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UNIT1PassengerReceptionUNIT2SafetyServiceUNIT3MealandDrinkServiceUNIT4EntertainmentServiceUNIT5SpecialPassengersServiceUNIT6SpecialSituationServiceUNIT7TransferServiceUNIT8Duty-freeShoppingServiceUNIT9EntryFormFillingUNIT10HolidaysandCities全套可编辑PPT课件WarmUpAnnouncementsPart

1Part

2DialoguesinCabinReadingandWritingPart

3Part

4WarmUpAnnouncementsPart

1Part

2DialoguesinCabinReadingandWritingPart

3Part

4Learnthefollowingwordsandlabeltheboardingpasswiththesewords.1airline flightnumber dategatenumber boardingtime seatnumberairlineflightnumberdestinationpassenger’snameseatnumberboardingtimeboardingpass1 magazine2 seatpocket3traytable4 monitor5 overheadlocker6remotecontrol7Matchthefollowingwordsorphraseswithpicturesgiven.21.__________________ 2._____________________boardingpassoverheadlocker4.______________3.____________monitorremotecontrol7._______________5.___________6.__________magazinetraytableSeatpocketWorkinpairs.Readthefollowingthingsthecabinattendantsshoulddoandclassifythemaccordingtothehint.3

1.Makesuretheaircraftsafetyinstructioncardsinthebackoftheeverypassengerseat.2.Helppassengersputtheirluggageintheoverheadlockers.3.Checkthetoilets.4.Hurrythepassengerstotheirseats.5.Checkwhetheryouruniformissmart.6.Greetthepassengerswithasmile.

7.Handoutthearrivalimmigrationformstocomplete.8.Givespecialattentiontoolderpassengers.9.Askthechildrennottoleavetheirseats.10.Makesureeveryonehasablanket.11.Checkthenumberofmeals.12.Makecoffeeforthecabinattendants.Beforepassengerscomeonboard:Whenpassengersareboarding:1,3,5,11,122,4,6,7,8,9,10WarmUpAnnouncementsPart

1Part

2DialoguesinCabinReadingandWritingPart

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4Listentotheannouncementsandfillintheblanks.1ShortAnnouncementsLadiesandgentlemen,ThisisChinaEasternAirlines’flightMU5085fromHangzhoutoKunming.Wouldyoupleasecheckyourpassenger______and_____________onceagainandmakesureofyourflightnumber.Thankyouforyourcooperation.ticketboardingpassLadiesandgentlemen,WelcomeaboardChinaSouthernAirlines’flightfromChangchuntoSanyavia1Nanjing.Pleasetakeyourseataccordingtoyourseatnumber.Ifyoucannotfindyourseat,pleaseaskthecabinattendantsforhelp.Yourseatnumberisonthe______oftheoverheadlocker.Pleasemakesureyourhandbaggageisstoredintheoverheadlocker.Smallarticles2canbeput_______theseatinfrontofyou.Pleasetakeyourseatassoonaspossibletokeeptheaisle_______forotherstogothrough.Thankyou!edgeunderclearGoodafternoon,ladiesandgentlemen,

