外事接待英语Module 4 Handling Emergencies

ModuleFour

HandlingEmergenciesContents1234Task1HandlingCommonEmergenciesTask2HandlingMedicalEmergenciesTask3HandlingNaturalDisastersExtendedTasksWarmup1.handle2.earthquake3.flood4.caraccident5.hurricane6.fire7.heartattack8.explosionA.心脏病B.洪水C.车祸D.处理E.着火F.爆炸G.飓风，旋风H.地震DHBCGEAFDiscusswithyourpartnerthefollowingquestionsandthenpresentyourviewpointstotheclass.1.Howoftenisacommonpersonlikeyouandmeaffectedbydisasters?2.Whenyoudogetaffectedbydisasters,doyouknowhowtoreact?3.Haveyoueverexperiencedanyemergencies?Talkaboutyourexperiencetoyourpartner.Task1HandlingCommonEmergenciesActivity1Pairwork

Readthefollowingpassageaboutdealingwithemergenciesanddiscusswithyoupartnersthequestionsbelow.Questions:1.Whatkindofemergenciesordisastersarementionedinthepassage?2.Whatwaystodealwithemergenciesanddisastersarementionedinthepassage?Call119Call120Call110Findoutwhattodobyaskingyourteachersorreadingbooksonthisaspect.ListentotheradioorTVtomakeyourselfbeawareofanyplanstoevacuateyourarea.Activity2Listening

Listentothefollowingthreeshortdialoguesandanswerthequestions.Answers:1.B2.D3.A4.C5.AActivity3ListeningListentothefollowingdialogueandfillinthegaps.Answers:1.passport2.seriousproblem3.lookedineverypossibleplace4.searchedeveryplace5.takeanytaxi6.mayleaveit7.carnumber8.belongstoImitationImitationActivity4RolePlay.MiniTask1Mr.MarkBrownisaforeignteacherwhoteachesEnglishinacollegeinBeijing.HehasboughtareturnticketfromLosAngelestoBeijingandgobacktoLosAngelesintheAirChinaLosAngelesOffice.WhenhefinishesteachinginBeijinganddecidestogoback,hecannotfindhisticket.SohegoestotheforeignaffairsofficetoaskWangChenhowtohandlethesituation.Makeadialoguewithyourpartner,takingtheroleofMarkBrownandWangChen.Youcanrefertothefollowinginformationaboutthetipsforprocessingthereplacementorrefundofthelostticket:1.Verifysomepointsabouttheticketbycheckingthepassenger’spassportandreservationrecordsuchasthepassenger’sname,

theflightnumber,whenandwheretopurchasetheticketandtheticketnumber.2.AskthepassengerswhohaslosthisorhertickettofillintheApplicationandIndemnityAgreementForReplacement/RefundofLostTicket

andremindhimorhertoreimbursetheairlinesforitslossbecauseofthefraudulentuseofthelostticket3.Givetheapplicationformtothepersoninchargeandhaveitcountersigned4.ReplacetheticketormaketherefundforthepassengerUsefulExpressionsMarkBrown

:---lost---.WangChen:----problem.Areyousureyou’velostit?

Brown

:------.Chen:-------lookedineverypossibleplace

thatyoumayhaveleftit?Brown

:-------searched-------Chen:Doyouremembertheflightnumber,---and----?Brown

:Yes,-------Chen:Don’t------.----------fillintheform-------?Brown

:-------Chen:-----------givetheapplicationformto--------------.Brown

:---thankyou----.Chen:-----.MiniTask2Mr.MarkBrownandWangChengotoAirChinaBeijingtoreplacethelostticket.Theyarenowtalkingwiththestaffthere.Makeadialoguewithyourpartners,takingtheroleofMarkBrown,WangChenandthestaffinAirChina.Task2HandlingMedicalEmergenciesActivity1ReadingReadthefollowingdialogueandanswerthequestionsbelow.QuestionsWhat’swrongwiththeforeignguest?Theforeignguestissufferingfromacuteappendicitis.Howdoesthereceptionistdealwiththesituation?ShecalledtheFirstAidCenterImitationImitationActivity2Imitation

