世界银行-2023财年肯尼亚国家意见调查报告（英）

FY

2023

KenyaCountry

OpinionSurveyReportECR

Business

IntelligenceTeam

|

September2023AcknowledgementsTheKenya

Country

Opinion

Survey

ispart

ofthe

Country

Opinion

Survey

Programseries

of

theWorld

Bank

Group.Thisreport

was

prepared

bythe

BusinessIntelligence(BI)

team,

ledbyJoséDe

Buerba

(Senior

External

Affairs

Officer)

andSvetlanaMarkova

(Senior

External

Affairs

Officer).

Yulia

Danilina,

JessicaCameron,

Nan

Lin,andSofya

Gubaydullina

oversaw

thedesign,

reporting,

andanalysis

of

thesurveyresults.

Noreen

Wambui

andIrina

Popova

provided

datasupport.BIacknowledges

thesignificant

contribution

from

the

Kenya

country

teamandindependent

fielding

agency,

SBOResearch

Limited.

Inparticular,

BIisgrateful

forsupport

from

KeziahMuthembwa

(External

Affairs

Officer),

who

coordinated

thesurvey-related

activities

from

Nairobi,

Kenya.ContentsObjectivesMethodology

OverviewOverall

ContextOverall

Attitudes

Toward

the

World

Bank

GroupWorld

Bank

Group’s

Support

in

Development

AreasWorld

Bank

Group’s

Work

and

Engagement

on

the

GroundWorld

Bank

Group’s

Financial

Instruments

and

Knowledge

WorkThe

Future

Role

of

the

WBG

in

KenyaCommunication

and

OutreachSample

Demographics

and

Detailed

Methodology3ObjectivesThissurveywasdesignedto

assistthe

World

BankGroup

(WBG)

ingainingabetter

understanding

of

howstakeholders

inKenya

perceivethe

WBG.

Thesurveyexploredthe

following

questions:1.

Overall

Context:

How

dostakeholders

perceivethe

country’sdirection?Howfamiliar

arethey

with

the

WBG?

Howmuch

dothey

trust

theWBG?2.

KeyIndicators:

What

opinion

dokey

stakeholders

haveof

the

WBG

interms

of

its

effectiveness,

relevance,alignment

withKenya’sdevelopmentpriorities,

as

well

as

other

key

indicators?

Are

opinionsimprovingor

worsening?3.

Development

Priorities:

What

areas

of

developmentareperceivedto

bethe

most

important?

Have

the

priorities

changedoverthe

pastthree

years?How

effective

is

the

WBG

perceivedto

beinthese

areas?4.

Engagement

andWorkonthe

Ground:

What

dokey

stakeholders

valuethe

most

andthe

least

when

itcomes

to

the

WBG’s

workinKenya?How

isthe

WBG

perceivedasadevelopmentpartner?

Are

opinions

improvingor

worsening?5.

Financial

Instruments

andKnowledge

Work:What

opinion

dokey

stakeholders

haveof

the

WBG’s

financial

instruments

andknowledgeproducts?

Are

opinions

improvingor

worsening?What

are

stakeholders’

suggestions

to

improvethe

WBG’s

effectiveness?6.

Communication

andOutreach:

What

are

the

preferred

communication

channelsandwhich

channelsare

reported

to

beusedthemost?

Arethere

differences

among

stakeholder

groups

interms

of

preferred

channels?7.

Message

Recall:

What

key

topics

that

the

WBG

communicates

dostakeholders

recall?Is

there

arelationshipbetweenmessage

recallandviews

of

the

WBG’s

work?4Methodology

OverviewGovernmentInstitutionPrivateSector26%▪

Fielded

May2023through

June2023▪▪541

potential

participants

asked

tocomplete

amostly

quantitative

survey.19%Respondents

completed

thequestionnaires

online

orthey

received

them

bycourier

and

returned

them

accordingly.▪▪Listofnames

provided

bythe

WBG

country

team

and

supplemented

bythefielding

agency.CivilSocietyOrganizationBilateralor

MultilateralAgency13%Processmanaged

onthe

ground

by

thefielding

agency.9%9%8%▪

327participants

(60%response

rate)Academia/ResearchInstitute/ThinkTank▪▪68%

from

theNairobi

region.74%

currently

collaborate

with

theWBG.MediaCountyGovernment▪

Comparedto

Fiscal

Year

(FY)2019

CountrySurvey▪▪423

participants

(69%response

rate).6%Surveys

completed

with

arepresentative

from

thelocal

fielding

agencyorthey

werecompleted

with

the

questionnaires

online.▪75%

collaborated

with

theWBG.Office

of

the

President…5%Officeof

thePresident

also

includes:Deputy

President,

PrimeCabinetSecretary,

Attorney

General,CabinetSecretaries,

Principal

Secretaries;Chief

JusticeClick

here

for

detailsof

the

RespondentSampleandMethodology.Parliament(NationalAssembly

/Senate)5%QWhich

ofthe

following

best

describesyour

current

affiliation?(Selectonly1response)

