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Fw:AW:SinotrukJinanAxle&TransmissionC50292839AlarmDKSH-Klingelnberg to:Penny Sentby:BenDearPleasecheckattachedandfollowingemailforyourPleasenote:thisproblemisnowgettingmoreandmorecomplexincomparisontofirstoccurred.SoIrecommendyoumakeadeeptalkingwithourTonybeforemakequotation.Thankswithbestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大大大大大大大大大大大大(上上)中马上上中中中中1801号A区区区马区大区104室,邮邮电电862151879199,传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientisprohibited. TSM-H<TSM-H@K> DKSH-KlingelnbergServiceCenter<DKSH-Klingelnberg.ServiceCenter@> 2013/08/2115:33 Re:AW:SinotrukJinanAxle&TransmissionC50292839Alarm702060Sentby: BenGanDearPleaseignoremylastemai,sincenetconnectionisnotstableincustomer'splant.Wewillplanonelocalserviceforthisoutofwarrantycase.Wewillkeepyouupdated.Bestregards,Fw:AW:SinotrukJinanAxle&TransmissionC50292839AlarmDKSH-KlingelnbergServiceCenterto:Penny 2013/08/22Sentby:BenDearPleasecheckattachedandfollowingemailforyourPleasenote:thisproblemisnowgettingmoreandmorecomplexincomparisontofirstoccurred.SoIrecommendyoumakeadeeptalkingwithourTonybeforemakequotation.Thankswithbestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大大大大大大大大大大大大(上上)中马上上中中中中1801号A区区区马区大区104室,邮邮电电862151879199传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientisprohibited.-----ForwardedbyBenGan/SHA/DKSHon2013/08/2213:00---- DKSH-KlingelnbergServiceCenter/SHA/DKSH TSM-H<TSM-H@K> DKSH-KlingelnbergServiceCenter<DKSH-Klingelnberg.ServiceCenter@> 2013/08/2115:33 Re:AW:SinotrukJinanAxle&TransmissionC50292839Alarm702060Sentby: BenGanDearPleaseignoremylastemai,sincenetconnectionisnotstableincustomer'splant.Wewillplanonelocalserviceforthisoutofwarrantycase.WewillkeepyouBestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大大大大大大大大大大大大(上上)中马上上中中中中1801号A区区区马区大区104室,邮邮电电862151879199传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientis DKSH-KlingelnbergServiceCenter/SHA/DKSH TSM-H<TSM-H@K> DKSH-KlingelnbergServiceCenter<DKSH-Klingelnberg.ServiceCenter@>,BenGan/SHA/DKSH@DKSH 2013/08/2114:08Subject:Re:AW:SinotrukJinanAxle&TransmissionC50292839Alarm702060Sentby:BenGanDearGeorg,Goodmorning!Ihadaskedthecustomertodostepbystepacc.toyourinstructions.Today,operatortoldmetheirstepisright.Okay,anyhow,sincenoJVengineerwasthereforthiscase.Wecannotjudgetheiractionrightorwrong.MayIsuggestuseTeamviewertomakeonediagnosticforthisproblem?Isitfeasible?Pleasekindlyhelpcheckandletmeknowyouradvice.Thankswithbestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大大大大大大大大大大大大(上上)中马上上中中中中1801号A区区区马区大区104室,邮邮电电862151879199传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientisUnit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大大大大大大大大大大大大(上上)中马上上中中中中1801号A区区区马区大区104室,邮邮电电862151879199,传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientisprohibited. TSM-H<TSM-H@K> DKSH-KlingelnbergServiceCenter<DKSH-Klingelnberg.ServiceCenter@>,BenGan/SHA/DKSH@DKSH 