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FY
2023
GhanaCountry
OpinionSurveyReportECR
Business
IntelligenceTeam
|
September2023AcknowledgementsTheGhana
Country
Opinion
Survey
ispart
oftheCounty
Opinion
Survey
Programseries
of
theWorld
Bank
Group.Thisreport
was
prepared
bythe
BusinessIntelligence(BI)
team,
ledbyJoséDe
Buerba
(Senior
External
Affairs
Officer)
andSvetlanaMarkova
(Senior
External
Affairs
Officer).
Yulia
Danilina,
JessicaCameron,
Nan
Lin,andSofya
Gubaydullina
oversaw
design,
reporting,
and
analysis
of
thesurvey
results.Noreen
WambuiandIrina
Popova
provided
datasupport.BIacknowledges
thesignificant
contribution
from
the
Ghana
country
team
andindependent
fielding
agency,
Maverick
Research.
Inparticular,
BI
isgrateful
forthesupport
from
Ndeye
Magatte
Fatim
Seck(Senior
Operations
Officer)
and
KennedyFosu
(External
Affairs
Officer)
who
coordinated
thesurvey-related
activities
fromAccra,Ghana.ContentsObjectivesMethodology
OverviewOverall
ContextOverall
Attitudes
Toward
the
World
Bank
GroupWorld
Bank
Group’s
Support
in
Development
AreasWorld
Bank
Group’s
Work
and
Engagement
on
the
GroundWorld
Bank
Group’s
Financial
Instruments
and
Knowledge
WorkThe
Future
Role
of
the
WBG
in
GhanaCommunication
and
OutreachDemographics
of
the
Sample
&
Detailed
Methodology3ObjectivesThissurvey
was
designed
toassist
the
World
BankGroup
(WBG)
ingaining
abetter
understanding
of
howstakeholders
inGhanaperceive
theWBG.
Thesurvey
explored
the
following
questions:1.
Overall
Context:
How
do
stakeholders
perceive
the
country’s
direction?
How
familiar
are
they
with
the
WBG?
Howmuch
dotheytrust
theWBG?2.
KeyIndicators:
What
opinion
do
key
stakeholders
have
of
the
WBG
when
it
comes
toits
effectiveness,
relevance,alignment
with
Ghana’s
development
priorities,
and
other
keyindicators?
Areopinions
improving
or
declining?3.
Development
Priorities:
What
areas
of
development
areperceived
tobethemost
important?
Have
theprioritieschanged
over
thepast
three
years?
Howeffective
istheWBG
perceived
tobeintheseareas?4.
Engagement
andWork
onthe
Ground:
What
dokeystakeholder
value
the
most
and
theleastwhen
itcomestotheWBG’s
work
inGhana?
HowistheWBG
perceived
as
adevelopment
partner?
Areopinions
improving
or
declining?5.
Financial
Instruments
andKnowledge
Work:
What
opinion
dokeystakeholders
have
of
WBG
financialinstruments
andknowledge
products?
Areopinions
improving
or
declining?
What
arestakeholders’suggestions
toimprove
WBG
effectiveness?6.
Communication
andOutreach:
What
arethe
preferred
communication
channels
and
which
channels
arereported
tobeused
themost?
Arethere
differences
among
stakeholder
groups
interms
of
preferred
channels?7.
MessageRecall:
What
key
topics
that
the
WBG
communicates
do
stakeholders
recall?
Is
there
arelationshipbetween
message
recall
and
views
ofthe
WBG’s
work?4Methodology
OverviewGovernmentInstitutionCivilSociety22%▪
Fielded
April
2023
thru
June2023▪▪1,663
potential
participants
asked
tocomplete
amostly
quantitative
survey19%Respondents
completed
thequestionnaires
online
orvia
computer-assistedinterviewsPrivateSector17%▪▪Listofnames
provided
bythe
WBG
country
team
and
supplemented
by
thefielding
agencyAcademia/ResearchInstitute/ThinkTank14%Processmanaged
onthe
ground
by
thefielding
agency▪
751participants
(45%response
rate)LocalGovernmentBilateralor
MultilateralAgencyMedia13%▪▪▪37%
from
Southern
Sector,36%
from
Norther
Sector32%
currently
collaborate
with
theWBG6%6%21%
specialize
ineducation,
11%
ingovernance▪
Comparedto
FY20CountrySurvey▪▪▪563
participants
(80%response
rate)OfficeofaParliamentarian2%2%Surveys
completed
with
arepresentative
from
thelocal
fielding
agency30%
collaborated
with
theWBGOfficeofthePresident,PrimeMinister,MinisterClick
here
for
detailsof
the
RespondentSampleandMethodology.Other<1%QWhich
ofthe
following
best
describesyour
current
affiliation?(Selectonly1response)
(Percentage
of
Respondents,
N=751)56Overall
Context“Enhance
stakeholder
consultation
andinputs,
particularly
by
independent
citizens,
academia
andprivate
sector,
informulation
of
support
programs
to
Ghana.
