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BusinessCooperation新标准职业英语综合教程2Unit

31Unit

objectives2Learning

context3Section

I4Section

II5Self-assessmentUnitobjectivesInthisunit,youwilllearnto:explainthemeaningofthewin-winprincipleincooperation;writeaninvitationlettertoapotentialbusinesspartner.课程思政提示专设育人目标,凸显:共赢在商务合作中的重要性BeijingMotorsisanewenergyvehiclecompanywithrichexperienceinresearchanddevelopment.Youarethesecretaryforthebusinessdevelopmentmanager.Recently,youhavebeenemailingSAFEWheels,acar-makingcompanyinSingapore,anddiscussingdetailsofbusinesscooperation.YourmanagerwouldliketoinvitethemforbusinessnegotiationsinChinasoyouneedtowriteaformalinvitationletter.LearningContextCommunicativescenario课程思政提示单元主题:商务谈判真实职场任务:与潜在合作伙伴进行商务谈判协商过后实现双赢合作Discussthefollowingquestionswithyourpartner.Whenapotentialpartnermakesover-demandingrequestsduringnegotiations,whatwouldyoudo?Whatinformationshouldbeincludedinyourinvitationletter?DiscoveringyourneedsLearningContextHintsHintsWhenapotentialpartnermakesover-demandingrequestsduringnegotiations,whatwouldyoudo?Doyouthinkyouranswersarehelpfulinmovingalongthenegotiation?Inordertomovealongthenegotiation,weneedtoproperlydealwithournegativefeelingsfirst.Inthisunit,wearegoingtofigureouttheprofessionalwaytonavigatethroughtoughnegotiations.Whatinformationshouldbeincludedinyourinvitation

letter?Someessentialinformationaboutthemeetingforbusinessnegotiation,includingthereason,timeandlocationoftheevent.Inthisunit,we’lllearnwhatinformationwouldbeuseful,shouldourlettersoundpersonalorprofessional,andwhatcanwedotoachievethat.SectionIStoryInteractionCultureAlongandsuccessfulpartnershipisbuiltonwin-wincooperation.ReadthefollowingstoryandseehowTobyhandledthebusinessnegotiationsandfoundcommongroundwithmutuallybeneficialresults.TextVocabularyUnderstandingideasDevelopingskillsUsinglanguageStory课程思政提示导语围绕育人目标,说明:共赢是商务合作成功的基石①Thebestrelationshipsarewin-win.Especiallyinbusinessnegotiations,awin-winattitudeisimportant.Tobylearntthislessonfirst-hand.译文Turninganointoayes②Tobyworksasasecretaryforthebusinessdevelopmentmanager,Andrew,inCNTelecom.Itspecialisesin5Gandcloudcomputing,andhasrichexperienceinresearchanddevelopment.MillsMotors,aleadingautomaker,isdevelopinganewmodelofanelectriccar.TheyintendtouseCNTelecomastheircloudserviceproviderforthenewmodel.TobyrealisedthatanopportunitylikethiscouldgreatlybenefitCNTelecom’sgrowth.Therefore,heputinalotofefforttoensurethecollaborationwassuccessful.译文Turninganointoayes③

Inthelastroundofnegotiations,MillsMotorsinsistedthatallthedatabestoredontheirownserverinsteadofonthecloudserverofCNTelecom.Inthebreakroom,Tobysighedandthought,“Thisway,wehavetogothroughsomuchtroubletoaccessdata.Howcanweofferstableandefficientcloudservices?”Hewasafraidthatthiswouldbethedealbreakerandruinthecollaboration.译文Turninganointoayes④

TobywasveryupsetwhenhereportedthistoAndrew.“Calmdown,”Andrewsaid.“Itisverynormalforbothpartiestomakenewdemandsduringnegotiations.Wecan’tletouremotions

getintheway.”Hecontinued,“Doyouknowwhattheyreallywant?Findingtheirrealneedsmightbethebreakthroughpointtoachieveawin-winsituation.”译文Turninganointoayes⑤

