邮轮公司员工手册模板

海乘培训——美国皇家加勒比邮轮企业职员手册

海员培训欢迎加入欢迎加入皇家加勒比和名人邮轮。我们认识到不一样国家背景人在企业中给我们带来价值。我们很自豪为职员提供了一个多元化工作环境而且尊重和激励职员挖掘本身潜力价值。“作为一家全球性企业和行业先驱，我们认识到不一样文化背景职员为我们企业发明价值。为此，我们承诺并激励多元化工作环境。”相关本手册这本手册是在你加入皇家加勒比和名人邮轮企业之前准备手册。这本手册意在向你提供企业内部部分关键信息，包含规章，政策。这本手册意在帮助你管理你日常工作和生活。其中并没有包含全部企业政策。你对其中包含企业信息和规章制度负有责任。请把这本小册子作为参考。假如你有任何疑问或期望得到更多资讯，请在你登船后资讯你主管。修改政策我们有权在不预先通知情况下解释，增加，删除，修改书中信息通常工作政策EmploymentwithRoyalCaribbeanCruisesLtd.isofferedforaspecificperiodoftime,theServicePeriod,throughanEmploymentAgreement.TheServicePeriodisanexpectationoflengthofemploymentandnotacontractright.Youorthecompanymayenditatanytime,withorwithoutcauseoradvancednotice,orwhenapplicable,inaccordancewithyourCollectiveBargainingAgreement.皇家加勒比邮轮就业是指一个特定时间内提供有服务期间就业协议。服务期间是一定长度就业期限，而不含有协议权利。您或企业能够在任何时间，原因或有或没有事先通知，经过劳资协定终止协议。Priortobeginningwork,youmustpassaPre-EmploymentMedicalExamination(PEME)andbefoundfitforduty.Thecostofthisexaminationmaybeyourresponsibility.Employeeswillobtainphysicalexamsasrequestedbythecompanyatdesignatedmedicalfacilities.开始工作之前，你必需经过就业前体检（PEME），并找到适合上班。这项检验费用可能是你责任。职员将得到由企业在指定医疗机构体检要求。Aftercompletionofservice,thecompanymaypaytravelingexpenses,accordingtoyourEmploymentAgreement,orwhenapplicable,yourCollectiveBargainingAgreementfromtheshiptotheGatewayCity,whichyouselectedinyourcountry.IfyouaskforanearlyreleaseorthecompanyendstheEmploymentAgreementforavalidreason,thecosttoreturntoyourGatewayCitywillbepaidbyyouorinaccordancetoyourCollectiveBargainingAgreement.完成服务后，企业能够支付交通费，依据你就业协议，或适用时，从你选定中国出发城市到船。假如你想提早结束协议，或船东需要提早结束你服务时间，那么从船回到你自选中国港口城市费用用你本人支付，或按劳资协议要求来支付。Nothinginthisbookletisintendedto,norshouldbeinterpretedtochangeormodifytheemploymentrelationshipRoyalCaribbeanCruisesLtd.maintainswithitsemployees.在这本小册子没有此意图，也不应被解释为改变或修改皇家加勒比游轮企业和职员保持雇佣关系及雇佣协议。ShipAssignments船期Afteryou’vebeenselectedtoworkforRoyalCaribbeanInternationalorCelebrityCruisesbyaHumanResourcesRecruiter,yournextstepistowaitforashipassignment.Yourshipassignmentisbasedonthebusinessneedsofthecompany.当你被人力资源招聘人员选择在皇家加勒比或名人号邮轮工作以后，接下来就是等候船期。船期是由企业安排Thelengthoftimeyouwillwaitforyourshipassignmentcanbeanywherebetweenafewdaystoseveralmonths.Thistimecanbeusedtopreparetoleaveyourhomecountryforyourexcitingnewadventureatsea.Thesectionthatfollowsonthenextpagewillprovideyouwithsomeinformationtohelpyougetready等候船期时间长短能够从几天到多个月时间。这个时间能够用来准备你从本国离开开启一段兴奋旅程。本节上下一个页面以下将为您提供部分信息，帮助您做好准备。EmploymentAgreements就业协议Dependingonyourpositionandareaofassignment,youwillreceiveanEmploymentAgreementtosign,eitherbeforeyouleavehomeoronceonboardtheship.Thisagreementwillbebasedaccordingtoyourpositionassignmentand/orCollectiveBargainingAgreement,whenappropriate.AllinitialtermsofemploymentareoutlinedinyourEmploymentAgreement.Thisagreementwilllistyourposition,thelengthofyourEmploymentAgreement,howmuchyouwillbepaid,aswellasotherimportantinformation.依据你职位不一样，在上船以后需要签署就业协议。该协议将列出你职位，协议期，工资，和其它关键信息。