Listentothefollowingtwodialoguesandimitatethespeakerswithyourpartner,payingattentiontothesentencesinbold.DialogueOneMr.BlackfeelsterribleandMissLiexpressesherconcernaboutthat.B=Mr.BlackL=MissLiImitationDialogueTwoMr.BlackandMissLinarenowinthehospital.L=MissLinB=Mr.BlackD=DoctorImitationActivity3ReadingandUnderstandingReadthefollowingpassageandtrytogetsomeknowledgeforamedicalemergencyininternationaltravelling.Howmanypointsoftipsaregiveninthepassage?Whatarethey?Activity4RolePlay

MissAliceBrownisanimportantclientofLiNanwhoistheassistantofthegeneralmanagerinatextilecompanyinGuangzhou.MissBrowncamefromCanadatoGuangzhoutovisitthefactoryofLiNan’scompany.BecauseMissBrownjustcametoGuangzhouandshewasnotusedtotheclimateinGuangzhou,therefore，shehadahighfever,abadcoughandachestpain.Shealsofeltdizzy.SoshecalledLiNanandtoldheraboutherterriblephysicalcondition.LiNangavehersomeadviceandtookhertothehospital.MiniTask1Makeadialoguewithyourpartneraccordingtothegivensituation,takingtherolesofMissBrownandLiNan.MissAliceBrown:Thisis---speaking.Isthat---?LiNan:------Alice:Ifeel---LiNan:Mr.Black.Iamverysorrythatyouareill.Alice:I'msosorrytobotheryou.LiNan:Nobotheratall.Thisismyjob.Andwearegoodfriends.Iamworryingaboutyou.Howdoyoufeel?Alice:I'vejust-------.LiNan:I'msorry------.What'sthematter?Alice:Iwaswonderingifit----------LiNan:Thatmaybeit.Andanyothersymptoms?Alice:Well,I'mfeelingrather------atpresent.LiNan:Isuggest

that

------

hospital.The

No.3People's

Hospitalis

not

far

from

here.It'soneof

thebest

kindshere.Alice:Ireally

don’twanttoputyoutotrouble.

LiNan:Notroubleatall.---------.UsefulExpressionsMiniTask2LiNanandMissBrownareinthehospitalnow.TheyaretalkingwiththedoctoraboutMissBrown’ssymptoms.Makeadialoguewithyourpartners,takingtheroleofMissBrown,LiNanandthedoctor.LiNan:Goodmorning,Doctor.D:-------.Sitdownplease.-------?LiNan:-----complainsof------------D:----anyothersymptoms,suchas

-----------?LiNan:Asamatteroffact,hehashad--------.D:(To

Mr.Black)can

you

think

ofanythingyouate

yesterday,thatmighthavecausedit?Alice:I'mafraid------D:Thatmaybeit.------exerciseeveryday?Alice:No,Idon't.D:Doyou------?Alice:-----------.D:-----------.Alice:Yes,IguessI'mnotreallyinaverygoodshape.D:You've

gota-------.I'll

giveyoua

prescriptionforthesestomachpains.Youcangetitfilledatthedispensary〔施药所，诊疗所〕.Butatthesametime,Idorecommendthat--------------.You'llbefeelingbetterinnotime.Alice:-------,doctor.Task3HandlingNaturalDisastersActivity1PairWork

Discussthefollowingtopicswithyourpartnerandpresentyourviewpointstotheclass.1.Whatnaturaldisastersdoyouknowandhowtodealwiththem?2.Canyoumentionsomenaturaldisasterswhichhappenedintheworldinrecentyears?Activity2Reading