(Percentage

of

Respondents,

N=326)56Overall

Context“The

World

Bank

can

play

a

crucial

role

in

supporting

Kenya's

efforts

to

improve

efficiency

in

severalareas

in

infrastructure

development,

where,

by

investing

in

infrastructure

projects

such

astransportation,

energy,

water,

and

telecommunications,

the

World

Bank

will

be

enhancing

connectivity,reducing

…logistics

costs,

and

promoting

…economicgrowth.”(MediaRespondent)QInyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Kenya?

(N=114)Respondents

inKenya

arePositiveabout

the

Country’s

DirectionNearly

two-thirds

of

allrespondents

feltthat

Kenya

washeaded

inthe

rightdirection.

Just21%feltthat

thecountrywas

headed

inthewrong

direction.▪

Respondents

including

government

principals,government

institutions,

and

county

governments

weresignificantly

more

likelytoindicate

thatKenya

washeaded

inthe

rightdirection

(94%,

80%,

and

81%,respectively)

whereas

more

than

halfof

all

civil

societyrespondents

(52%)

indicated

that

Kenya

was

headed

inthewrong

direction.63%The

rightdirectionThe

wrongdirectionNotsure▪

Thisyear’s

data

areconsistent

with

theFY19

CountrySurvey,

inwhich

amajority

of

respondents

indicated

thattheywere

“very

optimistic”

(47%)

or

“somewhatoptimistic”

(34%)

about

thefuture.21%16%Q7Ingeneral,would

you

say

thatKenya

is

headed

in

...?

(Percentage

ofRespondents,

N=326)Familiaritywith

theWorld

Bank

has

Increased▪

Year

comparison:

Respondents

inthisyear’s

CountrySurvey

reported

significantly

higher

levels

of

familiarity

withtheWBG

as

compared

toFY19:AllRespondentsMedia7.88.2Mean

familiarity:FY23

=7.8FY19

=6.7GovernmentInstitutionCivilSociety8.2▪

Collaboration

withthe

WBG:

Respondents

who

collaboratewith

theWBG

reported

significantly

higher

levels

offamiliaritywith

theinstitution’s

work:8.0CountyGovernmentBilateral/MultilateralAgencyGovernmentPrincipalsAcademia7.8Mean

familiarity:Collaborate

withWBG=8.1Do

not

collaborate

=7.07.77.67.6PrivateSector7.312345678910MeanRatingofFamiliarityNote:Government

Principals

includes

Officeof

thePresident,

DeputyPresident,

PrimeCabinet

Secretary,Attorney

General,

Cabinet

Secretaries,

PrincipalSecretaries;

Chief

Justice,

and

membersof

ParliamentHow

familiar

areyou

with

thework

of

theWorld

BankGroup

inKenya?Scale:1Notfamiliarat

all

–

10Extremely

familiar

(N=325)Significantly

different

between

stakeholder

groupsQ8The

World

Bank

istheMostTrusted

Institution

inKenya8.3TheWorldBank(IBRDandIDA)*Privatesector*7.17.76.67.67.5Civilsociety*6.6Respondents

gave

the

highest

ratings

regarding

trust

in

theWorld

Bank,

followed

bytheprivate

sector,

civil

society,

andtheUnited

Nations

(UN).