Andso,TobysetouttofigureoutwhatMillsMotorsreallywanted.Here-readtheemailexchangesanddiscoveredthatMillsMotorsspentalotofmoneyondatasecurity.“Ah,sodatasecurityisindeedtheirtopconcern,”Tobyfoundout.Hethenconsultedwiththetechnicalpersonnel.“Whydon’tweofferthemanindependentdatastoragespaceonthecloudserverofourcompany?”theysuggested.“ThatspacecouldbeaccessedbyMillsMotorsonly.Inthisway,wecanguaranteetheirdatasecuritymore.”Tobycouldn’thelpbutgivethemahighfiveatthisgreatidea.“IbetthiswouldconvinceMillsMotorsthatweareseriousaboutmeetingtheirrealneeds.”译文Turninganointoayes⑥AndrewsupportedTobyinseekingoutasolutionthatbenefitsbothparties.Withhissupport,Tobycontinuedwiththenegotiations.Intheend,CNTelecompromisedtodevelopanindependentstoragesystemonthecloudservertoguaranteedatasecurity.Inaddition,theywouldalsoprovidedatabackupandmanagementservices.Inreturn,MillsMotorsagreedtospendmoremoneyonsystemdevelopmentandtesting.Tobymanagedtoturnanalmostdefinite“no”intoamutual“yes”forthenewpartnership.Hisfacelitupwithasatisfiedsmile.译文Turninganointoayes课程思政提示课文讲述了一位经理秘书Toby在和对方公司沟通合作事宜时遇到困难,在经理Andrew的点拨下秉承互利共赢的原则,提出双赢的解决方法,最终顺利推进双方合作的故事。思考:为什么互利共赢心态在谈判中很重要?

如果你是Toby,在谈判中遇到困难时该如何解决?①最好的关系都是双赢的。特别是在商业谈判中,双赢的态度至关重要。托比在亲身实践中学到了这一课。原文“无”中生“有”②托比在CN电信工作,是业务拓展经理安德鲁的秘书。CN电信专攻5G和云计算,并在研发方面拥有丰富的经验。米尔斯汽车是一家领先的汽车制造商,现正开发一款新型电动汽车。他们打算请CN电信为新车型提供云服务。托比意识到这样的机会十分有益于CN电信的发展,因此他很努力地促成这次合作。原文“无”中生“有”③在上轮谈判中,米尔斯汽车坚持要将所有数据存储在自己的服务器,而不是CN电信的云服务器上。在休息室里,托比叹了口气,心想:“这样我们要费很大劲才能访问数据,还如何提供稳定高效的云服务呢?”他担心这个分歧会阻碍谈判,破坏合作。原文“无”中生“有”④托比沮丧地向安德鲁报告此事。“冷静一下。”安德鲁说,“在谈判中,双方提出新要求很正常。我们不能让情绪干扰谈判。”他继续说道:“你知道他们真正想要什么吗?找出他们的真正需求可能是实现双赢的突破点。原文“无”中生“有”⑤于是,托比开始摸索米尔斯汽车真正想要什么。他重新阅读了往来邮件,发现米尔斯汽车花了重金来保护数据安全。托比发现:“啊,他们的头等大事的确是数据安全。”然后他咨询了技术人员。技术人员建议:“为什么不在我司的云服务器上为他们提供一个独立的数据存储空间呢?这个空间只能由米尔斯汽车访问。这样,我们可以更好地保证他们的数据安全。”托比忍不住和他们击掌庆祝这个好主意。“我敢说,这样米尔斯汽车就会相信,我们认真对待他们的真正需求。”原文“无”中生“有”⑥托比寻求互利方案的做法得到了安德鲁的支持。在他的支持下,托比继续进行谈判。最终,CN电信承诺在云服务器上开发一个独立存储系统来保证数据安全。此外,他们还将提供数据备份和管理服务。作为回报,米尔斯汽车同意在系统开发和测试方面投入更多资金。托比成功把险些破裂的合作关系挽救了回来,达成了互利的新合作。他满意地笑了。原文“无”中生“有”LanguagePoints课文win-win

adj.双赢的e.g. Negotiatingafaircontractthatbenefitsbothpartiesis thekeytoawin-winsituation.

Implementingflexibleworkinghoursisawin-win situationforemployersandemployees.LanguagePoints课文negotiation

n.

