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UnitTwo
BusinessManagementLead-in
Lead-in
Discussion1.Couldyoudifferentiatebetweenefficiencyandeffectiveness?
2.Whatkindofskillsorpropertiesisnecessaryforbecominganeffectiveexecutive?Lead-in
Discussion3.Couldyouthinkofanypersonasashiningexampleofyouridealeffectivemanager?
Lead-in
DiscussionTextAWhatMakesanEffectiveExecutiveStructuralAnalysisPartMainTopicsPart1Settingthestage:8PracticesofEffectiveManagersPractice1Askwhatneedstobedone
Practice2Askwhat’stherightthingfortheenterprise
Practice3WriteanActionPlanPractice4TakeresponsibilityfordecisionsPractice6TakeresponsibilityforcommunicatingPractice6FocusonopportunitiesPractice7MakemeetingsproductivePractice8ThinkandSay"We"PartISettingtheStageThetextisclearlydividedbyalistofsubheadings,basedonwhichthestructureofthetextgoesonelaboratingonthefollowing8practicesofEffectiveManagers:Theyasked,"Whatneedstobedone?"Theyasked,"Whatisrightfortheenterprise?"Theydevelopedactionplans.Theytookresponsibilityfordecisions.Theytookresponsibilityforcommunicating.Theywerefocusedonopportunitiesratherthanproblems.Theyranproductivemeetings.Theythoughtandsaid"we"ratherthan"I."PeterF.Drucker:HailedbyBusinessWeekas“themanwhoinventedmanagement”.Drucker(1909–2005)wasaworld-renownedmanagementconsultant,educator,andauthor,whoinfluencedahugenumberofleadersfromawiderangeoforganizationsacrossallsectorsofsociety.PartI
NotesHarryTruman:HarryS.Truman(1884–1972)wasthe33rdPresidentoftheUnitedStates(1945–1953).UnderTruman,theU.S.successfullyconcludedWorldWarII.Inthemeanwhile,tensionswiththeSovietUnionincreasedunderhiswatch,pavingthewayfortheColdWar.
PartI
NotesQ1.What’sthetrickypartofthequestion"Whatneedstobedone?"
?
Theanswertothequestionalwayscontainsmorethanoneurgenttask.Effectiveexecutivesconcentrateononetaskifatallpossible,nevermorethantwotasks.PracticeI&II:GettheKnowledgeYouNeed
Q2.Whythesecondpracticeismoreimportantforexecutivesatfamilyownedorfamilyrunbusinesses
?
Thesuccessofanenterprisemaybecomprisedbynepotism.Hence,thepromotionofafamilymembermustundergothereviewingbyanimpartialselectivecommittee.PracticeI&II:GettheKnowledgeYouNeed
PracticeI&II:SentenceInterpretationOfcoursetheyknowthatshareholders,employees,andexecutivesareimportantconstituencieswhohavetosupportadecision,oratleastacquiesceinit,ifthechoiceistobeeffective.Theycertainlyknowthatifthechoiceistobemadeeffective,thesupportfromshareholders,employees,andexecutivesindecision-makingisimportant.Oratleasttheywon’topposeit.PracticeI&II:WordsandExpressionsproneadj.likelytosufferfromsthortodosthbadsynonyms:inclinedexample:Workingwithoutabreakmakesyoumorepronetoerror.JackWelch:JohnFrancis"Jack"Welch,Jr.isanAmericanchemicalengineerandbusinessexecutive.HewastheChairmanandCEOofGeneralElectricbetween1981and2001.DuringhistenureatGE,thecompany'svaluerosetobetheworld’s2ndlargest(1999).
PracticeI&II
NotesPrice/earningsratio:Avaluationratioofacompany'scurrentsharepricecomparedtoitsper-shareearnings.Ingeneral,ahighP/EsuggeststhatinvestorsareexpectinghigherearningsgrowthinthefuturecomparedtocompanieswithalowerP/E.PracticeI&II
NotesQ1.WhenNapoleonsaidnosuccessfulbattleeverfolloweditsplan,whatdidhemeanasyouunderstand?Eventsarealwaysevolvingveryquickly.Onemustmakeplanswhileallowoneselftoadapttonewdevelopments.PracticeIII:WriteanActionPlan
PracticeIII:WordsandExpressionsmeticulousadj.payingcarefulattentiontoeverydetailsynonyms:carefulandthoroughexample:Sheisalwaysmeticulousinkeepingtherecordsuptodate.