Readthefollowingarticleandfinishthefollowingminitasks.MiniTask1Questionsforthought1)Whatisanearthquake?TechnicallyanearthquakeisavibrationoftheEarthcausedbyundergroundmovementofafaultplane.2)Whatshouldyoudoifyouareinsidewhentheearthquakehappens?Ifyouareinside,moveawayfromwindowsandoutsidedoorsandtakecoverinaninteriordoorwayorevenunderatable,makesureyoustayawayfrombookcases,chandeliersorcabinetsthatcouldspilltheircontents.3)Whyshouldn’twewalkthroughfloodwaterwhenthefloodhappens?Becausewedonotknowwhatisinthewater,orhowitwillchange.4)Whatisahurricaneandwhatisatornado?Ahurricaneisaseveretropicalcycloneaccompaniedbyheavyrainsandstrongwinds,whereasatornadoisawindstormthatusuallymanifestsasatunnel-shapedcloudthatreachesland.5)Ifyouarecaughtoutsidewhenahurricaneortornadohappens,whatshouldyoudo?Ifyouarecaughtoutside,seekshelterasbestyoucanandtrytocoveryourhead,ifyoucannotfindshelterlayflatonyourstomachwithyourarmscoveringyourheadandneck.MiniTask2TrueorFalse1〕F2〕T3〕F4〕T5〕T6)authorities7)boardedup8)vibration9)diverse10)tsunami1〕pullover2〕manifested3)attemptedto4)shelter5)accompaniesMiniTask3Completethesentenceswiththefollowingexpressions.Changetheformwherenecessary.MiniTask4TranslatethefollowingsentencesfromEnglishintoChinese.

1)当地震发生的时候如果你正在旅途中，就呆在轿车或巴士内，但是要让司机把车停靠在路边并且熄掉引擎。2)不要沿着高压电线或其他正在运行的电线往下爬，因为这会导致你触电。3)如果你正在室外，尽量找一个地方躲避起来以保护你的头部，如果找不到躲避的地方，就平爬在地上，并用胳膊挡住你的头部和颈部。4)飓风和龙卷风都是暴风雨，一般情况下会导致洪灾。所以，正如我们前面所提及的，如果你发现自己被洪水冲走了，不要奋力挣扎。5)自然灾害永远都不是令人愉快的事情，所以掌握一点自救的知识，就会很大程度上提高你逃生的时机。ExtendedTasks1.ReceptionEtiquetteReadthefollowingpassageandtrytogetsomeknowledgeabouttipsfortravellingabroad.Whatkindofticketwillbetheconvenientoneforyourtravelbyair?Ifyouareflying,considerrequestinganelectronicticket.Whatshouldbekeptinyourcarry-on?Packvaluables--suchasjewelryandcameras--inyourcarryon,includingessentialssuchasatoothbrush,achangeofunderwear,andanymedicationyoumayneedinyourcarryonaswell.Whenshouldweconfirmallreservationsforyourtravel?Confirmallreservationsatleastaweekaheadoftime.Isitnecessarytocarryablankjournalornotebookwithyou?Yes,itis.ExtendedTasks2.ExtendedReadingWhatShouldbeDoneiftheLuggageoftheForeignGuestisDelayedorLost?1.Weshouldgotothebaggageinquiryofficeandletthemknow.2.Chancesarethatthesuitcasewillarriveonasubsequentflight.3.Thepassengermaybetoldtowaitandtowatchtheappropriatebaggagecarousel.4.Itwillincludethepassenger’scontactinformation,flightinformation,andadescriptionofthemissingsuitcase.5.Thebaggageinquiryofficewillgivethepassengertheirphonenumberandthepassengercancallthemtoaskaboutthestatusofthemissingsuitcase.ExtendedTasksExtendedReadingWhattoDoIfthePassportoftheForeignGuestisLost.1.TheForeignAffairspersonnelshouldhelptheguestreportthecaserapidlytothelocalpublicsecurityofficeandcompletetheregistrationprocedure.2.Theforeignguestshouldgotothenearestembassyorconsulateofhisorhercountryinthevisitingcountryassoonaspossibletocompletetheregistrationprocedureofthelostreport,andthenapplyforanewpassport.3.Afterthenewpassportisissued,theforeignguestshouldgotothepublicsecurityofficetogetanewvisa.4.Withthenewvisa,theforeignguestcancontinuehisorhertriporleavethevisitingcountry.ExtendedTasksExtendedReadingPreparingforaLostWalletIncident1.D2.D3.D4.A5.D3.TranslationA.Translatethefollowin