0102业务计划控制程序0

目的Objective为了不断提高公司产品的市场占有率和竞争力，采取通过与竞争对手进行比较的方式，制订本公司的业务计划，并对业务计划在公司有效实施和沟通进行控制。Throughcomparisonwithcompetitors,thebusinessplanisformulatedtoenhancemarketsharesandcompetitivenessofAICQproducts,whiletocontroltheireffectiveexecutionandcommunicationwithinthecompany.适用范围ApplicableScope涉及公司财务、市场、产品设计和开发、过程设计和开发、质量、生产、人事和环保领域。Thisisapplicabletothefinance,markets,productsR&D,processR&D,quality,production,humanresourcesandenvironmentalprotection.职责Responsibility3.1总经理办公室负责组织相关部门制订各项业务计划并进行汇总，同时监控业务计划的实施。GMOfficeisresponsiblefororganizingrelevantdepartmentstoformulatevariousbusinessplans,aswellassupervisingtheimplementationofbusinessplans.3.2各个部门负责编制本部门的业务目标，并实施业务计划。Everydepartmentestablishthebusinessobjectivesofoneself,andimplementthebusinessplan.3.3总经理负责业务计划的批准。TheGeneralManagerisresponsiblefortheapprovalofbusinessplans.工作程序WorkProcedures4.1制订业务计划的前期策划PreliminarySurveyforFormulationofBusinessPlans市场销售部通过调查本行业市场、质量、生产能力、经济状况等信息，来了解同行的经营状况和顾客的要求及期望，并在每年12月份整理形成《市场分析报告》后，传递到相关部门。MarketingDepartmentshallfindouttheoperationstatusofcompetitorsandthedemandsandexpectationsofclientsbyinvestigatingthemarket,quality,productioncapacityandfinancialstatusofothercompaniesinthisline.Andinvestigationresultsshallbeformulatedinmarketingresearchreportandsenttorelevantdepartmentsinwrittenform.负责业务计划制订的部门除了依据市场开发部提供的信息外，还应通过参加行业活动、展览会、研讨会、专业杂志等了解国内外同行的产品和经营情况，并对本公司的质量趋势、运行能力（生产率、效率、有效性、质量成本）、关键产品/服务质量水平以及供应商状况通过统计技术分析确定目前公司水平，并在每年12月份在此基础上编制各项业务调查分析报告，总经理办公室负责业务调查分析报告的存档工作。BesidestheinformationprovidedbyMarketingDepartment,thedepartmentsresponsiblefortheformulationofbusinessplansshallinvestigatetheproductsandoperationstatusofthecounterpartsathomeandabroadthroughindustrialactivities,exhibitions,symposiumsandprofessionaljournals.Furthermore,theyshallfindoutAICQ’spresentstandingthroughstatisticalanalysisofAICQ’squalitytrends,operationcapability(productivity,efficiency,effectivenessandqualitycosts),qualitylevelofkeyproducts/servicesandsuppliersstatus.ThebusinessinvestigationandanalysisreportsshallbeformulatedonthebasisofaboveeveryDecember.ThebusinessinvestigationandanalysisreportswillbefiledbytheGMOffice.4.2业务计划的制订总经理办公室在收到各个部门的《业务调查分析报告》后，在每年的1月份之前召集相关部门制订或修订公司的《公司中长期发展计划》(3年)，并根据公司中长期发展计划，公司目前发展状况和行业状况，制订《年度业务计划》。《公司中长期发展计划》和《年度业务计划》经总经理批准后，报董事会讨论。GeneralManagerOfficeshallsummonrelevantdepartmentstoformulateorrevisethecompanymedium-andlong-termdevelopmentplan(3years)beforeJanuaryeveryyearaftercollectingbusinessinvestigationandanalysisreportsfromeverydepartment,andshallworkoutyearlybusinessplanbasedoncompanymedium-andlong-termdevelopmentplan.Companymedium-andlong-termdevelopmentplanandyearlybusinessplanaretobesubmittedtotheboardfordiscussionafterGeneralManagerapprovesofthem.4.2.2公司业务计划应该包括以下内容；Corporatebusinessplanshouldincludethefollowingcontents:预期销售额；销售利润；生产成本；财务策划；市场占有率以及市场开发计划；顾客满意计划；产品研发计划；关于生产量，生产率；健康、安全方面的计划；公司设施设备规划和调整计划；产品质量目标和关键内、外部质量指标（如CPK、PPM值等）；人力资源开发计划等内容；Forecastsalesfigures;salesprofit;productioncost;financialstrategy;marketshareandmarketdevelopmentplan;customersatisfactionplan;productresearchanddevelopmentplan;productionvolumeandefficiency;plansconcerninghealthandsafety;companyfacilitiesandequipmentprogrammingandadjustmentplan;productqualitytargetandcriticalinternalandexternalqualityindices(e.g.CPK、PPM);humanresourcesdevelopmentplan.4.2.3董事会通过公司的业务计划后，总经理办公室将公司《年度业务计划》下发到各个部门，并作好分发记录。各个部门根据公司《年度业务计划》，制订本部门的业务目标和实施计划，业务计划必须说明制订目标依据和来源、总体目标、各阶段完成的目标、具体的措施。