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商务英语写作1(山东联盟)智慧树知到课后章节答案2023年下山东管理学院山东管理学院

第一章测试

Accordingtothecriteriaforeffectivebusinesswritingdiscussedinthischapter,whichonedoyouthinkismoreappropriate?Themessageisgiventoseveralbranchesofacompany.()

答案:

Uponarrivalattheheadoffice,yourauditoristogototheboardroom.

Accordingtothecriteriaforeffectivebusinesswritingdiscussedinthischapter,whichonedoyouthinkismoreappropriate?Informtheresignationofaformerpresident.()

答案:

Kyle,thePresidentofGarvy-WheatonBank,hasresignedtoacceptapositionwithanothercompany.

Accordingtothecriteriaforeffectivebusinesswritingdiscussedinthischapter,whichonedoyouthinkismoreappropriate?Announceacompany'spolicy.()

答案:

Employeeswithvisionimpairmentwillreceivecompanymemorandumbyvoicemail.

Accordingtothecriteriaforeffectivebusinesswritingdiscussedinthischapter,whichonedoyouthinkismoreappropriate?Replytoaletterwhichdidn’tprovidethespecificationsofsomegoodsordered.()

答案:

PleasesendthecompletespecificationsforPanNo,3249,sowecancompleteyourorderquickly.

Accordingtothecriteriaforeffectivebusinesswritingdiscussedinthischapter,whichonedoyouthinkismoreappropriate?Requestabusinesspartnertoeffectpayment.()

答案:

WouldyoupleasepaythisamountassoonasyoucanatBankofChina,Liaoning?

Alettertosellanewproductshouldbewritteninanindirectorder.()

答案:

Aletterfromarecentcollegegraduaterequestingaletterofrecommendationfromaformerinstructorshouldbewritteninanindirectorder.()

答案:

Aletteraskingwhenthenextyear’sautomobileshowwillbeheldinthelocalplaceshouldbewritteninadirectorder.()

答案:

Unfortunately,yourordercannotbesentuntilnextweek.Thissentenceisapositivetone.()

答案:

Pleaseremitpaymentwithin10dayssothatyoucanmaintainyourcreditrating.Thissentenceisapositivetone.()

答案:

第二章测试

Whichoffollowingarethestepsinwritingpersuasiveclaims?()

答案:

Begintheclaimletterwithacompliment,andfollowitwithastatementoftheproblemorabriefreviewofactionsyouhavetakentoresolvetheproblem.Begintheclaimletterwithacompliment,andfollowitwithastatementoftheproblemorabriefreviewofactionsyouhavetakentoresolvetheproblem.;Presentfactstoproveyourclaimisvalidandexplainwhythecompanyisresponsiblefortheproblem.;Closebytellingthereaderexactlyhowyouwanttheproblemtobesolved.Maketherequestclear.

Bypersuasion,wemeanreasoningwiththereader—presentingfactslogicallythatsupportyourcase.()

答案:

Therequestforactionshouldbeplacedintheclosingofapersuasivemessage.()

答案:

感谢贵方的订货和要求。能竭诚为贵方服务,我方感激不尽。翻译为:Yourorderandrequestaresincerelyappreciated.Wearealwaysgratefulfortheopportunityofservingyouinthebestwaywecan.()

答案:

我公司享有要求赔偿的权利,我们希望了解你方准备给予的补偿金额,以解决此事。翻译为:Itisclearthatweareentitledtosomecompensation,andweshouldbegladtohearoftheallowanceyoupreparetomaketomeetthecase.()

答案:

我们6月6日订购的货物至今仍未到达。翻译为:ThegoodsweorderedfromyouonJune6haven’tarrivedyet.()

答案:

如果我们的产品符合您的需求,请随时来电来函,我们将非常高兴地、不遗余力地为您服务。翻译为:Ifourlineofbusinessmatchesyourneeds,pleasefeelfreetocallorwritetous.Wewouldbemosthappytoassistyouinanywaywecan.()

答案:

Inasimplecomplaintletter,tellingthereaderimmediatelywhatactionyouwouldliketotakeisconsideredbusinesslikeandefficient.()

答案:

Whichofthefollowingisthemostappropriateopeningforalettergrantingaclaim?()

答案:

null

Youshouldeithermakeatelephonecallorwritealettertomakeaclaim,butneverboth.()

答案:

第三章测试

Anoticeshouldbesimple,conciseandattractive.()

答案:

Thepurposeofanoticeistogiveinformationbrieflyandquickly.()

答案:

Anannouncementshouldbedirectwhenannouncingbadnews.()

答案:

为庆祝这个特殊的日子,所有顾客将享受开业打折优惠。翻译为:Tomarkthisspecialoccasion,customerswillbeofferedwithanopeningdiscount.()

答案:

Amemoisusedtodescribethestandardformatofinternalcommunication,whichanorganizationusesforitsownstaff.()

答案:

Memosusuallycontainthefollowingparts().