WelcomeaboardHainanAirlines’flightHU482fromBostontoBeijing.Ourflightwilltake24hoursand55minutes.Tobesafe,passengersarenotallowedtouse___________,remotecontrolledtoysandotherelectronicdevicesthroughout4theflight,andthelaptopcomputersarenotallowedtouseduring________andlanding.Wewilltakeoffimmediately.Nowthecabinattendantsaregoingtohavea________check.Pleasebeseated,______yourseatbeltandmakesureyourseatbackisstraightup5,yourtraytableisclosedandyourcarry-on6items7aresecurelystowed8intheoverheadlockerorundertheseatinfrontofyou.Thisisa____________flight.Pleasedonotsmokeonboard.Wehopeyouenjoytheflight!Thankyou!mobiletake-offsecurityphonesfastennon-smokingShortAnnouncementsOralpractice.Discusswithyourpartneraboutthefollowingquestions.21.Whydoyouaskyourpassengerstorechecktheticketandboardingpass?2.Howdoyouusuallystartanin-flightannouncementassoonaspassengersboardingtheplane?3.Whatwouldyoudoifsomeoneisstandingintheaisleandhasblockedtheway?Listentothedepartureannouncementandlearnthefollowingwordsorphrases.1LongAnnouncementsVocabularyBanddistance['dɪst(ə)ns] n.距离instructioncard 说明卡,指令卡reseat[riː'siːt] vt.使重新坐下;使坐在新座位上remotecontroltoy 遥控玩具duration[djʊ'reɪʃ(ə)n] n.持续的时间,期间interferewith 干涉,干扰;妨碍navigational[ˌnævɪ'geɪʃ(ə)n(ə)l] adj.航行的,航运的Listentothedepartureannouncementandlearnthefollowingwordsorphrases.1VocabularyBandcruising['kruːzɪŋ] adj.(飞机)以经济巡行速度行驶的altitude['æltɪtjuːd] n.高度,海拔notify['nəʊtɪfaɪ] vt.告知,通知prohibit[prə(ʊ)'hɪbɪt] vt.阻止,禁止lavatory['lævət(ə)rɪ] n.厕所,盥洗室hesitate['hezɪteɪt] vt.&vi. 犹豫,踌躇chiefpurser 乘务长LongAnnouncementsReadthedepartureannouncementanddecidewhetherthefollowingbehaviorsarerightornot.2LongAnnouncements1.Turnoffallcellularphones,radiosandremotecontrolledtoys,etc.beforetake-off.2.Moveaboutduringtake-offandlanding.3.Smokeinthelavatory.4.Stopmovingwhentheseatbeltsignison.5.Placeluggageontheaisleortheexits.6.Closethetraytableduringtake-off.7.Stowthecarry-onluggageintheoverheadbinorundertheseatinfrontofyou.TFFTFTTOralpractice.Discusswithyourpartneraboutthefollowingquestions.31.Howdoyoubeginwiththedepartureannouncement?2.Howdoyouhelpthepassengerwhodoesn’twanttositnexttotheemergencyexit?3.Howdoyoustopthepassengerswhoaretalkingonthephoneorplayingwithelectronicdeviceswhentheplaneisjustabouttake-off?4.Whatshouldyouaskthepassengerstocheckbeforetake-off?5.Howdoyouexpressyourselfifyouarereadytohelpyourpassengers?WarmUpAnnouncementsPart

1Part

2DialoguesinCabinReadingandWritingPart

3Part

4ⅠListentothedialoguesandfillintheblanks.1CA: Welcomeaboard,sir.I’mTracy,thechief______ofthisflight.Myservenumberis26.IfthereisanythingIcandoforyou,justletmeknow.Which________areyouflying?M: Myticketsaysit’sbusinessclass1.CA: OK.Thebusinessclassisinthefrontof2theplane.Justgostraight3andyouwillfindthe_____sayingbusinessclass.M: WherecanIsitexactly?CA: Letmeseeyourticket,please.M: Hereyouare.CA: Seatnumber6A.Thenit’sawindowseat4.M: Awindowseat?ButIdon’tlikethewindowseat.I’mafraidof________________thewindow.Iwillfeelsick.purserclasssignlookingoutofCA: Oh,Isee.Wehaveablind5overthewindow.Youcanputitdownoryoucan_______theservicebuttontocallourcabinattendantstohelpyouputitdown.M: Well,err...butIstillwanttochangeaseat.Couldyouhelpmewiththat?CA: Alright.Pleasefollowme.Let’sgotothebusinessclassandI’llseewhetherthereissomeonewhowantstochangeseatwithyou.IsthatOK?M: OK.That’sverykindofyou!press2CA: Goodmorning,sir.WhatcanIdoforyou?M: I’mlookingformyseat.Couldyou__________metomyseat?CA: Sure.Yourboardingpass,please.M: Hereitis.CA: Your______________is21B.It’sinthe_______ofthecabin,thethirdrow6fromthelast,theoneinthemiddle.Thisway,please.I’llshowyouyourseat.Justwalkalong7theaisle.M: Thankyouverymuch.guideseatnumberbackⅠListentothedialoguesandfillintheblanks.3CA: Sir,canIputyour__________intothebaggageholder8overhead?M: Idon’twanttodothat.CA: Luggageisnot_________tobeputintheaisle.M: Ialwaysputitinmysight,orelseIdon’tfeelverywell.CA: Iunderstand.Butitwillcause_________whensomeonegoesacrosstheaislebecauseittakesup9toomuchroom.M: ButIdon’tfeelsafeifitisputinthe____________________.CA: Don’tworry,sir.Everybaggageholderhasalock.Andthekeyisinyourhand.Itwillbeverysafe.M: Isitlikethis?ThenIwilltry.CA: Letmehelpyou,sir.M: OK,thankyou.CA: Thankyouforyourcooperation,sir.luggageallowedtroubleoverheadlockerⅠListentothedialoguesandfillintheblanks.Ⅱ