2013/08/2114:08Subject:Re:AW:SinotrukJinanAxle&TransmissionC50292839Alarm702060Sentby:BenGanDearGeorg,Goodmorning!Ihadaskedthecustomertodostepbystepacc.toyourinstructions.Today,operatortoldmetheirstepisright.Okay,anyhow,sincenoJVengineerwasthereforthiscase.Wecannotjudgetheiractionrightorwrong.MayIsuggestuseTeamviewertomakeonediagnosticforthisproblem?Isitfeasible?Pleasekindlyhelpcheckandletmeknowyouradvice.Thankswithbestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大大大大大大大大大大大大(上上)中马上上中中中中1801号A区区区马区大区104室,邮邮电电862151879199,传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerial TSM-H<TSM- 2013/08/2019:31Subject:AW:SinotrukJinanAxle&TransmissionC50292839Alarm702060Sentby:"Peifer,Georg"<G.Peifer@K>DearfirsttheymustExittheCOP32!Usetheengineerkey,selectFile,Exit,wait30Seconds.ThendotheotherthingsIhavetold.MitfreundlichenGrüßenYourssincerelyGeorgPeiferTechnischerServiceMaschinen/HelpdeskTechnicalServiceMachine/HelpdeskKLINGELNBERGGmbHD-42499HückeswagenTel.:+49(0)219281Fax:+49(0)219281-ManagingDirectors:TomasKirschenfauth(Vors.)-Dr.HartmuthMüllerChairmanoftheboard:JanKlingelnbergAmtsgerichtKölnHRB37950-USt-IdNr.:DE184637081-Steuernummer:DieseE-MailenthältvertraulicheoderrechtlichgeschützteInformationen.WennSienichtderbeabsichtigteEmpfängersind,informierenSiebittesofortdenAbsenderundlöschendieseNachricht.DasKopierendieserE-MailoderunbefugtesWeiterleitenderdarinenthaltenenInformationenistnichtTheinformationcontainedinthismessageisconfidentialorprotectedbylaw.Ifyouarenottheintendedrecipient,pleasecontactthesenderanddeletethismessage.AnyunauthorisedcopyingofthismessageorunauthoriseddistributionofinformationcontainedhereinisVon:BenGan[mailto:ben.gan@]ImAuftragvonDKSH-KlingelnbergGesendet:Dienstag,20.August2013An:TSM-Cc:DKSH-KlingelnbergBetreff:Re:SinotrukJinanAxle&TransmissionC50292839AlarmDearAcc.toyourinstructions,theyarecopyingcop32afterrenamed.Whencopying,machinegetfollowinganycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientisprohibited.Customerdon'tknowhowtogoPleasekindlyhelpcheckandletusknowyourfurthersupport.Thankswithbestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大昌华华华华华华华华华华(上海)中国上海市虹梅路1801号A区凯凯凯凯凯凯104室,邮邮电电862151879199传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientis TSM-H<TSM- 2013/08/1915:19Subject:SinotrukJinanAxle&TransmissionC50292839Alarm702060Sentby:"Peifer,Georg"<G.Peifer@K> 2013/08/2019:31Subject:AW:SinotrukJinanAxle&TransmissionC50292839Alarm702060Sentby:"Peifer,Georg"<G.Peifer@K>DearfirsttheymustExittheCOP32!Usetheengineerkey,selectFile,Exit,wait30Seconds.ThendotheotherthingsIhavetold.MitfreundlichenGrüßenYourssincerelyGeorgPeiferTechnischerServiceMaschinen/HelpdeskTechnicalServiceMachine/HelpdeskKLINGELNBERGGmbHD-42499HückeswagenTel.:+49(0)219281Fax:+49(0)219281-ManagingDirectors:TomasKirschenfauth(Vors.)-Dr.HartmuthMüllerChairmanoftheboard:JanKlingelnbergAmtsgerichtKölnHRB37950-USt-IdNr.:DE184637081-Steuernummer:DieseE-MailenthältvertraulicheoderrechtlichgeschützteInformationen.WennSienichtderbeabsichtigteEmpfängersind,informierenSiebittesofortdenAbsenderundlöschendieseNachricht.DasKopierendieserE-MailoderunbefugtesWeiterleitenderdarinenthaltenenInformationenistnichtTheinformationcontainedinthismessageisconfidentialorprotectedbylaw.Ifyouarenottheintendedrecipient,pleasecontactthesenderanddeletethismessage.AnyunauthorisedcopyingofthismessageorunauthoriseddistributionofinformationcontainedhereinisVon:BenGan[mailto:ben.gan@]ImAuftragvonDKSH-KlingelnbergServiceCenterGesendet:Dienstag,20.August201309:38An:TSM-Cc:DKSH-KlingelnbergBetreff:Re:SinotrukJinanAxle&TransmissionC50292839AlarmDearAcc.toyourinstructions,theyarecopyingcop32afterrenamed.Whencopying,machinegetDearIdidnotasktoalignthesensor.IaskedfortheSensorcalibration.ThisisafunctionbuiltintheCLmaxisabsolutelywrong!Itmustbearound11mm!Youcannoteditthesevalues!Youmustmakeasuccessfulsensorcalibration.PleaseasktoremovetheclampingbaranddothesensorInMachine2pressClamping,thenSensor.Followtheinstructions–likeunclamp–clampandhitOKwhenitisdone.Pleasetellme,doestheclampingsystemmoveup/downaround11mm?Whatdoesthesensorvoltageshowonthescreen,whenunclampedandalsowhenclamped?AlternativelytheycanexittheCOP32anduseanolderF:\oem\COP32.ini.AfterexitCOP32,wait30secondsbeforepressinganotherbutton.ThenMenu/Select,Startup,Password,SetPassword:SUNRISE,HMI,DOSShell,enterExplorer,renametheexistingCOP32.initoCOP32_not_working.iniandcopytheattachedonetoMitfreundlichenGrüßenYourssincerelyGeorgPeiferTechnischerServiceMaschinen/HelpdeskTechnicalServiceMachine/HelpdeskKLINGELNBERGGmbHD-42499HückeswagenTel.:+49(0)219281Fax:+49(0)219281-ManagingDirectors:TomasKirschenfauth(Vors.)-Dr.HartmuthMüllerChairmanoftheboard:JanKlingelnbergAmtsgerichtKölnHRB37950-USt-IdNr.:DE184637081-Steuernummer:DieseE-MailenthältvertraulicheoderrechtlichgeschützteInformationen.WennSienichtderbeabsichtigteEmpfängersind,informierenSiebittesofortdenAbsenderundlöschendieseNachricht.DasKopierendieserE-MailoderunbefugtesWeiterleitenderdarinenthaltenenInformationenistnichtTheinformationcontainedinthismessageisconfidentialorprotectedbylaw.Ifyouarenottheintendedrecipient,pleasecontactthesenderanddeletethismessage.AnyunauthorisedcopyingofthismessageorunauthoriseddistributionofinformationcontainedhereinisVon:BenGan[mailto:ben.gan@]ImAuftragvonDKSH-KlingelnbergGesendet:Montag,19.August2013An:TSM-Cc:BenjaminZhu;DKSH-KlingelnbergBetreff:Re:Fw:SinotrukJinanAxle&TransmissionC50292839AlarmDearMoreinformationforyourreference.TheycannotadjustCmaxcusing"+"sinceYellowlightonaspictureisshowing.PleasekindlyfurtherThankswithbestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大昌华华华华华华华华华华(上海)中国上海市虹梅路1801号A区凯凯凯凯凯凯104室,邮邮电电862151879199传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientis DKSH-KlingelnbergServiceCenter/SHA/DKSH BenjaminZhu/BJS/DKSH@DKSH,DKSH-KlingelnbergServiceCenter/SHA/DKSH@DKSH 2013/08/1909:57 Fw:SinotrukJinanAxle&TransmissionC50292839Alarm702060Sentby: BenGanCustomerdon'tknowhowtogoPleasekindlyhelpcheckandletusknowyourfurthersupport.Thankswithbestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大昌华华华华华华华华华华(上海)中国上海市虹梅路1801号A区凯凯凯凯凯凯104室,邮邮电电862151879199,传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientisFrom:TSM-H<TSM- 2013/08/1915:19Subject:SinotrukJinanAxle&TransmissionC50292839Alarm702060Sentby:"Peifer,Georg"<G.Peifer@K>DearGoodAcc.toyourinstructions,afteralignedsensorforclampingsystem,theerrorisMoreinformationasyourreference,althoughclampingsystemisworking,butFactvalueis0.0N;Whenmachineexecuteclampingreleasefunction,however,clampingsystemhavenoresponse.Pleasefindfollowingattached.DearIdidnotasktoalignthesensor.IaskedfortheSensorcalibration.ThisisafunctionbuiltintheCLmaxisabsolutelywrong!Itmustbearound11mm!Youcannoteditthesevalues!Youmustmakeasuccessfulsensorcalibration.PleaseasktoremovetheclampingbaranddothesensorInMachine2pressClamping,thenSensor.Followtheinstructions–likeunclamp–clampandhitOKwhenitisdone.Pleasetellme,doestheclampingsystemmoveup/downaround11mm?Whatdoesthesensorvoltageshowonthescreen,whenunclampedandalsowhenclamped?AlternativelytheycanexittheCOP32anduseanolderF:\oem\COP32.ini.AfterexitCOP32,wait30secondsbeforepressinganotherbutton.ThenMenu/Select,Startup,Password,SetPassword:SUNRISE,HMI,DOSShell,enterExplorer,renametheexistingCOP32.initoMitfreundlichenGrüßenYourssincerelyGeorgPeiferTechnischerServiceMaschinen/HelpdeskTechnicalServiceMachine/HelpdeskKLINGELNBERGGmbHD-42499HückeswagenTel.:+49(0)219281Fax:+49(0)219281-ManagingDirectors:TomasKirschenfauth(Vors.)-Dr.HartmuthMüllerChairmanoftheboard:JanKlingelnbergAmtsgerichtKölnHRB37950-USt-IdNr.:DE184637081-Steuernummer:DieseE-MailenthältvertraulicheoderrechtlichgeschützteInformationen.WennSienichtderbeabsichtigteEmpfängersind,informierenSiebittesofortdenAbsenderundlöschendieseNachricht.DasKopierendieserE-MailoderunbefugtesWeiterleitenderdarinenthaltenenInformationenistnichtTheinformationcontainedinthismessageisconfidentialorprotectedbylaw.Ifyouarenottheintendedrecipient,pleasecontactthesenderanddeletethismessage.AnyunauthorisedcopyingofthismessageorunauthoriseddistributionofinformationcontainedhereinisVon:BenGan[mailto:ben.gan@]ImAuftragvonDKSH-KlingelnbergServiceCenterGesendet:Montag,19.August201304:09An:TSM-Pleasekindlyhelpcheckandprovideyourfurthersupport!Thankswithbestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大昌华华华华华华华华华华(上海)中国上海市虹梅路1801号A区凯凯凯凯凯凯104室,邮邮电电862151879199传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycomputer.Anyreview,re-transmission,disseminationorotheruseofthisinformationbypersonsorentitiesotherthantheintendedrecipientis-----ForwardedbyBenGan/SHA/DKSHon2013/08/1615:22---- Ben TSM-H<TSM- BenjaminZhu/BJS/DKSH@DKSH,DKSH-KlingelnbergServiceCenter/SHA/DKSH@DKSH 2013/08/1614:45Subject:SinotrukJinanAxle&TransmissionC50292839AlarmCc:BenjaminZhu;DKSH-KlingelnbergBetreff:Re:Fw:SinotrukJinanAxle&TransmissionC50292839AlarmDearGeorg,Goodmorning!Iamcalledthecaptionedmachinegotonealarm702060.CustomerknewsomesolutionmessagesuchCause Workpiececlampinglimit:

AdditionalinformationP0 PLC-in/outputcheckadjustmentoftheclampingunit,checkworkpiecedata,checkworkpiece,checkclampingunit,checkPLCTheywanttomodifyvalveofCmaxcforclearthiserror,isitfeasible?Pleasefindattachedpicture1.Inadditional,ifneedtoalignsensorofclampingunit?Forbetterandfastersolveproblem,theyalsoaskifKLDcanprovideonealarmlistfor700xxx,likefollowingstyle,SorryIhavenothisonebesidesCop.

Pleasekindlyhelpcheckandletmeknowyouridea.Thankswithbestregards,[attachment"2013-08-16.jpg"deletedbyBen[attachment"COP32.INI"deletedbyBenDearMoreinformationforyourreference.TheycannotadjustCmaxcusing"+"sinceYellowlightonaspictureisshowing.PleasekindlyfurtherThankswithbestregards,Unit104,InnovTower,BlockA,1801HongmeiRoad,Shanghai200233ChinaPhone:+862151879199,Fax:+862164958399大昌华华华华华华华华华华(上海)中国上海市虹梅路1801号A区凯凯凯凯凯凯104室,邮邮电电862151879199,传传86216495Theinformationofthise-mailisstrictlyconfidentialandmaybelegallyprivileged.Itisintendedsolelyoftheaddressee.Ifyoureceivedthisinerror,pleasecontactthesenderanddeletethematerialfromanycompute