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OECDEducationWorkingPapersNo.304Socialandemotionalskills:Mykolas
Steponavičius,Catharina
Gress-Wright,Adriano
LinzariniLatestevidenceonteachabilityandimpactonlifeoutcomes/10.1787/ba34f086-enOrganisationforEconomicCo-operationandDevelopmentEDU/WKP(2023)19UnclassifiedEnglish-Or.English14November2023DIRECTORATEFOREDUCATIONANDSKILLSCancels&replacesthesamedocumentof
13November
2023Social
andemotionalskills:Latest
evidenceonteachabilityand
impacton
life
outcomesOECDEducationWorkingPaperNo.304ByMykolasSteponavičius,CatharinaGress-Wright
andAdrianoLinzarini,OECD.Thisworkingpaperhasbeenauthorisedby
AndreasSchleicher,Director
of
theDirectorateforEducationandSkills,OECDAdrianoLinzarini
Adriano.linzarini@Catharina
Gress-Wright,c.gress.wright@MykolasSteponavičius,mykolassteponavicius@JT03531668Thisdocument,
aswell
as
any
dataand
mapincluded
herein,
are
without
prejudicetothe
statusof
or
sovereignty
over
anyterritory,
tothedelimitationofinternationalfrontiersandboundariesandtothenameof
anyterritory,cityor
area.2
EDU/WKP(2023)19AcknowledgementsTheauthorswouldliketo
thankSophieBarnes,ChristopherJ.Soto,AynurGul
SahinandAlenaFridfortheirvaluablereviews
ofthis
workingpaper.The
authors
would
also
like
to
thank
the
following
experts
for
their
valuable
input
at
earlierstages
of
the
literature
review
process:
Arjun
Bahadur,
Sophie
Barnes,
Valeria
Cavioni,Laurence
Devilliers,
Kit-Tai
Hau,
Clemens
Lechner,
Cat
Lunjevich,
Andrea
Maccarini,RicardoPrimi,BeatriceRammstedt,IngridSchoonandChristopherJ.Soto.Editingandadministrative
supportwasprovidedbyJessicaBouton.The
development
of
the
working
paper
was
guided
by
Andreas
Schleicher
and
TiaLoukkola.
This
is
the
first
important
deliverable
of
the
Innovative
approaches
to
measuringsocialandemotionalskillsproject,managedbyNoémieLeDonné.This
working
paper
was
developed
under
the
oversight
of
the
OECD’s
Centre
forEducationalResearchandInnovation
(CERI)GoverningBoard.Authors’contributions
bysectionareasfollows:•••Section1–MykolasSteponavičiusSection2
–AdrianoLinzariniSection
3
–
Catharina
Gress-Wright
with
the
support
of
Daniel
Catarino
da
Silva
inpreparingtheboxeson
specificsocialandemotionallearninginterventions.••Section4–CatharinaGress-WrightSection
5–Mykolas
Steponavičius
withthe
support
ofDaniel
Catarino
da
Silva
incompiling
evidenceonseveralskills••Section6–AdrianoLinzariniandMykolasSteponavičiusSection7–MykolasSteponavičius.UnclassifiedEDU/WKP(2023)19
3AbstractEducation
systems
around
the
world
increasingly
recognise
that
social
and
emotional
skills(SES)
are
essential
for
students
and
societies
alike.
The
OECD
has
worked
towardsmeasuring
and
building
the
evidence
base
on
SES
by
developing,
implementing
andanalysing
the
findings
of
the
OECD
Survey
on
Social
and
Emotional
Skills
(SSES).
Theaim
of
this
working
paper
is
to
clarify
several
conceptual
and
empirical
issues
related
toSES
as
part
of
the
Innovativeapproaches
to
measuring
social
and
emotionalskillsproject,which
aims
to
complement
the
skill
measures
based
on
self-reports
in
SSES
with
moredirect
assessments.
Firstly,
the
paper
takes
a
closer
look
at
how
the
SSES
framework
forSES
was
created,
discusses
and
responds
to
criticisms,
such
as
basing
the
framework
ontheBigFivemodelof
personality.Secondly,thepaperaddressesthequestionsofwhetherSES
are
generally
teachable
and
how
SES
compare
to
each
other
in
terms
of
teachability.Thirdly,
it
presents
a
compilation
of
recent
evidence
on
the
relationship
between
SES
andkey
life
outcomes.