Oralpractice.Readthedialoguesanddiscussthefollowingquestionswithyourpartner.1.Howwillyougreetyourpassengerswhenyouaremeetingthematthecabindoor?2.Ifthepassengercannotfindhisseat,whatcanyoudoforhim?3.Ifapassengersaysthankyouforwhatyouhavedoneforhim,whatwillyousay?ⅢWorkinpairs.Chooseoneofthefollowingsituationstomakeadialoguewithyourpartneraccordingtothedialoguesabove.Situation1:Apassengercan’tfindhisseat.Situation2:Apassengerdoesn’twanttositnexttotheemergencyexit.Situation3:Apassengerputshisbaggageintheaisleforhisinsecurity.WarmUpAnnouncementsPart

1Part

2DialoguesinCabinReadingandWritingPart

3Part

4CabinCrewCabincrewisthepeoplewhoareworkingwiththepassengersinthecabin.Theyattendtopassengers’needsthroughouttheflight,servingrefreshmentsandsellduty-freegoods,socustomerserviceisvital.Theyareexpectedtobefriendly,enthusiasticandcourteousatalltimes.Cabincrewcanalsobedividedintotwogroups:theseniormemberiscalledchiefdirectororpurserandthosewhoworkundertheseniormemberarecalledcabinattendants.Text1Aqualifiedcabinmustbewiththeloftygoalandpassion.Butthat’snotenough.Highlevelofprofessionalismandhard-workingattitudeareamust.Languageisalsoimportant,andanexcellentcabincrewmustbeabletocommunicatewithpassengersinEnglishfluentlywhoarenotsharingthesamelanguage.Cabinattendantsshouldcarryoutarangeofduties: Attendingapre-flightbriefing,concerningweather,altitudes,routes,emergencyprocedures,crewcoordination,foodandbeverageservicesoffered,andnumbersofpassengers.Clearrespectivetasksforthecomingflight. Checkingtoensurethatfood,beverages,blankets,readingmaterials,first-aidkits,emergencyequipment,andothersuppliesareaboardandareinadequatesupply.Aqualifiedcabinmustbewiththeloftygoalandpassion.Butthat’snotenough.Highlevelofprofessionalismandhard-workingattitudeareamust.Languageisalsoimportant,andanexcellentcabincrewmustbeabletocommunicatewithpassengersinEnglishfluentlywhoarenotsharingthesamelanguage.Cabinattendantsshouldcarryoutarangeofduties: Attendingapre-flightbriefing,concerningweather,altitudes,routes,emergencyprocedures,crewcoordination,foodandbeverageservicesoffered,andnumbersofpassengers.Clearrespectivetasksforthecomingflight. Checkingtoensurethatfood,beverages,blankets,readingmaterials,first-aidkits,emergencyequipment,andothersuppliesareaboardandareinadequatesupply. Verifyingthatfirst-aidkitsandotheremergencyequipment,includingfireextinguishersandoxygenbottles,areinworkingorder. Welcomingpassengersonboardanddirectingthemtotheirseats.Assistingpassengersinplacingcarry-onluggageinoverheadorunder-seatstorage. Determiningspecialassistanceneedsofpassengerssuchassmallchildren,theelderly,orthedisabled. Demonstratingsafetyprocedurestopassengers. Checkingallpassengerseatbeltsaresecurepriortotake-off. Makingannouncementsonbehalfofthepilotandansweringpassengers’questionsduringtheflight. Servingmealsandrefreshmentstopassengers. Reassuringpassengerswhensituationssuchasturbulenceareencountered. Completingpaperwork,includingwritingaflightreport.Theworkofcabincrewcanbestressfulanddemanding,butitcanalsobevaried,interestingandrewarding.Learnthewordsintheboxandthencompletethesentenceswiththem.Changetheformifnecessary.1courteous adequate supply encounterdivide direct priorto announcement1.The________offoodandbeveragesshouldbeverifiedbeforetheflighttakesoff.2.Thecabincrewcanbe__________intothechiefdirectorandcabinattendants.3.Thepassengersbecameanxiouswhentheflight____________turbulence.4.Cabinattendants’smileand_________behaviorscanmakethepassengersrelax.suppliesdividedencounteredcourteous5.