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商务英语口语Unit4ReceivingClients’Visit商务英语口语Unit4ReceivingClients1Part1TeachingAims
Tosaysentencesusedwhenreceivingclients’visitToformconversationsoccurringwhenreceivingclients’visitToformmonologuesusedwhenreceivingclients’visitTomakeanoralpresentationonreceivingclients’visitPart1TeachingAims2Part2UsefulSentences
Readloudlythefollowingsentencesaboutreceivingclients’visitandunderstandtheirmeanings.Part2UsefulSentences 31.Excuseme.AreyouMr.LawrencefromABCCompanyinEngland?打扰了!请问您是英国ABC公司来的劳伦斯先生吗?2.IfI’mnotmistaken,youmustbeMr.ZhangHuafromChina.如果我没弄错的话,您一定是中国来的张华先生吧?3.I’msorry.You’vegotthewrongperson.
对不起,您认错人了。1.Excuseme.AreyouMr.Law44.Howdoyoudo,Mr.Smith?I’mWangWei,salesmanagerofXi’anInternationalImport&ExportTradeCompany.您好,史密斯先生。我是王威,西安国际进出口贸易公司的销售经理。5.I’mheretopickyouup.Pleasedtomeetyou.我是来接你的。很高兴认识您。6.Someotherbusinessheldourmanagerback,soheaskedmetopickyouup.我们经理有其它事来不了,叫我来接您。4.Howdoyoudo,Mr.Smith?57.I’llaccompanyyouduringyourstayinXi’an.您在西安期间将由我来陪同。8.Thankyousomuch!It’sverykindofyoutocometomeetme.十分感谢!你们来接我,真是太客气了。9.Pleasedtomakeacquaintanceofyou.WelcometoShenzhen.很高兴认识您。欢迎来到深圳。7.I’llaccompanyyouduringy610.Wehaveheardsomuchaboutyou.久仰了。11.Pleaseallowmetointroducemycolleague,Mr.Sun.请允许我介绍一下我的同事孙先生。12.Idon’tthinkyou’vemetMr.Sun,ourmanagerofimportdivision.我想您还没见过孙先生,他是我们的进口部经理。10.Wehaveheardsomuchabou713.Didyouhaveanicetrip?Dideverythinggoallright?旅途还愉快吧?一切都还顺利吧?14.Notsogood,Igotairsick.不太好,我晕机了。15.Youmustbeexhaustedaftersuchalongjourney.长途奔波,您一定累了吧?13.Didyouhaveanicetrip?816.Isyourbaggageallhere?MayIhelpyouwithyourluggage?您的行李都齐了吗?我帮您拿行李吧!17.OurcariswaitingjustoutsideExitNo.5,pleasefollowme.我们的车就在5号出口外等着,请跟我来。18.IsthisyourfirstvisittoXi’an?这是您第一次来西安吗?16.Isyourbaggageallhere?919.We’vereservedahotelroomnearourcompanyforyou.Ifyouhavenothingelsetodealwith,shallwegostraighttothehotelnow?我们在公司附近为您预定了客房,如果您没别的事要处理,现在我们直接去酒店好吗?20.We’vealreadymadeahotelreservationforyouinthedowntown.Let’sgotherefirstandlaydownyourluggage.我们已经为您在市中心预定了酒店,咱们先去那里把您的行李放下吧。21.It’lltakeusroughlyhalfanhourtogettothehotelfromtheairport.从机场到酒店我们大约需要半小时。19.We’vereservedahotelroo1019.Ok,everybody,Ithinkwe’vediscussedalltheissuesfullyandfinishedsuccessfullyalltheagendaofthismeeting.Let’scallitaday.I’lltreatyouallinXilinmenHotel.好吧,我觉得我们已经充分讨论了所有议题,圆满完成了所有议程,今天就到此结束。我请大家到喜临门大酒店吃饭。20.Dearmembersoftheboard,todayI’llreportthebudgetexecutionofourcompanylastyeartoyouonbehalfoftheboardofdirectors.各位董事会成员,今天我将代表董事会向各位报告去年我公司预算执行情况。21.Isuggestwedivideintoseveralgroupstodiscussthepropositionsweputforwardjustnow.我建议分成几组讨论大家刚才的提议。19.Ok,everybody,Ithinkwe’1122.Pleasechecktheschedulewe’vearrangedforyouandfeelfreetomakechangeswherevernecessary.请看一下我们为您安排的日程,有必要的话您可以随时改动。23.Pleasehaveagoodresttonight.Let’stalkaboutbusinesstomorrow.今晚请好好休息,我们明天谈业务吧。24.Pleasedon’thesitatetoletusknowifyouneedanything.需要什么您尽管说,别客气。22.Pleasechecktheschedule1225.Pleasehavearestfirstintheroom.We’llcometoseeyouinthelobbyat4o’clockthisafternoon.请先在房间休息一下,我们下午四点来酒店大堂见您。26.Excuseme.I’mlookingforyourmanagerwhoisinchargeofmarketinginyourcompany.打扰一下,我想见一下贵公司负责营销的经理。27.I’mthesecretaryofthegeneralmanager.Doyouhaveanappointmentbeforehand?我是总经理秘书,请问您提前预约了吗?25.Pleasehavearestfirsti1325.Pleasehavearestfirstintheroom.We’llcometoseeyouinthelobbyat4o’clockthisafternoon.请先在房间休息一下,我们下午四点来酒店大堂见您。26.Excuseme.I’mlookingforyourmanagerwhoisinchargeofmarketinginyourcompany.打扰一下,我想见一下贵公司负责营销的经理。27.I’mthesecretaryofthegeneralmanager.Doyouhaveanappointmentbeforehand?我是总经理秘书,请问您提前预约了吗?25.Pleasehavearestfirsti14Part3ConversationsReadaloudthefollowingtwoconversationsandthendemonstratethem.Conversation1