Provide
useful
guidance
notes
tohelpParliament
inmaking
decisions
andapproving
agreements,
loans,
and
legislation
ingeneral,
that
arerelatedto
WBG
programs.”(Civil
Society
Respondent)“I
think
theWB,
likemostdonors,
maytend
to
beabittoo
diplomatic
inmaking
sure
your
funds
areyielding
thedesired
results.
Ithink
indicators
must
belooked
at
again
whilsttriggers
must
bemorestringent.
Achieving
yourdesired
results
isimperative.
Theloansyou
giveto
thecountry
must
notbecome
aburden
tofuturegenerations,
it
mustdevelopthecountry.”(GovernmentInstitution
Respondent)QInyouropinion,
what
is
the
mostimportantthingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
Ghana?
(N=672)Respondents
inGhana
areConcernedabout
the
Country’s
DirectionNearly
halfof
allrespondents
feltthat
Ghana
was
headedinthewrong
direction.
Justover
aquarter
feltthat
thecountry
was
headed
intheright
direction.28%45%28%▪
Respondents
from
Government
Institutions
weresignificantly
more
likelytoindicate
thatthecountry
washeaded
inthe
rightdirection
(50%)
whereas
amajorityof
respondents
from
LocalGovernment,The
rightdirectionThe
wrongdirectionNotsureBilateral/Multilateral
Agencies,
Civil
Society,
PrivateSector,
andthe
Media
indicated
that
Ghana
was
headedinthewrong
direction.Q7Ingeneral,would
you
say
thatGhana
isheaded
in...?(Percentage
ofRespondents,
N=751)Familiaritywith
theWorld
Bank
has
Improved▪
Year
comparison:
Respondents
inthisyear’s
CountryAllRespondents6.0Survey
reported
significantly
higher
levels
of
familiarity
withtheWorld
Bankcompared
toFY20:Media6.8Mean
familiarity:FY23
=6.0FY20
=5.5GovernmentInstitutionCivilSociety6.6▪
Collaboration
withthe
WBG:
Respondents
who
collaboratewith
theWBG
reported
significantly
higher
levels
offamiliaritywith
theinstitution’s
work:6.2Academia/ThinkTankPrivateSector5.6Mean
familiarity:Collaborate
withWBG=7.1Do
not
collaborate
=5.45.55.55.5GovernmentPrincipalsLocalGovernmentBilateralor
MultilateralAgency5.312345678910MeanRatingofFamiliarityQHowfamiliar
areyou
with
thework
of
theWorld
BankGroup
inGhana?Scale:1Notfamiliaratall
–
10Extremely
familiar
(N=751)
Significantly
different
betweenstakeholder
groups8TheWBG
isthe
Most
TrustedInstitution
inGhana6.76.76.66.66.5TheWorldBankGroup*Academia/ResearchCentersTheUnitedNations(UN)*CivilSociety^*5.8Respondents
gave
the
highest
ratings
of
trust
fortheWorldBankGroup,
Academia,
the
UN,Civil
Society,
and
PrivateSector
inGhana.
Atthesame
time,
government
institutions
inGhana
were
theleast
trusted
among
theinstitutions
studied,including
the
National
Government,
Parliament,
LocalGovernment,
and
Ghana’s
Central
Bank.5.95.85.8PrivateSector^*▪
Of
note,
ratings
of
trustwere
significantly
higher
inFY23
thanintheFY20
survey
for
theWorld
Bank,
UN,
Civil
Society,Private
Sector,
theIMF,
andRegional
Development
Banks.