并报总经理批准后交总经理办公室存档。Assoonastheboardapprovesofthecompanybusinessplan,GeneralManagerOfficeisresponsibleforreleasingthecompanyyearlybusinessplantoeverydepartment,andkeepingrecordabouthandingout.Basedoncompanyyearlybusinessplan,everydepartmentshallformulatetheirownbusinesstargetsandexecutionplans.Theirbusinessplansmustidentifythebasisandsourcebywhichthebusinesstargetsareset,overalltarget,targettobeachievedateachstageandthespecificexecutionplans.ThesebusinessplansmustbeapprovedofbyGeneralManagerandfiledinGeneralManagerOffice.4.2.1市场销售部应制订以下业务计划：TheMarketingDepartmentshallformulatethefollowingbusinessplans:预期销售额；Expectedsales.市场占有率以及市场开发计划；Marketshareandmarketdevelopmentplan顾客满意计划。“ToCustomers’Satisfaction”Plan4.2.3技术工程部应制订以下业务计划：TheEngineeringDepartmentshallformulatethefollowingplans:研究与开发方面（如产品发展趋势、产品开发计划、产品改进计划、技术改造计划等）；ResearchandDesign(e.g.productdevelopmenttrends,productdevelopmentplans,productimprovementplans,technicalrenovationplans,etc).参与制订公司设施规划和调整计划。Participatingintheformulationofcompanyfacilitylayoutandadjustmentplan.4.2.4制造工程部应制订以下业务计划：TheManufacturingDepartmentshallformulatethefollowingbusinessplans:关于生产率、设备/人员/工装模具等的利用率和效率计划等；Theplanaboutproductivity,utilityandefficiencyofequipment/personnel/tools.健康、安全方面业务计划。Businessplaninrespecttohealthandsafety.公司设施规划和调整计划。Companyfacilitylayoutandadjustmentplan.4.2.5质量部应制订以下业务计划：TheQualityDepartmentshallformulatethefollowingbusinessplans:产品质量目标；ProductQualityObjectives.关键内、外部质量指标（如CPK、PPM值等）。Thecriticalexternal&internalqualityindices(e.g.CPK,PPMvalue,etc).4.2.6人力资源部制订人力资源开发的业务计划。TheHumanResourceDepartmentisresponsibleforformulatingthebusinessplansaboutthedevelopmentofhumanresources.4.2.7财务部应制订质量成本控制业务计划TheFinancialDepartmentshallformulatethebusinessplansforqualitycostscontrol.4.2.8采购物流部应制订生产材料成本控制计划和供应商监督整改计划。ThePurchase&LogisticsDepartmentshallformulatetheplanstocontrolproductionmaterialcosts,superviseandimprovethesuppliers.所有业务计划均应受控，业务计划和业务调查分析报告为公司机密文件，未经最高管理者许可，不得调阅和分发，总经理办公室应保证员工了解业务计划中的目标要求。Allbusinessplansmustbeundercontrol.Thebusinessplansandbusinessinvestigation&analysisreportsarelistedastheconfidentialdocumentsofthecompany,andshallnotbelentandreleasedwithouttheapprovaloftopmanagers.TheGMOfficeshallensurethateachstaffunderstandstheobjectivesandrequirementsasstipulatedinthebusinessplans.4.3业务计划的实施和监控Execution&ControlofBusinessPlans4.3.1由总经理负责组织各部门实施经批准的业务计划，业务计划的实施必须采用跨部门方式进行和部门之间相互沟通，以利于过程和质量改进。TheGeneralManagerisresponsiblefororganizingeachdepartmenttoexecutetheapprovedbusinessplans.Tofacilitatetheimprovementofprocessandquality,thebusinessplansmustbeexecutedacrossvariousdepartmentsandthroughmutualcommunication.4.3.2总经理办公室组织各部门每月对业务计划实施情况进行一次汇总，记录在《业务计划实施跟踪表》中，记录各项指标趋势，以测定公司当月经营情况，并与业务计划中所确立目标对比，通过对比了解公司目前状况，总经理办公室负责组织各部门制订改善计划，优先解决与顾客相关问题，以便于在下一个月采取相应措施以确保和超过计划的目标值。TheGMOfficeshallorganizeeachdepartmenttomakeamonthlyconclusionoftheexecutionprogressofbusinessplans,andbekeptonbusinessplanexecutionfollow-upform.Variousindicesshallberecordedtomeasurethecorporateoperationachievementsinthatmonth,whilebecomparedwiththeobjectivesasdefinedinthebusinessplanstorevealthepresentconditionsofthecompany.TheGMOfficeisresponsiblefororganizingeachdepartmenttoimprovetheplansandfindpropersolutionstotheclient-relatedproblemsinpriority,withaviewtotakingappropriateactionsinnextmonthtorealizeorexceedtheobjectiveintheplan.4.3.3总经理办公室将业务计划实施情况提交管理评审，并重新审核业务计划可行性和适宜性，必要时，对业务计划进行更新和修订。TheGeneralManagerOfficeshallsubmittheexe