“Goodafternoon,ladiesandgentlemen.WelcomeaboardChinaEasternAirlines’flightMU3516fromBeijingtoShanghai...”theflightdirector___________.6.Itisthecabincrew’sdutytocheckwhetherallpassengers’safebeltshavebeensecured_________take-off.7.Afterboarding,thecabinattendantswill_______thepassengerstotheirseats.8.Therearesome_________beveragesintheflight.Ifyouwanttobuy,youcanaskthecabinattendantsforhelp.announcedpriortodirectduty-freeReadthetextagainanddecidewhetherthefollowingstatementsareT(true)orF(false).21.Cabincrewshouldhaveprofessionalknowledgeandgoodworkingattitude.2.Onlythepilotcanmakeannouncementsduringthewholeflight.3.Cabinattendantsreceivetheirtasksinthepre-flightbriefings.4.Assoonaspassengersleavetheflight,cabincrewaccomplishtheirduties.5.Thewriter’sattitudetowardstheworkofcabincrewispositive.TFTFTThinkaboutthequestionsbelowandthenwriteapassage.31.What’syouropinionofcabinattendants?2.Whatshouldyoudoifyouwanttobeaqualifiedcabinattendant?Text2CabinServiceCabinattendantsmakeface-to-face1contactwithpassengers.Theirprofessional2image3reflects4theairlines’serviceimage.Passengers’opinionofanairlineisbasedon5theirwords,behaviorsandservicestandard6.Cabinattendantsshouldpossess7essential8qualifications9fortheirwork,aswellastherigid10physical11requirementssuchasheightandvision12.Thequalityofcabinserviceisjudged13onthefriendliness14,courtesy15andappearance16ofthecabinattendants.First,cabinattendantsshouldenjoytheirwork.Theyaredoinganexcitingandchallenging17job.Theyshouldbefriendlyandhelpfultopassengers.Theymustkeepsmilingduringtheirwork,forasmileisagoodwaytohelppassengersrelax.Theymustalsoprovidecourteousandefficientservicetothepassengers.Second,awarmconcern18forthepassengersisanecessaryqualificationforpassengerservicework.Dignity19,warmthandasincerelikingforthepassengersarethebestqualities.Readthetextandchoosethebestanswer.11.Howdopassengersgettheiropinionsoftheairlines?A.Cabinattendants’speech. B.Cabinattendants’behavior.C.Cabinattendants’servicestandard. D.Alloftheabove.2.TheexcellentqualityofcabinserviceisNOTjudgedon____.A.therequestofthepassengersB.thefriendlinessofthecabinattendantsC.thecourtesyofthecabinattendantsD.theheightandvisionofthecabinattendantsDD3.Whyshouldcabinattendantskeepsmilingduringtheirwork?A.Becausetheylikesmiling.B.Becausethesmileisagoodwaytohelppassengersrelax.C.Becausethepassengersaskthemtosmile.D.Becauseitcanmaketheirfacesthinnerwhensmiling.4.Thephrase“anecessaryqualificationforpassengerservicework”inparagraph3means____.A.rigidphysicalrequirementsB.acourteousandefficientservicetothepassengersC.awarmconcernforthepassengersD.goodprofessionalimage5.Accordingtothispassage,wecanknowthatthecabinattendants’workisNOT____.A.easy B.necessaryC.challenging D.demandingBCATranslatethefollowingsentencesintoChinese.2乘客对航空公司的看法是基于空乘人员的言语、行为和服务标准。客舱服务的质量是根据空乘人员的友好、礼貌和外表来判断的。他们在工作中必须保持微笑,因为微笑是帮助乘客放松的好方法。1.Passengers’opinionofanairlineisbasedontheirwords,behaviorsandservicestandard.______________________________________________________________________2.Thequalityofcabinserviceisjudgedonthefriendliness,courtesyandappearanceofthecabinattendants.______________________________________________________________________3.Theymustkeepsmilingduringtheirwork,forasmileisagoodwaytohelppassengersrelax.______________________________________________________________________WarmUpAnnouncementsPart