Incontrast,
LocalGovernment,
Ghana’s
Central
Bank,
andtheNational
Government
received
significantly
lower
ratings
oftrust
inthisyear’s
survey.6.35.9TheInternationalMonetaryFund*Regional
DevelopmentBanks*Media^FY23FY206.15.85.8▪
InFY23,
respondents
from
Government
Institutions
gave
thehighest
ratings
of
trust
for
the
WBG
whereas
GovernmentPrincipals
andrespondents
from
Bilateral/MultilateralAgencies
gave
significantly
lower
ratings
of
trust
(these
twostakeholder
groups
alsohad
some
ofthe
lowest
levels
offamiliarity
with
the
WBG).5.95.2Ghana’sCentral
Bank*LocalGovernment*5.94.84.85.8Parliament/LegislativeBranchTheNational
Government*4.65.512345678910To
what
extent
do
you
trusteach
ofthe
following
groupstodo
what
isright?Scale:1To
no
degree
atall
–10To
a
verysignificantdegree
(FY23N=~731;
FY20
N=546)*Significantly
different
betweenyearsQMeanRatingofTrust910Overall
AttitudestowardtheWorld
BankGroup“In
thepast,
the
WBG
hasworked
inGhana,
asisthe
case
inmany
other
developing
countries,
bycollaborating
withthe
government.
Thisisunderstandable
sinceit
wouldbe
the
governments
thatwouldhaveto
payback
the
loans.
Ibelieve,
goingforward,
theWBG
could
bemoreeffective
iftheycould
collaborate
directly
withcitizens'
groups,
private
businesses,
CSOs,andthink
tanks
toundertakeitsdevelopment
work.”(Academia
Respondent)QInyouropinion,
what
is
the
mostimportantthingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
Ghana?
(N=672)Improvement
inTw
oKey
Performance
IndicatorsInFY23,
respondents
perceived
theWBG
assignificantlymore
relevant
todevelopment
inGhana
andmore
alignedwith
their
development
priorities
for
thecountry.6.9Relevance*5.5▪
Of
note,
respondents
from
Government
Institutions
gavethehighest
ratings
while
those
from
Bilateral/MultilateralAgencies
gave
significantly
lower
ratings
across
all
ofthese
performance
indicators
(respondents
fromBilateral/Multilateral
Agencies
also
had
thelowest
levelsof
familiarity
with
the
WBG).6.5Influencesthedevelopmentagenda6.56.4Effectivenessinachievingresults^FY23FY206.66.4Alignmentwithdevelopmentpriorities*5.86.0Endsextremepoverty12345678910MeanRatingQThe
WBG
currently
playsarelevant
rolein
development
in
Ghana.
Scale:
1Strongly
disagree
–10Strongly
agreeTo
whatextentdoestheWBG
influence
thedevelopment
agenda
in
Ghana?
Scale:
1To
no
degreeat
all
–10To
averysignificant
degreeHoweffective
has
theWBG
been
in
achieving
development
results
inGhana?
Scale:
1Noteffective
atall
–10
VeryeffectiveTheWBG’s
workis
aligned
withwhatIconsider
thedevelopment
priorities
forGhana.
Scale:
1Strongly
disagree
–10
Strongly
agreeTheWBG’s
workhelps
end
extremepovertyin
Ghana.
Scale:
1Strongly
disagree–10
Strongly
agree*Significantly
differentbetweenyears^Comparedtoameanscore
of
thetwoquestions
asked
in
FY20:
"Overall,
please
rateyour
impression
of
theWBG’seffectiveness
in
Ghana.Scale:
1Noteffective
at
all–10
Veryeffective;
Towhatextent
doestheWBG’sworkhelp
toachieve
development
results
in
Ghana?Scale:
1To
no
degree
atall–10
Toaverysignificant
degree11Government
StakeholdersHave
More
PositivePerceptions
of
theWBG6.36.37.96.97.15.8Relevance*6.56.55.75.77.5GovernmentPrincipalsComparing
ratings
ofkeyperformance6.66.5TrustintheWBG*indicators
between
stakeholder
groups,clear
patterns
emerge
intheir
perceptions
oftheWBG
anditswork.