谈判

e.g. Thesalespersonusedhisnegotiationskillstoclose thedealwiththecustomer. Wewillbothbenefitifwecanapproachthis negotiationwithanopenmind.LanguagePoints课文first-hand

adv.亲身

e.g. Thecompanysentateamtovisitthesuppliersand seehowtheyoperatefirst-hand. Iattendedaconferenceandlearntfirst-handabout thefuturedirectionofourmarket.LanguagePoints课文Tobyworksasasecretaryforthebusinessdevelopmentmanager,Andrew,inCNTelecom.本句中Andrew是同位语,用来解释说明名词短语thebusinessdevelopmentmanager。同位语可以是一个单词、一个词组甚至是一句话。

e.g. Mygoal,tobecomeaseniormanager,requiresyears ofhardworkanddedication. Thefactthatshehasaleadershipbackgroundmakes hersuitablefortheposition.LanguagePointstelecom

n.

电信

e.g. Ineedtocontactmytelecomserviceproviderfora badInternetconnection.

Telecomcompaniesarefacingincreasing competitionasnewplayersenterthemarket.课文LanguagePoints5G(fifthgeneration)第五代移动通信技术5G是指第五代移动通信技术。它能提供更快的数据传输速度、更低的延迟和更高的连接性。5G能在多领域应用,包括物联网、医疗、自动驾驶、虚拟现实、增强现实等。课文LanguagePointscloud

computing

云计算

e.g. Cloud

computingenablesemployeestowork remotelywithease. Weuseacloud

computingplatformtostoreand analysecustomerdatainrealtime.课文LanguagePoints课文automaker

n.汽车制造商

e.g. Theautomakerbuiltapartnershipwithatech companytodevelopself-drivingcars. Thiscompanyhasfacedchallengesrecentlybut remainsatopautomakerinthemarket.LanguagePoints课文electric

adj.

电动的e.g. Thecompanyisinvestinginelectricvehicles. Electricvehiclesarebecomingincreasinglypopular asmorepeoplevalueenvironmentalprotection.LanguagePointsInthelastroundofnegotiations,MillsMotorsinsistedthatallthedatabestoredontheirownserver...本句中,insist引导的宾语从句中的动作尚未发生,需用虚拟语气,使用“should+动词原形”的结构,should可省略。课文LanguagePointsinsist

vt.坚持

e.g. Heinsiststhatwefinishthisprojectbeforethedeadline. TheCEOinsiststhateveryonedressprofessionallyfor tomorrow’smeeting.课文LanguagePointsinsist

vi.

坚持

e.g. Thecustomerinsistedonspeakingtoamanagerto resolvetheissue.server

n.服务器

e.g. Weregularlybackupourdatatoaseparateserverin caseofhardwarefailure. Weneedtoupgradeourservertohandlethe increasedworkload.课文LanguagePointsgo

through

经历(困境、痛苦等)e.g. Iapologiseforwhatyouhadtogothrough.

Goingthroughdifficultsituationscanbe challenging, butweareheretohelpyou.课文LanguagePoints课文deal

breaker

导致失败的因素e.g. Hislackofexperienceinthisindustrywasadeal breakerforthehiringmanager. Cheatingonyourresumeisadealbreakerforour company.LanguagePoints课文ruin

vt.

破坏

e.g. Ifwedon’tcompletethisprojectontime,itwill ruinourreputation. Poorcommunicationandmisunderstandingscan ruinabusinesspartnership.LanguagePoints课文emotion

n.情绪

e.g. Themanagerencouragedemployeestoexpresstheir emotionsinahealthyway. Emotionscanimpactmotivationintheworkplace, particularlyinhigh-stresssituations.LanguagePointsget

intheway妨碍

e.g. Lackofclearobjectivescangetinthewayof achievingsuccess. Fearoftakingriskscangetinthewayofpursuing newopportunitiesandchallenges.课文LanguagePoints课文breakthroughn.突破

e.g. Thepartnershipledtoamajorbreakthroughinthe newtechnology. Abreakthroughinbatterytechnologyallowedusto createlonger-lastingelectricvehicles.LanguagePoints课文security

n.安全

e.g. Thecompanyinvestsheavilyindatasecurityto protectcustomerinformation. Therearestrictsecuritychecksoneveryoneentering thisbuilding.LanguagePointsAh,sodatasecurityisindeedtheirtopconcern.本句中indeed用在动词后表强调,意为“的确、确实”,也可用在句首,同样表强调。e.g. Weareseekingacandidatewhocanindeedmeetthe demandsofthisposition.