Finally,
the
paper
aims
to
bridge
the
conceptual
gap
between
differentstrands
of
literature
by
updating
the
general
definition
of
SES,
pointing
out
discrepanciesindefinitionsofspecificskillsandidentifyingteachableskillswithhighpredictivevalue.RésuméLes
compétences
sociales
et
émotionnelles
(CSE)
sont
de
plus
en
plus
reconnues
par
lessystèmes
éducatifs
dans
le
monde
comme
étant
essentielles
pour
les
élèves
et
la
société.L'OCDE
a
réalisé
un
premier
travail
considérable
pour
mesurer
ces
compétences
et
enconstituer
une
base
de
données,
grâce
à
l'Enquête
sur
les
Compétences
Sociales
etÉmotionnelles
(le
projet
Survey
on
Social
and
Emotional
Skills
–
SSES).
Ce
document
detravail
a
pour
but
de
clarifier
plusieurs
questions
conceptuelles
et
empiriques
afin
depréparerlenouveau
projet
del’OCDEsur
ces
compétences,
intitulé
ApprochesInnovantespour
la
Mesure
des
Compétences
Sociales
et
Émotionnelles,
qui
vise
à
compléter
lesmesures
auto-évaluatives
du
SSES
par
des
méthodes
plus
directes
d’évaluations.Premièrement,
ce
document
réexamine
le
cadre
conceptuel
du
projet
SSES.
Il
discute
etrépond
aux
principales
critiques,
telles
que
le
fait
qu’il
soit
basé
sur
un
modèle
de
lapersonnalité
(modèle
du
Big
Five).
Deuxièmement,
le
document
présente
une
revue
delittérature
récente
sur
la
question
de
savoir
si
les
CSE
sont
généralement
enseignables,
etcomment
les
CSE
se
comparent
les
uns
aux
autres
en
termes
d'enseignabilité.Troisièmement,
il
présente
une
compilation
de
données
récentes
sur
la
relation
entre
lesCSE
et
différentes
variables
d'intérêt
(qualité
de
vie,
réussite
académique,
vieprofessionnelle,
et
autres
facteurs
sociétaux).
Enfin,
le
document
vise
à
combler
le
fosséconceptuel
entre
les
différents
courants
de
la
littérature
en
actualisant
la
définition
des
CSE,en
soulignant
les
divergences
dans
les
définitions
des
compétences
spécifiques,
et
enidentifiant
les
compétences
enseignables
ayant
un
lien
important
avec
les
variablesd'intérêt.Unclassified4
EDU/WKP(2023)19TableofcontentsAcknowledgements
2Abstract
3Résumé
3Glossary
61.Introduction
82.Revisiting
theconceptualfoundationsof
socialandemotionalskills
92.1.Definitionofsocialandemotionalskills
92.2.TheBigFivemodelof
personality–
aframework
forsocialandemotionalskills?
92.3.TheSSES
framework:An
operationalratherthan
aconceptualframework?
152.4.The
jingle-janglefallacy:Arewe
talkingaboutthesameconcepts?
172.5.Conclusion:Keypoints172.6.Endnotes183.Generalteachabilityanddevelopmentof
socialandemotionalskills183.1.Introduction183.2.Plasticity,
malleabilityandteachability
193.3.Howdoskill,
traitandbrainplasticityshift
overthelifespan?
213.4.Arethere“sensitiveperiods”for
skilldevelopment?
243.5.Keyfactorsthatinfluencemalleability
253.6.Cansocialandemotional
skillsbetaught?
273.7.Limitationsof
thisreview
323.8.KeyfactorsthatinfluenceteachabilityandSELeffectiveness
323.9.Whataboutequity?Do
teachability
orimpactvaryacrossgroups?
353.10.Conclusion:Keypoints374.Teachability
ofindividualsocialandemotionalskills
384.1.Introduction384.2.Aresomeskillsmoreteachablethanothers?
384.3.Teachability
ofindividualskillsaccording
to
intervention
research
394.4.Discussionofindividualskillteachability
andevidencecoherence
454.5.Limitationsof
thisreview
554.6.Conclusion:Evidencegapsandnextsteps
555.Socialand
emotionalskills:thekeytoasuccessfulandfulfillinglife?