1Part2DialoguesinCabinReadingandWritingPart

3Part

4WarmUpAnnouncementsPart

1Part2DialoguesinCabinReadingandWritingPart

3Part

4Matchthefollowingwordsandpictures.1lifevestemergencyexitoxygenmask1 emergencyexit2 lifevest3safebelt safetydemonstration4 safebeltsignsafebeltoxygenmaskoxygenmask1 emergencyexit2 lifevest3safebelt safetydemonstration4 safebeltsignoxygenmask1 emergencyexit2 lifevest3safebelt safetydemonstration4 safebeltsignsafebeltsignsafetydemonstrationTheusageofelectronicdevicesmayhavedifferentrestrictions5byaircraftordestination6Hereisadescription7aboutwhencanweuseelectronicdevices.AnalyseitanddecideT(true)orF(false).21.Mobilephonesareforbidden8touseduringthewholeflight.2.Wecanusecomputersduringtake-off.3.Weshouldtransferthemobilephonesintoairplanemode9orjustpoweroff.4.ListentomusicwiththeMP3hasnoeffect10totheflight.5.WecanuseDVorcameraduringcruiseonly.TFTTFWarmUpAnnouncementsPart

1Part

2DialoguesinCabinReadingandWritingPart

3Part

4Listentotheannouncementsandfillintheblanks.1ShortAnnouncementsGoodmorning,ladiesandgentlemen,WelcomeaboardAirChinaAirlinesflightCA1315,BeijingtoGuangzhou.The_________betweenBeijingandGuangzhouis2,000km;ourflightwilltake3hoursand20minutes.Wewillbeflyingatan_________of10,000metersandtheaverage1speedis670km/h.Inordertoensurethenormaloperationofaircraftnavigation2andcommunicationsystems,passengers’________computersandotherelectronic_________arenotallowedtouseduringtake-offandlanding.Wewilltakeoffimmediately.Pleasebeseated,fastenyourseatbelt,makesureyourseatbackis_________,yourtraytableisclosed,andyourcarry-onitemsaresecurely3stowedintheoverheadlockerorundertheseatinfrontofyou.Thisisanon-smokingflight,pleasedonotsmokeonboard.Thechiefpurserwithallyourcrewmemberswillsincerelyatyourservice.Wehopeyouenjoytheflight.Thankyou.distancealtitudelaptopdevicesstraightupLadiesandgentlemen,Ourplaneisdescending4now.Pleasebeseatedandfastenyourseatbelt.Seatbacksandtablesshouldbe_________totheupright5position.Allpersonalcomputersandelectronicdevicesshouldbeturnedoff.Andpleasemakesurethatyourcarry-onitemsaresecurely________.Wewillbedimming6thecabinlightsforlanding.Thankyou.returnedstowedLadiesandgentlemen,WelcometoBeijingCapitalInternationalAirport.Foryoursafetyandcomfort,please_________seatedandkeepyourmobilephonespoweroffuntiltheairplanehascometoa_________stop.Pleasebesuretotakeallyour_________whenyouaredisembarking7.Youshouldclaim8yourchecked9baggageintheterminal10building.Thankyouforjoiningusonthistripandwearelookingforwardto11seeingyouonboardagaininthenearfuture.Haveanicestay!remaincompletebelongingsShortAnnouncementsOralpractice.Discusswithyourpartneraboutthefollowingquestions.21.Whatshouldwecheckbeforetake-off?2.Whatshouldwecheckbeforelanding?3.Whatshouldwecheckafterlanding?Listentothedepartureannouncementandlearnthefollowingwords.1LongAnnouncementsVocabularyBanddemonstrate['demənstreɪt] vt.演示,示范instructions[ɪn'strʌkʃ(ə)nz] n.指令,说明slip[slɪp] vt.滑动,滑buckle['bʌk(ə)l] n.搭扣,带扣strap[stræp] n.安全带,带tight[taɪt] adj.