DocumentsYou’llNeed需要文件LetterofEmploymentorLetterofGuarantee协议TheHumanResourcesRecruiteroryourHiringPartnerwillissueyouaLetterofEmployment(LOE)orLetterofGuarantee(LOG)onceashipassignmentismade.Thisisaveryimportantdocument…it’sagoodideatokeepitsecureatalltimes!人事部或你代理会准备好协议（LOE）或下船信。这是很关键文件，一定要保管好此文件。Passport护照Apassportvalidforatleastoneyearfromthedateofemploymentisrequiredforallshipboardemployees.Youwillnotbeallowedtojointheshipifyourpassportisnotvalidforatleastayear.需要去办理护照。护照使用期必需要十二个月以上，假如少于十二个月使用期不能够登船。Seaman’sBook海员证ASeaman’sBookvalidforatleastoneyearfromthedateofemployment,whenapplicable,maybeusedinconjunctionwithavalidpassport.YourHiringPartnerorHumanResourcesRecruiterwilladviseyouifthisdocumentisrequired.每个入取人员需由人事部或代理安排到学校进行海员培训，然后办理海员证。海员证使用期需要十二个月以上。Visas签证欢迎加入欢迎加入皇家加勒比和名人邮轮。我们认识到不一样国家背景人在企业中给我们带来价值。我们很自豪为职员提供了一个多元化工作环境而且尊重和激励职员挖掘本身潜力价值。“作为一家全球性企业和行业先驱，我们认识到不一样文化背景职员为我们企业发明价值。为此，我们承诺并激励多元化工作环境。”相关本手册这本手册是在你加入皇家加勒比和名人邮轮企业之前准备手册。这本手册意在向你提供企业内部部分关键信息，包含规章，政策。这本手册意在帮助你管理你日常工作和生活。其中并没有包含全部企业政策。你对其中包含企业信息和规章制度负有责任。请把这本小册子作为参考。假如你有任何疑问或期望得到更多资讯，请在你登船后资讯你主管。修改政策我们有权在不预先通知情况下解释，增加，删除，修改书中信息通常工作政策EmploymentwithRoyalCaribbeanCruisesLtd.isofferedforaspecificperiodoftime,theServicePeriod,throughanEmploymentAgreement.TheServicePeriodisanexpectationoflengthofemploymentandnotacontractright.Youorthecompanymayenditatanytime,withorwithoutcauseoradvancednotice,orwhenapplicable,inaccordancewithyourCollectiveBargainingAgreement.皇家加勒比邮轮就业是指一个特定时间内提供有服务期间就业协议。服务期间是一定长度就业期限，而不含有协议权利。您或企业能够在任何时间，原因或有或没有事先通知，经过劳资协定终止协议。Priortobeginningwork,youmustpassaPre-EmploymentMedicalExamination(PEME)andbefoundfitforduty.Thecostofthisexaminationmaybeyourresponsibility.Employeeswillobtainphysicalexamsasrequestedbythecompanyatdesignatedmedicalfacilities.开始工作之前，你必需经过就业前体检（PEME），并找到适合上班。这项检验费用可能是你责任。职员将得到由企业在指定医疗机构体检要求。Aftercompletionofservice,thecompanymaypaytravelingexpenses,accordingtoyourEmploymentAgreement,orwhenapplicable,yourCollectiveBargainingAgreementfromtheshiptotheGatewayCity,whichyouselectedinyourcountry.IfyouaskforanearlyreleaseorthecompanyendstheEmploymentAgreementforavalidreason,thecosttoreturntoyourGatewayCitywillbepaidbyyouorinaccordancetoyourCollectiveBargainingAgreement.完成服务后，企业能够支付交通费，依据你就业协议，或适用时，从你选定中国出发城市到船。假如你想提早结束协议，或船东需要提早结束你服务时间，那么从船回到你自选中国港口城市费用用你本人支付，或按劳资协议要求来支付。Nothinginthisbookletisintendedto,norshouldbeinterpretedtochangeormodifytheemploymentrelationshipRoyalCaribbeanCruisesLtd.maintainswithitsemployees.在这本小册子没有此意图，也不应被解释为改变或修改皇家加勒比游轮企业和职员保持雇佣关系及雇佣协议。ShipAssignments船期Afteryou’vebeenselectedtoworkforRoyalCaribbeanInternationalorCelebrityCruisesbyaHumanResourcesRecruiter,yournextstepistowaitforashipassignment.Yourshipassignmentisbasedonthebusinessneedsofthecompany.当你被人力资源招聘人员选择在皇家加勒比或名人号邮轮工作以后，接下来就是等候船期。船期是由企业安排。