城市轨道交通英语课件

Englishcoursewareforurbanrailtransit目录OverviewofUrbanRailTransitEnglishforUrbanRailTransitStationServicesEnglishforUrbanRailTransitTrainServicesCommonEnglishusedbyurbanrailtransitworkersCONTENTS01OverviewofUrbanRailTransitCHAPTERDefinition:UrbanrailtransitreferstoatransportationsystemthatprovideseffectiveandsustainableurbantransportationservicesthroughdedicatedrailtracksandvehiclesThedefinitionandcharacteristicsofurbanrailtransitCharacteristicsHighcapacity:DesignedtocarrylargenumbersofpassengerseffectivelySpeed:FasterthanmostothermodesofpublictransportationThedefinitionandcharacteristicsofurbanrailtransitReliabilityHasascheduledtimelineandislessaffectedbytrafficcongestionEnvironmentallyfriendlyLowcarbonemissionandsustainableThedefinitionandcharacteristicsofurbanrailtransitEarlydevelopmentThefirsturbanrailtransitsystemsemergedinthemid-19thcentury,mainlyinEuropeandAmericancitiesGrowthandexpansionWiththerapidurbanizationinthe20thcentury,urbanrailtransitsystemsexpandedworldwideModernizationandinnovationInrecentdecades,urbanrailtransithasbeenoneongoingtechnologicaladvancementsandsystemupgradestoimproveefficiency,safety,andcomfortTheDevelopmentHistoryofUrbanRailTransitTypesMetro:AnundergroundorelevatedrailwaysystemwithhighcapacityandhighspeedLightrail:AsurfacelevelrailwaysystemthatcommonlyoperatesondedicatedtracksTypesandcompositionofurbanrailtransitCommuterrail:AlongdistancerailwaysystemthatlinksurbancenterswithsuburbsorothercitiesTypesandcompositionofurbanrailtransitCompositionRailwaytracksandstations:Thetracksarecommonlyelevated,underground,oratgradeStationsaredesignedforeffectiveboardinganddismantlingRailwayvehicles:HighlydesignedtracksthatarecapableofoperatingondedicatedtracksathighspeedsPowersupplyandsignalingsystems:EnsuresafetyandeffectivetrainoperationsTypesandcompositionofurbanrailtransit02EnglishforUrbanRailTransitStationServicesCHAPTERTicketingServiceEnglishTicketpriceinformation:Provideaticketpricetable,includingticketpricesfordifferentsitesandtimeperiods.Ticketreturnandexchangepolicy:Explaintheregulationsandproceduresforticketreturnsandexchanges.Ticketpurchaseprocess:Provideclearandconciseticketpurchaseprocessinstructions,includingone-waytickets,round-triptickets,reservedtickets,etc.TicketingServiceEnglish输入标题02010403SecurityServiceEnglishSecurityServiceEnglishSafetyinstructions:Providepassengersafetyinstructions,suchasemergencyexits,evacuationroutes,etc.Prohibiteditems:Listalistofprohibiteditems,suchasflammable,explosive,dangerousgoods,etc.Securitycheckprocess:Explainthenecessityandprocessofsecuritycheck,suchasluggagecheck,carryonitemcheck,etc.01WaitingServiceEnglish02Waitingroomguidance:Providesignageandseatingarrangementinformationforthewaitingroom.03Traintimetable:Provideatraintimetable,includingdeparturetime,arrivaltime,transferinformation,etc.04Notificationofdelayedorcancelledtraininformation:Informpassengershowtoobtaininformationaboutdelayedorcancelledtrains.WaitingServiceEnglishEnglishforrideservicesPrecautionsforboarding:Remindpassengerstopayattentiontoboardingsafety,suchasstandingfirmlyandholdingontothem,andnotwalkingaroundcasually.Boardingenvironment:Introducethefacilitiesandservicesinsidethecarriage,suchasairconditioning,broadcasting,restroom,etc.Arrivalprompt:Informpassengersofthepreparationandprecautionsforgettingoffbeforearrivingatthestation.Englishforrideservices01OutboundServiceEnglish02Exitguidance:Provideexitsignageandexitinformation.03Surroundingfacilities:Introducethepublictransportation,commercialfacilities,touristattractions,etc.aroundthestation.04Emergencyassistancemethod:Providecontactinformationandservicedesklocationforemergencyassistance.OutboundServiceEnglish03EnglishforUrbanRailTransitTrainServicesCHAPTERGeneralsafetyremindersProvidegeneralsafetyreminderstopassengersinEnglish,soasstandingbehindtheyellowline,avoidingthedoorways,andnotwritingonthetrainPlatformsafetyInformpassengersaboutplatformsafetyrules,includingwaitingonthecorrectsideoftheplatform,followingthecrowdflow,andavoidingrunningontheplatformTrainsafetytipsinEnglishGuidepassersbyonhowtoproperlyarrangetheirextensionsontheseats,includingbags,coats,andumbrellas,toensurethateveryonecansitcomfortablySeatingarrangementsProvideinstructionsonhowtousethefacilitiesonthetrain,suchastheairconditioning,emergencybuttons,andtherestroomsFacilityinstructionsTrainfacilityusagetipsinEnglishEmergencyproceduresInformpassengersofemergencyproceduresincaseofanaccidentordelay,includingevaluationprocedures,firstaid,andcontactinformationforassistanceCommunicationduringemergenciesTeachpassengershowtoeffectivelycommunicatewiththetrainstaffduringanemergency,includingprovidingclearandaccurateinformationandfollowinginstructionsTrainemergencyhandlingEnglishVSTeachattendeeshowtoeffectivelycommunicatewiththetrainstafftoinquireabouttrainschedules,delays,andotherrelevantinformationPolicylanguageusageEncouragepassersbytousepolicylanguagewhencommunicatingwiththetrainstafftoensureasmoothandpleasantjournalInquiryhandlingInteractiveEnglishforTrainPassengers04CommonEnglishusedbyurbanrailtransitworkersCHAPTERDailymeetingsandcommunicationwithstaffinEnglish"Goodmorning","Goodafternoon","Hello,howareyou?""Thankyou","Irecommendit","You'rewelcome""I'msorry","Iapologizefortheconvention""Goodbye","Haveagoodday"GreetingsThankyouApologiesGoodbye"Pleasetakecareofthistask","Makesuretocompletethisassignment"TaskallocationReportingUpdate"Ihavecompletedthetask","Theprojectisonschedule""Therehasbeenadelayintheproject","Thetaskisnowcomplete"030201Taskallo