紧的,绷紧的waist[weɪst] n.腰,腰部inflation[in'fleiʃ(ə)n] n.膨胀,充气Listentothedepartureannouncementandlearnthefollowingwordsorphrases.1tab[tæb] n.标签,小环inflate[ɪn'fleɪt] vt.使充气,使膨胀blow[bləu] vt.吹mouthpiece['maʊθpiːs] n.(容器、管子等的)口compartment[kəm'pɑːtm(ə)nt] n.分隔空间,间隔automatically[ˌɔːtəˈmætɪk(ə]li] adv.自动地,机械地flow[fləʊ] n.流动,流量elasticband 橡皮筋assist[əˈsɪst] vt.帮助,援助LongAnnouncementsOralpractice.Discusswithyourpartneraboutthefollowingquestions.2LongAnnouncements1.What’sthemainconcernofsafetydemonstration?2.Whereisthelifeveststored?Trytoretelltheuseofit?3.Whatshouldyoudowhenamotherhelpsherchildtosecuretheoxygenmaskwithoutputtingonherownoxygenmask?WarmUpAnnouncementsPart

1Part2DialoguesinCabinReadingandWritingPart

3Part

4Ⅰ.Listentothedialoguesandfillintheblanks.1M:Excuseme,madam.I’dliketoremindyouthatpassengersarenotallowedto_______emergencyequipmentbythemselves.Pleaseputbackthe___________.W:Oh,I’msorry.I’llputitback.M:Thankyouforyourcooperation.Enjoyyourflight.removelifevestW:Excuseme,sir.Wouldyoupleasereturntoyourseat?M:Why?I’mgoingtothelavatory1.W:Sorry,sir.Theplaneisabouttotakeoff.Youmustremainseatedwithyourseatbeltfastened.You’llhavetowaituntiltheplanereachesitscruisingaltitude.Itwon’t___________long.M:Allright.W:Thankyouforyour_____________.takeⅠ.Listentothedialoguesandfillintheblanks.2cooperation3Ⅰ.Listentothedialoguesandfillintheblanks.W:Excuseme,sir.Willyoupleasestopusingyourlaptopcomputerandputitaway?M:Why?I’mworkingonanimportant___________.W:Youarenotallowedtodoso________theplanewilltakeoffsoon.Usingcomputersduringtake-offmightinterferewith2the____________system.M:WhencanIuseit?W:Youcanuseitwhentheplane___________itscruisingaltitude.M:OK.W:Thankyouforyourcooperation.programbecausenavigationenters4Ⅰ.Listentothedialoguesandfillintheblanks.W:Excuseme,sir.Pleasefastenyourseatbelt.M:Oh,butIdon’tknowhowtodoit.W:Nevermind.Letmehelpyou.Justslipthebeltintothebuckleandpull_________.Look,justlikethis.That’sall.M:Thankyou.Bytheway,howlongwillittaketoflyfromShanghaitoGuangzhou?W:Ourflyingtimeshouldbeapproximately3twohoursandtwenty-twominutes.M:Atwhataltitude?W:We’llbeflyingatanaltitudeofabout___________meters.M:Andwhat’sthe___________ofourplane?W:Thecruisingspeedwillbeabout900kilometersperhours.M:Thankyoufor___________myquestions.W:It’smypleasure.tight8,700speedansweringⅡ.Oralpractice.Readthedialoguesanddiscusswithyourpartneraboutthefollowingquestions.1.Whatwillyoudowhenseeingapassengerremovetheemergencyequipment?2.Howdoyoustopapassengerwhoisstillworkingonhiscomputerastheplaneistakingoffsoon?3.Howwillyoupersuadeapassengerwhowantstogotothetoiletwhentheplaneisabouttotakeoff?4.Howdoyouhelpthepassengerwhodoesn’tknowthewayofseizingtheseatbelt?Ⅲ.Workinpairs.Chooseoneofthefollowingsituationstomakeadialoguewithyourpartneraccordingtothedialoguesabove.Situation1:Apassengerisstilltalkingonhismobilephonepriortotake-off.Situation2:Apassengerisremovingthefireextinguisher.Situation3:Youfindapassengerdoesn’tfastenhisseatbeltwhenyoupatrol(巡视)thecabin.WarmUpAnnouncementsPart

