoestablishtheInteragencyTaskForceonTrauma-InformedCare.Thetaskforceischargedwithidentifying,evaluating,andmakingrecommendationsregarding(1)bestpracticeswithrespecttochildren,youth,andtheirfamilieswhohaveexperiencedtraumaorareatriskofexperiencingtrauma;and(2)waysfederalagenciescanbettercoordinateresponsestofamiliesaffectedbysubstanceusedisordersandotherformsoftrauma.
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GAO-23-106538Trauma-InformedCare
toldusthatplanningentailsgettingpeopletothetable;determininginfrastructure;assessingagencies’knowledge,understanding,practices,andpolicies;andmappingresources.AIRofficialsnotedthatifasystemisnotsetupwellandtheplanningprocessisskipped,thenmoneyforservicesmaynotbeusedeffectively.Mathematicaconcludedthatdedicatedplanningtimecouldsupportaccomplishingfoundationalworkforsystemschange.
•Datasharingwouldbecentraltodevelopingandimplementingperformancepartnership
pilotsandtrauma-informedsystems;however,severalissues,suchasprivacyconcerns,mayunderminedatasharingefforts.MathematicareportedthatthesevenpilotsthatplannedtoincorporatedatasharingintotheirP3approachwerehamperedbythelackofcapabilitiesamongexistinginformationsystems.Inaddition,theywerehamperedbythetimeandeffortinvolvedingettingallpartiestobuyintodatasharing,agencies’desiretomaintaintheirowninformationsystems,andconfidentialityconcerns.However,accordingtoAIRofficials,individualsneedtosharedataacrossagenciestopreventfamiliesfromhavingtorepeatedlyprovidethesameinformationtomultipleagencies,whichmayre-traumatizechildrenandfamilies.
AgencyComments
WeprovidedthebriefingslidestotheDepartmentofHealthandHumanServicesforreviewandcomment.HHSprovidedtechnicalcomments,whichweincorporatedinthereportasappropriate.
Ifyouandyourstaffhaveanyquestions,pleasecontactKathrynA.Larinat(202)512-7215or
larink@
.ContactpointsforourOfficesofCongressionalRelationsandPublicAffairsmaybefoundonthelastpageofthisreport.MajorcontributorstothisreportwereSaraSchibanoffKelly(AssistantDirector),RamonaL.Burton(AnalystinCharge),AndreaDawson,DanaHopings,JeanMcSween,MimiNguyen,JenniferPadgett,JamesRebbe,AlmetaSpencer,andAdamWendel.
KathrynA.Larin,Director
Education,Workforce,andIncomeSecurityIssues
Enclosure-I
Page4
Formoreinformation,contactKathyrnA.Larin
Trauma-InformedCare:Challengesto
DevelopingandImplementingPerformancePartnershipPilotstoServeChildren
ABriefingtoCongressionalCommittees
June29,2023
UpdatedonAugust2,2023
Page5
Agenda
•Objective
•Background
•ScopeandMethodology
•Findings
Page6
Objective
•Whatchallengesmightstateandlocalgovernmentsandotherorganizationsfaceinusingfederalprogramstodevelopandimplementperformancepartnershippilotstoservechildrenexposedtotrauma?
Page7
Background:Trauma
•Traumaisawidespread,harmful,andcostlypublichealthproblem.Anyfrightening,dangerous,orviolenteventthatthreatensthelifeorsafetyofachildortheirlovedonescanpotentiallybetraumatic.Whilenoteverychildwhoexperiencestraumawillsufferlastingeffects,studieshaveshownthatformanythereareseriousshort-andlong-termconsequences.
•AsGAOreportedin2019,traumasignificantlyincreasestheriskofproblemswithmentalhealth,socialrelationshipsandbehavior,physicalillness,andschoolperformance.
Page8
Background:Trauma-InformedCare
•Trauma-informedcarecanrefertoeitherevidence-basedinterventions(treatment)ortoabroadersystem-levelapproachthatintegratespracticesthroughoutaservicedeliverysystem(anorganizationalcultureorparadigmshift).