Indeed,innovationishighlyvaluedinourcompany.课文LanguagePointsconsult

vi.

咨询

e.g. TheemployeeconsultedwiththeHRdepartmentto understandthecompany’spolicies. Heconsultedwithhislawyerbeforesigningthe contract.课文LanguagePointsstorage

n.(信息的)存储e.g. Weneedtofindacost-effectivestoragesolution forourgrowingdataneeds. Asaremoteworker,Irelyheavilyoncloud storageservices.课文LanguagePointshigh

five

举手击掌

e.g. Hereachedacrossandgavemeahigh

five. Wesmiledanddidahigh

five.课文LanguagePointsbet

vt.

肯定

e.g. Ibetthenewproductwillincreaseoursales greatly. Ibetthebosswillbeimpressedbyyour presentation.课文LanguagePointsconvince

vt.

使信服

e.g. You’llneedtoconvincethemofyourenthusiasm forthejob. Heconvincedmethatthestorywastrue.课文LanguagePointsmeet

sb’sneeds满足……的需求e.g. Weneedtoensurethatourproductsmeet

the

customers’needs. Weconductedmarketresearchtounderstand customers’preferencesinordertomeettheirneeds.课文Vocabularyautomaker/ˈɔːtəʊˌmeɪkə/n.汽车制造商bet/bet/vt.肯定breakthrough/ˈbreɪkθruː/n.突破consult/kənˈsʌlt/vi.咨询convince/kənˈvɪns/vt.使信服electric/ɪˈlektrɪk/adj.电动的emotion/ɪˈməʊʃən/n.情绪first-hand/ˌfɜːstˈhænd/adv.亲身Vocabularyinsist/ɪnˈsɪst/vt.

坚决要求negotiation/nɪˌɡəʊʃiˈeɪʃən/n.

谈判ruin/ˈruːɪn/vt.破坏security/sɪˈkjʊərəti/n.

安全server/ˈsɜːvə/n.服务器storage/ˈstɔːrɪdʒ/n.(信息的)存储telecom/ˈtelɪkɒm/n.电信win-win/ˌwɪnˈwɪn/adj.双赢的Vocabularycloudcomputing云计算dealbreaker导致失败的因素getintheway妨碍gothrough经历(困境、痛苦等)highfivemeetsb’sneeds举手击掌满足……的需求5G(fifthgeneration)第五代移动通信技术aUnderstandingideasTask1Readthestoryandcompletetheinformationaboutthe

two

companies.Advancedtechnologyin1.

,andrichexperiencein2.A(n)3.

automakerAgreatopportunityforits4.Agreatchancetohaveanexperienced5.StrengthsBenefits

of

cooperation

CNTelecomMills

Motors5Gandcloudcomputingresearchanddevelopmentleading

growthcloudserviceproviderUnderstandingideasTask2

Decidewhetherthefollowingstatementsaretrue(T)orfalse(F)accordingtothestory.____1.ThemanagertoldTobynottoletemotionsinfluencehisactions.____2.CloudservicescanbebetterprovidedwhendataisstoredonthecloudserverofCNTelecom.____3.Thenegotiationwilldefinitelyfailwhenapartymakesanover-demandingrequirement.____4.MillsMotorsvaluesdatasecurityverymuch.____5.Awin-winsituationmeansthewinnertakesallthebenefits.TTFTFDeveloping

SkillsThetwocompaniesachievedawin-winresulteventhoughtheymetsomedifficulties.Therearethreestepstofollowwhendisagreementhappensinbusiness

negotiations,asshowninthefollowingdiagram.Deal

with

negative

emotionsAnalysetherealneedsofboth

sides

Makecompromisesandseekawin-winsolution课程思政提示商务谈判遇到分歧时的三个解决步骤:处理负面情绪分析双方需求妥协并促成双赢假如你在谈判中与对方产生分歧,该如何解决问题?基于所学解决分歧的步骤:Developing

SkillsTask1Finddetailsinthestorythatsupportthethreestepsinthediagramandfillintheblanks.Dealwithnegativeemotions•

CNTelecomhopedtoaccessthedatamoreeasily.•MillsMotorswantedto2.