575.1.Methodology
575.2.Findings
585.3.Labourmarketoutcomes625.4.Subjectivelabourmarketoutcomes
655.5.Qualityoflifeoutcomes665.6.Societaloutcomes
685.7.Lifesuccessandsocialandemotionalskills:whichcomesfirst?
705.8.Conclusion
716.Updated
OECDSESdefinitions
726.1.Updateddefinitionofsocialandemotionalskills
72UnclassifiedEDU/WKP(2023)19
57.Conclusion
78AnnexA
115AnnexB
119AnnexC
125AnnexD
135FIGURESFigure1.TheSSESframeworkbasedontheBigFivemodelof
personalityFigure2:
Thenestedconceptsofplasticity,malleabilityandteachability1020TABLESTable1.Developmentof
theSSES
frameworkTable2.ListofSESreviewedinthisworkingpaper1516Table3.Meta-analyticfindingson
SES’teachabilityandsocialandemotionaloutcomes,aseffectsizeTable4.Interventionimpacts
onCASELskilldomains,aseffectsizeormainresultTable5.Evidencemapfor
teachabilityofindividualsocialandemotionalskillsbasedoninterventionevaluationsTable6:
Literatureon
thepredictivevalueofsocialandemotionalskillsTable7:
SocialandemotionalskillswiththehighestpredictivevalueTable8.Highlyteachableskillswithhigh
predictivevalue283141585974Table9.Skillswithdivergingdefinitionsandlackofevidence76Table10:KeySELevaluationtermsandtheircodedSSESskillmatchTable11:Overviewofrecentmeta-analysesofuniversalschoolbasedSELinterventions(2015-2022)Table12:DetailedversionofTable5withcorrespondingExploreSELterms,countriesofevaluationand
recommendedSELprogrammesTable13.Definitionof
socialandemotionalskillsinthe
outcomeresearchTable14.Predictivevalueofallsocialandemotionalskills117119125132135Unclassified6
EDU/WKP(2023)19GlossaryAcronyms•••••••••••16PF:SixteenPersonalityFactorQuestionnaireAB5C:AbridgedBig
Five-DimensionalCircumplexBESSI:
Behavioral,Emotional,andSocialSkillsInventoryBFI:BigFiveInventoryCASEL:CollaborativeforAcademic,Social,andEmotionalLearningNEO-PI:
RevisedNEOPersonalityInventorySEL:SocialandEmotionalLearningSES:SocialandEmotionalSkillsSSES:SurveyonSocialandEmotionalSkillsUSB:UniversalSchool-BasedinterventionWEIRD:Western,Educated,Industrialised,RichandDemocratic[societies]Keyterms••Behavioural
tendency
–
construct
related
to
an
individual's
habitual
tendency
to
actin
a
particular
manner
most
of
the
time,
as
opposed
to
functional
capability
(Sotoetal.,
2022[1]).
Behavioural
tendencies
relate
topersonality
traits
and
are
referredtoastypicalbehaviour.Construct
–
idea
or
theory
containing
various
conceptual
elements.
It
is
a“conceptual
toolused
to
facilitate
understanding
ofhuman
behaviour”(Britannica,2023[2]).
In
this
working
paper,
this
term
encompasses
concepts
such
as
skills,personalitytraits,orcompetencies.••••Domains
–
higher-order
constituents
in
social
and
emotional
skills
/
personalitytaxonomies
(e.g.
conscientiousness
or
openness
to
experience
in
the
Big
Fivemodel).
Sometimesreferredtoas
dimensionsintheliterature.Emic
approach
–
approach
to
the
study
of
a
particular
language
or
culture
thatemphasises
culture-specific
characteristics
and
considers
the
unique
aspects
of
eachculture.Etic
approach
–
approach
to
the
study
of
a
particular
language
or
culture
thatfocuses
on
universal
aspects
that
can
be
applied
across
cultures
and
aims
to
identifycore
similaritiesinhumanbehaviour.Facets
or
sub-domains
–
lower-order
constituent
sub-dimensions
of
the
Big
Fiveand
other
personality
taxonomies.
The
facet-level
of
these
frameworks
iscomparable
to
the
skills
level
of
SES’
taxonomies.