答案:

Body:themainidea,suppliesthereasons,details,orexplanations.;Opening:thepurposeofthememo,thecontextandproblemorthespecificassignmentortask.;Closing:anurgeforactionifnecessary.;Headings:themaininformationofthereceiver,thesenderandthedate.

Theminutesrecordershouldnothesitatetodiscardtheirrelevantinformation.()

答案:

Thefollowingarethewritingtipsforminutesexcept().

答案:

Bettertouseinformalwords.

Memosrefertoasummarizedwrittenrecordofwhathastakenplaceinameeting.()

答案:

Personalopinionsandcommentsareallowedintheminutes.()

答案:

第四章测试

WhichofthefollowingisthepurposeofHeadinginacoverletter?()

答案:

includetheaddressofthecompany.;includethedateyouarewritingtheletter.;provideyourcontactinformation.

Thebasicpartofacoverletterincludes:()

答案:

body;introduction;heading;closing

Coverletteristhefirstimpressionyouwillmaketotheemployer.()

答案:

Whenyousummarizeyourstrengths,youshouldbe().

答案:

fully-proved

Youshouldstartyourapplicationletter().

答案:

null

Whenyouwriteanapplicationletterforajob,youcanlieaboutyourexperienceaslongasotherscan’tfind.()

答案:

希望有机会运用我的会计和英语技能为一家海外公司工作。翻译为:AnopportunitytoapplymaccountingeducationandEnglish-languageskillsinanoverseascompany.()

答案:

Whenyouwriterésumés,you’dbetterlistyourworkexperienceinreversechronologicalorder.()

答案:

Résumésshouldnotmentionwhyyouleftyourlastjob.()

答案:

Résumésareusuallydividedintothreetypes:hronologicalrésumé,functionalrésuméandacombinedrésumé.()

答案:

第五章测试

Thelettermustincludeinformation______aboutthecompanyextendingtheinvitation.()

答案:

thecompany’sdateofregistration/incorporationandashortdescriptionofthefirm’sbusinessline;completenameofthecompanyandheadquartersaddress;theaddressofallcompanyfacilitiesbeingvisited;thecompany’swebsiteaddress,ifavailable

Aninvitationletter,whetherformalorinformal,shouldbewritteninthefirstperson.()

答案:

Wordswritteninaninvitationlettershouldbeexplicit,conciseandcomplete.()

答案:

我写信给你是希望你原谅我的失约。翻译为:I’mwritingtoaskyoutoexcusemefornotbeingabletokeepourappointment.()

答案:

Itisimportanttoacknowledgeyourmistakestraightaway.()

答案:

WethankyouforyourletterofMay27andthe_____illustratedcatalogue.()

答案:

enclosed

Usually,effectivelettersofrecommendationhavethesesixpartsincommon,includingtheheader,thesalutation,theintroduction,thebody,theclosingandthesignature.()

答案:

你获此荣誉,所有与你相识或共事的人都感到十分光荣。翻译为:Thehonorwillgivepleasuretoawidecircleofpeoplewhoknowyouandyourwork.()

答案:

Whichofthefollowingpeopleshouldnotbeinvitedtowritearecommendationforus?()

答案:

Anordinaryclerk

Thewriterssign,seal,andsendtherecommendationtotheorganizationconcerned.()

答案:

第六章测试

Thebudgetsectionofaproposaldescribesthecredentialsandexpertiseoftheprojectleaders.()

答案:

Whichstatementiswrongaboutbusinessproposals?()

答案:

Trytobeserious,fair,subjective,andfactual.

Proposalsmaybeclassifiedas______,________,________.()

答案:

solicitedorunsolicited;informalorformal;internalorexternal

Questionnairesshouldbebriefandconcise.NormallyaprintorIn

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