.AnalysetherealneedsofbothsidesMakecompromisesandseekawin-winsolution•AndrewtoldTobynotto1..•CNTelecompromisedtodevelop3.

.andprovide4.

.•MillsMotorsagreedtospendmoremoneyon5.

.letemotionsgetintheway

guaranteedatasecurityanindependentstoragesystemonacloudserver(toguaranteedatasecurity)databackupandmanagementservicessystemdevelopmentandtestingTask2

Supposeyourfactoryissellingcarpartstoanothercompany.However,theyinsistthatyoudeliversixbatchesofproductsinlessthanonemonth,whichisalmostimpossible.Youstarttolosepatience.Whatshouldyoudo?Developing

SkillsFirst,Ishouldcalm

downandregain

patience.Second,Ishoulddig

up

more

informationandfindouttheirtrue

needs.Perhapstheywanttomakesureallbatchesofcarpartsareuptothesamestandard.Third,Ishouldmakeaproposalthatbenefitsbothsides.Maybewecanshowproduct

samplesofdifferentbatchestoconvincethemofourmanufacturingqualityandboosttheirconfidenceinourfactory.Task1Matchthefollowingexpressionswiththeirtranslations.最关心的问题businessdevelopment突破点dealbreaker双赢局面breakthroughpoint导致失败的因素win-winsituation数据安全topconcern业务拓展datasecurityUsinglanguageTask2Completethefollowingsentenceswiththeexpressionsinthebox.Changetheformifnecessary.getinthewaymeetsb’sneedsconsultwithseekoutasolutionbeseriousaboutspecialiseinIhaveto

myco-workeraboutthetechnicaltermsintheproposal.CNTelecomistryingtoworkwithacompanythat

automaking.Donotletyournegativeemotions

innegotiations.Weareworkingtogetherto

tothefinancialproblems.Thekeytosuccessfulbusinesscooperationisto

.I’mconvincedthatthey

thedeal.Usinglanguageconsultwithspecialises

in

get

in

the

wayseekoutasolutionmeet

each

other’s

needsareseriousabout课程思政提示题目例句的选取围绕商务谈判,进行词汇教学的同时兼顾育人。Youaregoingtolistentotwoconversationsabouthowtoadoptawin-winattitudeinnegotiations.Speakingactivitieswillfollow.Listening1Speaking1Listening2Speaking2InteractionTask1

Zoey’scompanywantstobuytrainersfromAllen’scompany.Theyarenowtryingtomakeadeal.Listentotheconversationandchoosethebestanswers.Zoeywantstoorder________.A.100pairsineachsizeinsixcoloursB.150pairsineachsizeinsixcoloursC.100pairsineachsizeinwhite,blackandblue,and150inothercoloursD.150pairsineachsizeinwhite,blackandblue,and100inothercoloursVocabularyListening1

Task1

Zoey’scompanywantstobuytrainersfromAllen’scompany.Theyarenowtryingtomakeadeal.Listentotheconversationandchoosethebestanswers.2.Onwhatconditiondothetwocompaniesreachanagreement?A.Asix-monthcontractwitha15%discount.B.Asix-monthcontractwitha10%discount.C.Asix-monthcontractwitha20%discount.D.Asix-monthcontractwitha50%discount.VocabularyListening1

Listening1Task2

Listenagainanddecidewhetherthefollowingstatementsaretrue(T)orfalse(F).____1.ZoeyorderstrainersfromAllen’scompanyregularly.____2.ThecollaborationtakesplaceonlybecauseAllen’scompanyiswillingtomakecompromises.____3.Thefinalagreementismutuallybeneficial.FF