NapoleonBonaparte(1769–1821):aFrenchmilitaryandpoliticalleaderwhorosetoprominenceduringthelatterstagesoftheFrenchRevolution.HeisbestknownasamilitarygeniusinthewarsledagainstFrancebyaseriesofcoalitions,theso-calledNapoleonicWars.Butperhapshislingeringfamecomesfromhislegalreform,theNapoleonicCode,whichhasbeenamajorinfluenceonmanycivillawjurisdictionsworldwide.PracticeIII
NotesQ1.What’swrongwiththeassumptionthatonlyseniorexecutivesmakedecisionsorthatonlyseniorexecutives'decisionsmatter?Makinggooddecisionsisacrucialskillateverylevel.(esp.areasofspecialization)PracticeIV:Takeresponsibilityfordecisions
Q1.HowdoyouviewtheremarkfromChesterBarnard's1938classicTheFunctionsoftheExecutivethatorganizationsareheldtogetherbyinformationratherthanbyownershiporcommand?Barnardsummarizedthefunctionsoftheexecutiveinthreeaspects:establishingandmaintainingasystemofcommunication;securingessentialservicesfromothermembers;andformulatingorganizationalpurposesandobjectives.PracticeV:Takeresponsibilityforcommunicating
Q1.InChinese,thewordcrisisiscomposedofthreat(危)andopportunity(机).Doyouthinkwecantreatthesetwoscenariosastwosidesofacoin?
PracticeVI:Focusonopportunities
Demographics:Demographicreferstodatarelatingtothepopulationanddifferentgroupswithinit.Commonlyexamineddemographicsincludegender,age,ethnicity,knowledgeoflanguages,disabilities,mobility,homeownership,employmentstatus,andevenlocation.Demographictrendsdescribethehistoricalchangesindemographicsinapopulationovertime,anditcanbeviewedastheessentialinformationaboutthepopulationofaregionandthecultureofthepeoplethere.PracticeVI
NotesPracticeVII:WordsandExpressionsadjournv.stopthemeetingoranofficialprocessfroaperiodoftime,especiallyinacourtoflawsynonyms:recessexample:Thechairmanmayadjournthemeetingatanytime.Q1.Accordingtothetext,howmanykindsofmeetingarethere?Thereare6intotal:ameetingtoprepareastatement,anannouncement,orapressreleaseameetingtomakeanannouncementameetinginwhichonememberreportsameetinginwhichseveralorallmembersreportameetingtoinformtheconveningexecutiveameetingwhoseonlyfunctionistoallowtheparticipantstobeintheexecutive'spresence.PracticeVII:Makemeetingsproductive
Q1.Howcouldexecutivesthinkoftheneedsandtheopportunitiesoftheorganizationbeforetheirownneedsandopportunitieswhentheyhavetheultimateresponsibilitywhichcanbeneithersharednordelegated?Thesuccessofboththeorganizationandtheindividualcomesfromthetrustoftheorganization.PracticeVIII:ThinkandSay"We"
TextBGreatManagersUnderstandTheirPeopleStructuralAnalysis
Thetextgoesasfollow:Introduction:Para.1-3IdentifyEmployee'sStrengths&Weaknesses:Para.4-6FocusonStrength&BuildConfidence:Para.7-104WaystoOvercomeWeakness:Para.11-15
Introduction:Onequalitysetstrulygreatmanagersapartfromtherest:Theydiscoverwhatisuniqueabouteachpersonandwhatisuniversalamongstemployees,andthencapitalizeonthem.
Para.1-3IdentifyEmployee'sStrengths&Weaknesses:
Thegreatmanagerspendsagooddealoftimeoutsidetheofficewalkingaroundandobserving,b
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