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Slide3-1AdvertisingResearch

JoelJ.DavisChapter3:SecondaryResearch

Slide3-2SecondaryResearchDefinedInformationthathasbeencollectedandanalyzedbyothersforapurposeotherthanspecificallyrespondingtoacurrentinformationalneedContrastswithprimaryresearchthatiscollectedbyinformationusertosatisfyaspecificinformationalneed

Slide3-3SecondaryVersusPrimaryResearchSecondaryresearchdistinguishedfromprimaryresearchintermsof:Individualresponsibleforplanning/conductingresearchCircumstancesunderwhichresearchconducted

Slide3-4PrimaryandSecondarySourcesReferstotheinvolvementofinformation’ssourceintheconductoftheresearchPrimarysourceoriginatedinformationSecondarysourceprovidesinformationafterobtainingitfromprimarysource

Slide3-5AdvantagesofPrimarySourcesCompletenessAccuracyQuality

Slide3-6AdvantagesofPrimarySourcesCompletenessPresentsfullsetoffindingsTypicallyinunabridgedformAccuracyQuality

Slide3-7AdvantagesofPrimarySourcesCompletenessPresentsfullsetoffindingsTypicallyinunabridgedformAccuracyLowerchancetomisinterpretdataortopresentfindingsinbiasedwayTypicallymorecompleteQuality

Slide3-8AdvantagesofPrimarySourcesCompletenessPresentsfullsetoffindingsTypicallyinunabridgedformAccuracyLowerchancetomisinterpretdataortopresentfindingsinbiasedwayTypicallymorecompleteQualityBetterdescriptionsofmethodology

Slide3-9UsesofSecondaryResearchDirectlyansweranadvertiser’sinformationalneedsProvideimportantinsightspriortoprimaryresearchContributetoquestionnairedevelopment

Slide3-10DirectlyAnswerInformationalNeedsCanproviderequiredinformationinitsoriginalformInformationanddatacanbemanipulatedorre-analyzed

Slide3-11InsightsPriortoPrimaryResearchCanhelpclarify,redefineorrefocusplannedprimaryresearchby:AnsweringquestionsoriginallyaddressedbyprimaryresearchProvidinginsightsthatleadtounforeseennewareastoexploreProvidinginsightsthatdiscouragetheexplorationofcertaintopicsCausingachangeinresearchhypotheses

Slide3-12QuestionnaireDevelopmentCanalertresearchertopotentialproblemsCanidentifynewareastoexploreCanprovideexamplesofwaystoprobeandexploreareasCanhelptorefinequestionwordingorquestionnairedesign

Slide3-13AdvantagesofSecondaryresearchSavestimeSavesmoney

Slide3-14LimitationsofSecondaryResearchLackofavailabilityRelevanceSufficiency

Slide3-15LimitationsofSecondaryResearchLackofavailabilityDuetouniquenessorspecificityofinformationneedDuetoproprietarynatureofdesiredinformationRelevanceSufficiency

Slide3-16LimitationsofSecondaryResearchLackofavailabilityDuetouniquenessorspecificityofinformationneedDuetoproprietarynatureofdesiredinformationRelevanceMaybelackoffitintermsofprovidedanddesiredunitsofmeasurementandunitsofanalysisTimeliness:nocurrentdatamayexistSufficiency

Slide3-17LimitationsofSecondaryResearchLackofavailabilityDuetouniquenessorspecificityofinformationneedDuetoproprietarynatureofdesiredinformationRelevanceMaybelackoffitintermsofprovidedanddesiredunitsofmeasurementandunitsofanalysisTimeliness:nocurrentdatamayexistSufficiencyRelevantdatamysimplynotexist

Slide3-18EvaluatingSecondaryInformation“Goodness”AuthorandsourceAccuracyCurrencyObjectivity

Slide3-19LocatingSecondaryInformationOfflineprintNon-indexedonlinesourcesIndexedonlinesources

Slide3-20Non-indexedOnlineSourcesSlideshareScribd

Slide3-21SearchEngineSearchStrategies:ScenarioImaginethatyouragencyhasbeenaskedtocompetefortheYoplaityogurtaccountandthattheagencyhasnoexperienceinthisproductcategory.Secondaryresearchcanhelptheagencyquicklylearnaboutcategorytrends,Yoplaitandcompetitivebrandactivities,approachestoadvertisingandpromotionaswellasotherareasofactivitythatwillultimatelyinfluenceadvertisingstrategyandcreativedevelopment.Youhavebeenassignedthetaskofpreparingabriefingregardingtrendsanddevelopmentsintheyogurtcategory.

