数字时代的商务英语写作智慧树知到期末考试答案2024年

数字时代的商务英语写作智慧树知到期末考试答案2024年数字时代的商务英语写作Because

postscripts

make

letters

appear

poorly

organized

and

unprofessional,

you

should

avoid

adding

them

to

sales

letters.

(

)

A:FalseB:True答案:FalseAn

effective

technique

when

writing

a

persuasive

claim

letter

is

to

suggest

that

the

reader

intentionally

created

the

problem.

(

)

A:FalseB:True答案:FalseYou

want

to

propose

a

workplace

change

to

your

employer.

Which

of

these

is

the

best

advice

for

you?

(

)

A:Focus

on

how

much

money

the

proposed

change

will

save

the

company.B:Because

your

supervisor

should

already

be

aware

of

the

pros

of

changing

the

procedure,

avoid

providing

any

evidence.C:Stress

your

own

needs

and

how

you

will

benefit

from

the

change

because

this

is

your

proposal.D:Avoid

words

like

suggest

and

recommend

because

these

words

make

you

look

weak.答案:changeYou

are

more

likely

to

find

errors

when

proofreading

on

screen

than

on

a

printed

copy.

(

)

A:TrueB:False答案:FalseRoy

needs

to

get

feedback

from

sales

representatives

located

across

the

US

and

Europe.

Because

he

needs

to

have

the

most

interactivity

and

feedback

possible,

the

best

channel

of

communication

for

Roy

is

videoconferencing

or

audioconferencing.

(

)

A:FalseB:True答案:TrueJane’s

letter

will

respond

to

a

customer

inquiry.

Her

letter

should

not

only

answer

the

questions

but

also

promote

her

business

and

its

products

and

services.

(

)

A:FalseB:True答案:TrueGood

writers

should

avoid

repetition

of

words

or

key

ideas

because

it

shows

lack

of

creativity.

(

)

A:FalseB:True答案:FalseTo

end

a

letter

denying

her

customer's

claim,

Candy

should

include

a

sentence

looking

forward

to

future

business.

(

)

A:TrueB:False答案:TrueYour

primary

purpose

in

preparing

a

persuasive

résumé

is

to

obtain

an

interview.

(

)

A:TrueB:False答案:TrueChoose

the

best

closing

sentence

for

a

cover

letter.

(

)

A:To

add

to

your

team

an

experienced

systems

analyst

with

proven

analytical

and

troubleshooting

skills,

call

me

at

(555)

555-4321

to

arrange

an

interview.B:Please

feel

free

to

call

me

at

your

earliest

convenience.C:You

should

schedule

my

interview

on

Tuesday,

September

7,

at

10

a.m.D:I

hope

you

contact

me

soon

to

set

up

an

interview

for

the

systems

analyst

position.答案:itHow

should

the

following

be

classified?

Janet

called

ReliaCare

she

also

requested

a

new

bid

for

health

insurance

premiums.

(

)

A:Fused

or

run-on

sentenceB:Comma

spliceC:Complete

sentenceD:Fragment答案:AI参考:正确选项是C:Complete

sentence。\n\n句子中包含了完整的单词、短语和语法结构，表达了一个完整的意思，因此应该被归类为一个完整的句子。选项A和B都是语法错误，选项D则表示句子不完整。因此，选项C是唯一正确的答案。句子中使用了逗号来连接两个独立的句子，但这并不影响句子的完整性，因为两个句子之间没有连词或介词短语等连接成分。因此，这个句子应该被视为一个完整的句子。'Which

of

the

following

message

openings

is

the

most

direct

opening

for

an

e-mail

message

announcing

a

new

telecommuting

plan?

(

)

A:A

number

of

employees

have

asked

about

telecommuting

options.B:Many

businesses

have

been

implementing

telecommuting

programs,

and

we

have

studied

their

programs

extensively.C:Our

new

telecommuting

program

will

begin

on

August

1.D:Rising

gas

prices

have

led

many

companies

to

allow

telecommuting,

and

we

think

this

might

be

a

good

idea

for

our

company.答案:AI参考:正确选项是C:Our

new

telecommuting

program

will

begin

on

August

1.。\n\n这个选项直接说明了新远程办公计划的开始时间，是最直接的消息开头，符合邮件通知新远程办公计划的语境。其他选项A、B、D虽然也涉及到远程办公的话题，但并没有直接说明具体的新计划或开始时间，因此不是最直接的消息开头。'Which

of

the

following

kinds

of

business

messages

typically

use

the

indirect

strategy?