1Part2DialoguesinCabinReadingandWritingPart

3Part

4SafetyDemonstrationThepre-flightsafetydemonstrationisadetailedexplanationgivenbeforetake-offtoairlinepassengersaboutthesafetyfeaturesofacommercialaircraft.Onceanemergencyhappens,passengerscansurvivethemselvesbythethingstheylearnedfromthedemonstrationwhenflightattendantshelpothers.Text1Onsmallerairplanes,thismaytakeplaceintheformofalivebriefingperformedbyflightattendantsstandingupintheaisles,whileanotherflightattendantnarratesoverthepublicaddresssystem.Onmanylargerairplanesequippedwithin-flightentertainment,safetydemonstrationsmaytakeplaceintheformofavideo,whichtypicallylasts2to6minutes.Inconsiderationfortravelersnotspeakingtheairline’sofficiallanguageandforpassengerswithhearingproblems,thevideomayfeaturesubtitles,anon-screensign,ormayberepeatedinanotherlanguage.Somesafetyvideosaremadeusingthree-dimensionalgraphics.RequiredElementsSafetydemonstrationsarerequiredbythebasicinternationalairsafetystandardssetbytheInternationalCivilAviationOrganizationandnationalcivilaviationauthorities.Asafetydemonstrationtypicallycoversalltheseaspects: theuseoftheseatbelt; therequirementsthatpassengersmustcomplywithlightedsigns,postedplacards,andcrewmembersinstructions; thelocationanduseoftheemergencyexits,evacuationslidesandemergencyfloorlighting; theuseoftheoxygenmasks; thelocationanduseofthelifevests,liferaftsandflotationdevices; theuseofpassengerseatcushionsasflotationdevices.

Reminders smokingisnotallowedonboard,includinginthelavatories; mobilephonesinairplanemodeandotherelectronicdevicesmaybeusedwhentheaircraftisatcruisingaltitudeandtheCaptainturnsofftheseat-beltsign; passengersmustaskaflightattendantpriortousingelectronics; seatbacksandtraytablesshouldbeintheiruprightandlockedposition,andcarry-onluggageshouldbestowedintheoverheadlockerorunderneathaseatpriortotake-offandlanding; Youshouldreviewthesafetyinformationcardpriortotakeoffandfollowalongduringthedemonstration.Learnthewordsintheboxandthencompletethesentenceswiththem.Changetheformifnecessary.1demonstration explanation narrate subtitlerequire authority electronic inconsideration1.Thecabinattendantsshould_____________theuseofoxygenmask,safebe

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