These
terms
are
usedinterchangeably
for
both
personality
and
SES
taxonomies
(e.g.
in
the
SSESframework,
intellectualcuriosityisafacet
of
opennesstoexperience).UnclassifiedEDU/WKP(2023)19
7••Functional
capability
–
construct
related
to
an
individual’s
capacity
to
act
in
aparticular
manner
in
a
relevant
situation
as
opposed
to
a
behavioural
tendency
(Sotoetal.,
2022[1]).
Functional
capabilities
relate
to
SES
and
tostates
and
are
referredtoasmaximalbehaviour.Malleability
–
susceptibility
to
any
environmental
influence,
whether
intentional
orunintentional.••Maximalbehaviour
–see“functionalcapability”.Outcome
research
–
literature
looking
at
the
predictive
value
of
social
andemotionalskills.••Plasticity
–
susceptibility
to
change,
whether
biological
and
intrinsic
orenvironmentalandextrinsic.Predictive
value
–
proven
empirical
relationship
between
SES
and
key
lifeoutcomes,
such
as
academic,
labour
market,
quality
of
life
and
societal
outcomes(discussed
in
moredetailinTable
6).••Social
and
emotional
learning
(SEL)
literature
–
literature
looking
at
theteachability
ofsocialandemotionalskillsthrough
deliberateinterventions.Social
and
emotional
skills
(the
OECD
2015
definition)
–
“individualcharacteristics
that
(a)
originate
in
the
reciprocal
interaction
between
biologicalpredispositions
and
environmental
factors;
(b)
are
manifested
in
consistent
patternsof
thoughts,
feelings
and
behaviours;
(c)
continue
to
develop
through
formal
andinformal
learning
experiences;
and
(d)
influence
important
socio-economicoutcomes
throughout
the
individual’s
life”
(De
Fruyt,
Wille
and
John,
2015,p.279[3]).•Social
and
emotional
skills
(the
updated
definition
proposed
by
this
paper)
–individual
characteristics
that
are:
a)
subject
to
developmental
change;
b)
teachable/
responsive
to
intervention;
c)
predictive
of
key
life
outcomes;
d)
dependent
onsituational
factors
(e.g.
task
context,
fatigue);
e)
manifested
in
patterns
of
thoughts,feelings
and
behaviours;
f)
manifested
in
maximal
behaviour
more
than
typicalbehaviour
(and
therefore
distinct
from
personality
traits);
g)
conceptually
distinctfrom
simple
cognitive
processes
(e.g.
visual
processing,
executive
function)
andacademicskills(e.g.literacy,numeracy).••SSES
framework
for
social
and
emotional
skills
(referred
throughout
the
paper
asSSES
framework)
–
a
framework
that
includes
15
social
and
emotional
skillsdevelopedforandusedin
theOECDSSES.States
–
“characteristic
patterns
of
thinking,
feeling,
and
behaving
in
a
concretesituation
at
a
specific
moment
in
time”
(Schmitt
and
Blum,
2020,
p.5206
).
States[4]are
related
to
maximal
behaviour,
which
is
measured
in
standardised,
high-effortsituations,
as
opposed
to
traits
(Soto,
Napolitano
and
Roberts,
2021
).
See
also[5]“functionalcapability”.••Teachability–susceptibilitytodeliberate
interventionineducation
settings.Traits
–
“characteristic
patterns
of
thinking,
feeling,
and
behaving
that
generaliseacross
similar
situations,
differ
systematically
between
individuals,
and
remainrather
stable
across
time”
(Schmitt
and
Blum,
2020,
p.5206
).
Traits
represent[4]typical
behaviour,
which
is
averaged
over
time,
as
opposed
to
states
(Soto,NapolitanoandRoberts,2021
).Seealso“behaviouraltendency”.[5]Unclassified8
EDU/WKP(2023)19•Typicalbehaviour
–see“behaviouraltendency”.1.
IntroductionEducation
systems
around
the
world
increasingly
recognise
that
social
and
emotional
skills(SES)
are
essential
for
students
and
societies
alike.
As
the
curriculum
focus
shifted
fromimparting
knowledge
to
teaching
skills,
cognitive
abilities
received
more
attention
fromeducators
and
policy
makers.
That
is
changing
as
SES
turn
out
to
be
as
important
and,
insome
cases,
even
more
important
than
cognitive
abilities
in
predicting
key
life
outcomes(OECD,
2015
).