Thelengthoftimeyouwillwaitforyourshipassignmentcanbeanywherebetweenafewdaystoseveralmonths.Thistimecanbeusedtopreparetoleaveyourhomecountryforyourexcitingnewadventureatsea.Thesectionthatfollowsonthenextpagewillprovideyouwithsomeinformationtohelpyougetready等候船期时间长短能够从几天到多个月时间。这个时间能够用来准备你从本国离开开启一段兴奋旅程。本节上下一个页面以下将为您提供部分信息，帮助您做好准备。EmploymentAgreements就业协议Dependingonyourpositionandareaofassignment,youwillreceiveanEmploymentAgreementtosign,eitherbeforeyouleavehomeoronceonboardtheship.Thisagreementwillbebasedaccordingtoyourpositionassignmentand/orCollectiveBargainingAgreement,whenappropriate.AllinitialtermsofemploymentareoutlinedinyourEmploymentAgreement.Thisagreementwilllistyourposition,thelengthofyourEmploymentAgreement,howmuchyouwillbepaid,aswellasotherimportantinformation.依据你职位不一样，在上船以后需要签署就业协议。该协议将列出你职位，协议期，工资，和其它关键信息。DocumentsYou’llNeed需要文件LetterofEmploymentorLetterofGuarantee协议TheHumanResourcesRecruiteroryourHiringPartnerwillissueyouaLetterofEmployment(LOE)orLetterofGuarantee(LOG)onceashipassignmentismade.Thisisaveryimportantdocument…it’sagoodideatokeepitsecureatalltimes!人事部或你代理会准备好协议（LOE）或下船信。这是很关键文件，一定要保管好此文件。Passport护照Apassportvalidforatleastoneyearfromthedateofemploymentisrequiredforallshipboardemployees.Youwillnotbeallowedtojointheshipifyourpassportisnotvalidforatleastayear.需要去办理护照。护照使用期必需要十二个月以上，假如少于十二个月使用期不能够登船。Seaman’sBook海员证ASeaman’sBookvalidforatleastoneyearfromthedateofemployment,whenapplicable,maybeusedinconjunctionwithavalidpassport.YourHiringPartnerorHumanResourcesRecruiterwilladviseyouifthisdocumentisrequired.每个入取人员需由人事部或代理安排到学校进行海员培训，然后办理海员证。海员证使用期需要十二个月以上。Visas签证ToentertheUnitedStates,avalidC1/Dvisaisrequiredforallnon-U.S.citizens,excludingCanadiancitizensandU.S.AlienResidentcardholders.OnceyoureceiveyourLOEorLOGyouwilluseittoobtainaC1/Dvisa.Itisyourresponsibilitytoobtainthisvisafromyourhomecountrybeforeleavingforyouronboardjob.TheC1/DvisarequestedshouldbevalidformultipleentriesandcanbeobtainedfromtheUnitedStatesofAmerica’sembassyorconsularofficeinyourhomecountry.Youwillpaythevisa-processingfeeassetbytheAmericanembassyorconsulateforyourhomecountry.IfyouwillbejoiningashipinaportoutsideoftheUnitedStates,youmaystillneedtoobtainaC1/Dvisaandanyothercountryvisarequirements.YourHiringPartnermayassistyouinobtainingthesevisasforaservicefee.Itisyourchoicewhetheryouusethisservice.入境美国，非美国公民全部需要办理C1/D签证，C1（过境签）D（海员签）；除持有加拿大和美国公民旅客外。当你收到LOE（协议）后，你能够去办理签证。在上船前你有责任有义务办理好签证。C1/D签证能够数次入境，在自己国家驻美国领事馆面签。你需要支付对应签证费用给自己国家美国馆。假如你没有在美国上船，你一样也需要办理C1/D签证和其它国家签证。你代理会帮助你了解签证服务费用。MarlinsEnglishTest马林英语测试YourHiringPartnerwillgiveyouacopyofyourISFMarlinsEnglishTestscoresheettotakewithyoutotheship,alongwithacopyofyourpassportpage.Bothdocumentshavetobesigned,stampedanddatedbytheHiringPartner.你代理会给你做一套ISFMarlins英语试题,你需要将试题成绩单和护照复印件一同带上船。ProfessionalCertificates/Licenses专业资格证书Ifappropriate,pleasebesuretobringallofyourprofessionalcertificatesandlicenseswithyoutotheship.Youwillpresentthesetoyoursupervisorduringyourfirstday.假如有话，请将全部资格证书带上船。将这些证书在第一天展现给你上司。