Conversation2
Part3Conversations15Part4ParagraphSamplesReadaloudthefollowingtwomonologuesandthendemonstratethem.Monologue1Monologue2Part4ParagraphSamples16Part5ThePresentationSampleReadaloudthefollowingpresentationscriptandtrytoreciteit.Part5ThePresentationSampl17Part6Tasks1.[商英国考(二级)题型]
●
Makeamonologuetalkingaboutthepreparationsyoushoulddobeforereceivingclients’visit.Part6Tasks182.[BEC2题型]
●
Makeamini-presentationbeforetheclassfollowingthehintsbelow.Whataretheaspectsneedingyourattentionwhenreceivingclients’visitofdifferentcountries?商务英语口语Unit-4-Receiving-Clients’-Visit19——thelanguagetocommunicate——thereligioncustoms——thepoliticalsystem——thedininghabit——thehobbyandinterest——thenegotiatingstyle——thevaluesandtaboos商务英语口语Unit-4-Receiving-Clients’-Visit203.[商英国考(二级)题型]●You’rerequestedtomakeaconversationwithyourpartneraccordingtothefollowingsituationandthetwotipcards.Situation:Miss.WangistalkingwithMr.Hiltonaboutreceivingtheirclients’visit.3.[商英国考(二级)题型]21Youare:Miss.Wang,secretaryofMr.Hilton.Youneedto:Enquireaboutthearrivaltimeandtheflightnumberoftheclients.Enquireaboutthenumberandsexdistributionoftheclientstocome.Enquireaboutthepurposeoftheclients’visit.Askforthereceiversofthecompanyondifferentoccasions.Askforthecostrangeofthereceivingonthewhole.Askforothermattersneedattention.Youstarttheconversation.
TipCard1Youare:Miss.Wang,secretary22Youare:Mr.Hilton,thegeneralmanagerofaforeigntradecompany.Youneedto:Introducethearrivaltimeandtheflightnumberoftheclients.Introducethenumberandsexdistributionoftheclientstocome.Tellherthepurposeoftheclients’visit.Tellherthereceiversofthecompanyondifferentoccasions.Tellherthecostrangeofthereceivingonthewhole.Tellherothermattersneedattention.Yourpartnerwillstarttheconversation.
Tipcard2Youare:Mr.Hilton,thegener234.[BEC2题型]CollaborativeTaskandDiscussionYourcompanywillreceiveimportantclients’visit.Talktogetherforabout2minutesaboutthemattersneedingyourattentionandinfluencesthatareimportantforthisanddecidewhichthreewouldbethemostimportant.Herearesomehintstohelpyou.4.[BEC2题型]24◆ Punctuality◆ Transportationvehicles◆ Receivers◆ Accommodation◆ Sightseeingarrangement◆ Giftpresenting◆ Schedule◆ Negotiationcontentandstrategy商务英语口语Unit-4-Receiving-Clients’-Visit25Usethechartbelowtoevaluateyourtrainingeffect.TrainingEvaluationChartforTaskUsethechartbelowtoevaluat26◆Total=Self-Evaluation×40%+Partner’sEvaluation×30%+Teacher’sEvaluation×30%
◆Total=Self-Evaluation×40%+27Part7Notes
1.picksb.upphr.v.接某人2.holdsbbackphr.v.阻挡某人3.acquaintance[ə’kweintəns]n.熟人;相识4.division[dɪ’vɪʒn]n.部门5.airsick[‘eəsɪk]n.晕机的;患航空病的6.schedule[‘skedʒʊl;’ʃedjuː]n.时间表,计划,一览表7.lobby[‘lɒbɪ]n.大厅;休息室8.red-carpettreatmentphr.n.
盛情款待Part7Notes289.nonferrousmetalphr.n.有色金属10.appoint[ə’pɔɪnt]v.约定;指定;任命11.turbulence['tə:bjuləns]n.气流12.reservation[rezə(r)’veɪʃn]n.预约,预定13.considerate[kən’sɪdərət]a.体贴的,顾虑周到的14.entertain[entə’teɪn]v.招待,款待
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