Trecurring/rɪˈkɜːrɪŋ/adj.反复出现的trainer/ˈtreɪnə/n.运动鞋

meethalfway(双方)作出让步VocabularyListening1(Script)Zoey: Yourtrainersaremoreexpensivethanweexpected.Isa15%discountpossible?Allen: Weunderstandyourconcern.Howmanydoyouplantoorder?Zoey: We’dliketostartwithatleast100pairsandhopefullyordermorelater.Allen: Doyoumean100pairsineachsizeinsixcolours?Zoey: Weneed150pairsineachsizeinwhite,blackandblue,and100inothercolours.Allen: Willthisbearecurringorder?Zoey: Notyet,buthopefullyifourcompanydoeswell,wewouldliketocontinuedoing businesswithyou.Allen: Weappreciatethat.Unfortunately,inthissituation,wecan’tofferyousuchadeep discount.Zoey: Whatdoyoupropose?Allen: Howaboutwemeet

halfway?Whataboutasix-monthcontractwitha10%discount?Zoey: Thatsoundsreasonable.OK,Ithinkwehaveadeal.Question1VocabularyQuestion2Listening1(Script)Zoey: Yourtrainersaremoreexpensivethanweexpected.Isa15%discountpossible?Allen: Weunderstandyourconcern.Howmanydoyouplantoorder?Zoey: We’dliketostartwithatleast100pairsandhopefullyordermorelater.Allen: Doyoumean100pairsineachsizeinsixcolours?Zoey: Weneed150pairsineachsizeinwhite,blackandblue,and100inothercolours.Allen: Willthisbearecurringorder?Zoey: Notyet,buthopefullyifourcompanydoeswell,wewouldliketocontinuedoing businesswithyou.Allen: Weappreciatethat.Unfortunately,inthissituation,wecan’tofferyousuchadeep discount.Zoey: Whatdoyoupropose?Allen: Howaboutwemeethalfway?Whataboutasix-monthcontractwitha10%discount?Zoey: Thatsoundsreasonable.OK,Ithinkwehaveadeal.Question1Question2&3ReadaloudthesentencestakenfromListening1.-Whatdoyoupropose?-Howaboutwemeethalfway?Task1Practisehowtoaskforproposalsandsuggestcompromises.Speaking1Listening1(Script)Zoey: Yourtrainersaremoreexpensivethanweexpected.Isa15%discountpossible?Allen: Weunderstandyourconcern.Howmanydoyouplantoorder?Zoey: We'dliketostartwithatleast100pairsandhopefullyordermorelater.Allen: Doyoumean100pairsineachsizeinsixcolours?Zoey: Weneed150pairsineachsizeinwhite,blackandblue,and100inothercolours.Allen: Willthisbearecurringorder?Zoey: Notyet,buthopefullyifourcompanydoeswell,wewouldliketocontinuedoing businesswithyou.Allen: Weappreciatethat.Unfortunately,inthissituation,wecan'tofferyousuchadeep discount.Zoey: Whatdoyoupropose?Allen: Howaboutwemeethalfway?Whataboutasix-monthcontractwitha10%discount?Zoey: Thatsoundsreasonable.OK,Ithinkwehaveadeal.Speaking1SampleNegotiatewithyourpartneraboutthebudgetforateam-building

event.Bothofyousuggestacompromiseinanattempttoreachanagreement.•Canwemeethalfway?•Isthereanyroomforcompromise?•Let’strytofindsomemiddleground.Suggestingcompromises•Whatdoyouhaveinmind?•Whatdoyousuggest/offer?•What’syoursuggestion/offer/proposal?AskingforproposalsYoumayrefertotheexpressionsbelow.Speaking1Negotiatewithyourpartneraboutthebudgetforateam-building

event.Bothofyousuggestacompromiseinanattempttoreachanagreement.SampleA:

Itseemsthecostofteam-buildingeventhasdoubledcomparedtothatoflast

year.B:I’mawareofthat,butourteamreallydeservesaweekendatthelakehouse.A:Iunderstandyouneedtohavesomerestandentertainment.B:Thankyou.So,isthatayestoourproposal?A:I’mafraid2,500yuanisalittleoverourbudget.B:Then,whatdoyousuggest?A:

Howaboutwemeethalfway?Howabout1,500yuantogotothenew

amusementparkforoneday?B:Onlyoneday?A:ThiswayyoucanenjoyyourselvesandspendSundayathome.B:Then,wewouldliketwoextradaystorest.A:OK.Wehaveadeal.Speaking1Task2