Onceonboard,keepthesecertificateswithanytrainingrecordsthatyoureceivewhileonboard.Theseareveryimportantdocuments,sobesuretokeeptheminasafeandsecureplace.在船上，请保留好这些证书和培训证书。这些文件费用很关键，全部一定要将它们放在安全可靠地方。Photographs照片Youshouldalwaystravelwithatleasttworecentpassport-sizephotographsofyourself.你最少需要携带2张白底2寸近照彩色护照证件照。TravelArrangements旅行准备Travelingfromyourhometotheshipforthefirsttimecanbecomplicated.TheHumanResourcesRecruiterandyourHiringPartnercanwalkyouthroughthisprocess.However,itwillbeuptoyoutomakeallthenecessaryarrangementstomakesurethatyouareatyourshiponyoursign-ondate.第一次离开家上船是很复杂。人事部和你代理会帮助你经过这一程。然而，这将需要做好一切必需安排确保你能够安排上船。AirlineTicket机票TheHumanResourcesRecruiteroryourHiringPartnerwilltellyouwhatyouneedtodotoobtainyourairlineticket.Thecostofthisticketwillbepaidbythenewemployee,exceptforthoseemployeeswhoareassignedto2?stripepositionsorabove,arefromthePhilippinesorworkintheMarinedepartment.人事部或你代理会告诉你需要取得机票信息。新雇员需要支付机票费用，除了那些菲律宾国家2条岗以上或水手部门。LuggageRestrictions行李限制Beforeleavinghome,tagandmarkyourluggageproperlywithyourfullnameandhomeaddress.Youshouldcontactyouragentforinformationonairlinebagrestrictions,suchas:howmanybagsyoucantake,whataretheweightrequirementsandacceptableitemsthatcanbetakenon-boardtheflight.在离家前，标签和备注下在你行李上全名和家庭地址。你能够联络你代理企业相关飞机行李限制，比如：你能够带多个箱子，箱子多少千克和能够带上飞机物品。HotelArrangements酒店安排Dependingonwhereyouaretravelingfrom,youmayarriveatyourdestinationthenightbeforeyousign-ontheship.We’llmakearrangementsforyoutostayinahotelroom.Onceajobofferhasbeenmade,yourHiringPartnerorHumanResourcesRecruiterwillprovideyouwithdetailedinstructionstojoinyourassignedship.在上船前一天能够先抵达目标地。我们会安排好在酒店住一晚。一份工作信，你代理或人事部会给你具体说明上指定船。TheHiringPartnerwillalsocollecttheGroundTravelPackageFee(USD$40)forhotel,mealvoucherandtransportationexpensesdirectlyfromyou,unlessstatedotherwiseinyourEmployeeAgreementorCollectiveBargainingAgreement代理会支付给酒店费用40美金。GettingtotheShip准备上船Onceyouarriveatthecityofyourjoiningport,youwillneedtogettotheship.TheHumanResourcesRecruiteroryourHiringPartnerwilltellyouwheretheshipisdockedandhowtogetthere.一旦你到底城市港口，你需要上船。人事部或你代理会告诉你船停驻码头和怎样去哪里。Money钱You’llwanttobringatleast$200-300cashinU.S.dollarsoramajorcreditcardtocoverout-of-pocketexpensesduringtravelandbeforereceivingyourfirstpay.你需要携带200-300美金或信用卡在途中使用。第二部分：仪表准则RoyalCaribbeanInternationalandCelebrityCruisestakeprideinthepresentationoftheships,andweaskthateachofouremployeesreflectthesameprideintheirpresentation.RoyalCaribbeanInternationalandCelebrityCruiseshavecreatedguidelinesforappearanceandgrooming.皇家加勒比和名人游轮很重视给客人带来形象。所以我们制订了部分对于职员仪表准则Uniforms制服Uniformsprovideaconsistentandorderlylookforouremployees.Whenondutyorwhilewalkingtoorfromyourworkstation,wearyouruniformaccordingtotheguidelinespresentedbyyoursupervisorwithregardstotimeofday,themesandyourship’sitinerary.制服为职员提供统一整体形象。请穿着你制服依据你主管指导在对应时间，专题和航线。