Respondents
fromGovernment
Institutions,
GovernmentPrincipals,
and
Local
Government
tend
tohave
themost
positive
perceptions
whilerespondents
from
Bilateral
andMultilateralAgencies
consistently
have
significantlylower
ratings
of
theWBG
and
itswork.GovernmentInstitution6.86.26.9LocalGovernment6.17.06.7Bilateral/MultilateralInfluencesthe
developmentagenda*5.65.96.7CivilSociety6.16.9PrivateSector6.47.26.76.8Effectivenessinachievingresults*Academia5.1Q6.46.26.1MediaTheWBG
currently
playsarelevant
rolein
development
inGhana.Scale:
1Strongly
disagree–10
Strongly
agree6.3To
whatextentdoyoutrust
theWBG
todowhatisright?Scale:
1To
no
degree
atall–10To
averysignificant
degree7.3To
whatextentdoestheWBG
influence
thedevelopmentagenda
in
Ghana?Scale:
1To
no
degree
atall–10To
averysignificant
degree6.0Alignmentwithdevelopmentpriorities*5.2*Significantly
differentbetweenstakeholdergroups6.56.15.95.9Howeffective
has
theWBG
been
in
achieving
developmentresults
in
Ghana?Scale:
1Noteffective
at
all–10
VeryeffectiveTheWBG’s
workis
aligned
withwhatIconsider
thedevelopment
priorities
for
Ghana.Scale:
1Strongly
disagree–10Strongly
agree12345678910MeanRating12FamiliarityLeads
toMore
Positive
Perceptions7.9Comparing
ratings
of
keyperformance
indicators
amongRelevance*6.9respondents
highly
familiar
with
theWBG
(ratings
of
8-10ona10-point
scale)
and
those
with
littlefamiliaritywith
theWBG
(ratings
of
1-4
ona10-point
scale),
one5.75.77.6canseethat
themore
familiar
stakeholders
are
with
theWBG,
themore
positive
perceptions
theyhave
of
theTrustintheWBG*6.6WBG
anditswork.7.5Influencesthe
developmentagenda*Meaningful
engagement
and
outreach
cancontinuetoincrease
positive
perceptions.6.55.25.35.27.5Effectivenessinachievingresults*6.36.27.5Alignmentwithdevelopmentpriorities*12345678910MeanRatingHowfamiliarareyou
withtheworkoftheWBG
inGhana?HighFamiliarity(8-10)SomeFamiliarity(5-7)LowFamiliarity(1-4)QTheWBG
currently
playsarelevant
rolein
development
in
Ghana.Scale:
1Strongly
disagree
–10
Strongly
agree*Significantly
different
betweenlevels
offamiliarityTo
whatextentdoyoutrust
theWBG
todowhatisright?
Scale:
1To
no
degree
atall
–10To
averysignificant
degreeTo
whatextentdoestheWBG
influence
thedevelopment
agenda
in
Ghana?
Scale:
1To
no
degreeat
all
–10To
averysignificant
degreeHoweffective
has
theWBG
been
in
achieving
development
results
inGhana?
Scale:
1Noteffective
atall
–10
VeryeffectiveTheWBG’s
workis
aligned
withwhatIconsider
thedevelopment
priorities
forGhana.
Scale:
1Strongly
disagree
–10
Strongly
agree13Ghana
Rated
Lower
than
other
Western&Central
AfricaandIDA
Countries
inFY23
onKey
Performance
Indicators6.9Relevance***Trust***7.47.16.77.37.2Ghana
FY236.56.4Influencesthedevelopmentagenda***Effectivenessinachievingresults***Alignmentwithdevelopmentpriorities***6.9Western&CentralAfricaFY237.0IDAFY236.96.96.47.06.812345678910MeanRating*Significantly
different
betweenGhana
FY23
and
Africa-West
FY23**Significantly
different
between
Ghana
FY23
andIDAFY23QFY23Western
and
Central
Africancountries
included
Guinea,
TheGambia,CaboVerde,Central
AfricaRepublic,
Republic
of
Congo,
and
MaliFY23IDAcountries
included
Guinea,
TheGambia,Djibouti,
TheKyrgyz
Republic,
CentralAfrica
Republic,
Honduras,
Tanzania,Mali,and
Nepal14Stakeholder
Trends
across
Performance
IndicatorsRespondents
from
Government
Institutions
hadthe
highestAllRespondentsGovernmentInstitutionCivilSociety6.3mean
rating
across
theaggregated
responses
totheseventeen
COS
indicator
questions
whereas
respondentsfrom
Bilateral/Multilateral
Agencies
had
significantly
lowerratings
(respondents
from
Bilateral/Multilateral
Agenciesalsohad
thelowest
ratings
offamiliarity
with
theWBG).7.26.6▪
Collaboration
withthe
WBG:
Respondents
whocollaborate
with
the
WBG
gave
significantly
higherratings
across
theaggregated
indictor
questionscompared
torespondents
who
donot
collaborate
withtheWBG:Media6.1LocalGovernmentGovernmentPrincipalsAcademia/ThinkTankPrivateSector6.06.06.05.9Mean
rating:Collaborate
withWBG=7.0Do
not
collaborate
=5.9Bilateralor
MultilateralAgency4.912345678910MeanRatingof
Aggregated
Indicator
QuestionsQAll
IndicatorQuestionsasked
on
aScalefrom1to
10.Click
here
for
details
ofthese
IndicatorQuestions.1516World
Bank’s
SupportinDevelopment
Areas“1.