Workinpairsandactoutthefollowingsituation.YoumayrefertoUsinglanguageinthissectionforusefulexpressions.JennaandHenryarenegotiatingtermsofcooperationonbehalfoftheircompanies.Theytrytofindasolutionthatbenefitsbothparties.Now,theyaretalkingaboutthequantityandscheduleoftheirshippingarrangement.Bothofthemmakecompromises.SampleTask1Matchthefollowingexpressionswiththeirtranslations.最关心的问题businessdevelopment突破点dealbreaker双赢局面breakthroughpoint导致失败的因素win-winsituation数据安全topconcern业务拓展datasecurityUsinglanguageTask2Completethefollowingsentenceswiththeexpressionsinthebox.Changetheformifnecessary.getinthewaymeetsb’sneedsconsultwithseekoutasolutionbeseriousaboutspecialiseinIhaveto

myco-workeraboutthetechnicaltermsintheproposal.CNTelecomistryingtoworkwithacompanythat

automaking.Donotletyournegativeemotions

innegotiations.Weareworkingtogetherto

tothefinancialproblems.Thekeytosuccessfulbusinesscooperationisto

.I’mconvincedthatthey

thedeal.Usinglanguageconsultwithspecialises

in

get

in

the

wayseekoutasolutionmeet

each

other’s

needsareseriousaboutBacktoSpeaking1SampleSpeaking1Jenna:

Howmanypairsofyogapantsdoyouneed?Henry:About300pairsineachcolourandsize.Jenna:

Ibelievewecanmeet

your

needs.Doyoumeanmonthly?Henry:No.Wedon’thaveenoughwarehousespace,sowecan’tsticktoafixedschedule.Jenna:

Understood.Flexibilityisyourtop

concern.Henry:Yes.Also,howlongdoyouneedtoprocesstheorder?Jenna:

Aroundoneweek,butbadweathercangetinthewayofdelivery.Henry:Whatdoesitmean?Jenna:

Itisbesttoplaceyourordertendaysinadvance.Henry:Canyoumakeitfive?Jenna:

Consideringyourvolume,itmightbequitedifficult.Henry:What’syoursuggestiontoworkitout?Jenna:

Let’strytofindsomemiddleground.Howabout200pairsintwocolourswith

fivedaysinadvanceforurgentorders?Henry:OK.Andwewillplaceordinaryordersasearlyaspossible.Jenna:I’mgladwehavereachedawin-winsituation.UsinglanguageListening2Task1YasmineoffersLeonadviceonhowtocarryonnegotiations.Listentotheconversationandchoosethebestanswertoeachquestion.VocabularyWhyisLeonupset?A.Becausehecan’tcalmdown.B.Becausetheotherparty’srequirementsaretoodemanding.C.Becauseheismovingalongthecooperation.D.Becausehedoesn’tknowhowtoreadbetweenthelines.

Listening2Task1YasmineoffersLeonadviceonhowtocarryonnegotiations.Listentotheconversationandchoosethebestanswertoeachquestion.Vocabulary2.WhatdoesYasminesuggest?A.Expressingneedsdirectly.B.Readingdocumentscarefully.C.Providingextradataencryption.D.Findingouttherealneedsoftheotherparty.

Listening2Task2Listen

again

andfillintheblanks.Agoodnegotiatorcan

.AccordingtoYasmine,negotiatorssometimesdon’t

.Yasminebelievesthat

theyfigureouttheotherparty’s

,theycanmovealongthenegotiations.Yasminesuggeststhey

theirpotentialpartner.readbetweenthelinesexpressthemselvesdirectlyaslongastrue

concerndig

deeper

into课程思政提示两则对话均围绕:商务谈判中的共赢态度在商务谈判中,如遇分歧,应及时处理负面情绪,积极寻找对方真实需求,并能适时做出让步,达成共赢局面。Vocabularyencryption/ɪnˈkrɪpʃən/n.加密unreasonable/ʌnˈriːzənəbəl/adj.不合理的aslongas只要gosour出问题inotherwords换句话说movealong推进readbetweenthelines领会言外之意Listening2(Script)Yasmine:

Youdon’tlooktoohappy.What’swrong?Leon:

Ican’tbelievetheotherpartymadesuchunreasonabledemands.I’m afraidthecooperationwillgo

sour.Yasmine:Calmdown.Thathappensalotinnegotiations.Leon:

Really?WhatshouldIdonext?Yasmine:Remember,agoodnegotiatorcanread

between

the

lines.Leon:

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