Dependingonyourposition,youmaybeexpectedtobuyyouruniformpiecesasstatedinyourEmploymentAgreement.Youruniformcostscanbepostedtoyouronboardaccount,whichyouwillberesponsibleforpayingandkeepingcurrent.依据你职位，你可能需要购置你制服根据就业协议要求。.你制服费用会记在你船上账户中，你有责任支付。Whenonduty,uniformsmustbeclean,pressed,andingoodrepairatalltimes.Yourundergarmentsmaynotbeseenthroughyouruniform.Yoursupervisormayusehis/herjudgmentandrequestachangeinanyaspectofyourappearance.当你在上班时候，制服一定要保持整齐。你主管能够依据她判定要求你改变你外表一些方面。Whengoingashore,youshouldwearyourownclothingandyouruniformshouldbeleftonboard.当离船时，你应该穿自己衣服并将制服留在船上。Tailoring裁缝Tokeeplookingyourbest,allcompany-logouniformitemsarerepairedatnocosttoyou.Eventhelittlethingslikeloosethreads,missingbuttons,andopenseamsorhe***ookmessy.Theseshouldbefixedrightaway!Non-logoitemsandpersonalclothingmaybetailoredforasmallfee.为了展现你最好一面，全部有企业标志制服修补全部是无偿。像脱线，掉纽扣，开缝或折边凌乱这些小问题全部应该立即修复。无标志物件和个人衣服修理需要收费。ShoesandSocks/Hosiery鞋子和袜子/袜类Thecorrectshoesandhosiery/socksaretobewornwithyouruniformbeginningwiththefirstdayinuniform.Foryoursafety,companyapprovedshoeswithslip-resistantsolesarerequiredforsomepositionsandavailableforyoutopurchaseonboard.Itisessentialthatthesebewornatalltimeswhenonduty.从第一天上船你就应该开始穿着正确鞋子和袜子。为了你安全，企业会提供防滑鞋给特定职位职员。在工作时候穿着这些是很关键。Shoesshouldbepolishedandkeptingoodrepair.Youshouldwearsocksthatarethesamecolorasyourshoeswheninuniform.Womenshouldwearflesh-coloredhosierywhenwearingskirtsinuniform.鞋子应该抛光并保持完好。在穿制服时候，你袜子应该是和你鞋子保持一致颜色。女生在穿工作裙时候应该穿肉色袜子。Tattoos,BrandingandPiercing纹身，标识和穿孔Bodyartsuchasvisiblebrandingisnotacceptable.Bodypiercingotherthanonepiercingineachearlobe,arenotacceptable.Tattoosmustnotbeoffensivetoourguestsorcoworkersandshouldnotbevisible.身体艺术比如可见标识是不能够被接收。每个耳朵超出一个耳洞也是不许可。纹身不可见而且也不能冒犯客人或职员。Jewelry首饰Femalesmaywearasingleearringineachearlobethataresimple,matchedpairofgold,silveroracolorthatblendswiththeuniform.Earringsshouldbenolargerthan2.4cmor15/16”.Menmaynotwearearringswhileinguestareas.女性能够佩戴很简单金，银或和制服相当耳饰。耳环不应该大于2.4cm或15/16”.在客人区域男性不得佩戴耳饰。Inaddition,youmaywearoneringperhand,abusiness-stylewatchandconservativetieclipwhileonduty.Allothervisiblejewelrymaynotbewornwhileonduty.另外，在上班时候，你能够在每只手上带一个戒指，正式风格手表和领带夹。其它可见首饰在上班时候是不能够佩戴。Exceptionstothispolicymaybemadeforemployeesintheentertainmentdivisionduetothenatureoftheirjobs.依据一些特定部门比如娱乐部门，能够给例外。第三部分：仪容仪表YourepresentRoyalCaribbeanInternationalandCelebrityCruises.Alwaysgiveourgueststheimpressionofself-confidence,poiseandassuranceandbeconsciousofyourpersonalappearanceatalltimes.Allshipboardemployeesaretopracticepersonalhygienestandardsonadailybasis.你代表着皇家加勒比和名人游轮，所以你应该时刻给我们客人一个自信，整齐，亲切感觉和举止。全部职员全部应该遵照船上卫生准则。Showering淋浴Youshouldsmellfreshandcleanbyshoweringdailywithsoapbeforeyougoonduty.Specialattentionshouldbegiventoperspirationandbodyodor.Wearantiperspiranttohelppreventodor.Physicallaborersinoverallsorotherworkuniformsthatareeasilysoiledshouldbeespeciallyawareofthepossibilityofbodyodor,andmakesuretheirbodiesanduniformsareodor-freeatalltimes.在上班之前你应该用肥皂洗澡。请注意汗水和体味。