At

thesame

time,

government

institutionsinKenya

were

theleasttrusted

among

the

institutions

studied,including

the

judiciary,

national

government,

countygovernments,

andParliament.TheUnitedNations*Academia/thinktanksCentralBankofKenya*7.07.37.36.87.2Developmentandbilateralorganizations*▪

Ofnote,

ratings

regarding

trust

intheWorld

Bank,theprivatesector,

civil

society,

theUN,

theCentral

Bankof

Kenya,development

and

bilateral

organizations,

and

themedia

weresignificantly

higher

inFY23

than

inthe

FY19

survey.6.67.1Media*6.5FY23FY19InternationalFinanceCorporation(IFC)7.0▪

InFY23,

government

principals

gave

thehighest

ratingsregarding

trustintheWBG,

whereas

respondents

from

theprivate

sector

gave

significantly

lower

ratings

oftrust

(thisstakeholder

group

alsoindicated

thelowest

levels

offamiliarity

with

the

WBG).7.0Regional

organizations6.86.76.8TheInternationalMonetaryFundMultilateralInvestmentGuaranteeAgency(MIGA)6.76.3JudiciaryThe

nationalgovernmentCountygovernmentParliament6.26.15.85.6To

what

extent

do

you

trusteach

ofthe

following

groupstodo

what

isright?Scale:1To

no

degree

atall

–10To

a

verysignificantdegree

(FY23N=~300;

FY19

N~410)*Significantly

different

betweenyears12345678910QMeanRatingofTrust910Overall

AttitudestowardtheWorld

BankGroup“[The]

WBG

should

focus

moreonaccountability

of

programmesthey

fund

inKenya.

[The]

WBG

mayidentify

economic

challenges

anddevelop

appropriate

interventions

to

address

them.

However,ifthese

interventions

arenot

implemented

asplanned,

then

the

desired

outcome

willnot

beachieved”.(Academia

Respondent)QInyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Kenya?

(N=114)Key

Performance

Indicators

have

Improved

Since

FY19InFY23,

respondents

perceived

theWBG

assignificantly8.1more

relevant

todevelopment

inKenya,

having

moreinfluence

onthe

development

agenda,

greatereffectiveness

inachieving

results,

and

beingbetteraligned

with

their

development

priorities

for

thecountrycompared

torespondents

intheFY19

survey.Relevance*7.37.97.3Influencesthedevelopmentagenda*▪

Ofnote,

respondents

from

government

institutions

andcounty

governments

gave

thehighest

ratings,

whereasthose

from

theprivate

sector

gave

significantly

lowerratings

across

all

performance

indicators

(thisstakeholder

group

alsoindicated

thelowest

levels

offamiliarity

with

the

WBG).7.9Effectivenessinachievingresults*^FY23FY197.37.4Alignmentwithdevelopmentpriorities*7.06.9Endsextremepoverty12345678910MeanRatingQThe

WBG

currently

playsarelevant

rolein

development

in

Kenya.Scale:

1Strongly

disagree

–10Strongly

agreeTo

whatextentdoestheWBG

influence

thedevelopment

agenda

in

Kenya?Scale:

1To

no

degree

at

all

–10To

averysignificant

degreeHoweffective

has

theWBG

been

in

achieving

development

results

inKenya?Scale:

1Noteffective

at

all

–10VeryeffectiveTheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

forKenya.Scale:

1Strongly

disagree

–10

Strongly

agreeTheWBG’s

workhelps

end

extremepovertyin

Kenya.Scale:

1Strongly

disagree

–10

Strongly

agree*Significantly

differentbetweenyears^Comparedtoameanscore

of

thetwoquestions

asked

in

FY19:

"Overall,

please

rateyour

impression

of

theWBG’seffectiveness

in

Kenya.Scale:

1Noteffective

at

all–10

Veryeffective;

Towhatextent

doestheWBG’sworkhelp

toachieve

development

results

in

Kenya?Scale:

1To

no

degree

atall–10

Toaverysignificant

degree11GovernmentStakeholders

HaveMore

PositivePerceptions

oftheWBGComparing

the

ratings

of

keyperformance

indicators

betweenstakeholder

groups,

aclear

patternemerged

intheir

perceptions

oftheWBGanditswork.

Government

respondents(government

principals,

governmentinstitutions,

andcounty

governments)tend

tohave

themost

positiveperceptions,

whereas

theprivate

sectorrespondents

were

significantly

lesspositive.