Slide3-22SearchEngineSearchStrategies:Steps1.Stateinformationneed2.Eliminateunnecessarywords3.Expandinitialsearchphrases4.Conductsearchonseveralsearchengines5.Systematicallyreadfindingsandreflectonresults6.Reviseoriginalsearchphrases7.Searchdeeper,followkeylinksandreferences

Slide3-23SearchEngineSearchStrategies:Steps1.StateinformationneedExpressinformationneedasoneormorequestions“Whatarethecurrenttrendsintheyogurtcategory?”

Slide3-24SearchEngineSearchStrategies:Steps2.Eliminateunnecessarywords“Whatarethecurrenttrendsintheyogurtcategory?”trendsyogurt

Slide3-25SearchEngineSearchStrategies:Steps3.Expandinitialsearchphrasesbyusingsynonymsandaddingan“s”trendyogurttrendsyogurtdevelopmentyogurtdevelopmentsyogurtadvanceyogurtadvancesyogurt

Slide3-26SearchEngineSearchStrategies:Steps3.Relevanceandqualityofresultscanbeincreasedbyaddinga“+”betweenmultiplewordstrend+yogurttrends+yogurtdevelopment+yogurtdevelopments+yogurtadvance+yogurtadvances+yogurt

Slide3-27SearchEngineSearchStrategies:Steps4.ConductsearchonseveralsearchenginesGoogleYahoo!Bing

Slide3-28SearchEngineSearchStrategies:Steps5.SystematicallyreadfindingsandreflectonresultsWhichsearchengine(s)producedthebestresults?Whichsearchphrasesproducedthebestresults?Didsomesearchphrasesworkbetteronsomesearchenginesversusothers?Weresomesearchphrasesoverlybroad,producingtoomanyirrelevantresults?Weresomesearchphrasestoonarrow,producingtoofewrelevantsearchresults?Aretheresomesourcesthatrequireadeepersearchoftheentiresite?Doanyrelevantsourcesusewordsorphrasesthatshouldbeusedinadditionalsearches?

Slide3-29SearchEngineSearchStrategies:Steps6.ReviseoriginalsearchphrasesUsequotationmarks“yogurtadvertising”Narrowbyeliminatingwords“yogurttrends”-advertisingNarrowbyfocusingonspecifictypesofdocumentsyogurttrends:filetype:pdfLetsearchenginefindsynonymsyogurt~trends

Slide3-30SearchEngineSearchStrategies:Steps6.ReviseoriginalsearchphrasesExpandbyincreasingnumberofacceptabletermsyogurtORyoghurtFocusonandsearchoneindividualsite“yogurttrends”site:FocusonwebsitesthatuseakeyterminapageURLorpagetitleinurl:yogurtintitle:yogurt

Slide3-31SearchEngineSearchStrategies:Steps7.Searchdeeper,followkeylinksandreferencesUsesite’sinternalsearchengineFollowlinkstoexternalsourcesFindsitesthatlinktoarelevantandimportantsites

Slide3-32BeyondGeneralSearchEnginesGoogleBlogSearchGoogleScholarGoogleBookSearch

Slide3-33EmailNewslettersAdvertisingAgeCreativityNewsletterMadison+VineClickzMediapost

Slide3-34NarrowlyFocusedNewsletterseMarketerHBSWorkingKnowledgeIABSmartbriefIconowatchMarketingChartsMcKinseyQuarterly

Slide3-35Online,DigitalandEmergingMediaDoubleclickcomScoreCoremetricsDynamicLogicEnquiroInteractiveAdvertisingBureau(IAB)AtlasInstituteNielsen-Online

Slide3-36Allrightsreserved.Nopartofthispublicationmaybereproduced,storedinaretrievalsystem,ortransmittedinanyformorbyanymeans,electronic,mechanical,photocopying,recording,orotherwisewithoutthepriorwrittenpermissionofthepublisher.PrintedintheUnitedStatesofAmerica.

Slide4-37AdvertisingResearch

JoelJ.DavisChapter4:Sampling

Slide4-38Sampling:ExamplesListentoafewtracksfromanewbandinordertodecideifyouwanttohearmoreReadseveralmoviereviews(fromamongallreviews)inordertodecideifyouwanttoseeit

Slide4-39Sampling:DefinedToselectandexaminemembersofalargerpopulationinorderto:Learnsomethingnew,andDrawconclusionsaboutthelargerpopulationfromwhichthesampleditemsaremembers

Slide4-40RandomSamplingMostassociatedwithquantitativeresearchDefinedas:whereeachmemberofthepopulationofinteresthasanequalprobabilityofbeingselected