使用止汗用具来预防体味。体力工作者工作装需尤其注意预防体味。请确保身体和制服在任何时候全部保持整齐，预防体味。OralHygiene口腔卫生Atleasttwicedaily,usetoothpasteandmouthwashtohelpeliminatebreathodorsthatcanbeoffensivetoguestsandothershipboardemployees.Teethmustbecleanatalltimesandmaintainedingoodrepair.天天最少两次，用牙膏和漱口水来保持口腔洁净和气味清新以免影响客人及其它工作人员。牙齿必需天天清洁。HandsandFingernails手和指甲Nailsshouldbeclean,neatlymanicuredtoanevenlength,andnotlongerthanthetipofthefingersandthumb.Womencanwearclearorcolorednailpolishthatmatchestheuniform.Designsonnailsarenotappropriatewheninguestareas.指甲应该洁净，长短一致，长度应不超出指尖尖端。女士能够使用透明和制服相匹配指甲油。艺术设计指甲不能够在客人区域出现。BodyandFacialHair身体和头发Employeesaretoappearprofessionalandbusiness-likewhenonduty.Maleemployeesaretokeeptheirsideburnstrimmedandnolongerthanthebottomoftheearlobe.Awell-trimmedbeardormoustacheisacceptablesolongasthebeardormoustacheisfully-grownatsign-on.Femaleswhoseunderarmsorlegsareexposedwhileondutyaretokeeptheirunderarmsandlegsclean-shavenwheninuniform.职员应在上班时间展现一个职业形象。男性职员应保持鬓角修剪短于耳垂底部。修剪胡须。女性职员在穿着工作装时候假如腋下和脚暴露在外，应保持腋下和脚部清洁。.HairCare/Styles头发养护/发型Yourhairandscalpshouldalwaysbeclean.Hairmustbedrywhenreportingtoduty.Pleasedonotcomb,brush,orarrangeyourhairinthepresenceofguests.头发和头皮应时刻保持。上班时间应把头发吹干。请不要在来宾面前梳理或整理你头发。Hairshouldbeofanaturalcolorandmaintainedinaclean,combedandbusiness-likestyle.Formen,hairshouldbenolongerthancollarlengthonmaleemployees.Forwomen,hairlongerthancollarlengthshouldbepulledbackandawayfromtheface.Formusiciansandperformers,exceptionsmaybemadetothispolicyduetothenatureofthejob.头发应保持本色，清洁和职业风格。男性头发不应超出衣领。女性头发如超出衣领应向后梳起。对于演员和舞者，能够依据实际工作需要进行调整Appropriatehairconfinementshouldbeusedinfood-serviceareas.YoumaybeaskedbyyourimmediatesupervisortochangeyourhairstylebasedonCompanystandards.在食物服务区会有合适发型限制。依据企业规章，你主管可能依据职位要求对你发型进行改变。HairAccessories发饰Hairaccessoriesshouldbebusiness-likeandcoordinatewiththeuniform.Allhairaccessoriesaresubjecttotheapprovalofyourimmediatesupervisor.Wigs,hairpieces,andhairextensionsmustbetastefulandappearnatural.发饰应保持职业形象和制服相配。全部发饰全部应经过你主管同意。假发，假睫毛，接发全部应看上去自然，有品味。Cosmetics化妆Makeupshouldbetastefullydoneandcomplementyourskintone,facialfeaturesandmatchtheapproveduniform.Makeupshouldbeappliedinaprivatesettingawayfromguests.Yourtotalmakeupconceptissubjecttoapprovalbyyourimmediatesupervisors.妆面应看上去自然，和制服相配。你妆面应经过主管同意。Fragrances香水Lightlyscentedperfume,cologne,orafter-shavelotioncanberefreshing.Strongheavyscentscanbeoverpoweringandarediscouraged.Remembertokeeptheappearanceandgroomingstandardsinmindasyoupackforyournewjourney.清淡香水，古龙水，须后水可使人精神焕发。而浓烈香气则会令人有不适感觉。在你开始你旅程之前，这些请切记仪表准WhattoPack收拾行装Packingtobeawayfromhomeforalongtimemayseemlikeabigtask,especiallywhenwetellyoutopacklightly.Experiencedemployeeswilltellyouthatyouwon’thavealotofcabinspace,sobringonlytheessentials.You’llalsobeabletoshopwhenyou’reinport,sobringonlyenoughitemstogetyouthroughyourfirstfewweeksonboard.离家远行，收拾行装看起来是一个大任务。我们给你提议是轻装上阵。有经验职员会告诉你不要带太多行李上船。