Ofnote,

respondents

frombilateral/multilateral

agencies

gave

thelowest

ratings

for

theWBG’s8.98.68.87.9Trust*Effectiveness*Influence*8.58.47.68.38.68.38.1GovernmentPrincipals6.77.57.4GovernmentInstitution8.28.3CountyGovernment8.68.38.7Biletral/Multilateral7.27.57.2CivilSociety8.08.0PrivateSector8.58.58.7Academia7.87.77.4Relevance*Alignment*effectiveness

inachieving

results.8.68.2MediaQ8.27.7The

WBG

currently

playsarelevant

rolein

development

inKenya.Scale:

1Strongly

disagree–10Strongly

agree8.57.67.57To

whatextentdoyoutrust

theWBG

todowhatisright?Scale:

1To

no

degree

atall–10To

averysignificant

degree6.86.5*Significantly

differentbetweenstakeholdergroupsTo

whatextentdoestheWBG

influence

thedevelopment

agenda

in

Kenya?Scale:

1To

no

degree

atall–10To

averysignificant

degree6.9Howeffective

has

theWBG

been

in

achieving

development

results

inKenya?Scale:

1Noteffective

at

all–10

Veryeffective1234568910MeanRatingTheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

for12Kenya.Scale:

1Strongly

disagree

–10

Strongly

agreeFamiliarityLeads

toMore

Positive

Perceptions8.5Comparing

ratings

of

keyperformance

indicatorsRelevance*7.37.2among

respondents

highlyfamiliar

with

the

WBG(ratings

of

8-10ona10-point

scale)

andthose

withlittlefamiliarity

with

the

WBG

(ratings

of

1-4ona8.310-point

scale),

itisevident

thatthe

more

familiarstakeholders

arewith

the

WBG,

the

more

positiveEffectiveness*7.36.1perceptions

theyhave

of

theWBG

and

itswork.8.28.2Meaningful

engagement

and

outreach

cancontinue

to

increase

positive

perceptions.Influence*Trust*7.46.76.77.47.7Alignment*6.47.312345678910MeanRatingHowfamiliarareyou

withtheworkoftheWBG

inKenya?HighFamiliarity(8-10)SomeFamiliarity(5-7)LowFamiliarity(1-4)QTheWBG

currently

playsarelevant

rolein

development

in

Kenya.Scale:

1Strongly

disagree–10

Strongly

agree*Significantly

different

betweenlevels

offamiliarityTo

whatextentdoyoutrust

theWBG

todowhatisright?

Scale:

1To

no

degree

atall

–10To

averysignificant

degreeTo

whatextentdoestheWBG

influence

thedevelopment

agenda

in

Kenya?Scale:

1To

no

degree

at

all

–10To

averysignificant

degreeHoweffective

has

theWBG

been

in

achieving

development

results

inKenya?Scale:

1Noteffective

at

all

–10VeryeffectiveTheWBG’s

workis

aligned

withwhatIconsider

thedevelopment

priorities

forKenya.Scale:

1Strongly

disagree

–10

Strongly

agree13Kenya

RatedHigher

than

EasternandSouthern

AfricaandIDA/Blend

Countries

onKey

Performance

Indicators

inFY238.3Trust***Relevance***Influence***7.17.08.16.7KenyaFY237.07.96.66.7Eastern&SouthernAfricaFY237.9IDA/BlendFY23Effectiveness***Alignment***6.66.77.46.36.712345678910MeanRating*Significantly

different

betweenKenya

FY23andEastern

&SouthernAfrica

FY23**Significantly

different

between

Kenya

FY23

and

IDA/BlendFY23FY23Eastern

&Southern

African

countries

included

SaoTome&Principe,

SouthAfrica,

Tanzania,and

Zimbabwe.FY23IDA/Blend

countries

included

CaboVerde,

CentralAfrican

Republic,

Republic

ofCongo,

Djibouti,

Fiji,

Gambia,Ghana,

Guinea,

Honduras,

Kenya,Kyrgyz

Republic,

Mali,Nepal,

SaoTome&Principe,

Tanzania,

Uzbekistan,and

ZimbabweQ14Stakeholder

Trends

across

Performance

IndicatorsRespondents

from

government,

including

countyAllRespondentsgovernments,

government

principals,

and

governmentinstitutions,

hadthe

highest

mean

rating

across

the7.4aggregated

responses

tothe

seventeen

COSindicatorquestions.

However,

respondents

from

theprivate

sectorhadsignificantly

lower

ratings

(they

alsohadthe

lowestratings

of

familiarity

with

theWBG).CountyGovernmentGovernmentPrincipalsGovernmentInstitutionCivilSociety8.18.0▪

Collaboration

withthe

WBG:

Respondents

whocollaborate

with

the

WBG

gave

significantly

higherratings

across

theaggregated

indictor

questionscompared

torespondents

who

donot

collaborate

withtheWBG:7.87.3Academia7.1Mean

rating:Collaborate

withWBG

=7.5Do

not

collaborate

withWBG

=7.0Bilateral/MultilateralAgency7.07.0MediaPrivateSector6.712345678910MeanRating

of

Aggregated

Indicator

QuestionsQAll

IndicatorQuestionsasked

on

aScalefrom1to

10.Click

here

for

details

ofthese

IndicatorQuestions.1516World

Bank’s

SupportinDevelopment

Areas“In

myopinion,

theWBG

should

try

to

haveabottom-up

approach

asmuch

aspossible

andafocus

onsocial

inclusion

andthemost

disadvantaged

strata,

while[also]

beingvery

vigilant

oncorruptionand

governanceissues.”(Bilateral/Multilateral

Respondent)QInyouropinion,

what

is

the

mostimportant

thingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Kenya?

(N=114)Development

AreasforWBGFocusAgricultureandfoodsecurityHealth42%42%Jobcreation/employmentPublicsectorgovernance40%35%32%29%28%Agriculture

and

food

security,

health,

jobcreation,

and

public

sector

governance

werethetopareas

inFY23

where

stakeholders

wouldliketheWBG

tofocus

itsresources.Top

priorityforPrivateSector(50%)Significantincreasein

prioritycomparedtoFY19(7%)ClimatechangeEducationTop

priorityinFY19

COS

(45%)Water

securityTop

priorityforCounty

Government(71%)Genderequity22%22%22%21%20%20%19%In

your

opinion,

whatisthemostimportantthing

theWBGcould

do

tohelpincrease

itseffectiveness

in

Kenya?SocialInclusionDebtsustainabilityTransport“Target

interventions

that

address

food

insecurity,

low

incomesand

unemployment,

climatechange

and

resilience,

ruraleconomic

productivity

and

transformation.

Domoreon

analyticsand

advisory

services

and

disseminate

widely,

including

to[the]SocialprotectionEnergyprivatesector.”(Government

Institution

Respondent)“TheWorld

Bank

cansupport

initiatives

that

foster

aconduciveprivate

sector

growth

and

investment

environment.

This

couldinvolve

providing

financial

instruments,technical

assistance,

andpolicy

advice

toenhance

the

business

climate,streamlineregulations,

promote

entrepreneurship,

and

facilitate

access

tofinance

forsmall-and

medium-sized

enterprises

(SMEs).”(Media

Respondent)DigitaldevelopmentMacroeconomicstabilityFinancialsectordevelopment17%17%15%EnvironmentandnaturalresourcemanagementPrivatesectordevelopmentUrbandevelopment15%14%TradeandRegionalIntegration13%Q17Which

areas

shouldtheWBG

prioritize

inits

work

inKenya

tohavethemost

impact

on

developmentresultsinthecountry?

(Chooseno

more

than

5)(Percentage

ofRespondents,

N=310)Effectiveness

ofWBG’sSupportin

Sectoral

AreasFinance

/Institutions/EconomicGrowth7.1Publicsectorgovernance7.07.0PrivatesectordevelopmentTheWBG’s

work

inthe

area

of

climate

change

received

thehighest

ratingsof

effectiveness

inKenya.

Ratings

for

theWBG’s

work

inseveral

sectorssignificantly

declined

thisyear

compared

toFY19,

including

toppriority

areas,suchas

agriculture

andfood

security,

health,

and

jobcreation.6.86.4Financialsectordevelopment*7.2FY23FY196.36.8TradeandRegionalIntegration*Socialprotection*7.27.46.8Education*6.0Jobcreation/employment*7.36.9Human

Development6.8Health*SocialInclusion*Genderequity7.26.0Debtsustainability6.67.1FY23FY195.8Macroeconomicstability6.5EnvironmentalSustainability6.7Transport*Watersecurity*7.27.3Climatechange6.46.37.27.37.2InfrastructureUrbandevelopment*DigitalDevelopmentEnergy*Environment/Naturalresourcemanagement6.8FY23FY197.16.2FY23FY19Agricultureandfoodsecurity^*6.65.9*Significantly

differentbetweenyears7.27.21234567891012345678910MeanRatingofEffectivenessMeanRatingofEffectivenessQHoweffectivedo

youbelieve

theWBG

isin

termsof

theworkit

doesin

thefollowing

areasof

development

in

Kenya?Scale:

1Noteffective

atall–10

Veryeffective

(Ifyou

have

NOexposure

to/experiencein

working

in

anyof

thesectors

listed

below,

please

respond

“Don’t

know”)