•AccordingtotheSubstanceAbuseandMentalHealthServicesAdministration,trauma-informedapproaches:
(1)realizethewidespreadimpactoftraumaandunderstandpotentialpathsforrecovery;
(2)recognizethesignsandsymptomsoftraumainclients,families,staff,andothersinvolvedwiththesystem;
(3)respondbyfullyintegratingknowledgeabouttraumaintopolicies,procedures,andpractices;and
(4)seektoactivelyresistre-traumatization.
Page9
Background:AComprehensiveApproachto
AddressingTrauma
Page10
Background:Trauma-InformedCare,cont.
•Manychildrenandfamiliesaffectedbytraumareceiveservicesthroughmultiplesystems,suchaschildwelfare,healthcare(includingbehavioralhealthcare),juvenilejustice,andschools.
•Ensuringthatallservicedeliverysystemsadoptatrauma-informedapproachallowschildren,youth,andtheirfamiliestobuildresilienceandhealinenvironments,accordingtotheSubstanceAbuseandMentalHealthServicesAdministration.
•Toensurethatyouthreceivetrauma-informedcareacrosssystemsandinacoordinatedmanner,communitiesneedsupporttobuildinfrastructureandcapacity.
•Congressmayauthorizeavarietyofapproachestohelpbuildinfrastructureandcapacity.Performancepartnershipsareoneapproach.
Page11
Background:PerformancePartnerships
•Performancepartnershipinitiativesallowafederalagencyormultiplefederalagenciestoprovidegrantrecipientsflexibilityinhowtheyusefundingacrosstwoormoreprogramsalongwithadditionalflexibilities.Inexchangefortheseflexibilities,recipientscommittoimproveagreed-uponoutcomesandassessprogresstowardsthem.
•Authorizedinfiscalyear2014,PerformancePartnershipPilotsforDisconnectedYouth(P3)allowedfundingfrommultipleprogramsacrossmultipleagenciestobecombinedintopilotprogramsservingyouthwhoaredisconnectedfromschoolandwork.
•Theauthorityenabledpilotsitestoblendfederalfundsandobtainwaiversofprogramrequirements,includingrequirementsthatarebarrierstoachievingimprovedoutcomesforyouth-servingprogramsdescribedintheauthority.
•Seventeenstate,local,andtribalcommunitieshaveparticipatedinP3sinceCongressinitiallyauthorizedit—nineinFY2014,oneinFY2015,fiveinFY2016,andtwoinFY2022.
•Toimplementtheirapproachestoservingdisconnectedyouth,allpilotsbroughttogetherpartnersacrossworkforcedevelopment,education,andotherdomains.
FY2016.OnecommunitywithdrewfromparticipatinginP3.
1Mathematica’sevaluationfocusedon14of15state,local,andtribalcommunitiesthatwereawardedpilotsfromFY2014throughPage12
ScopeandMethodology
Toaddressourobjective,wereviewed:
PerformancePartnershipPilotsforDisconnectedYouth(P3)reportsandissuebriefs
•ToevaluateP3,theDepartmentofLabor,in2015,awarded
MathematicaandSocialPolicyResearchAssociatesa5-
yearcontract.Overthecourseoftheevaluationperiod,the
reportsdocument14ofthepilots’effortsto,amongother
things,promotesystemschangeatthestateorcommunity
level.1Mathematicadefinedsystemschangeaschangesin
howpartneragenciesineachpilotworkedtogether
throughtheirgovernancestructures,communication
practices,anddata-sharingapproaches.
Page13
ScopeandMethodology
Wealsoreviewed:
BuildingaMulti-SystemTrauma-InformedCollaborative:AGuideforAdoptingaCross-System,Trauma-InformedApproachAmongChild-ServingAgenciesandTheirPartners
•In2016,theU.S.DepartmentofJustice,OfficeofJuvenileJusticeandDelinquencyPrevention,launchedtheMulti-SystemTrauma-InformedCollaborative(MSTIC)tobuildthecapacityofstatechild-servingsystemstodevelop,coordinate,andenhancepoliciesandpracticesforservingyouthexposedtoviolenceandothertraumas.