你能够在岸上购物，所以只需要带部分必需品Herearesomeitemsyou’llwanttobring:以下物品你能够考虑携带ClothingToiletryItemsOtherItemsUnderwear内衣Deodorantandsoap肥皂TravelAlarmClock闹钟Jeansand/orlongpants牛仔裤长裤Razors剃须刀Prescription药MedicationsSweater/Parka运动衫大衣Brush/CombBeachTowel沙滩毛巾ShortsandT-shirts短裤Toothbrush/Paste牙刷Camera相机DressyCasualOutfit礼服Shampoo香波Walkman,I-pod,MP3-playerTennisShoes网球鞋Shavingcream剃须膏Hairdryer吹风机(110volts)110伏BeachShoesCologne/Perfume香水沙滩鞋SwimsuitFeminineProducts女鞋用具泳衣Cosmetics化妆品第四部分：抵达目标地ClearingImmigrationandCustoms移民局和海关Uponyourarrivalattheairport,youwillneedtoshowtheImmigrationOfficeryourvalidLetterofEmploymentorLetterofGuaranteeandyourPassportforclearanceandwhereapplicableyourSeaman’sBook.Donotbealarmedifyou’replacedinawaitingareatobeprocessed.当你抵达机场，你需要向移民局出示你有效协议（LOE）和你护照、海员证。不要着急，在这一过程中需要等候。YouwillalsoneedtoclearCustoms.Officialswillbeenforcinglawsagainstbringingillegalitemsintothecountry.Onceyouhavecompletedtheprocess,godirectlytoyourassignedshiportoyourdesignatedhotel.你需要经过海关，依据当地政策，海关会检验能够带入境物品。当你完成这一过程后，请直接前往你指定船或酒店I-94FormFornon-USandnon-CanadianemployeesjoiningashipintheUnitedStates,PuertoRico,orSt.Thomas,anI-94FormwillbestampedwhenyougothroughtheU.S.ImmigrationControlattheairport.TheCrewPurserwillaskforyourstampedI-94formwhenboarding.当非美籍和加拿大籍职员加入在美国，波多黎各，圣托马斯，当你经过美国移民管理局，会给你加盖I-94表格。当你登船时，船员官会向你索要I-94表格。WorkingHoursandSchedules工作时间和时间表Work工作Youcanexpecttoworkupto70hoursperweek,sevendaysperweekorasstatedinyourEmploymentAgreement.Onoccasion,youmayberequiredtoworkmorethan70hoursperweek,orovertime.Ifso,non-managementemployeeswillbepaidfortheovertimehoursworked.一周工作70小时，一周工作七天或依据你协议而定。有时，你可能被要求工作超出70小时一周，或加班。假如如此，非管理层职员会依据加班时间给加班费。Transfers调离Youwereplacedinyourcurrentjobbecauseyouhavetherightskillsandexperiencethatmatchoneofourtwobrands,RoyalCaribbeanInternationalorCelebrityCruises.Sinceyouhaveacceptedthisposition,we’redependingonyoutocompleteyourjobassignment.Makesurethejobyouacceptisoneyou’lllike!你被安排在你现在职位是因为你资历和经验符合我们两个品牌-皇家加勒比和名人游轮要求。既然你已接收了这个职位，我们期望你能够出色完成你工作。请确定你接收这个职位是你所喜爱。YoumayapplyforadifferentpositiononceyouhavesuccessfullycompletedoneEmploymentAgreementandexcelledatyourjob.However,noguaranteecanbemadeforplacementinadifferentdepartment.你能够申请另一个职位当你在企业出色完成了第一个协议。但我们不确保你能够换不一样部门，BetweenRoyalCaribbeanInternationalandCelebrityCruises皇家加勒比和名人号BecauseRoyalCaribbeanInternationalandCelebrityCruisesaredifferentbrands,eachwiththeirownuniqueproductsandservices,transfersbetweenbrandsdonotoccur.Youwereselectedforaparticularbrandbecauseyouhavetherightbackgroundtomatchthatbrand.Onceonboard,you’llcontinuetolearnandperfectthoseskills.因为皇家加勒比和名人游轮属于不一样品牌，她们有各自独特产品及服务。所以在这之间是不会发生转调。JobResponsibilitiesandJobDescriptions工作职责描述Yourjobdescriptioncontainsspecificinformationaboutyourdutiesandresponsibilities.Duringthefirstfewdayswiththecompany,yourimmediatesupervisorwilldiscussyourworkarrangementsanddutieswithyou.Usethistimetoaskquestionsaboutyourjob.Findoutwhatyouneedtolearnandneverhesitatetoaskforguidanceorassistancewhenyouneedit.