WBG
shouldbemore
involved
in
social
programmes
that
impact
directly
onthepeople.2.
WBG
should
investmoreinactivitiesthat
results
in
increase
jobcreation
andemployment.3.
WBG
should
investmentmoreininfrastructure
developmentwhichwill,
inthe
longrun,
impact
oneconomic
developmentandincreased
productivity
and
improvedwelfareof
theordinary
citizens.”(PrivateSector
Respondent)QInyouropinion,
what
is
the
mostimportant
thingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
Ghana?(N=672)Development
AreasforWBGFocusAgricultureandfoodsecurityEducation50%43%43%Jobcreation/employmentHealth41%Agriculture
and
food
security,
education,
job
creation,
andhealth
were
thetopareas
inFY23
where
stakeholders
would
liketheWBG
tofocusitsresources.PrivatesectordevelopmentWater
supplyandsanitationPublicsectorgovernanceEnvironment/Naturalresourcemgmt.MacroeconomicstabilityFinancialsectordevelopmentTransport27%24%23%20%High
priorityforprivatesector(51%)▪
Although
job
creation
andeducation
were
thetop
twopriorities
for
theWBG
identified
intheFY20
survey,respondents
inthisyear’s
survey
considered
agriculture
andfood
security
andhealth
of
much
greater
priority,
both
beingidentified
bythree
times
asmany
respondents.19%19%18%Socialprotection18%In
your
opinion,
whatisthemostimportantthing
theWBGcould
do
tohelpincrease
itseffectiveness
in
Ghana?Socialinclusion17%Climatechange16%“1.Investing
ineducation
and
health
would
enhance
humancapital
development,
improveproductivity,
and
reduce
poverty
inGhana.
2.Ghana
faces
significant
infrastructure
gaps,
particularlyinthetransport,
energy,
and
water
sectors.
Improvinginfrastructure
would
facilitate
economic
growth,
enhanceproductivity,
and
improvelivelihoods
forGhanaians.
3.
TheWBGcould
support
efforts
tostrengthen
Ghana's
public
institutions
toimprovegovernance,
transparency,
and
accountability.
4.
TheWBG
could
help
improveaccess
tofinance
forGhanaian
SMEsbysupporting
initiatives
that
increase
their
access
tofinance.
5.Promotingprivatesectorgrowth.”DigitaldevelopmentDebtsustainability16%15%Genderequity13%Energy/ExtractivesTrade13%12%UrbandevelopmentTourismdevelopmentCrimeandviolenceDisasterriskmanagementRegionalintegration9%7%(Government
Institution
Respondent)6%6%4%Q17Which
areas
shouldtheWBG
prioritize
inits
work
inGhana
tohavethe
most
impact
ondevelopment
resultsinthecountry?
(Chooseno
more
than
5)(Percentage
ofRespondents,
N=746)Effectiveness
ofWBG’sSupportin
Sectoral
AreasFinance
/Institutions/EconomicGrowth5.95.9Publicsectorgovernance5.95.8FinancialsectordevelopmentTheWBG’s
work
inthe
area
ofhealth
received
thehighest
ratings
ofeffectiveness
inGhana
and
was
significantly
improved
compared
toFY20.
Incontrast,
ratings
for
energy,
trade,
private
sector
development,
jobcreation,crime
andviolence,
anddisaster
riskmanagement
significantly
declined.5.7Debtsustainability5.5Macroeconomicstability5.45.6RegionalintegrationFY23FY206.2Health*5.75.45.7Trade*5.95.9Education5.45.7Privatesectordevelopment*Human
Development5.95.8GenderequitySocialinclusionSocialprotection5.25.0Jobcreation/employment*TourismdevelopmentCrimeand
violence*5.75.75.8FY23FY205.05.65.65.8EnvironmentalSustainability5.9Watersupplyand
sanitationDigitaldevelopmentUrbandevelopmentTransport5.95.95.9Agricultureandfood
security^5.75.95.75.8ClimatechangeInfrastructure5.65.8FY23FY20Environment/Naturalresourcemanagement5.55.75.55.7FY23FY205.45.75.5Disasterriskmanagement**Significantly
differentbetweenyearsEnergy/Extractives*5.91234567891012345678910MeanRatingofEffectivenessMeanRatingofEffectivenessQHoweffectivedo
youbelieve
theWBG
isin
termsof
theworkit
doesin
thefollowing
areasof
development
in
Ghana?Scale:
1Noteffective
at
all–10
Veryeffective
(Ifyou
have
NOexposure
to/experiencein
working
in
anyof
thesectors
listed
below,
please
respond
“Don’t
know”)
^The
mean
of
effectiveness
of
agriculture
development
and
food
security
asked
inFY20was
taken
for
thiscomparison
analysis.1819World
BankGroup’s
WorkandEngagementon
theGround
inGhana“TheWorld
BankGroup
inGhana
could
increase
its
effectiveness
by
workingmoreclosely
withlocalcommunities,
civilsociety
organizations,andthe
government
tobetter
understand
theneeds
andpriorities
of
Ghanaians.