•Theguide,developedbyChapinHallandtheAmericanInstitutesforResearch(AIR),summarizeslessonslearnedbythreestateteams’cross-systemsefforts—Connecticut,Illinois,Washington.
FederalagencydocumentsandpriorGAOreports
Page14
ScopeandMethodology
Weconductedinterviewswith:
•aformerOfficeofManagementandBudget(OMB)officialwhohelpedcreateandimplement
performancepartnershippilotsfordisconnectedyouth,
•individualswhoprovidedtrainingandtechnicalassistancetoandwrotetheguideaboutMSTIC,
and
•SubstanceAbuseandMentalHealthServicesAdministrationofficialswhofacilitateand
coordinatetheworkofthefederalInteragencyTaskForceonTrauma-InformedCare.
Throughourreviewofdocumentsandinterviewsweidentifiedcommonanduniquechallengesthat
stateandlocalgovernmentsandotherorganizationsmayfaceindevelopingandimplementing
performancepartnershippilotstoservechildrenexposedtotrauma.
WeconductedthisperformanceauditfromJanuary2023toAugust2023inaccordancewithgenerally
acceptedgovernmentauditingstandards.Thosestandardsrequirethatweplanandperformtheaudit
toobtainsufficient,appropriateevidencetoprovideareasonablebasisforourfindingsand
conclusionsbasedonourauditobjectives.Webelievethattheevidenceobtainedprovidesa
reasonablebasisforourfindingsandconclusionsbasedonourauditobjectives.
Page15
Finding
Buy-InfromPartnersMayBeDifficulttoObtain
Stateandlocalgovernmentsandotherorganizationsmayfinditdifficulttogetpartnerstocoalescearoundperformancepartnershippilotstoservechildrenexposedtotrauma.
•AccordingtoMathematica,trustandbuy-inwerekeyfactorsthatinfluenceP3s’useoftheflexibilitiesaffordedtothem.
•Leadershipinfiveofthe14P3snotedthattheywereunabletosecureenoughtrustandbuy-infromtheirstateandlocalpartnerstoimplementtheirplannedapproaches.
•Forexample,respondentsfromonepilotreportedalackoftrustamongkeypartnersthatresultedinthefearofbeingpenalizedbytherelevantfederalagencyforblendingfunds(combiningfundsintooneaward),whichcausedthepilottobraid(coordinatefunds)ratherthanblendfunds.
•ChapinHallandAIRrecommendthatcollaborativesrecruitrepresentativesfromchild-servingpublicagenciestoparticipateonacross-systemsteeringcommitteetosupportandoverseethestrategicplanningandimplementationprocess.
•AIRofficialstoldusthatstatesweredelayedinbeginningtheirworkbyabout6months,inpart,becauseittooktimetogetpeopleengagedintheinitiative.
Page16
Finding
AbsentTimeforPlanning,PartnersMayNotAchieveGoalsorUseResourcesEffectively
Stateandlocalgovernmentsandotherorganizationsmayfinditdifficulttoachievetheirgoals,includingsystemschange,iftheydonothavesufficienttimeforplanning.
•Mathematicareportedthat,3of14P3smadesystemschangeactivitiescentraltotheirapproach.Thesespecificpilotsspentyears—beforetheyappliedforP3—buildingcollaborationsacrossyouth-servingagenciestoidentifyandaddresssystems-levelissues.
•AIRofficialstoldusthatplanningentailsgettingpeopletothetable;determininginfrastructure;assessingagencies’knowledge,understanding,practices,andpolicies;andmappingresources.AIRofficialsnotedthatifasystemisnotsetupwellandtheplanningprocessisskipped,thenmoneyforservicesmaynotbeusedeffectively.