Slide4-41SampleandCensusSampleexaminesasubsetofthepopulationCensusexamineseverymemberofthepopulation

Slide4-42SampleVs.CensusSamplevs.censusisusedmostofteninprimaryresearchdueto:TimeandcostinvolvedinacensusFeasibilityLogistics

Slide4-43CensusVs.SampleCensusispreferablewhen:PopulationofinterestissmallandidentifiableSamplingmighteliminateimportantcasesCredibilityrequiresconsiderationofallmembersofpopulation

Slide4-44DefineTargetPopulationNeedtoexplicitlyspecifycharacteristicsofgrouptobesampledUnambiguouslydescribedesiredcharacteristicsDifferentiatecharacteristicsofthoseofinterestfromthosenotofinterest

Slide4-45TargetDefinition:InanimatePopulations“ToobtainrandomsampleofretailpricesoftheleadingbrandsofpainrelieversinstoresacrosstheUnitedStates”Doesthisrefertoregularsellingpriceofasaleprice?

Slide4-46TargetDefinition:InanimatePopulations“ToobtainrandomsampleofretailpricesoftheleadingbrandsofpainrelieversinstoresacrosstheUnitedStates”Onwhatbasiswillleadingbrandsbeidentifiedandselected?

Slide4-47TargetDefinition:InanimatePopulations“ToobtainrandomsampleofretailpricesoftheleadingbrandsofpainrelieversinstoresacrosstheUnitedStates”Whattypesofstoreswillbesampled?Wherewilltheybelocated?

Slide4-48TargetDefinition:InanimatePopulations“ToobtainrandomsampleofretailpricesoftheleadingbrandsofpainrelieversinstoresacrosstheUnitedStates”Anyproductdesignedtorelieveanytypeofpain?

Slide4-49TargetDefinition:InanimatePopulationsPriceUsualsellingpricePainrelieversAnyaspirin,acetaminophen-oribuprofen-basedproductspecificallysoldtorelieveheadacheormusclepainLeadingbrandsFivetopsellingbrandsofpainrelieversbasedon2010unitsalesStoresGroceryanddrugCitiesFourcitiesfromamongtop10,fourfromthoseranked11-20andfourfromthoseranked21-30,basedon2010censusSizesandprices100and250regulartabletand30tabletgelcap

Slide4-50TargetDefinition:HumanPopulationImaginethatwithinthepastfourmonthsMarvelComicshasaddedfiveadditionalpagesofadvertisingtoitsseriesofX-Mencomics.ThesepageshavebeenaddedonatestbasisandwereonlyincludedincomicssenttoretailoutletsandsubscribinghomesthatarewithintheChicagocitylimits.Marvelnowwantstoexplorereactionstotheadvertising.

Slide4-51TargetDefinition:HumanPopulationSampleA:PurchasersofMarvelX-MencomicbooksSampleB:SubscriberstoMarvelX-Mencomics

Slide4-52TargetDefinition:HumanPopulationSampleA:PurchasersofMarvelX-MencomicbooksSampleB:SubscriberstoMarvelX-MencomicsDefinitionsAandBaretoobroad.A"purchaser"ofacomicbookisnotnecessarilythereaderofthecomic.Asubscriberisnotnecessarilythereader(forexample,iftheparentsubscribestothecomiconbehalfofthechild.)Nomentionofgeographicrestrictions.

Slide4-53TargetDefinition:HumanPopulationSampleC:ReadersofMarvelX-MencomicbooksSampleD:IndividualswhohavereadanyMarvelX-mencomicwithinthelast30days

Slide4-54TargetDefinition:HumanPopulationSampleC:ReadersofMarvelX-MencomicbooksSampleD:IndividualswhohavereadanyMarvelX-mencomicwithinthelast30daysDefinitionsCandDarevagueandambiguous.

“Reader”includesthosewhohavereadthemostrecentissuesandthosewhoreadanissuefouryearsagobutnotsince.“AnyX-Mencomicswithinthepast30days"doesnotnecessarilymeanthatthecomicreadisoneofthemorerecentissues."AnyX-Mencomic"canrefertoarecentissueoranissuethatistenormoreyearsold.Nomentionismadeofgeographicrestrictions.

Slide4-55TargetDefinition:HumanPopulationSampleE:Menandwomenbetweentheagesof10and17whohavereadatleastthreenewissuesofmarvelX-Mencomicswithinthepastfourmonths

Slide4-56TargetDefinition:HumanPopulationSampleE:Menandwomenbetweentheagesof10and17whohavereadatleastthreenewissuesofmarvelX-MencomicswithinthepastfourmonthsDefinitionEisbetterbut...UpperboundagerestrictiontoolimitingandcanledtobiasNomentionismadeofgeographicrestrictions.