(

)

A:Informational

reportsB:Sensitive

messagesC:Routine

requestsD:Nonsensitive

memos答案:AI参考:正确选项是D:Nonsensitivememos。\n\n在给出的四个选项中，只有D选项“无敏感信息的备忘录”属于间接策略的类型，因为它通常不直接表达主要意图，而是通过提供其他相关信息来暗示或间接表达意图。其他选项中，A选项“信息报告”通常需要直接表达主要信息，B选项“敏感信息”通常需要直接处理和回答，C选项“日常请求”可能也需要直接处理和回复。因此，D选项是最符合题意的选择。'Joyce

is

writing

an

article

for

the

company's

intranet

to

encourage

managers

to

use

plain

English.

Which

of

these

sentences

uses

an

appropriate

business

style

to

express

Joyce's

point?

(

)

A:If

you

obliterate

the

obfuscation

in

your

e-mail

messages,

your

department

members

will

respond

more

appropriately.B:Employees

will

respond

better

if

you

write

e-mail

messages

with

familiar

language

and

a

friendly,

conversational

style.C:Per

company

directives,

please

cease

and

desist

from

sending

incomprehensible

e-mail

messages

to

department

members.D:Before

sending

an

e-mail

message

to

your

department,

run

it

up

the

flagpole

to

see

if

anyone

salutes.答案:AI参考:正确选项是C:Percompanydirectives,pleaseceaseanddesistfromsendingincomprehensiblee-mailmessagestodepartmentmembers。\n\n原文中提到Joyce正在为公司内部网撰写一篇文章，鼓励经理们使用简单英语。根据上下文，选项C使用了一个正式、商务风格的表达方式，传达了Joyce的观点，即按照公司的指示，请停止向部门成员发送难以理解的电子邮件。其他选项的语气和表达方式与原文不符。因此，选项C是正确的商业风格表达方式。'What

is

a

comma

splice?

(

)

A:Two

dependent

clausesB:Two

independent

clauses

joined

by

a

comma

without

a

conjunctionC:A

broken-off

part

of

a

complex

sentenceD:Two

independent

clauses

run

together

without

punctuation

or

a

conjunction答案:AI参考:正确答案是D:Twoindependentclausesruntogetherwithoutpunctuationoraconjunction。\n\n在句子中，逗号的作用主要是用来分隔并列句中的两个并列分句或一个长句的若干并列成分。在题中，因为连词被省略，导致两个独立成分之间只用了逗号来连接，这实际上是一个非法的结构，也被称为逗号粘接(commasplice)。因此，选项D是正确的。选项A和C都不是对逗号splice的准确描述，选项B描述不够全面。'Which

of

the

following

expressions

is

most

modern?

(

)

A:Under

separate

coverB:Please

do

not

hesitate

toC:Every

effort

will

be

madeD:Enclosed

is答案:AI参考:正确选项是C:Every

effort

will

be

made。\n\n这个选项是一个比较现代的表达方式，表示“将尽一切努力”，符合现代英语的表达习惯。其他选项中，A选项“Underseparatecover”通常用于信件中表示信件将单独封装，B选项“Pleasedonothesitateto”通常用于请求或建议，D选项“Enclosedis”通常用于指代某个物体被包含在某个物体中。这些表达方式都比较传统，不太符合现代英语的表达习惯。'Which

of

the

following

is

the

most

effective

closing

for

a

sales

message?

(

)

答案:AI参考:选项B：谢谢您的问题，我会尽快回复您\n\n选项B是一个有效的销售信息结尾，它表达了对客户的尊重和感谢，同时也表明了销售人员的积极态度和承诺尽快回复客户。这种结尾方式可以增强与客户的关系，提高客户的满意度和忠诚度。相比之下，其他选项如“谢谢您”、“请耐心等待”等，虽然也表达了礼貌和尊重，但缺乏对客户问题的重视和尽快回复的承诺，因此效果可能不如选项B。'Which

of

the

following

contains

no

sentence

faults?

(

)

答案:AI参考:可能原文缺少题目要求的信息，我无法完整地给出正确选项。通常需要题目中包含正确的选项，才能帮助你进行解答。'Use

an

emotional

appeal

when

the

(

)

A:reader

is

comparing

similar

products

from

other

companies.B:readers

have

a

college

education.C:product

is

inexpensive,

short-lived,

or

nonessential.D:product

is

expensive;

long-lasting;

or

important

to

health,

security,

and

financial

success.答案:AI参考:正确答案是C:产品是廉价的、短暂的、或非必要的。\n在给出的选项中，A选项中“读者正在比较其他公司的类似产品”时使用情感诉求是合适的，但这个选项不完整，因为它没有提到产品价格或其他特征。B选项“读者有大学学历”与情感诉求无关。D选项“产品价格昂贵、持久耐用或对健康、安全和财务成功很重要”与情感诉求无关。因此，只有C选项“产品是廉价的、短暂的、或非必要的”与情感诉求有关，因为这些特点可能会引起一些消费者的情绪反应。所以正确答案是C。'The

most

common

type

of

report

in

the

workplace

is

the

formal

report.

