《酒店专业英语（一）》课件-职业梦想 We have a dream

EnteringtheHotelWorld

进入酒店业

WeHaveaDream

我们拥有一个梦

LearningObjectivesLearnthehotelmanagementandthequalityrequirementsforthestaff

soastocultivateprofessionalself-identity;

了解酒店管理及对员工的素质要求,以培养职业认同感;Mastertheusefulwordsandexpressionsinthesituation.

掌握该情境下的常用词汇及表达SituationalDialogueWeHaveaDream我们有一个梦Scene:TwocollegestudentsmajoredinTourismManagementaregoingtohavetheirinternshipinahotel.Nowtheyaretalkingabouttheircareerandambition.

两位酒店管理专业的大学生将在酒店实习。他们正在谈论职业和梦想。A:It’sluckythatwearegoingtoworkatWitzHoteltogetherfromtomorrowon.Wearetocreateahomeawayfromhomeforallthetravelingguestswithourownhands.B:Youbet.That’stheaimofthehotelbusinessandthemissionofthehotelstaff.A:Besides,ahoteliscalledamini-UnitedNations.Wecanmeetandservepeoplefromallwalksoflife.B:Andfromallovertheworld.Thatmakesusfeelproud,doesn'tit?A:Rightyouare.ButIamworryinghowtosatisfyeveryguest.B:Noworry,boy.Justrememberwhatourteacherssaid--beneatandsmartinappearance,courteoustoeveryone,andcooperativewithco-workers.A:Themostimportantqualityisareallikingforpeopleandawarmdesiretohelpthem.SituationalDialogueB:Totellyouthetruth,IhopesomedayIwillbecomeamanager,eventhegeneralmanager.A:SodoI.Butcanyoutellmewhatmanagementis?B:Managementmeanstogetthingsdonebytherightpeople.Hotelmanagementishotelservicemanagement.Goldenmanagementhatchesgoldenservice.A:Ok.Ontheotherhand,thesuccessofmanagementdependsontheserviceofallemployees.Serviceistheessenceofourcareer.B:Romewasnotbuiltinaday.Solet'sworkstillharder.A:Andrealizeourdream.WordBankfromtomorrowon从明天起internshipn.实习岗位,实习期careern.职业,事业ambitionn.夙愿,雄心,抱负missionn.使命，任务allwalksoflife各行各业,各界,各阶层人民satisfyv.使（某人）满意courteousa.有礼貌的cooperativea.相互配合的hatchv.孵(蛋)ontheotherhand另一方面managementn.管理essencen.精髓UsefulExpressions1.Wearetocreateahomeawayfromhomeforallthetravelingguestswithourownhands.我们用自己的双手为所有游客创造一个家外之家2.Youbet.That’stheaimofthehotelbusinessandthemissionofthehotelstaff.当然。那是酒店业和酒店员工的使命Youbet：certainly；noproblem当然,真的,的确3.Wecanmeetandservepeoplefromallwalksoflife.我们迎来各界人士并为其服务。4.Noworry,boy.Justrememberwhatourteacherssaid--beneatandsmartinappearance,courteoustoeveryone,andcooperativewithco-workers.不要担心,记住我们老师说的--外表干净利落,礼貌待人,与同事协作工作吧。UsefulExpressions5.Themostimportantqualityisareallikingforpeopleandawarmdesiretohelpthem.最重要的品质是对人的真正爱心和热心助人。6.IhopesomedayIwillbecomeamanager,eventhegeneralmanager.希望某一天我能成为经理,甚至总经理。

--SodoI.我也是。句型结构:so+助动词/情态动词+主语表示“……也是”的意思。例如:e.g.Hecanfinishthetaskontime.SocanI.

他能按时完成任务，我也可以。UsefulExpressions7.Managementmeanstogetthingsdonebytherightpeople.Hotelmanagementishotelservicemanagement.Goldenmanagementhatchesgoldenservice.管理意味着由正确的人来做事。酒店管理就是酒店服务管理。黄金管理孵化黄金服务。8.Ontheotherhand,thesuccessofmanagementdependsontheserviceofallemploye