Thiscould
involve
engaging
inmoreparticipatory
approaches
todevelopment,such
asinvolving
citizens
indecision-making
processes
andempowering
local
organizations
toleaddevelopment
initiatives.
TheWorld
BankGroup
could
alsoworkto
improveits
transparency
andaccountability
by
providing
moreinformation
about
its
projects
andactivities
inGhana,
andbyengaging
inmoremeaningful
consultations
withaffected
communities.”(Civil
Society
Respondent)QInyouropinion,
what
is
the
mostimportantthingtheWorld
BankGroup
coulddo
tohelpincreaseitseffectiveness
in
Ghana?
(N=672)Financial
Resources
arethe
Bank’s
Greatest
ValueAsinFY20,
financial
resources
were
considered
theWBG’s
greatest
value
toGhana
byrespondents
inFY23.Providingfinancialresources49%Inaddition,
respondents
inthisyear’s
survey
considered
theBringingtogether
differentWBG’s
bringing
together
different
stakeholder
groups
ofmuch
greater
value,
beingidentified
byfive
timesas
manyrespondents
as
inFY20
(7%).
Capacity
building/trainingwas
alsoofmuch
greater
value,
beingidentified
bymorethan
twice
as
manyrespondents
asinFY20
(14%).stakeholder
groupstosupportGhana’s
development
efforts39%Capacitybuildingandtraining35%Providingadvisoryservices
andanalyticsto
supportdesignorimplementationofpolicies27%In
your
opinion,
whatisthemostimportantthing
theWBGcould
do
tohelpincrease
itseffectiveness
in
Ghana?Producingresearchonglobaldevelopmentissues19%“WBG
could
help
toincrease
Ghana
economy
bylendingloansand
grants
tothegovernment
toreduce
poverty
and
promotesustainability.”(PrivateSector
Respondent)Providingdataandstatistics16%“Oneof
themost
essential
aspects
the
WBG
could
do
istoincrease
their
technical
support
byregularly
engaging
bothpublic
and
private
institutions
todesignbest
practices
orquality
ways
of
improvingservices
tothe
citizens
inamoretimely
and
efficient
manner.Thiswould
help
improvetheeconomy
going
intothe
future
and
alsodo
away
with
issuesrelatedtocorruption
inthecountry.”Mobilizingthird-partyfinancialresources9%Other1%(Government
Institution
Respondent)QWhen
thinking
about
theWBG’s
rolein
Ghana,
which
activity
doyou
VALUEthe
most?
(Chooseno
more
than
2)(Percentage
ofRespondents,
N=715)20The
WBGIncreasingly
Seen
asaLong-Term
PartnerInFY23,
respondents
perceived
theWBG
significantly
more
asalong-term
partner
and
responsive
to
needs
thaninFY20.7.0Beingalong-termpartner*Responsivenesstoneeds*▪
Although
respondents
from
Government
Institutions
gavethehighest
ratings
andthose
from
Bilateral/MultilateralAgencies
gave
significantly
lower
ratings
across
all
of
theseaspects
of
theWBG’s
partnership
inGhana,
itshould
alsobenoted
that
respondents
from
Government
Principals
andPrivate
Sectorgave
lowratings
for
access
toWBG
staffand
experts
(mean
ratings
=4.7and
5.0,respectively).6.26.35.7FY23FY20In
your
opinion,
whatisthemostimportantthing
theWBGcould
do
tohelpincrease
itseffectiveness
in
Ghana?5.7AccesstoWBGstaffandexperts“Appreciate
thelocal
con
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