^The

mean

of

effectiveness

of

agriculture

development

and

food

security

asked

inFY19was

taken

for

thiscomparison

analysis.1819Work

andEngagementonthe

GroundinKenya“Bemorealiveto

thepolitical

context

through

amoreholistic

risk

assessment

process;

strengthencivic

actor

capacity

andvoice

inits

engagement;

take

ahuman

rights-based

approach;

promote

localpolicy

options

by

investing

inacademia

asopposed

toimporting

Western

models

of

development;

betransparent

inits

global

funding

interests,

for

example,

powergeneration

[Independent

PowerProject]

IPP

agreements

werepoorly

crafted

andhave

madeKenya's

powertoo

costly.”(Civil

Society

Respondent)QInyouropinion,

what

is

the

mostimportantthingtheWorld

BankGroup

coulddo

tohelpincreaseitseffectiveness

in

Kenya?

(N=114)Financial

Resources

arethe

Bank’s

Greatest

ValueProvidingfinancialresourcesto

theAsinFY19,

financial

resourceswere

consideredthe

WBG’s

greatest

value

to

Kenya

by61%public

sectorrespondents

inFY23.Bringingtogether

different

stakeholdergroupsto

support

Kenya’sdevelopment

efforts55%Respondents

inthis

year’ssurveyconsidered

theWBG’s

bringing

together

different

stakeholdergroupsof

much

greater

value,beingidentified

byfivetimes

asmanyrespondents

as

inFY19(10%).Capacity

building/training

was

alsoof

muchgreater

value,increasing

from

31%

inFY19.Capacitybuildingandtraining48%Providingfinancingandadvisoryservicestothe

privatesectorviaIFCandMIGA47%47%In

your

opinion,

whatisthemostimportantthingtheWBG

could

do

tohelpincrease

its

effectivenessin

Kenya?Mobilizingthird-partyfinancialresourcesProvidingadvisoryservicesandanalyticsto

supportdesignorimplementationofpolicies“TheWBG

should

focus

moreon

enhancing

[the]

skills

ofvarious

actors

inthecountry

toensure

timelyimplementation

offunded

projects

without

delay

toensureservicesare

deliveredin

timelymanner.35%Providingand

disseminatingdataandstatistics31%(County

Government

Respondent)Producingresearchonglobaldevelopmentissues30%Advisingonprojectimplementation26%QWhen

thinking

about

theWBG’s

rolein

Kenya,

which

activity

do

you

VALUEthemost?

(Choose

nomore

than2)(Percentage

ofRespondents,

N=299)20Perceptions

ofWBG

Accessibility

Improved,but

Perceptions

of

FlexibilityDeclinedInFY23,

respondents

reported

significantly

more

positiveperceptions

regarding

access

toWBG

staff;

however,perceptions

ofthe

WBG’s

flexibility

whencircumstanceschange

were

significantly

lower

than

inFY19.7.36.9AccesstoWBGstaffandexperts*▪

Government

respondents

gave

thehighest

ratings

forthese

aspects

of

WBG

partnership.

However,

bilateral/multilateral

respondents

gave

thelowest

ratings

for

access7.2ResponsivenesstoneedsBeingalong-termpartnertostaff

(mean

rating

=5.8).

Media

respondents

gave

thelowest

ratings

for

flexibility

when

circumstances

changeandthe

WBG

being

along-term

partner

(mean

ratings

=3.9and

5.5,respectively).

Finally,

theprivate

sectorrespondents

gave

thelowest

ratings

for

responsiveness

toneeds

(mean

rating

=6.4).7.1FY23FY197.27.4In

your

opinion,

whatisthemostimportantthing

theWBGcould

do

tohelpincrease

itseffectiveness

in

Kenya?“Increase

the

monitoring

rateofactivities

inKenya.

This

willhelp

the

government

and

theWBG

inachieving

the

settargets,impacting

positively

on

thelivesofpeople.

Transparency

andaccountability

should

bekey

inensuringthe

funds

are

used

as5.8Flexibilitywhencircumstanceschange*^6.6intended.”(Government

Institution

Respondent)12345678910MeanRatingTo

what

extent

isthe

WBG

aneffective

development

partnerin

Kenya,

in

terms

ofeach

of

thefollowing?Scale:1To

no

degree

atall

–10To

a

verysignificantdegree^Comparedto

themeanofinstitutional

flexibilityand

flexibility

tochanges

incountry

context

asked

in

FY19.

*Significantly

different

between

year