(

)

A:TrueB:False答案:AI参考:答案：A\n推理过程：\n原文中明确提到“themostcommontypeofreportintheworkplaceistheformalreport”，即工作场所最常见的报告类型是正式报告。因此，选项A“True”是正确答案。选项B“False”与原文不符，因此不正确。'When

bad

news

involves

only

one

person

or

a

small

group,

you

should

usually

(

)

A:deliver

the

message

in

person.B:give

the

information

to

a

supervisor

who

can

deliver

it

formally.C:address

the

issue

in

a

department

meeting.D:send

an

anonymous

letter.答案:AI参考:正确选项是A:deliverthemessageinperson。\n\n根据问题描述，当坏消息只涉及一个人或一小群人时，通常应该亲自传达消息。选项A表示亲自传达消息，符合问题的要求。选项B、C、D都与问题描述不符，因此不是正确答案。'Which

of

the

following

bad-news

letters

is

best

suited

to

a

direct

strategy?

(

)

A:A

layoff

notice

for

a

long-time

employeeB:An

announcement

of

changes

in

business

servicesC:A

denial

of

benefits

on

an

insurance

claim

to

an

angry

customerD:A

notice

of

an

unexpected

plant

closure

to

the

city

council

and

mayor答案:AI参考:选项D:A

notice

of

an

unexpected

plant

closure

to

the

city

council

and

mayor，即向市议会和市长发出的意外工厂关闭通知，最适合直接策略。\n\n理由是，直接策略通常适用于需要立即采取行动或需要尽快传达重要信息的情况。在这种情况下，工厂关闭的消息需要尽快通知相关人员，包括市长、市议会成员和其他相关利益相关者，以避免对当地经济和就业产生更大的影响。因此，直接发送通知是一种有效的方式。其他选项A、B、C可能更适合间接或迂回的沟通方式，如通过第三方传达或采用其他沟通策略。'Although

you

may

worry

about

using

the

indirect

strategy

to

communicate

bad

news,

one

benefit

it

has

is

(

)

A:disguising

the

bad

news.B:placing

the

bad

news

before

the

explanation.C:creating

hard

feelings

and

pain.D:ensuring

that

your

reasoning

will

be

read

while

the

receiver

is

still

receptive.答案:AI参考:正确选项是D:ensuring

that

your

reasoning

will

be

read

while

the

receiver

is

still

receptive.\n\n原文中提到使用间接策略的好处之一是确保接收者在接收信息时仍然有接受的能力，即确保你的推理在他们仍然容易接受的时候被阅读。其他选项A、B、C都没有在原文中提到或与原文意思不符。'Which

of

the

following

statements

about

documenting

data

is

not

accurate?

(

)

A:Documenting

data

is

not

necessary

if

you

put

the

information

in

your

own

words.B:Documenting

data

protects

you

from

charges

of

plagiarism.C:Documenting

data

helps

the

reader

pursue

the

topic

further.D:Documenting

data

can

strengthen

your

argument.答案:AI参考:正确选项是A：如果用自己的话记录数据，则不需要记录数据。\n\n其他选项均与记录数据有关，B选项提到记录数据可以避免抄袭的指控，C选项提到记录数据有助于读者进一步探讨主题，D选项提到记录数据可以加强论点。而A选项则表示记录数据不是必要的，这是不准确的。即使用自己的话记录数据，仍然需要确保数据的准确性和可信度。'Begin

the

job

search

by

studying

the

job

market

and

（

）

A:developing

a

short-range

career

plan

to

present

at

interviews.B:identifying

your

interests,

goals,

and

qualifications.C:searching

Web

sites

for

job

openings.D:specifying

your

target

job,

ideal

supervisor,

and

perfect

working

conditions.答案:AI参考:正确选项是C:searchingWebsitesforjobopenings。\n\n在开始找工作之前，应该先研究就业市场，并寻找工作空缺。选项A和B涉及的是个人兴趣、目标和资格等方面的自我评估，选项D则是针对目标职位、理想主管和理想工作环境的具体规划，这些都是求职过程中的一部分，但不是首要步骤。而选项C中的搜索网站寻找工作空缺，是实际寻找工作的第一步，因此是正确答案。'Which

of

the

following

statements

describing

e