This
change
in
priorities
is
evidenced
by
SES
becoming
part
of
school[6]curricula
and
assessment
in
many
education
systems.
The
CORE's
School
QualityImprovement
System
in
California
(West
etal.,
2018
)
and
the
Happiness
Curriculum
in[7]India
(Care
et
al.,
2020
)
as
well
as
the
extensive
participation
of
cities
in
the
OECD[8]Survey
on
Social
and
Emotional
Skills
(SSES)
exemplify
how
SES
are
becoming
central
toeducationagendasaround
theworld.The
OECD
has
done
substantial
work
in
measuring
and
building
the
evidence
base
on
SESthrough
the
design
and
implementation
of
SSES
as
well
as
the
analysis
of
SSES
findings.The
first
round
of
the
survey
showed
that
SES
are
significantly
related
with
students’academic
success,
career
expectations
and
well-being,
yet
they
tend
to
be
unevenlydistributed
across
gender
and
socio-economic
background
(OECD,
2021
).
In
addition,[9]the
OECD
presented
some
evidence
that
SES
are
malleable
and
can
be
learned(Chernyshenko,
Kankaraš
and
Drasgow,
2018[10]).
Results
of
the
second
round
of
thesurveyareonthewayandpromiseto
furtherstrengthentheknowledgeabout
SES.Nevertheless,
many
conceptual
and
empirical
issues
require
clarification,
including
thejustificationforbasingthe
SSESframeworkforSESon
theBigFivemodelof
personalityand
the
comprehensiveness
of
the
SSES
framework.
Moreover,
given
the
recent
expansionof
the
research
field,
the
empirical
evidence
on
teachability
and
relation
to
key
lifeoutcomes
needs
to
be
updated
and
clarified.
In
particular,
the
review
is
enriched
byconsidering
evidence
on
five
new
skills
that
are
not
part
of
the
SSES
framework.Throughout
the
paper,
particular
attention
is
dedicated
to
limiting
the
conceptual
confusioncaused
bythe
multitude
ofterms
to
describe
SES
(referredtoas
the
jingle-jangle
fallacy).By
addressing
these
issues,
this
paper
seeks
to
inform
the
development
of
innovativeassessment
tools
to
measure
SES
in
the
next
phases
of
the
Innovative
approaches
tomeasuringsocialandemotionalskills
project.The
paper
is
structured
in
the
following
way.
Section
Error!
Reference
source
not
found.
introduces
the
definition
of
social
and
emotional
skills,
takes
a
closer
look
at
how
the
OECDSSES
framework
was
created,
discusses
criticisms
and
outlines
how
some
of
theselimitations
are
addressed
in
the
paper.
Section2
addresses
the
question
of
whether
SES
aregenerally
teachable,
while
Section
4
outlines
how
SES
compare
to
each
other
in
terms
ofteachability.
Section
5
presents
a
compilation
of
recent
evidence
on
the
relationshipbetween
SES
and
key
academic,
labour
market,
quality
of
life
and
societal
outcomes.Section
6
aims
to
bridge
the
conceptual
gap
between
different
strands
of
literature
reviewedin
this
paper
by
updating
the
general
definition
of
SES,
pointing
out
discrepancies
in
skilldefinitions.Finally,Section7identifiesteachableskillswithhighpredictivevalue.UnclassifiedEDU/WKP(2023)19
92.
RevisitingtheconceptualfoundationsofsocialandemotionalskillsTo
consolidate
the
conceptual
basis
for
the
Innovative
approaches
to
measuring
social
andemotional
skills
project,
it
is
necessary
torevisit
the
theoretical
work
forming
the
basis
ofthe
SSESframework(Chernyshenko,
Kankaraš
and
Drasgow,
2018[10]).Tothis
end,
threemajor
limitations
are
identified
and
can
serve
as
a
starting
point
for
this
revision.
A
firstshortcoming
of
the
SSES
framework
concerns
the
way
in
which
it
has
been
constructed,i.e.,
based
on
models
of
personality
traits
(and
specifically
on
the
Big
Five
model).
Asecond
criticism
relates
to
the
selection
process
of
the
skills
included
in
the
SSESframework,
driven
by
an
operational
more
than
a
conceptual
approach.
A
third
limitationconcerns
a
wider
problem
in
the
field
of
SES,
which
is
the
general
lack
of
clear
terminologyand
definitions.