你工作描述包含了具体工作范围和责任。在开始工作几天，你主管会和你讨论工作安排和职责。利用这段时间多向你主管提问。假如你有任何疑问，请立即和你主管问询。GettingPaid工资MostemployeeswillbepaidinUSdollars.Tippedemployeeswillreceivetheirtipstwiceamonthwiththeirsalary.YourHiringPartnerorHumanResourcesRecruiterwilltellyouwhatyourpayisandhowyouwillbepaidpriortoleavinghome.大多数职员工资是以美元支付。有小费职员每个月两次会收到小费。你中介或人事部会告诉你相关工资具体情况。Youwillberesponsibleforanytaxesduetoyourcountryoforigin.ForUnitedStatescitizensorResidentAliens,oremployeeswhomaketheirhomeintheUnitedStates,federaltaxeswillbedeductedfromyourpay.However,thecompanydoesnotpaySocialSecuritytaxesonbehalfofitsemployeesas,itistheresponsibilityoftheindividualtopay.你将负责税费。对于美国公民或在美国居住外国居民，联邦税将在你工资种扣除。企业不支付职员社会保障税。Banking银行Therearemanyoptionstosecureyourmoneywhileatsea:有很多选择来保障你财物安全：?WiremoneyhomedirectfromtheshipintoabankaccountthroughourShipboardEmployeeWireTransferprogram直接经过船上“职员电汇”项目来寄钱回家?Obtainacrewsafetydepositboxonboard取得一个职员安全存款箱?PurchaseaninternationalmoneyorderfromtheCrewPurser购置国际电汇?Openabankaccountofftheshipinport在港口开一个银行帐户SendingMoneyHome寄钱回家SendingmoneytoyourhomebankaccountisquickandeasyusingourconvenientonboardShipboardEmployeeWireTransferprogram.Forasmalltransactionfee,youcansendmoneyhomequickly,safelyandeconomicallythroughtheCrewPurser’soffice.寄钱回家最方便方法是使用我们船上“职员电汇”项目。只要支付很小部分费用你就能够安全并快速汇钱给你家人。Enrollmentiseasy.CompletetheformprovidedbyyourHiringPartnerorHumanResourceRecruiter.Onceyouareonboard,taketheformtotheCrewOfficetoenroll.Allyouneedisabankaccount,eitherinyournameoranotherbeneficiaryandtherequiredbankingdocumentationthatmustincludeoneofthefollowing:登记很简单。经过中介或人事部完成表格。当你上船时候，向船员官出示表格，给予注册。你所需要是一个银行帐户，使用你名字或受益人名字。银行证实需要包含以下内容之一：?Voidedcheck作废支票?Depositslip存款单?Bankstatementshowingthebankaccountnumberandthenameontheaccount.银行帐户和名称Onceenrolled,youcanwiremoneytoasmanyaccountsasyoulike.Justbesuretobringtheaccountinformationforeachindividualaccountyouwillsetup.你一旦注册，你能够向你所要帐户汇钱。请确定提供你想设定帐户信息Mail邮件Mailisusuallyreceivedateveryhomeportandisdistributedassoonaspossible.(Seepages28-29foryourship’saddress.)Sendingmailiseasy.Stampsareavailableinanyportwhereyoucansendyourmail.ParcelsandsmallpackagesmustbeclearedbyCustomsbeforeleavingtheship.Youwillneedtocompleteaformthatyoucanobtainfromthecrewoffice.OnceclearedbyCustoms,youcanmailtheseitemsashore.通常在母港接收信件并立即分发。(请见28-29页)邮票在母港全部有销售。邮包需经海关确定。你需要填写一份表格。当这些邮包经过检阅后，她们才能够离船。InternetCafés网吧Stayingconnectedtofamilyandfriendsthroughtheinternetissimple.MostofourshipshaveInternetCafésyoucanusetosende-mailtofriendsandrelatives.Someshipsevenhaveinternetaccessfromyourcabin!Asmallperminutefeewillapply.Yourimmediatesupervisorcanprovideyouwiththedetails.和亲友保持联络很简单。我们大多数船全部有网吧。甚至在有些船上房间，也有网络。你可能为此支付一小笔费用。你主管会告诉你具体细节。EmergencyPhoneCalls紧急电话Inemergencysituations,yourimmediatefamilymaycontactHumanResourcesattheCompany’smainofficeat1-305-539-6000.HumanR