Slide4-57TargetDefinition:HumanPopulation

MenandwomenovertheageofsevenwhohavereadatleastthreenewissuesofMarvelX-Mencomicswithinthepastfourmonths.Theseindividualswilleither(a)obtaintheircomicsbysubscriptionandresidewithintheChicagocitylimitsor(b)benon-subscribersbutpurchasetheminimumofthreenewissuesofX-MencomicsallfromretailoutletsfoundwithintheChicagocitylimits.

Slide4-58SelectSamplingMethodProbabilityornonprobabilitysampledeterminedby:TypeofgeneralizationrequiredNeedtominimizesamplingerrorStudytimingCost

Slide4-59ProbabilityVs.NonprobabilitySamplesProbabilitysamplesletaresearcher:EstimatesamplingerrorCalculatereliabilityStatisticallydeterminesamplesizeGeneralizefindingstosampleuniverse

Slide4-60ProbabilityVs.NonprobabilitySamplesProbabilitysamplesletaresearcher:EstimatesamplingerrorCalculatereliabilityStatisticallydeterminesamplesizeGeneralizefindingstosampleuniverseNonprobabilitysamplesarequickandinexpensiveProvideverylimitedgeneralizability

Slide4-61SampleFrameProvidesdetailonwheremembersoftargetpopulationwillcomefromTwoapproachesConstructorobtainlistSpecifyaprocedure,suchasrandomdigitdialing

Slide4-62EvaluatingaSampleFrameAdequacyofsampleframeevaluatedintermsofhowwelltheframerepresentstargetpopulationPerfectframeisidenticaltotargetOver-registeredframeistoobroadUnder-registeredframeistoonarrow

Slide4-63TypesofProbabilitySamplingSimplerandomSystematicrandomStratifiedrandom

Slide4-64SimpleRandomSamplingTwentystudents:halfparticipatehalfdonot

Slide4-65SimpleRandomSamplingRandomselection:flipacoinRandomsampleofsixstudentsresemblingtotalclassHalfparticipateandhalfdonot

Slide4-66SystematicRandomSamplingDefinefinalsamplesize-inthiscase5Definetotalsample(20)bydesiredsamplesize(5)-resultis4

Slide4-67SystematicRandomSamplingDefinefinalsamplesize-inthiscase5Definetotalsample(20)bydesiredsamplesize(5)-resultis4Startwithstudent1andselectevery4thstudent

Slide4-68StratifiedSamplesUsedinsituationsinwhichitisbelievedthereislargevariationduetoobservablerespondentcharacteristicsFoursteps:DetermineclassificationcriteriathatdefinestrataEachelement/individualisassignedtoonlyonestrateDeterminetotalsamplesizeSelectindependentrandomsamplesfromeachstrata

Slide4-69StratifiedSample:ProportionateAssignindividualstostrataThosewhousebooks(20%)Thosewhousecomputers(80%)

Slide4-70StratifiedSample:ProportionateSelectfinalsamplesize(8individuals)Selectsampleinproportiontooriginalstratasize

Slide4-71StratifiedSample:DisproportionateDeterminenumberofstrata:twoThosewhousebooksThosewhousecomputers

Slide4-72StratifiedSample:DisproportionateDeterminefinalsamplesize:(8individuals)Evenlysplitfinalsampleacrosstwostrata,selectingfourindividualsfromeach

Slide4-73ConfidenceIntervalandLevelConfidenceintervalisanestimate(plusorminus)ofthevalueofthepopulationestimateConfidencelevelisthemathematicaldegreeofconfidencethatthepopulationestimatelieswithintheconfidenceinterval

Slide4-74ConfidenceIntervalandLevelTwoapproachestousingconfidenceintervalandleveltodeterminesamplesizeManualcalculationusingstatisticalformulaeOnlinesamplesizecalculatorsuchasprovidedbyCreativeResearchSystems

Slide4-75SampleSizeandNumberofContactsNotallpeopleselected/contactedwillparticipateNumberofcontactsmustthereforebehigherthandesiredfinalsamplesizeCalculatedbytheformula:Requirednumberofcontacts=DSS÷(ATP*CS)DSSisdesiredfinalsamplesizeATPpercentagewhowillagreetoparticipateCSpercentagewhowillprovideuseable,completedata

Slide4-76SampleBiasImportanttoeliminateOnlywithoutbiascanresearcherconfidentlygeneralizefindingsOccurswhenrespondentsareselectedinawaythatviolatestruerandomselectionUseoftelephonebooks,forexample,doesnotallowforcontactofthosewithunlistednumber

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