This
section
presents
these
limitations
and
describes
how
they
areaddressed
throughout
the
Innovative
approaches
to
measuring
social
and
emotional
skillsproject.2.1.
Definitionofsocialand
emotionalskillsBefore
discussing
these
limitations,
it
is
essential
to
clearly
define
social
and
emotionalskills
as
the
literature
“is
populated
by
a
confusing
array
of
terms,
definitions,
andtaxonomies”
(Soto
et
al.,
2022,
p.26[11]).
Other
common
terms
used
to
refer
to
SES
include21st-century
competencies,
employability
skills,
character
strengths,
non-cognitive
skills,personality
traits,
soft
skills,
qualities,
transformative
skills
and
lifelong
learning
skills(Jones
and
Doolittle,
2017[12]).
To
guide
the
review
on
the
predictive
value
and
teachabilityof
SES,
this
paper
adopts
the
following
operational
definition
of
social
and
emotional
skills(referred
to
as
the
SSES
definition):
“individual
characteristics
that
(a)
originate
in
thereciprocal
interaction
between
biological
predispositions
and
environmental
factors;
(b)
aremanifested
in
consistent
patterns
of
thoughts,
feelings
and
behaviours;
(c)
continue
todevelop
through
formal
and
informal
learning
experiences;
and
(d)
influence
importantsocioeconomic
outcomes
throughout
the
individual’s
life”
(De
Fruyt,
Wille
and
John,
2015,p.279
).
Basedon
the
reviewed
literature,thisdefinitionwillbeupdated
at
the
endofthe[3]paper.2.2.
TheBigFivemodelofpersonality
–
aframeworkforsocialandemotionalskills?Following
an
extensive
literature
review,
the
Five-factor
model
of
personality
(hereunderreferred
to
as
the
Big
Five
model)
was
selected
as
the
overarching
structure
of
the
SSESframework
(Figure1)
because
it
offers
a
strong
empirical
foundation,
a
comprehensive
andparsimonious
summary
of
individualdifferences
in
SES,has
a
high
predictive
powerofitsdomains
and
individual
skills,
encompasses
skills
that
are
both
malleable
and
temporallystable,
and
because
correlations
between
Big
Five
domains
and
21st
century
skills
wereempirically
validated
(Chernyshenko,
Kankaraš
and
Drasgow,
2018[10]).
Organising
SESinto
the
five
overarching
categories
of
this
framework
could
thus
provide
a
concise
yetcomprehensive
conceptualisation
of
the
different
skills
and
evidence
for
their
validity.However,
the
question
of
whether
this
framework,
originally
developed
as
a
personalitytrait
framework,
can
be
used
as
a
starting
point
for
organising
SES
remains
controversialfor
several
reasons.
The
following
parts
examine
the
criticisms,
limitations,
and
argumentsinfavourofusingtheBigFiveasaframework
forSES.Unclassified10
EDU/WKP(2023)19Figure1.The
SSESframeworkbasedontheBigFive
modelofpersonalitySource:adaptedfrom(OECD,2021
).[9]2.2.1.
Personalitytraitsand
socialandemotionalskills–
oneframeworktobindthemall?Personality
traits
are
enduring
patterns
of
thoughts,
feelings,
and
behaviours
thatdistinguish
individuals
from
each
other.
While
they
are
often
seen
as
descriptive
summariesof
behaviour,
they
are
better
understood
as
factors
that
can
impact
life
outcomes
byinfluencing
how
individuals
think,
feel,
and
behave,
particularly
in
ambiguous
or
novelsituations(CieciuchandStrus,2021[13]).The
Big
Five
model
stems
from
a
synthesis
of
multiple
research
streams
and
data-drivenapproaches
based
on
the
study
of
vocabulary
(Digman,
1990[14];
McCrae
and
Costa
Jr,1997[15];
Norman,
1963[16]).
Its
primary
objective
is
to
uncover
the
overarching
structure
ofthe
main
domains
that
constitute
human
personality.
It
organises
personality
traits
into
fivemajordomains:Conscientiousness/Taskperformance,
Extraversion/Engagingwithothers,Agreeableness/Collaboration
with
others,
Neuroticism/Emotion
regulation,
and
Opennessto
experience/Open-mindedness
(Schoon,
2021[17]).
Each
of
these
domains
are
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