•Mathematicaconcludedthatdedicatedplanningtimecouldsupportaccomplishingfoundationalworkforsystemschange.
Page17
Finding
Capabilities,Buy-In,andPrivacyIssuesMayHamperDataSharing
Datasharingwouldbecentraltodevelopingandimplementingperformancepartnershippilotsandtrauma-informedsystems;however,severalissues,suchasprivacyconcerns,mayunderminedatasharingefforts.
•Mathematicareportedthatthesevenpilotsthatplannedto
incorporatedatasharingintotheirP3approachwerehamperedby:
•lackofcapabilitiesamongexistinginformationsystems,
•thetimeandeffortinvolvedingettingallpartiestobuyinto
datasharing,
•agencies’desiretomaintaintheirowninformationsystems,and
•confidentialityconcerns,particularlyundertheFamily
EducationalRightsandPrivacyAct.
Page18
Finding
Capabilities,Buy-In,andPrivacyIssuesMayHamperDataSharing,cont.
•MathematicareportedthatoneP3notedlimitedcommunicationbetweensystemdevelopersanddirect-serviceprovidersandlimiteddatamanagementexperiencemadeitdifficulttoimplementashareddatasystem.
•Mathematicaalsoreportedthatpartnersinonepilotexpressedconcernsthatashareddatasystemmightcompromisetrusttheyhadbuiltwithyouth.
•However,accordingtoAIRofficials,individualsneedtosharedataacrossagenciestopreventfamiliesfromhavingtorepeatedlyprovidethesameinformationtomultipleagencies,whichmayre-traumatizechildrenandfamilies.
Page19
AdditionalChallenges
•Paradigmshift–GAOreportedin2019thattrauma-informedcareinvolvesaculturechangeand/orparadigm-shift.Trauma-informedpracticesmustbecomeembeddedinsystems.Developingandimplementingatrauma-informedsystemrequires,amongotherthings,trainingemployeesthroughoutandacrossofficesandorganizations.
•Leadership-AccordingtoAIRofficials,todevelopandimplementatrauma-informedcollaborativeorsystemaleaderorleadagencyhastofacilitatecross-agencycollaboration.Theleaderhastohavetimeandmoney.Inaddition,therehastobeanagencythatiswillingtoprioritizeandsustaintheeffort.
•Blendingandbraidingfunds–AccordingtoMathematica,pilots’understandingoftheflexibilitiesavailableunderP3wasimportanttotheirabilitytofullyusetheseflexibilities.Mathematicareportedthatleadersinfourofthe14pilotslackedaclearunderstandingofthedifferencebetweenblendingandbraidingfunds.
Page20
AdditionalChallenges
•Increasedworkload–AccordingtoaformerOMBofficial,indevelopingandimplementingperformancepartnerships,officialshavetooperatetheirtraditionalprogramswhileestablishinganewinitiative,withnewpeople,andfewdollars.TheofficialnotedthatP3didnotprovidestateandlocalofficialswithrelieffromotherwork.
•Differencesinknowledgeandprogress–AccordingtoAIRofficials,agencieswanttogetsomethingoutofthecollaborativeeffort.Agenciesthatarenewtotrauma-informedcarewillgainknowledge.However,theysaidthatagencieswithmoreexperienceneedtogainsomethingtoo.AIRofficialsprovidedtrainingandtechnicalassistancetostatecollaboratives.
ThisisaworkoftheU.S.governmentandisnotsubjecttocopyrightprotectionintheUnitedStates.ThepublishedproductmaybereproducedanddistributedinitsentiretywithoutfurtherpermissionfromGAO.However,becausethisworkmaycontaincopyrightedimagesorothermaterial,permissionfromthecopyrightholdermaybenecessaryifyouwishtoreproducethismaterialseparately.
GAO’sMission
TheGovernmentAccountabilityOffice,theaudit,evaluation,andinvestigativearmofC
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